TS1702 iOS 6 app problem

Since installing iOS 6 in my iPhone 4S, nothing really works. All of my apps either don't launch at all or unexpectedly quit within a minute, even the native apps of the iOS. Any ideas?

Restored my iPhone from a backup. Now everything seems ok.

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TS1702 Recent App Problems

I've restored my iPhone twice in 24 hours and it's still having problems with apps. It closes out of them within 5 minutes. I took it to at&t yesterday and they didn't really know what to do. They advised me to just either uninstall apps then re install them after and if the problems still persist, restore the phone to factory mode. I have now done that, twice. Now my phone is taking forever to install apps and do anything. I don't want to lose my text messages that are saved on my phone. And I'm sure I'll have to send it in to Apple so they can look at it and I probably won't get it back. And now it's having a hard time syncing and adding apps back on my phone.

Updating your device to iOS 5: http://support.apple.com/kb/ht4972?viewlocale=sv_se

TS1702 Installing apps problem

I tried to buy some thing from the store on my new mini iPad by my Apple ID but it doesn't work

Welcome to the Apple Community.
Have you checked the Apps are up to date on the computer.
You might also try redownloading them direct to the device.
You can re-download content purchased from the app store using the purchased option which is revealed by tapping the updates option at the bottom of the screen of the App store app on your iOS device.

TS1702 Pages App problem

Tried to buy Pages for iPhone 4S but it was too large. Was prompted Ito use iTunes, but there is no record of my purchase. What should I do?u

You will get an e-mail confirming your purchase. Wait a few days.
You have to download your copy using computer iTunes and sync it to your iPhone.

TS1702 Having a problem downloading previously downloaded Apps on a MacBook with OS 10.6.8 with Snow Leopard.

Having a problem downloading previously downloaded Apps to iTune 11.0.2 on a MacBook with OS 10.6.8 with Snow Leopard. Any suggestions?

The Mac App Store is for apps/programs for your Mac i.e. they are for Mac OS X - if you've bought/downloaded any apps from within that, and they are still in that store, then they should show in the Purchases tab within it.
The app store within iTunes is for apps for iPads, iPhones, iPod Touches i.e. they are iOS apps
If you want iPhoto for your Mac then the version within the Mac App Store is where you need to look - but the version that is in there needs OS X 10.7.5+, so that won't work with your version. You might be able to download it via this page (whether it will then install I don't know) : http://support.apple.com/kb/DL1462

Problems Accessing iPhoto Journals through Facebook iOS apps

Anyone else having troubles accessing published iPhoto Journals through iOS Facebook apps (on both iPad and iPhone)? Clicking a link to a Journal while within the Facebook app redirects you to Apple's iPhoto information page instead of the published journal. If you open up mobile Safari and click on the same link from the Facebook mobile page, it will bring up the Journal just fine. Not sure if this is an Apple/iCloud issue or a Facebook app issue.

I see the same thing. Since the link works in Safari mobile, Safari on Mac OS X and Firefox it would seem to be a Facebook app problem. Since the journals are pretty new, Facebook probably needs to update their app so it handles the URL correctly.
-Doug

Problem with ios app and Story plus

i have just install story plus
i wanted to try (luckily not on a real big project) the ios app so i've done some fake tv script on story.
After that, i have start to add comment on the ios app.
I see that i add comment on the projet page off my computer story plus interface
but when i go on the authoring page, the comments are not here!!!!!!!!
Then more problematic (definitively), when i go out and come back again to story i have a problem : it's now impossible to open these documents again!!!!!
I really need to find a solution
Thanks a lot

Hi,
We are aware of the issue with commenting in iOS app and are in process of fixing it.
Can you please mail us your Story login email id and names of the documents that you are not able to open at "AdobeStory-Support<at>adobe<dot>com" so that we can fix this issue for you ?
Thanks

HT2731 New iOS causing apps problem

When I'm upload updates for apps I keep getting a message about another country I was in 2 years ago use that countries I have changes my address to the new country I'm in and since the new iOS was downloaded there was no problem . How do I correct this situation? At the moment I cannot download any apps!!!

PogoPossum wrote:
Newstand really isn't an app - it's a folder to contain select apps (which is why you can't move Newstand into another folder). It works fine for what Apple wants it to do... their search would naturally take you to iTunes, because that's where the apps that go into Newstand can be found.
True. I've noticed magazines now appear in the App Store along with all the other Apps. I think it would have been better if Apple made Newsstand more like Zinio i.e. an App where you can search for, read & download magazines. Seems a bit if a cop-out to just lump it in with all the other Apps, especially when trying to search for titles. For example I was looking for a photography magazine. If you do a search for 'photography' you get a load of photography Apps come up. Scroll through half a dozen pages & you might stumble across a photography magazine ..... but not the one you are after. In Zino you can browse magazines by category > photography and find what you are looking for in no time. If I could delete Newsstand (as well as about 6 of the other useless iOS Apps that can't be removed ) I would.

NativeApplication.nativeApplication.exit(); problem in iOS app

Have this function called to exit an iOS app:
function ExitApp(event:MouseEvent):void {
          listenIO(urAt,0);
          trace('NativeApplication Exit');
          NativeApplication.nativeApplication.exit();
The function is triggered as the listenIO() does its thing and the trace() triggers, but no exit(). Closing the iOS app by the hardware menu button exits but when re-entering the app, it is stll where it was left and I don't have a function to return to a preset state.
Help to exit the app appreciated, thank you.

One way to get around exit() not working on iOS might be to set the following property in your iPhone section of your app XML:
<iPhone>
          <key>UIApplicationExitsOnSuspend</key>
          <true/>
</iPhone>
That would force your application to exit on suspend (aka the user pressing the hardware button)

TS1702 Help me install iOS apps

Please help me install iOS apps. I don't know to; all I know certain apps and products I can't use because I don't have that services. Please help ASAP!!! Thanks.

Welcome to Apple Support Communities
Open App Store on the device or iTunes on your computer to download applications for your device

Sync iOS Apps to iTunes - Questions on how exactly this works...

I'm going to put my questions up top, but my understanding of the current system is below, and may be relevant to the questions, if you'd like to read through it.
How can I back up / restore a SINGLE app, including its data (e.g. a game save file), to either iTunes or the cloud... or anything else for that matter. Does syncing an app to iTunes serve this purpose?
What IS the purpose of syncing an iOS app to iTunes? Does this sync include the data stored on my iOS device? For example, if I have a game in which I've made progress, is this progress stored on both my iPhone and my Mac once I've synced the app to iTunes?
If data IS synced along with the app, how is this data managed? Say I have two iPhones, both with the same game but different progress in each. If I sync iPhone A with iTunes, then sync iPhone B, will iPhone A's data overwrite iPhone B's? Or are there two versions of this app floating around on my mac?
If data is NOT synced along with the app, why on earth would I want a bunch of huge storage-hogging iOS apps that are identical to what I could download from the App Store taking up GIGABYTES of space on my MacBook's SSD?
And finally, should the answer to question 4 be "there is no reason to store 42GB worth of useless apps on your 256GB SSD alongside your already gigantic iOS device backup files," how would I go about removing these apps stored in iTunes without iTunes trying to delete them from my iOS device every time I want to sync some TV shows or podcasts?
My Understanding So Far:
Of the many things Apple has addressed and improved upon over the years, backing up iOS app data has strangely not been one of them. As I understand it, the only way to back up an app, including its data (e.g. the save data for a game), is to do a FULL backup of the ENTIRE device. The only way to restore an app, including the data that you backed up, is to restore the ENTIRE device, all other apps included, to a previous state.
The driving force behind these questions is that I'd like the option to delete an app from my iPhone when I'm finished with it - but I'd also like the option to re-download it in the future and pick up where I left off. In a perfect world, all these apps would automatically sync through iCloud or GameCenter, or at least have that option to "upload to iCloud" or "restore from iCloud." Even with these apps, I'm not entirely sure where the backed up files exist - somewhere on my iCloud drive separate from my iPhone backup, photos, contacts, etc? Is there a way to see a list of apps that are storing things in my iCloud drive, and even manage this data?
So if I wanted to back up an app's data that does NOT automatically back up to iCloud, it seems my only option would be to install one of the many 3rd party Mac <-> iOS data transfer apps, and copy the contents of the "Documents" folder to a designated directory on my Mac. Then I could delete the app off my iPhone. Say in the future I re-download the app - I'd use the same data transfer app to copy the backed-up data to the re-downloaded app's Documents folder, and we're back in business. The only downside is that if it's been a while and the app has undergone updates, this backed-up data might be corrupt or no longer relevant. Plus, it's kind of a hassle.
When I discovered iTunes was syncing my apps to my Mac, I thought it might be serving as a way to back up my apps, data included, to my computer. Okay, it seemed like a little overkill to sync the whole app along with the data, but when I discovered that you could UPDATE the apps within iTunes, I thought apple had solved the problem of storing backed-up data for out-of-date versions of an app - simply update the app in iTunes, it does what's necessary to your backed-up data, and when you want to put the app back on your iPhone, voila! Your old data's there, AND you've got the most recent version! But apparently this is not at all how iTunes app syncing works.
As I NOW understand it, when iTunes "syncs" an app to your Mac, it includes only the app's core data - the same as if you'd just downloaded it from the App Store, and it does so for EVERYTHING you've purchased, ever, whether or not it's on any of your iOS devices. I can see how this could be convenient if you live on a farm and want to restore an old app to your iPhone without an internet connection, but I don't think it's worth, unexaggerated, a FIFTH of my hard drive. Worse, I can't figure out how to get rid of them.
TL;DR
So, if you're still with me, what is the purpose of iTunes App Sync, and if it's as useless as I think it is, how do I get rid of it for good?

You can upgrade to Snow Leopard and skip over Leopard, and only upgrade to Lion later if wanted/needed. snow Leopard specs/requirements below.
http://store.apple.com/us/product/MC573Z/A?fnode=MTY1NDAzOA
Stedman

Use your own iOS app on your own iOS device without buying a developer program.

This is no question; it is simply a request that you make it possible for people with the free developer program to use their own iOS apps that they built themselves without having to pay $99 a year.
This is because loads of people want to build small apps for themselves, and can do so easily now that Xcode is free on the AppStore. The main problem with this is that they have to pay to simply do this.
So this is in a way a petition for all you people who are the same; who have written your own iOS apps for your personal use only, apps that shall not be distributed and only serve to show what you can do or help a family game to get Apple to make this small thing possible for you (us).
So please post here if you want the same.
Thank you.

As always, feel free to use Report a Bug for any samples, doc additions, feature requests or enhancements you'd like to see as well. Add your BR# to this thread for reference, thanks.
But I wouldn't hold my breath on this one....it would only result in immediate scams.

Can no longer return to iOS app in AIR 4.0 Beta

Is it me or is it no longer possible to return to an iOS app in AIR 4.0 beta? An app I just compiled restarts every time you launch it. No such problem in AIR 3.9.

Just yesterday I saw a problem where going to the home screen and back would either crash the app or would leave it in a frozen state. It only happened if by that time I had been via a part of the app that played an animation that used stream audio.
Might you be seeing the same kind of thing, where you can go in and out of your first screen, but get crashes or hangs when going from another screen?
I didn’t log a bug yet because it’s a hard problem to narrow down, because the crashing happens when you return to the app, and so doing a debug session won’t help, the session closes when you go to the home screen.

IOS App 8.1.5 Remote Desktop can't connect to Windows 7 Pro after upgrade. Error 0x00000507

Nothing has changed between my network, Windows 7 computer or my iPad besides the upgrade of the ios app software to 8.1.5. Did not used to have any issues connecting but now when I try to connect, I get the above error when logging in.
I have tried reinstalling the ios app with no success and also confirmed I can still remote desktop to the PC from another PC with the credentials I've always been using.
I've also tried explicitly including the domain when entering the username with no luck. Looked through my Windows 7 event logs and can't find any more information on what this error means.
Has anyone seen anything similar or have any ideas what I can do to troubleshoot? Thanks!

Hi,
I have a same problem.
Although RD Client 8.1.4 worked great, now I cannot connect to Windows 7 Professional computer from my iPhone 5 (iOS 6.1.4) since the latest update.
Same as Twiggles, when I try to log in (just after entering username and password), the app gives me error code 0x507 "Disconnected from server".
Note that I connect to my PC over VPN using Cisco AnyConnect app.
After that, I've tried to connect to my PC in two different ways with same network settings as the above situation.
1. Use different remote app
I've tested free version of "PocketCloud" from Dell Wyse, and I CAN connect to my PC.
2. Use different version of iOS
I've tested the latest RD Client 8.1.5 on my another iPhone (5s) with iOS 8.1, and I CAN connect to my PC.
Therefore, I assume our 0x507 is not setting related, but probably some sort of iOS version dependent problem arise from the latest update.
Even though I tried PocketCloud, I believe RD Client is the BEST app for remote desktop for iOS.
I strongly hope this problem will be solved!
Thanks.

How do I open a link in a pdf in iOS App Adobe Reader 11.6.4?

When I open a pdf in iOS App Adobe Reader 11.6.4 I cannot click on a link, the link is underlined but I have no possibility to choose that link. On a PC this link in the same PDF is functioning correctly.

Michael,
Your form is a special type of form called a "static XFA form" (typically authored with Adobe LiveCycle Designer).
The "links" in the static XFA form are actually buttons (form fields) that act like hyperlinks.
Unfortunately, Adobe Reader mobile products (including Adobe Reader for iOS, Android, Windows Phone) do not support static (or dynamic) XFA forms. Sorry for the inconvenience.
The static XFA buttons for web links did not work with any of the non-Adobe PDF viewers that I tried on my iPad, either. So the users who receive the static XFA form will experience the same problem on mobile devices.

Stage3D Recording Causes iOS App to Crash

Wanted to give a heads up on a major Scout crash:
I have a pretty good gigabit ethernet and wasn't downloading anything at the time, but with Stage3D Recording turned on, my iOS app crashed due to 150MB worth of Network Buffers, which I assume is a bunch of Stage3D data that is queued up. When I turned Stage3D off, there was no Network Buffer memory issue and no crash.
Session Info:
Runtime: 11.6.602.161
AIR: 3.6.0.5920
SWF ver 19
iOS 6.1.2 iPad2

Unfortunately Stage3D recording does use up a lot of memory, because it's sending every single mesh and texture over wifi to Scout. If your game has a lot of 3D resources then this could cause it to run out of memory - in this case, it's not AIR that's crashing, but the OS is killing it because of it using too much memory.
My suggestion would be to do Stage3D recording when running your content on desktop (e.g. in a simulator), since you won't have these memory constraints. If you're deep-diving into rendering, then you should be able to solve your problems on the desktop, since the rendering is the same. Profiling on device is best for looking into performance and memory issues, since you absolutely have to run it on the target platform in order to meaningfully see what's going on.

TS1702 iOS 6 app problem

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