TS1702 Purchased stray souls game but when I try playing it freezes my iPad 3 and I have to allow the battery to drain completely before I can use iPad againT

Stray souls freezing my iPad. What to do?

You don't have to let the battery drain. Quit the app if that happens again.
Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps.
You should delete the app and reinstall it if it keeps freezing on you. You don't have to pay for it again as long as you use the same Apple ID that you bought it with.

Similar Messages

My ipod says Ipod disabled connect to itunes. But when I try to connect to itunes it says I have to enter the passcode on the ipod to use itunes...any help?

Ipod screen says Ipod disabled connect to itunes...but when I connect to itunes it says ipod is passcode protected and I must enter passcode on my ipod to continue. But I cant enter the passcode becaue the ipod is disabled. Brothers entered a bunch or wrong passcodes to disable so I couldn't play it.

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I have an iPod Classic and the latest version of iTunes. I make all my purchases on my computer, but when I try to click the "add to" option and transfer the songs to my iPod, it doesn't work. How can I get my songs from my computer to my iPod?

I have an iPod Classic and the latest version of iTunes. I make all my purchases on my computer, but when I try to click the "add to" option and transfer the songs to my iPod, it doesn't work. How can I get my songs from my computer to my iPod?

See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
B-rock

I have downloaded a book in iBooks and it shows that the purchase has gone through, but when I try to open the book it says it can't access the content.

I have downloaded a book in iBooks and it shows that the purchase has gone through, but when I try to open the book it says it can't access the content.

Downloading past purchases from the App Store, iBookstore, and iTunes Store

I have adobe editions 4.0 and I've been trying to get library books on my kobo for over 2 hours! The book goes onto my Kobo fine, but when I try to open in on my kobo it says, "Oops! The document couldn't be opened. It's protected by ADRM and is not curre

I have adobe editions 4.0 and I've been trying to get library books on my kobo for over 2 hours! The book goes onto my Kobo fine, but when I try to open in on my kobo it says, "Oops! The document couldn't be opened. It's protected by ADRM and is not currently authorized for use with your Adobe ID." It does it with every single book. I've never had this problem before. I've tried everything! Please help.

same problem for me. I am using abe edition 3 as I don't think 4 can be used with kobo. Book has been downloaded to kobo but it can't be read as it is not authorised.Help please

After updating an older intel macbook to Snow Leopard and ilife 11, Software Update says everything is up to date, but when I try to open iPhoto, it tells me I have to update to the latest version, what can I do?

after updating an older intel macbook to Snow Leopard and ilife 11, Software Update says everything is up to date, but when I try to open iPhoto, it tells me I have to update to the latest version, what can I do?

Download 9.1 and 9.2.3 updates and install them

I have an iphone 4s. I have a mac computer and a pc. Most of my itunes library is on my pc, but when I try to add music to my phone from my library on the pc, it won't let me do it. I CAN add music from my library that is on my mac, same account.

I have an iphone 4s. I have a mac computer and a pc. Most of my itunes library is on my pc, but when I try to add music to my phone from my library on the pc, it won't let me do it. I CAN add music from my library that is on my mac, same account. My husband has the same problem with his iphone 4, but only uses pc.

My husband and I are using the same iTunes account on all mac & pc computers, but the libraries are different on each machine. We always manually manage our music (no auto sync). iTunes is up to date on the PCs. My husband uses our joint iTunes account on his pc, but once again, has a different collection in his library from those on the other machines. He can't load any music from his PC to his iphone 4. I can load music from my mac library to my iphone 4s, but cannot load from my pc library to my iphone 4s. How can I switch my main library that it syncs with from the mac to the pc?
Thanks

Version 5.0 on a MAC will not let me switch between tabs. I can open a new tab, but when I try to go to a different tab, it just shows me the contents of the tab most recently opened. Help!

Version 5.0 on a MAC will not let me switch between tabs. I can open a new tab, but when I try to go to a different tab, it just shows me the contents of the tab most recently opened. Help!
Also, pop up blocker works for some time and then just stops working. I have to close and restart Firefox to get it to work again. Help!

I had the same problem, but with Firefox 4.0. My first thought was to update Firefox (after of course restarting FF), but that didn't help it and I had the same problem.
Among others, I had an extension installed and enabled called Tile Tabs 4.10 that I thought could feasibly creating this problem. So I went into my add-ons manager and disabled it, restarted Firefox and the tabs worked properly again. Unfortunately, the Tile Tabs extension is my favorite Firefox add-on and I use it almost every day for managing my web work tasks. I went to the add-on page for Tile Tabs and saw that there was a notice that version 4.10 didn't work properly on Mac OS, and to install version 4.9 of the extension. I saw they had a new, not-yet-reviewed version 4.11 that addressed the Mac OS problem, installed it, and everything seems to be working properly.
I have no idea why all of a sudden I had this problem, as I hadn't updated Firefox or the Tile Tabs extension recently. Also, obviously this might not address your problem, especially if you don't have that add-on installed and enabled. But our problem started at the same time for both of us it appears based on your post time, so its probably not coincidence.
But its worth a look, and you might want to check out other extensions if you don't have Tile Tabs that could be causing the problem.

The ringer of my iphone 4s is not working but when itried to go in setting then sound and tried to change ringtone the ringer is working..pls help

the ringer of my iphone 4s is not working but when itried to go in setting then sound and tried to change ringtone the ringer is working..pls help

Check the mute switch along the side, near the external volume controls.

I am running 10.7.5 but when I try to install 10.8.2 I get an alert that says 10.8 is required first. Can't find a 10.8 system upgrade. What do I need to do to install Mountain Lion?

I am running 10.7.5 but when I try to install 10.8.2 I get an alert that says 10.8 is required first. Can't find a 10.8 system upgrade. What do I need to do to install Mountain Lion?

Buy it from the Mac App Store.
(70259)

TS1544 I am the administrator of my MacBook Pro, which I share with my kids. One of them forgot his password, so as the admin I changed it for his account, but when I try to see his account, it says I need to provide the keychain password. How can i get

I am the administrator of my MacBook Pro, which I share with my kids. One of them forgot his password, so as the admin I changed it for his account, but when I try to see his account, it says I need to provide the keychain password. How can i get it? I have no idea how to sort this out...

First, make sure caps lock is not on.
You must back up all data before continuing, unless you've already done so. If you need to back up but can't log in, ask for instructions.
If the user account is associated with an Apple ID, and you know the Apple ID password, then maybe the Apple ID can be used to reset your user account password.
Otherwise*, boot into Recovery mode. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window opens.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
Select
 ▹ Restart
from the menu bar.
You should now be able to log in with the new password, but your Keychain will be reset (empty.) If you've forgotten the Keychain password (which is ordinarily the same as your login password), there's no way to recover it.
*Note: If you've activated FileVault, this procedure doesn't apply. Follow instead the instructions on this page:
If you forget the password and FileVault is on

I have a iPod Nano, when it is connected to my laptop all my songs and books are there but when it is disconnected from laptop, some books and songs are missing from the library

I have a iPod Nano, when it is connected to my laptop all my songs and books are there but when it is disconnected from laptop, some books and songs are missing from the library

I have a simlar issue like this when loading my movies to my iTouch. iTunes says that all of your wanted content is sync and your iPod says that all content wasn't synced, is that what you are saying?

Cannot find my product but when i tried to register it , keeps telling that i have already registered the product. i need to see it under my name.

Cannot find my product but when i tried to register it , keeps telling that i have already registered the product. i need to see it under my name.

I am on Windows 7, and I was on Adobe.com. I went to downloads and clicked on Acrobat XI standard. It downloaded. But when I went to run it said Acrobat XI Pro and would not accept my serial number. I have done this now 4 times. I think that the system is downloading the wrong version. I am getting very frustrated and unhappy with Adobe!!!!
Sent from my iPad

I try to updates some apps but when i click on update nothing shows up and I have 10 apps need to update??????

I try to updates some apps but when i click on update nothing shows up and I have 10 apps need to update??????
Also I already parchesed WhatsApp Messenger apps but it did not show in my ipad!!! thanks

You're not alone > Apps update not working. Was before but...: Apple Support Communities
Try again later today or tomorrow.
The problem has been reported to Apple.
The WhatsApp app should sync when the issues are resolved.

Y is it when I try to download something that cost and I have the right money it says that I don't but when I download a free app it lets me can you help?

Y is it when I try to download something that cost and I have the right money it says that I don't but when I download a free app it lets me can you help?

Readers here are other Users like you. You need Apple Customer Service. call them.

TS1702 Purchased stray souls game but when I try playing it freezes my iPad 3 and I have to allow the battery to drain completely before I can use iPad againT

Similar Messages

Maybe you are looking for