TS1702 Right in the middle of using numBers, entering numbers on a spreadsheet. I went to copy then paste to another document and everything froze. I can not open any of my documents. Any ideas?

I have 2 problems. First I was using numbers on my IPad and it froze up on me. I cannot open any of my documents. What do I do to fix this.
My pages wouldn't update and now it is dark and I cannot use it or my Facebook app which is doing the same thing.

- Try a rest. Nothing is lost.
Reset : Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next would be a restore.

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Hello; I am using Numbers '09 version 2.1 (436). I tried unsuccessfully to upgrade at one point. Now can't open existing documents. Message "The index.xml file is missing".

Hello; I am using Numbers '09 version 2.1 (436). I tried unsuccessfully to upgrade at one point. Now can't open existing documents. Message "The index.xml file is missing". How can I correct this ?
Thank you
Tom

I't not iWeb that got damaged but the domain file. The index.xml file is inside the domain.sites file that's located in your Users/Home/Library/Application Support/iWeb folder. Do you have a backup of that file you can revert to? If so then do it. Otherwise a long shot but try the following:
close iWeb.
delete the iWeb preference file, com.apple.iWeb.plist, that resides in your Home/Library/Preferences folder.
go to your Home/Library/Caches/com.apple.iWeb folder and delete its contents.
launch iWeb and try again.
If that doesn't help continue with:
move the domain file from your Home/Library/Application Support/iWeb folder to the Desktop.
launch iWeb, create a new test site, save the new domain file and close iWeb.
go to the your Home/Library/Application Support/iWeb folder and delete the new domain file.
move your original domain file from the Desktop to the iWeb folder.
launch iWeb and try again.
OT

Hello, I have transferred my Acrobat XI Pro from old MAC to the new one. After the transfer can not open any PDF file. Any idea how to solve this?

Hello, I have transferred my Acrobat XI Pro from old MAC to the new one. After the transfer can not open any PDF file. Any idea how to solve this?

Hey ilyaz20360341,
Could you please specify how exactly did you transfer Acrobat from one MAC to other.
You might need to deactivate the software from your old machine and then activate it on the new one with the same serial number (for Acrobat license) or Adobe credentials (for Acrobat subscription).
If you have done the same way, then let me know if you are able to open Acrobat itself.
Do you get any specific error message while opening a PDF?
Hope to get your response.
Regards,
Anubha

Hi when i switch on the macc 41 files open at once can not open any files while this is happing can still use AI & PS and the internet any help thanks...

Hi when i switch on the macc 41 files open at once can not open any files while this is happing can still use AI & PS and the internet any help thanks...

Are you wanting to stop the 41 files from opening at once or is this intentional? At what point do they open when you power on the mac or when you boot Illustrator? What OS version are you using?
If you can answer the questions above can provide better advice, but you may be running into something similar:
http://www.mactip.net/stop-lion-restoring-previous-files-apps/

Can not open any open any web pages. Receive the following error message (Error code: sec_error_library_failure)

I can not open any websites using Mozilla browser. I have attached a screen shot of the error message that I receive. You will also find it below: .
Secure Connection Failed
An error occurred during a connection to www.google.com. security library failure. (Error code: sec_error_library_failure)
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.
This error appears on all pages that I try to browse to. All other browsers work fine on my computer.

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
'''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu:
* Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
'''If Firefox is not running,''' you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
;[[Image:SafeMode-Fx35]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Have used cloud with CS5.5. Not longer have cloud can not open any of my creative CS5.5 folders. Why? and how do I fix it?

As a student enrolled and used the Cloud. already had CS5.5 Creative suite installed on computer. Now that I'm no longer a student and No Longer have Cloud I can not open any of my folders with work in them. It wants me to up dated my subscription. I cant afford it right now.
I want to use the programs I have already paid for. . Creative Suite CS 5.5.
Why can't I open those folders/work and how do I fix it.

if you don't have cs5.5 installed, you can download and install it.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I am connected to the Internet (Wifi) but can not open any website

I have not used my Mac Book Air for a while.
Now I am connected to the Internet but can not open any website.
Just nothing happens
Anybody had this issue?

Is there any message shown on the screen?
Power down the router. Unplug it from the wall. Wait 10 minutes.
Plug it back in. Power it on. Wait until all the lights are lit up properly.
Restart the computer.

My Creative Cloud subscription has expired, and I assigned the monthly payment, but I can not open any progam creative cloud, I need help how to solve this problem

my Creative Cloud subscription has expired, and I assigned the monthly payment, but I can not open any progam creative cloud, I need help how to solve this problem

Carlos-
Start by signing out and back in to see if it will see the subscription:
How to sign in and sign out of creative cloud (activate/deactivate)
If the apps are installed fine and close after launch see this link:
CC applications close immediately after launch
If the problem is something different, please let us know the error you see or what is happening on the screen so we can advise you on a solution
Pattie

HT1848 I synced my on my iPad 2 to my pc yesterday and now I can not open any of my apps on my iPad2, those purchased and those that are free. All it does if I click on the app is flicker but does not open. can anyone help?

I was told I could sync my music on my pc with my ipad2 by an apple agent. I hooked my ipad2 up to my pc and did so, but now I can not open any of my apps on my ipad2. when I try it just flickers and does not open. Can anyone help?

On you iPad, force close all the Apps in the multitask window.
Follow these steps to force an app to close:
From the Home screen, click the Home button twice.
Tap and hold on the app.
When it starts to jiggle, tap the to close it on by one until all cleared
Now do a Soft reset of your iPad:
Hold both Home and Sleep button for around 10secs until you see the Apple logo then release. After it returns to Home screen, try your Apps again and see if this resolves the issue.

TS1398 my iphone 4s can not scan any wifi network, i tried everything but still can not scan any wifi connection even though our wifi is working properly in our mac book and ipad. What do i need to do if the problem is the hardware?pls help

my iphone 4s can not scan any wifi network, i tried everything but still can not scan any wifi connection even though our wifi is working properly in our mac book and ipad. What do i need to do if the problem is the hardware?pls help

When you say it "can not scan any wifi network" do you mean it is not detecting Wi-Fi networks?
Is Wi-Fi turned on in Settings > General > Wi-Fi?
Have you tried Settings > General > Reset > Reset Network Settings?
Is it just the home network that the device will not connect to? or any network?

TS3991 Can not open any of my iCloud saved, TextEdit files

I only occasionally use TextEdit but have been saving my files to iCloud recently. All acesses are between my Mac and iCloud. There are no other devices accessing these files. Yet today, I can not open any of my iCloud files. TextEdit always returns "Document <file> could not be opened". That's it. What can I do?
I am running 10.8.4.

Welcome to the Apple Community.
Possibly a temporary situation, give it a little time before doing anything drastic. Do you use Time Machine or any other back up facility.

Can not open any web page in Safari

can not open any web page in Safari on the IPad. All other wireless features work fine.

If this does not work then try a reset ,
Reset your iPad by pressing the 'Sleep' and 'Home' button at the same time for about 15 seconds or so. Your iPad will then go through a reset / reboot procedure and will be ready for use within about a minute.
Don't worry about doing this as you will not lose data or settings.
Good luck and do report back.

CAN NOT OPEN ANY FILE

CAN NOT OPEN ANY FILE. USE W8 & ADOBE PHOTOSHOP CC 64B

Welcome to the forum.
Can you please provide us with more info, with which to work? This FAQ Entry will tell you what would be useful: http://forums.adobe.com/thread/1042147?tstart=0
Good luck,
Hunt

Can not open any files with Illustrator CC on windows 8.1

I can not open any files in Illustrator CC. It comes with an error message and shuts down. I run with the Danish version and windows 8.1. - help?!!

I just get this:
"Adobe Illustrator CC has stopped working - One problem was the fault of the program ceased to function properly. Windows close the program and notify you if a solution is found"
not useful..

I can not open any downloads sent to my computer,

Please help me. I can not open any downloads sent to my computer. Every email with a download, comes up with "...contains a virus..." I think it might be a firewall (don't know that for a fact) but it was happening before I installed the Fix-It Utilities11 and now it happens all the time. Can anyone help me? Thanks for reading this post.

H PWillis,
It is probably just me - I am not particularly trusting - I hate "trial period" software. I don't know recognise Fix-It Utilities 11; I did call it up and look at the webpage for it and read the cover page...
http://www.pcworld.com/article/216429/finetune_your_pc_with_fixit_utilities_11_professional.html
In My Opinion:
Whatever Fix-It might be doing, it doesn't seem to have fixed anything. It is possible your system is so badly infected that you are in the "badlands" of virus-ville; on the other hand, the sort of "horror message" seems a bit over the top for a tool that is supposed to fix your computer. The page I read compared this software to Registry Mechanic and that makes me cringe.
IMO, remove this Fix-It software from your computer.
Control Panel > icon view > Programs and Features > find and remove it
Reboot
Install some decent Anti-Virus software and run a deep scan on your computer. I will recommend two free ones. You can try one or both - not at the same time; remove one if you want to try the next. I will provide a web page so you can check on other products.
I have used the Avast Free version in the past; I now use the licensed version. We also have the free AVG on at least one system. There are other good products. The point is to use something to thoroughly sweep your system for issues and make sure it is healthy.
NOTE: To run either (any) of the Anti-Virus products that I mention, you MUST remove Norton (if you have it on your system). Norton Security does not mix with other security software. It will complain when you try to remove it. Just tell it to go away and it will do so if you insist. Restart (Reboot) you computer after removing Norton and before installing other Anti-Virus Security Software... Norton is removed from Programs and Features (above).
Anti-Virus Software:
Avast Anti-Virus
AVG Anti-Virus
If you would like other recommendations for Antivirus Software, you can check out Microsoft’s own page on the subject, where you can find links to many companies who provide Windows 7 compatible products.
Windows 7 consumer security software providers
Once you have done a thorough check of your computer, come back and let us know if you still have issues!
I hope this helps!
It is my pleasure to assist.
Say “Thanks!” for the Help by clicking the Kudos Star to show your appreciation.
Fixed? Mark this Post “Accept as Solution” to help others find the answers.
Note: You can find “Accept as Solution” only on threads started by you.
Good Fortune! Year of the Dragon!
Kind Regards,
Dragon-Fur

TS1702 Right in the middle of using numBers, entering numbers on a spreadsheet. I went to copy then paste to another document and everything froze. I can not open any of my documents. Any ideas?

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