TS1717 auto update issues

Auto updates don't work, keep getting error messages so I have to uninstall and re-install to update iTunes. Any thoughts?

Thank you for taking the time to try to help. I'm sorry I didn't provide enough information. The message reads: "Error writing to file
C:\Config.Msi\24b955fd.rbf Verify that you have access to that directory."
I search for the directory but cannot locate it. Should I download iTunes to a different location perhaps?

Similar Messages

  • ASA IPS, auto update issue

    Hi,
    I am having an issue with auto update on the IPS module installed the ASA.
    Auto Update Statistics
    lastDirectoryReadAttempt = 06:00:34 UTC Wed Feb 23 2009
    = Read directory: https://198.133.219.25//cgi-bin/front.x/ida/locator/loca
    tor.pl
    = Error: AutoUpdate exception: Receive HTTP response failed [3,212]
    lastDownloadAttempt = N/A
    lastInstallAttempt = N/A
    nextAttempt = 06:00:00 UTC Thu Feb 24 2009
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    Many thanks MJ

    Hi
    Many thanks for the respose.
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  • Manual vs. auto update issues....

    I had been using "manual update" when syncing my pod to iTunes. I have an external HD and, after adding music to iPod, would just move added music into the external's folder as well. My friend talked me into switching to "auto update"...said it was easier. Well, I tried it last night. Had to wait 4 hours for music to be recopied from HD to pod (why would ALL my music have to be updated? It's already on the iPod), then after that I unplugged pod from Mac to make sure music was updated. It was. Then I adjusted volume settings to music on HD and synched pod back to Mac. It updated.....and I had to wait another 4 hours for music (with new volume settings) to be updated back to my pod! Crap. I'm through with this auto update thing. Don't want to worry about having to wait 4 hours ever time I sync my pod to my computer. Any thoughts?

    I have an external HD and, after adding music to iPod, would just move added music into the external's folder as well.
    I'm confused.
    You add music to iTunes, sync the iPod and then move the music? Sounds like you are not wanting to fill your internal hard drive.
    Why not simply change the location of the iTunes library to your external hard drive? Then you simply add the songs to iTunes and your done.
    Read this -> iTunes: Moving your iTunes Music folder
    Then I adjusted volume settings to music on HD and synched pod back to Mac.
    When you change your music files, it will reload the changed music files back to the iPod.
    When automatically syncing, it shouldn't reload everything everytime.
    It will load new files added to iTunes since the last iPod update. It will reload any files that have been changed (as above.) It sync some of the info (last played, ratings, etc) but this should only take a few seconds.
    Don't know why it's taking 4 hours either.
    Try changing the library location and see how long it takes.

  • Auto updating issues

    i had my music on my mac and itunes worked great... i ran out of room... i moved all my music to an ex HD and installed itunes on my PC... i moved my itunes library to the music folder on the HD and i added the folder to itunes... but it never auto updates when i put new music into the new music folder...
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    iTunes on Mac works a little differently than on a PC.
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  • AIP-SSM-10 auto update issue

    Hi! experts
    I using AIP-SSM-10 module on ASA 5540
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    So I `m going to attach " show statistics host" result.
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    Thanks in advance
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    lastInstallAttempt = N/A
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    It is clear that mgmt ifaces are able to connect to the Internet but if they may connect to inet via proxy you must configure proxy-server.

  • TableView auto update issue in 2.1 and 2.2

    Hi, guys!
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    Working code in 2.0.2:
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    JavaFX has a fundamentally different way of handling these kinds of updates, which may make it tricky to implement this in your current system.
    In short, the way updates work in JavaFX for the ListView, TreeView and TableView is this:
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            setText(person.getTitle());
      }The example above will also have the same update problem as your code, that is, if you change the Person object in your model the Cell will not reflect the changed name.
    In JavaFX to let the Cell know about the change, you have to add a listener to the "text" property of your Person object. This assumes that the properties of a Person object are JavaFX style properties. This is accomplished like this (using a binding which uses a listener internally):
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  • TS1717 I get the following error message after installing the latest version of itunes via auto update:  "the itunes Library file cannot be saved. An unknown error occurred (-54). Has anyone ever seen this message and anyone have a suggestion what to do?

    I get the following error message after installing the latest version of itunes via auto update:  "the itunes Library file cannot be saved. An unknown error occurred (-54). Has anyone ever seen this message and anyone have a suggestion what to do?

    Hi pholewinski!
    I have a couple of articles for you here that I believe will help you with this issue. The first is an article on advanced troubleshooting, and it can be found here:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/ts3297
    If following that article's steps doesn't take care of the issue, you can try the things listed in this article, which is about permissions issues in iTunes:
    iTunes: Missing folder or incorrect permissions may prevent authorization
    http://support.apple.com/kb/TS1277
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • Installation issues with JRE, Auto Update, win 2008 and terminal services

    Hello,
    We have seven Windows 2008 servers running Terminal Services in one TS farm. I have approximately 600 users accessing these servers. We have a need for the Java JRE. The JRE is to be installed on each of the seven servers since the user has no input into which server they log on to (round robin / load balancing)
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    If this is not the proper forum to ask these question, please forward this message to the proper department or let me know who I should/could contact to resolve these issues.
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    Bob

    thomashmaine wrote:
    I mean to only explain 1 enviornment. We have a windows 2008 terminal server. It has JRE 1.6.0_07 (32bit) install on it. The users use this server for Office Apps and to Access our software which is web based and requires a JRE to be able to work.
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    Either the user is running the jre or the server is. Or maybe both. Seems like all of those are possible from your explanation.
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  • Timing issues with systemd units auto-updating rEFInd on ESP

    Aim: I wanted to use systemd to auto-update the following files and directories in EFI/arch_refind/:
    drivers_x64/ext4_x64.efi fonts/ icons/ refind_x64.efi
    Initially, I tried to do this with a single .path and .service pair but although it worked initially, I had problems with things respawning too quickly. As a result I ended up with nothingness on the ESP. I figured that the problem might be that because I had different changed-path conditions in the .path file, the .service file was getting run multiple times as pacman updated the refind package. In an attempt to address this, I split the files into four pairs with each one handling a specific change.
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    # /etc/systemd/system/refind-update-efi.path
    [Unit]
    Description=Copy rEFInd EFI to UEFISYS Partition
    [Path]
    PathChanged=/usr/lib/refind/refind_x64.efi
    [Install]
    WantedBy=multi-user.target
    and:
    # /etc/systemd/system/refind-update-efi.service
    [Unit]
    Description=Copy rEFInd EFI to UEFISYS Partition
    [Service]
    Type=oneshot
    ExecStart=/usr/bin/cp -f /usr/lib/refind/refind_x64.efi /boot/efi/EFI/arch_refind/refind_x64.efi
    For updating the file system driver:
    # /etc/systemd/system/refind-update-ext4.path
    [Unit]
    Description=Copy rEFInd ext4 driver to UEFISYS Partition
    [Path]
    PathChanged=/usr/lib/refind/drivers_x64/ext4_x64.efi
    [Install]
    WantedBy=multi-user.target
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    # /etc/systemd/system/refind-update-ext4.service
    [Unit]
    Description=Copy rEFInd ext4 driver to UEFISYS Partition
    [Service]
    Type=oneshot
    ExecStart=/usr/bin/mkdir -p /boot/efi/EFI/arch_refind/drivers_x64
    ExecStart=/usr/bin/cp -f /usr/lib/refind/drivers_x64/ext4_x64.efi /boot/efi/EFI/arch_refind/drivers_x64/ext4_x64.efi
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    # /etc/systemd/system/refind-update-fonts.path
    [Unit]
    Description=Copy rEFInd fonts to UEFISYS Partition
    [Path]
    PathChanged=/usr/share/refind/fonts
    [Install]
    WantedBy=multi-user.target
    and:
    # /etc/systemd/system/refind-update-fonts.service
    [Unit]
    Description=Copy rEFInd fonts to UEFISYS Partition
    [Service]
    Type=oneshot
    ExecStart=/usr/bin/rm -rf /boot/efi/EFI/arch_refind/fonts
    ExecStart=/usr/bin/cp -pr /usr/share/refind/fonts /boot/efi/EFI/arch_refind/fonts
    For the icons directory:
    # /etc/systemd/system/refind-update-icons.path
    [Unit]
    Description=Copy rEFInd icons to UEFISYS Partition
    [Path]
    PathChanged=/usr/share/refind/icons
    [Install]
    WantedBy=multi-user.target
    and:
    # /etc/systemd/system/refind-update-icons.service
    [Unit]
    Description=Copy rEFInd icons to UEFISYS Partition
    [Service]
    Type=oneshot
    ExecStart=/usr/bin/rm -rf /boot/efi/EFI/arch_refind/icons
    ExecStart=/usr/bin/cp -pr /usr/share/refind/icons /boot/efi/EFI/arch_refind/icons
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    Gor 09 01:40:58 MyComputer systemd[1]: Stopping Copy rEFInd fonts to UEFISYS Partition.
    Gor 09 01:42:25 MyComputer systemd[1]: Starting Copy rEFInd fonts to UEFISYS Partition.
    Gor 09 02:25:21 MyComputer systemd[1]: Stopping Copy rEFInd fonts to UEFISYS Partition.
    Gor 09 02:25:21 MyComputer systemd[1]: Stopped Copy rEFInd fonts to UEFISYS Partition.
    Gor 09 02:25:21 MyComputer systemd[1]: Stopping Copy rEFInd ext4 driver to UEFISYS Partition.
    Gor 09 02:25:21 MyComputer systemd[1]: Stopped Copy rEFInd ext4 driver to UEFISYS Partition.
    Gor 09 02:25:21 MyComputer systemd[1]: Stopping Copy rEFInd EFI to UEFISYS Partition.
    Gor 09 02:25:21 MyComputer systemd[1]: Stopped Copy rEFInd EFI to UEFISYS Partition.
    Gor 09 02:25:21 MyComputer systemd[1]: Stopping Copy rEFInd icons to UEFISYS Partition.
    Gor 09 02:25:21 MyComputer systemd[1]: Stopped Copy rEFInd icons to UEFISYS Partition.
    Gor 09 02:26:13 MyComputer systemd[1]: Starting Copy rEFInd fonts to UEFISYS Partition.
    Gor 09 02:29:47 MyComputer systemd[1]: Stopping Copy rEFInd fonts to UEFISYS Partition.
    Gor 09 02:29:47 MyComputer systemd[1]: Stopped Copy rEFInd fonts to UEFISYS Partition.
    Gor 09 02:29:47 MyComputer systemd[1]: Stopping Copy rEFInd ext4 driver to UEFISYS Partition.
    Gor 09 02:29:47 MyComputer systemd[1]: Stopped Copy rEFInd ext4 driver to UEFISYS Partition.
    Gor 09 02:29:47 MyComputer systemd[1]: Stopping Copy rEFInd EFI to UEFISYS Partition.
    Gor 09 02:29:47 MyComputer systemd[1]: Stopped Copy rEFInd EFI to UEFISYS Partition.
    Gor 09 02:29:47 MyComputer systemd[1]: Stopping Copy rEFInd icons to UEFISYS Partition.
    Gor 09 02:29:47 MyComputer systemd[1]: Stopped Copy rEFInd icons to UEFISYS Partition.
    <refind is upgraded at 22:24 according to pacman's log>
    Gor 09 22:24:47 MyComputer systemd[1]: Starting Copy rEFInd icons to UEFISYS Partition...
    Gor 09 22:24:48 MyComputer systemd[1]: Starting Copy rEFInd fonts to UEFISYS Partition...
    Gor 09 22:24:48 MyComputer systemd[1]: Started Copy rEFInd icons to UEFISYS Partition.
    Gor 09 22:24:48 MyComputer systemd[1]: Starting Copy rEFInd EFI to UEFISYS Partition...
    Gor 09 22:24:48 MyComputer systemd[1]: Starting Copy rEFInd ext4 driver to UEFISYS Partition...
    Gor 09 22:24:48 MyComputer systemd[1]: Started Copy rEFInd fonts to UEFISYS Partition.
    Gor 09 22:24:48 MyComputer cp[13179]: /usr/bin/cp: cannot stat ‘/usr/lib/refind/drivers_x64/ext4_x64.efi’: No such file or directory
    Gor 09 22:24:48 MyComputer cp[13174]: /usr/bin/cp: cannot stat ‘/usr/lib/refind/refind_x64.efi’: No such file or directory
    Gor 09 22:24:48 MyComputer systemd[1]: refind-update-efi.service: main process exited, code=exited, status=1/FAILURE
    Gor 09 22:24:48 MyComputer systemd[1]: Failed to start Copy rEFInd EFI to UEFISYS Partition.
    Gor 09 22:24:48 MyComputer systemd[1]: Unit refind-update-efi.service entered failed state.
    Gor 09 22:24:48 MyComputer systemd[1]: refind-update-ext4.service: main process exited, code=exited, status=1/FAILURE
    Gor 09 22:24:48 MyComputer systemd[1]: Failed to start Copy rEFInd ext4 driver to UEFISYS Partition.
    Gor 09 22:24:48 MyComputer systemd[1]: Unit refind-update-ext4.service entered failed state.
    Gor 09 22:24:48 MyComputer systemd[1]: Starting Copy rEFInd EFI to UEFISYS Partition...
    Gor 09 22:24:48 MyComputer systemd[1]: Started Copy rEFInd EFI to UEFISYS Partition.
    Gor 09 22:24:48 MyComputer systemd[1]: Starting Copy rEFInd ext4 driver to UEFISYS Partition...
    Gor 09 22:24:48 MyComputer systemd[1]: Started Copy rEFInd ext4 driver to UEFISYS Partition.
    Gor 09 22:24:48 MyComputer systemd[1]: Starting Copy rEFInd icons to UEFISYS Partition...
    Gor 09 22:24:48 MyComputer systemd[1]: Started Copy rEFInd icons to UEFISYS Partition.
    Gor 09 22:24:48 MyComputer systemd[1]: Starting Copy rEFInd icons to UEFISYS Partition...
    Gor 09 22:24:48 MyComputer systemd[1]: Started Copy rEFInd icons to UEFISYS Partition.
    Gor 09 22:24:48 MyComputer systemd[1]: Starting Copy rEFInd icons to UEFISYS Partition...
    Gor 09 22:24:48 MyComputer systemd[1]: Started Copy rEFInd icons to UEFISYS Partition.
    Gor 09 22:24:48 MyComputer systemd[1]: Starting Copy rEFInd icons to UEFISYS Partition...
    Gor 09 22:24:48 MyComputer systemd[1]: Started Copy rEFInd icons to UEFISYS Partition.
    Gor 09 22:24:48 MyComputer systemd[1]: Starting Copy rEFInd icons to UEFISYS Partition...
    Gor 09 22:24:48 MyComputer systemd[1]: refind-update-icons.service start request repeated too quickly, refusing to start.
    Gor 09 22:24:48 MyComputer systemd[1]: Failed to start Copy rEFInd icons to UEFISYS Partition.
    Gor 09 22:24:48 MyComputer systemd[1]: Unit refind-update-icons.service entered failed state.
    Gor 09 22:24:48 MyComputer systemd[1]: Starting Copy rEFInd icons to UEFISYS Partition...
    Gor 09 22:24:48 MyComputer systemd[1]: refind-update-icons.service start request repeated too quickly, refusing to start.
    Gor 09 22:24:48 MyComputer systemd[1]: Failed to start Copy rEFInd icons to UEFISYS Partition.
    Gor 09 22:24:48 MyComputer systemd[1]: Starting Copy rEFInd icons to UEFISYS Partition...
    Gor 09 22:24:48 MyComputer systemd[1]: refind-update-icons.service start request repeated too quickly, refusing to start.
    Gor 09 22:24:48 MyComputer systemd[1]: Failed to start Copy rEFInd icons to UEFISYS Partition.
    Gor 09 22:24:48 MyComputer systemd[1]: Starting Copy rEFInd icons to UEFISYS Partition...
    Gor 09 22:24:48 MyComputer systemd[1]: refind-update-icons.service start request repeated too quickly, refusing to start.
    Gor 09 22:24:48 MyComputer systemd[1]: Failed to start Copy rEFInd icons to UEFISYS Partition.
    Gor 09 22:24:48 MyComputer systemd[1]: Starting Copy rEFInd icons to UEFISYS Partition...
    Gor 09 22:24:48 MyComputer systemd[1]: refind-update-icons.service start request repeated too quickly, refusing to start.
    Gor 09 22:24:48 MyComputer systemd[1]: Failed to start Copy rEFInd icons to UEFISYS Partition.
    Gor 09 22:24:48 MyComputer systemd[1]: Starting Copy rEFInd icons to UEFISYS Partition...
    Gor 09 22:24:48 MyComputer systemd[1]: refind-update-icons.service start request repeated too quickly, refusing to start.
    Gor 09 22:24:48 MyComputer systemd[1]: Failed to start Copy rEFInd icons to UEFISYS Partition.
    Gor 09 22:24:48 MyComputer systemd[1]: Starting Copy rEFInd icons to UEFISYS Partition...
    Gor 09 22:24:48 MyComputer systemd[1]: refind-update-icons.service start request repeated too quickly, refusing to start.
    Gor 09 22:24:48 MyComputer systemd[1]: Failed to start Copy rEFInd icons to UEFISYS Partition.
    Gor 09 22:24:48 MyComputer systemd[1]: Starting Copy rEFInd icons to UEFISYS Partition...
    Gor 09 22:24:48 MyComputer systemd[1]: refind-update-icons.service start request repeated too quickly, refusing to start.
    Gor 09 22:24:48 MyComputer systemd[1]: Failed to start Copy rEFInd icons to UEFISYS Partition.
    Gor 09 22:24:48 MyComputer systemd[1]: Starting Copy rEFInd fonts to UEFISYS Partition...
    Gor 09 22:24:48 MyComputer systemd[1]: Started Copy rEFInd fonts to UEFISYS Partition.
    <reboot to test kernel>
    Gor 10 00:05:41 MyComputer systemd[1]: Stopping Copy rEFInd fonts to UEFISYS Partition.
    Gor 10 00:05:41 MyComputer systemd[1]: Stopped Copy rEFInd fonts to UEFISYS Partition.
    Gor 10 00:05:41 MyComputer systemd[1]: Stopping Copy rEFInd ext4 driver to UEFISYS Partition.
    Gor 10 00:05:41 MyComputer systemd[1]: Stopped Copy rEFInd ext4 driver to UEFISYS Partition.
    Gor 10 00:05:41 MyComputer systemd[1]: Stopping Copy rEFInd EFI to UEFISYS Partition.
    Gor 10 00:05:41 MyComputer systemd[1]: Stopped Copy rEFInd EFI to UEFISYS Partition.
    Gor 10 00:05:41 MyComputer systemd[1]: Stopping Copy rEFInd icons to UEFISYS Partition.
    Gor 10 00:05:41 MyComputer systemd[1]: Stopped Copy rEFInd icons to UEFISYS Partition.
    Gor 10 00:07:22 MyComputer systemd[1]: Starting Copy rEFInd fonts to UEFISYS Partition.
    It seems that systemd is too quick. It notices that something has changed e.g. that /usr/lib/refind/refind_x64.efi has been removed, triggers the service and then finds there is no /usr/lib/refind/refind_x64.efi to copy because the new version has not yet been installed. In the case of the .efi files, the service always seems to somehow manage to get everything into place but in the case of the fonts and icons (icons shown above), it often does not.
    I'm not sure why this happens because I based this on the service file I found the wiki for keeping the kernel and initramfs synced to the ESP. So I would think it should work for at least the single file cases, if not the directories. Indeed my EFI update service syncs the kernel and initramfsx2 to the ESP flawlessly (up to now) even though the .path unit for that includes 3 triggering conditions and the .service and .path files are set up just the same.
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    I have actually modified the refind path/service units somewhat, but it still works flawlessly for me. I usually wait for 2-5 min after pkg updates so that all the changes are synced to EFISYS before I reboot. There are the ones I use currently:
    refind-efi_copy.path
    [Unit]
    Description=Copy rEFInd files to EFI System Partition
    [Path]
    PathChanged=/usr/lib/refind/refind_x64.efi
    PathChanged=/usr/lib/refind/drivers_x64/ext4_x64.efi
    PathChanged=/usr/lib/refind/drivers_x64/btrfs_x64.efi
    PathChanged=/usr/lib/refind/drivers_x64/reiserfs_x64.efi
    PathChanged=/usr/lib/refind/drivers_x64/iso9660_x64.efi
    PathChanged=/usr/lib/refind/drivers_x64/hfs_x64.efi
    PathChanged=/mnt/Source_Codes_Partition/Source_Codes/My_Files/Bootloader_Config_Files/refind_uefi/refind_uefi.conf
    PathChanged=/mnt/Source_Codes_Partition/Source_Codes/My_Files/Bootloader_Config_Files/refind_uefi/refind_uefi_linux.conf
    PathChanged=/mnt/Source_Codes_Partition/Source_Codes/My_Files/Bootloader_Config_Files/refind_uefi/refind_uefi_linux_boot.conf
    PathChanged=/mnt/Source_Codes_Partition/Source_Codes/My_Files/Bootloader_Config_Files/refind_uefi/refind_uefi_archboot.conf
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    ExecStart=/usr/bin/cp -f /usr/lib/refind/drivers_x64/btrfs_x64.efi /efisys/EFI/tools/drivers_x64/btrfs_x64.efi
    ExecStart=/usr/bin/sbsign --key /efisys/EFI/tools/efitools/db.key --cert /efisys/EFI/tools/efitools/db.crt --output /efisys/EFI/tools/drivers_x64/btrfs_x64.efi /usr/lib/refind/drivers_x64/btrfs_x64.efi
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  • Air 2.0 Auto update Feature Experts help me on this issue  please.......

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  • I did an auto-update on itunes today and now itunes is unresponsive..it gives this error "An application has made an attempt to load the C runtime library incorrectly. Please contact the application's support team for more information."

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    Hello iTunes_Bad_Update,
    The following article provides information and troubleshooting steps that can help get iTunes back up and running.
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    http://support.apple.com/kb/TS1717
    Cheers,
    Allen

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    I double-checked with the Master Install guide, and this appears to be the only thing that I need to do to make it work.
    The clients are currently at 502, and they should now be 506.
    Also, is this controlled by the files in C:\BPC\Websrvr\Web\Installation?
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    Both of them have EverestClient.exe and EverestAdmin.exe with version number 12.0.0.49974
    Does that seem right?  I would have expected an increment in version number.
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    Edited by: Craig Aucott on Feb 23, 2009 9:46 AM

    Here is an extract from the note:
    It does not say about the Patch! sorry...
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    Other terms
    auto, update, client, upgrade, install
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    Header Data
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    Released on:     25.11.2008  19:51:41
    Master Language:     English
    Priority:     Correction with high priority
    Category:     Program error
    Primary Component:     EPM-BPC-MS-SVM-OTH Other
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    I was running v17, and yesterday it auto-updated to v18 when I opened firefox. As soon as it updated it crashed, pressing 'restart firefox' did nothing, I could only quit. So I found an old install file, went back to v17, checked the option to ask permission before updating, run malwarebytes and spybot, so my PC is clean. This morning, same thing happened - auto update with no warning or permission given. Crashed. Repeatedly, restarted, closed everything else that was running, uninstalled and reinstalled the older stable version. Both times I spent a long time reinstalling add ons and themes. On top of that my goodapp toolbar from goodsearch will no longer be installed by firefox because 'it can't modify the necessary files'. All other add ons work fine, and I was using this toolbar with no issues in v17 only yesterday.
    The second reinstall I clicked the option 'never check for updates'. But tonight, when I opened firefox, it updated without warning to v18 again and I was ready to switch to chrome after a decade of using this browser. There was no Firefox (safe mode) to run from my program files, and since I couldn't open the browser at all before it crashed, all I could do was uninstall and reinstall v17 for the third time in 24 hours and as you can imagine I am not very happy that your so-called stable release is anything but that. I think with the number of people having problems that you should stop work on v20 and actually accept there is a problem with this release instead of trying to blame it on malware.
    Latest crash report ID: bp-3ea35888-008f-4e21-b31f-023002130112

    This crash is usually caused by to malware and the involved randomly named file in your case is astktkra.dll as you can see in the modules list of the crash report.
    Try to use MSConfig and disable that file to prevent it from getting started.
    *http://www.howtogeek.com/74523/how-to-disable-startup-programs-in-windows/
    Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) to see if that allows to locate and remove the file either manually or with a malware scanner.
    You will have to search the Windows registry (Ctrl+F) for references to that file and export and remove involved keys to avoid startup issues with missing files or alternatively use a registry cleaner like CCleaner.
    If you are not comfortable with editing the registry then it is best to skip this step.
    Do a malware check with some malware scanning programs on the Windows computer.<br />
    You need to scan with all programs because each program detects different malware.<br />
    Make sure that you update each program to get the latest version of their databases before doing a scan.
    *http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
    *http://www.superantispyware.com/ - SuperAntispyware
    *http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
    *http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
    *http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
    You can also do a check for a rootkit infection with TDSSKiller.
    *http://support.kaspersky.com/viruses/solutions?qid=208280684
    See also:
    *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

  • Tried to instal an auto update this morning and I got an error message

    I got the usual auto update message this mortning, so I clicked install!
    Now all I get is the error messages.... Program:C\program File(x86)iTunes\iTuneshelper.exe
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    I deleted iTunes and started to reinstall :-(
    Half way through I get an error message saying something about unable to instigate Mobile device (or simnilar)
    Eventually, after clicking twice to retry and getting the same message, I clicked ignore???
    Now each time I try to open iTunes I get the two messages reappear in quick succession???
    I tried to 'ring' support... what a flippin' joke?
    Even though it related to me PC I was asked to imput my device serial No.???
    I did so, went through their process to call... and eventuall got told (by message), that they couldn't help me????????
    I went through the same process.... 'Welcome back' the message said.... still the same outcome????
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    Hello, trevor@infinity. 
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    Here are the steps I would recommend going through as they should resolve the issue.
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  • MSI-6712 BIOS update issues

    I have a PC, running XP Pro SP3, which was built for me nigh on 9 years ago.
    Motherboard: MSI-6712 (KT4V-L) Version 1.0 (North Bridge KT400A Rev 80, South Bridge VT8235 Rev 00)
    CPU: AMD XP2800+ CPU (Socket A 462, 3000 MHz)
    Memory: 1.0GB DDR
    GPU: nVidia GeForce FX-5200 (128 MB)
    About 4 years back I considered updating the BIOS, but the MS LiveUpdate utility (v 3.5 I think it was) no longer worked (wrong URL). Tried updating it, but the update (can’t remember the version) shut down my system whenever I tried to use it. So I rolled back and left it.
    Recently, a program I was evaluating (running on .Net 4 Client Profile) caused my PC to freeze up and after uninstalling I discovered all manner of problems with USB peripherals (recognition and auto-play issues).
    Tried to restore a backup (Retrospect Express HD) from a Maxtor One Touch III external drive but it wasn’t having it, presumably because of the drive recognition issues, and a straight System Restore wouldn’t complete (because XP would freeze at log off). 
    I feared there had been hardware damage, but decided to try a clean re-install of XP Pro. The person who built the PC had left a folder of system set up files (VIA chipset 4in1, LAN, RealTek AC97, nVidia drivers, utilities etc) on the hard drive (which I backed up) but when it came to installing XP, I couldn’t figure out which chipset drivers to install, as there were multiple versions (presumably for his purposes). So I let XP install the default windows drivers and then replaced them with the latest VIA 4in1 set for the KT4V-L from the MSI download page (can’t post link) – driver version 5.11a, release 20.4.2007
    Seemed to go well, but it was suggested to me that it might be a good time to update the BIOS. So I installed MSI Live Update 5 and ran a scan. Strange thing is that an automatic scan (which pulls up just the nVidia driver and utilities) reports that none are installed and a manual scan reports that the BIOS, Drivers and Utilities are the latest version and no there is need to update. How can that be? I’ve never updated the BIOS and the only other utility I re-installed is PC Alert 5.
    Yet when I run a SIW (System Information for Windows) scan and it reports the following:
    BIOS Properties
    BIOS Vendor American Megatrends Inc.
    Serial Number 00000000
    BIOS Version Version 07.00T
    Firmware Version 101.114
    BIOS Date 04/02/01
    BIOS Size 256 KB
    BIOS Starting Segment F000h
    DMI Version 2.3
    Characteristics
    supports ISA Yes
    supports MCA No
    supports EISA No
    supports PCI Yes
    supports PC Card (PCMCIA) No
    supports Plug-and-Play Yes
    supports APM Yes
    upgradeable (Flash) BIOS Yes
    allows BIOS shadowing Yes
    supports VL-VESA No
    ESCD support is available Yes
    supports booting from CD-ROM Yes
    supports selectable boot Yes
    BIOS ROM is socketed Yes
    supports booting from PC Card (PCMCIA) No
    supports Enhanced Disk Drive specification Yes
    supports INT 13 for Japanese NEC 9800 1.2M floppy (3.5-inch, 1024-byte sectors, 360rpm) No
    supports INT 13 for Japanese Toshiba 1.2M floppy (3.5-inch, 360rpm) No
    supports INT 13 5.25-inch/360K floppy services Yes
    supports INT 13 5.25-inch/1.2M floppy services Yes
    supports INT 13 3.5-inch/720K floppy services Yes
    supports INT 13 3.5-inch/2.88M floppy services Yes
    supports INT 05 print-screen Yes
    supports INT 09 and 8042 keyboard services Yes
    supports INT 14 serial services No
    supports INT 17 printer servicesYes
    supports INT 10 CGA/Mono video services Yes
    NEC PC-98 No
    supports ACPI Yes
    supports legacy USB Yes
    supports AGP Yes
    supports booting from I2O device No
    supports booting from LS-120 Yes
    supports booting from ATAPI ZIP drive Yes
    supports booting from IEEE 1394 deviceNo
    Smart Battery supported No
    BIOS Boot Specification supported Yes
    Function key-initiated Network Service boot supported No
    Enable Targeted Content Distribution No
    How is it that Live Update 5 doesn’t pick this up?
    So, apologies for the convoluted post (thought it best to explain the events leading to this), but what to do?
    1.   Do I need to update the BIOS, given that it has never been done and I now have the latest VIA 4in1 drivers installed?
    2.   Why is Live Update 5 not reporting the status correctly and is there anything I can do to correct this.
    3.   Otherwise, if a BIOS update, is warranted, should I go ahead and download directly from the Global MSI webpage and then which version? (can’t post link). I note from the version descriptions that it was v1.7 (26/12/2002) that added support for AMD XP 2800. Strange then that the guy who put together my PC, would not have updated the BIOS from v1.0 to 1.7 at that time!!
    4.   Should I also update the nVidia driver, and if so, when? Before or after a BIOS update or is that irrelevant?
    Video Adapter NVIDIA GeForce FX 5200 (Microsoft Corporation)
    Code Name NV34
    Video Processor GeForce FX 5200
    Technology 0.15 0m
    Adapter DAC Type Integrated RAMDAC
    PCI ID 0x10DE / 0x0322 (nVidia Corporation / GeForce FX 5200 [NV34.3])
    PCI sub ID 0x1462 / 0x9360 (Micro-Star International Co., Ltd. / MS-8936 (FX5200-T128))
    Memory128 MBytes
    BIOS String Version 4.34.20.22.00
    BIOS Date 08/01/03
    PnP Device Id PCI\VEN_10DEDEV_0322SUBSYS_93601462REV_A1\41FEB96E400008
    Video Mode Description 1440 x 900 x 4294967296 colors
    Driver Version 6.14.10.5673
    Driver Date 2004-08-03 22:29:56
    DirectX DirectX 9.0c (4.09.0000.0904)
    Driver Name nv4_disp.dll
    Driver Description NVIDIA GeForce FX 5200 (Microsoft Corporation)
    Edit: Actually, looking at the original SIW scan report I see that there are some errors relating to DirectX. Not sure if I need to update DirectX (surely MS Update does that automatically) and/or the nVidia driver.
    5.   One other thing that concerns me is that the SIW scan reports that the BIOS is reporting wrong values for the DDR memory. What’s that about?
    Memory Summary Reported by BIOS
    Warning! Wrong values reported by BIOS
    Maximum Capacity 3072 MBytes
    Maximum Memory Module Size 1024 MBytes
    Memory Slots [unknown]
    Error Correction
    Memory Timings 3-3-3-8 (CL-RCD-RP-RAS)
    Device Locator Slot 1
    Manufacturer Silicon Technology
    Capacity 512 MBytes
    Memory Type DDR (PC3200)
    Speed 200 MHz
    Supported Frequencies 166.7 MHz, 200.0 MHz
    Memory Timings 2-3-3-7-0 at 166.7 MHz, at 2.5 volts (CL-RCD-RP-RAS-RC)
    Memory Timings 2-3-3-8-0 at 200.0 MHz, at 2.5 volts (CL-RCD-RP-RAS-RC)
    Data Width 64 bits
    EPP SPD Support No
    XMP SPD Support No
    Device Locator Slot 2
    Manufacturer Silicon Technology
    Capacity 512 MBytes
    Memory Type DDR (PC3200)
    Speed 200 MHz
    Supported Frequencies 166.7 MHz, 200.0 MHz
    Memory Timings 2-3-3-7-0 at 166.7 MHz, at 2.5 volts (CL-RCD-RP-RAS-RC)
    Memory Timings 2-3-3-8-0 at 200.0 MHz, at 2.5 volts (CL-RCD-RP-RAS-RC)
    Data Width 64 bits
    EPP SPD Support No
    XMP SPD Support No
    Hope someone can advise me on this.
    Cheers.

    Sorry for cross-posting to another forum, but this has got me in a twizzle
    http://www.windowsbbs.com/pc-hardware/89688-need-ram-recommendations-msi-kt4v-l-2.html#post493343
    According to the poster (Post #30), the KT4V-L can support 3gB DDR400. 
    I looked at the MB in my PC and it is in fact stamped MS-6712 KT4AV v10A (assumed 1.0A ). Both CPU-Z and SIW report it as a MS-6712 v1.0 (BIOS 07.00T  04/02/01, Firmware 101.114)
    According to the MSI product webpage, the only difference between the KT4AV and KT4AV_L is that the latter includes an (optional) on-board 10/100 LAN.
    http://www.msi.com/product/mb/KT4AV.html#/?div=Detail
    The ethernet port on my PC is (as described in Device Manager) is a Via Rhine II Fast Ethernet Adapter, whereas in the listed MSI specifications, the optional 10/100 LAN is stated to be a VIA VT6103 LAN controller. So possibly then I was mistaken in assuming that my MB is a KT4AV-L.
    Even so, if the statement about the KT4AV-L supporting 3gB DDR400 is true, surely this also applies to the KT4AV ?
    Looking at the available BIOS updates on the MSI page, I can see no mention of an upgrade in DDR400 capacity:
    http://www.msi.com/product/mb/KT4AV.html#/?div=BIOS
    Edit: Ah, the guy in the post specifically refers to a KT4V-L v1.1 not KT4AV-L and I see that it is different product:
    http://www.msi.com/product/mb/KT4V---KT4V-L--v1-0-.html#/?div=Detail
    What's confusing is that they all designated as MS-6712. So if anyone, like me, does a look up under MS-6712 they could pull up either version, and since the KT4AV/L and KT4V/L have different BIOS update series, I can see how someone could easily flash the wrong BIOS.
    That aside, the memory specifications for the KT4V/L are essentially the same as those in the User Guide that came with my KT4AV:
    Supports up to 3GB PC1600/2100/2700/3200* DDR SDRAMs
    *See Glossary for recommended DDR400 modules - with the largest listed module capacity being 2 x 512MB
    So where does this "up to 3GB DDR400 capacity" notion come from. I'd really want to believe it. And if the guy in the PC shop is to be believed, I'd settle for just 2GB.
    Edit 2: Oh, boy, so there is a separate product listing for the KT4V-L v1.1:
    http://us.msi.com/product/mb/KT4V-L--v1-1-.html#/?div=Detail
    Yet, the memory specifications appear to be the same as those for the other MS-6712 versions and BIOS updates are the same as those for the KT4AV-L (very confusing). In fact the downloadable User Guide is the same  - 'KT4AV MS-6712 (v1.X) ATX Motherboard'.
    Am I missing something here?

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