TS2446 I can't purchase anything cause I forgot my security answers

I can't purchase anything cause I forgot my security answers and need to no if there is a way I can reset my questions and answers

If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

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I can't buy anything because I forgot my Security Answers!!

Dear people,
Please help me out!
Yesterday I bought a 25 euro iTunes card and redeemed it on my account.
Then I wanted to buy some apps and games but it seems like it is not working.
They are asking for my Security Answer that I forgot!
Okay I wanted to reset it so It sent a mail to the wrong alternative email address!
I can't get into that email address because I forgot the password.
Ok so I have put a new alternative email address but there is no option to send a reset thing to that email..
Please help me out, some apps are cheap at the moment and I want to buy them fast.
I have scheduled a call with Apple Support at 10:30 today, but they didn't call me.. while I was waiting like 2 hours.
I lost hope and I am a bit disappointed.. Can somebody please help me out?
Yours faithfully,
Furkan Darici

Alternate emaiI addresses are not used for resetting security questions, only your rescue email address is. If you don't have access to your rescue email account (you won't be able to change the address until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps on this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5620

I can't purchase anything because I forgot my security question

I don't know my security questions.

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

HT1918 Hello, I have a account but I can't buy anything because I forgot my security questions and my rescue email.

Hello, I have a account but I can't buy anything because I forgot my security questions and my rescue email.

If you can't remember your rescue email address (and seeing the reset link via steps 1 to 5 on this page doesn't help you remember it) then you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to view (or change/add) your rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

How can I edit my recovery email cause I forgot my security answers

Here is the thing: when I registered my Apple ID accidentally I confused my email address I wrote down the nick of one account and after the "@" I wrote the wrong email services provider. So I don't even know if that email address exists because is a frankenstein mail. Besides I forgot my security answers.
Some weeks ago I've been blackmailed in order to erase one Ipad I use to have until was stolen from my car in August 2014. I locked that device and right now these people is threatening me with take over all my emails and social networks unless I liberate (by erasing it from my devices) that Ipad.
I want to establish two steps verification for my AppleID but its either impossible without the security answers or the email recovery access.
I am right now in Venezuela and in this country Apple customer services are not available by phone or online assistance.
Anybody can help me please?
Thanks

Nobody on these boards can resolve this issue. Click here and fill out the form; include a note that article HT5699 doesn’t list a method for your country.
(122100)

Can't Purchase anything in App Store, Additional Security Information Needed

I am trying to make a purchase from the App Store in Snow Leopard 10.6.8, but can't make any purchases. When I try to purchase, I get the message, "Additional security information is needed. To use this Apple ID you must first login to the my info web page then provide additional security information." But when I click on Update Security Info, it brings me to a page at https://myinfo.apple.com/ but the page will not load, and it says that Safari can't establish a secure connection to the server. I have also tried it in Firefox and it does not work there either.
I went to the Apple Store online, and updated my account info with the proper credit card and information, but it has not helped. What is going on here.
This is for my bosses account and not my account, and we need to purchase some software for this machine, but are completely unable.
Any help would be appreciated.

I'm having the same issue. We have recently signed up for the Volume Purchase Program. I created the Facilitator account, logged into the VPP site, then got a message that additional information was needed.
When I click the link to "Update Security Info", I get an error page on the browser...
I have tried the same process in Firefox and received a similar message...
I then proceeded to try the same thing on a Windows 7 computer with Internet Explorer, no good...
Next, I thought the problem might be related to my firewall, so, I attempted it on a computer OUTSIDE the firewall, no good.
Then, I tried it from home on my ipad, no good...
Anyone have any ideas?

How can I buy stuff if I forgot my security answers?

I just bought an iTunes card but I can´t remember my security answers son I´m not able to buy stuff. I NEED HELP!!!!!!!!!!!

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

HT201303 How can verify your account if you forgot you security answers

When I try to buy something it says I have to answer my security questions but I forgot so I went to Customer Support and I need call them but I don't want to call them because I don't have a phone, couldn't they just send my Security answers in my mail.

From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

TS2446 I want to buy in iTunes. But it says this is first purchase so I have to write security answers but it doesn't appear any question. So I can't answer. And I can't buy anything how can I solve this problem????

I want to buy in iTunes. But it says this is first purchase so I have to write security answers but it doesn't appear any question. So I can't answer. And I can't buy anything how can I solve this problem????

Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

HT204053 Why I can't purchase anything from UK Appstore? It says my ID connected to Kazakhstani store and I can't use it here in UK, I used to live in KZ. How to change stores? Create new ID? But I still have my old e-mail address, will it valid?

Why I can't purchase anything from UK Appstore? It says my ID connected to Kazakhstani store and I can't use it here in UK, I used to live in KZ. How to change stores? Create a new ID? But I still have my old e-mail address, will it valid as a new ID?

Welcome to the Apple Support Communities
You can only purchase content on the Kazakhstani store because you created your Apple ID on that country. To change the country, see "Change your iTunes Store country" > http://support.apple.com/kb/HT1311?viewlocale=en_US&locale=en_US

After i redeemed my itunes gift card, i can't purchase anything in the app store or itunes store. When i press purchase, the security questions page will pop up and after you answered all questions it will force restart my iphone. Can anyone help me?

After i redeemed my itunes gift card, i can't purchase anything in the app store or itunes store. When i press purchase, the security questions page will pop up and after you answered all questions it will force restart my iphone. Can anyone help me?

Hi godfest,
Welcome to the Support Communities!
The articles below will get you connected with the iTunes Store Support. These folks can review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
Cheers,
- Judy

My iPad app store is a US version not UK so I can't purchase anything, and it's all listed in $

I may have pressed something on my laptop that reset my iPad, then I just put the apps etc back on... But I have just tried a search in the app store and it's a US version! I cannot update my current UK app either, I message comes up saying it'll take me back to the UK store and that I should re-try but it still doesn't work. I have downloaded the latest iTunes and it didn't make a difference...
iPad app store is a US version not UK so I can't purchase anything, and it's all listed in $
Any help would be great!

Assuming that you have a credit card in the UK, with a valid billing address for that credit card that matches the credit card statement ....
Launch the app store app. Go to the Featured Tab. Swipe to the bottom of the screen. Your ID is accessible in the lower left corner. Tap on the ID. Then tap View Apple ID. Enter your password. Go down to Country/Region and change the store to the UK in there.

I can't purchased anything from the App store..... HELP ME

I can't purchased anything from the App store, it keeps telling that there is a problem with the previous purchased and when I tried to re-enter the information , this message keep showing " your payment method was declined please use valid method" even though I've used it before . what can I do ? could anyone please help me?
Thanks

Either that or you can just buy an iTunes card and put it on the account. I've have itunes account for a long time so maybe this plays a part in it but I don't have a CC tied to my account. I have the option to choose "none" and that's what I have it as. I used to have a card on there years ago but I removed it and never had to have another on it. Any purchases I make come from iTunes credits (iTunes card or credits I got from redeeming rewards).

TS1470 can not purchase anything because it says my bank details are wrong why is this ?

can not purchase anything because it says my bank details are wrong when they are not why is this ?

I found a question similar to mine and got it resoved, but thank you anyway

HT1222 I can't remember the answers to my security questions because I made the account like 10 years ago. Because of this I can't purchase anything on my new MacBook Pro. Is there a way that I can get the answers emailed to me or reset them?

I can't remember the answers to my security questions because I made the account like 10 years ago. Because of this I can't purchase anything on my new MacBook Pro. Is there a way that I can get the answers emailed to me or reset them?

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.

TS2446 I can't purchase anything cause I forgot my security answers

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