TS2446 trying to get in to locked out iTunes account
ITunes will not let me access my account for security reasons. how do I unlock this and gain access?
If you still have access to that email account then you can try getting the account's password reset : http://iforgot.apple.com
If you don't have access to the email account then you can try contacting Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
Similar Messages
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I have loaded ios 7 onto my ipad mini now it is locked it s=asked for a pass code ihave never had a pass code on this device so tried my apple pass word Locked out! itunes says not eligible when i try to re load!!
Hi MaraAndKaid,
This article has steps you can take when you're unable to remember your passcode to get things back on track:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Take care!
- Ari -
Tried to copy a movie from my iTunes account to my iPhone and keep getting this message……. iTunes could not copy "L.A." to the iPhone "Michael's iPhone" because of a timeout occurred.
I completely understand what is happening. I know that you are connected to the Internet. I made the suggestion because I have seen it work in similar circumstances. The Apple iTunes servers can be a bit fussy about things and sometimes rebooting the router clears up this miscommunication between iTunes and your network.
Have you tried signing into your account and then try to sync again. Go to Store>View Account. You will have to enter your password. Then try to sync again. Or try signing out completely in Store>Sign out. Quit iTunes, sign in again and then try to sync again.
Sometimes refreshing settings will help clear up weird problems. -
I just got a new iPhone 4 and i tried to download some songs from my itunes account onto my phone and it bricked my phone! So I can't use my phone, it's locked. It shows a plug going into an adaptor frozen on my phone. How can I resolve this problem? I got my phone at Verizon yesterday so I went back to see if they could help me today and they didn't know anything about it at the Verizon store. Theyy said to try IMac store here in town...
Ask the Verizon store to exchange your iPhone for a different iPhone 4.
UPDATE - Sure, try ckuan's solution first. Then use mine if that fails.
Message was edited by: sberman -
i have an itunes library with 1,000+ songs on a pc. my daughter has a macbook air and i loaded my apple ID onto it. how do i get the songs from my itunes account to show up? This works fine on her iPhone, but having trouble on the new macbook air
Hey kbert73
I would do a transfer of purchases from the phone and not sync. If you sync then it will want to start over and sync music that is on the MacBook Pro. If you want to transfer the music, check out the article below that will give you multiple options on how to move. I have also provided on how to sync with multiple computers.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I live in spain. Have just downloaded IOS6 through itunes, now have itunes in Spanish on my ipad instead of english. how do i get it in english, my itunes account is based in the uk & is OK on my main computer.
Have you tried Settings > General > International > Language > English ?
tt2 -
I am trying to change the country on my iTunes account, and I have a msg please contact Itune support, any help?
These are user-to-user forums, you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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How do i get a movie from my itunes account to my television
how do i get a movie from my itunes account to my television
A couple of things come to mind:
Connect your computer to the TV.
Apple TV. -
How can I get the Playlists in my iTunes Account on my Mac onto my iPhone?
How can I get the Playlists in my iTunes Account on my Mac onto my iPhone? I have 5 or 6 different Playlists when I go to iTunes on my ac, but I have none on my iPhone. Why don't they synch?
iPhone User Guide (For iOS 4.2 and 4.3 Software)
What does "turning into my ipod" mean? -
I'm trying to sync my iPhone with my iTunes account, but they are on two different emails, help!
I really don't know what this means.
What do you mean "when I try to change the email on my itunes"?
Where on itunes are you changing an e-mail? and for what reason?
Not sure at all what you are trying to do an it seems that you are confusing e-mail, itunes accoutns and libraries.
Please explain exactly what you are trying to accomplish.
You have music on your computer? You want that music on your iphone? -
TS2446 cant remember security question been locked out help
i cant remember my security questions eg first teacher etc been locked out please help
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
HT5312 locked out of account forgot security questions
Forgot security questions, now I am locked out of my account, just trying to purchase a song. Cannot get to the link to send a rescue email or enter a rescue email address
You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
(81607) -
My wife <Redacted for privacy> has been locked out of her account. First the password (checked as correct) was not accepted. Then we asked for a password reset, which was received and used. The new password that we entered then wouldn't allow her to log in. This we tried 3 times and now the account is supended.
Now what? If we rety after 24 hours (up in about 8 hours) we - presumably - will get into the same loop.
Help pleaseare you getting any error message or notications when you are trying to access your account?
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I really need HELP!!! I have a laptop that runs with windows vista, and I have been having issues trying to get it to download the new version of itunes that would be compatible to the new version of ios 7 that I have already updated on my ipad. I have downloaded this three times, it shows that the download is complete, but when I connect my ipad to my laptop it is still telling me that I have to download the new version again and it will not sync with my ipad until I do. Does anyone else have this issue and can anyone help me figure out how to correct it? I would be most grateful!!
sign out from the creative cloud and then sign back in
Sign in, Sign out | Creative Cloud desktop app -
HT201363 Locked out of account
I got my ipod about 5 years ago and i dont remember what i put for my security questions answers... And randomly for this purchase i tried to make it asked me. I couldnt remember and now i am locked out of my account.... In which i have 15$ in
Apple ID: Resetting Forgotten Security Questions
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