TS2662 My wireless Apple mouse wont scroll up or down. Does side to side just fine, but not up and down. Button is checked in Preferences AOK etc. What next? Thank you

My wireless Apple mouse, paired with my MacBook Pro, wont scroll up or down. Does side to side just fine, but not up and down. Relevant button is checked in Preferences AOK etc. What next? Thank you

Try cleaning the sensor with a damp (but not wet) cotton bud.
How to clean Apple products

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I have an optical mouse that came with my Mac Pro plugged into the USB port on the keyboard. After a year of working normally, the trackball all of a sudden stopped scrolling down. It scrolls up just fine, but not down. Any thoughts?

I have an optical mouse that came with my Mac Pro, the only thing plugged into the USB port on the keyboard. After a year of working normally, the trackball all of a sudden stopped scrolling down. It scrolls up just fine, but not down. Any thoughts?

Well
I tried all of the suggestions, sort of. I did not have alcohol wipes, but I did take alcohol and pour some ona white paper towel and then rolled the mouse touch ball aroound and that finally cleared up the problem. Just inverting it on paper did not do the reick, it needed some help with the alcohol. Of course the probelm is the debris that gets inside and it really needs to come out.
This is a huge problem for RIM devices users too.

HT201317 When I go to log onto iCloud using my Windows 7 and it asks for my login information, I get the error saying my Apple account is valid but not an iCloud account. How do I get an iCloud account? Thank you

When I go to log onto iCloud using my Windows 7 and it asks for my login information, I get the error saying my Apple ID is valid but not an iCloud account. How do I get an iCloud account?
I don't have any apple products personally, this is for work to use Photo Stream so when Superintendents & Project Managers take pictures of their construction site, I am able to have those images immediately.
Thank you

You can not create an iCloud account using a PC, you will need an Apple product. Once the account exists you can logon to it from a PC.

HELP!!!! MY MIGHTY MOUSE WONT SCROLL DOWN!

the problem just started a little while ago. i used to scroll up and down and side to side just fine, but it wont scroll down, just up and side to side. is there a setting somewhere? or it is a bum mouse that i gotta go replace?
please help!!!

FWIW, you can catch some user reviews here.
I had one...once.
Mark

My magic mouse wont scroll after downloading mountain lion

i downloaded the new mountain lion software to my iMac 27" but now my mouse wont scroll, the batterys are 100% and i have tried in the menus to turn it off and on and also tried disconnecting my mouse then repairing but no luck!

Look in System Preferences > Accessibility > Mouse & Trackpad on the left > Mouse Options... button > Check Scrolling.

My mouse wont scroll

the rolly ball on my mouse wont scroll down, it scrolls up & both ways sideways
but not down... i swear, like 5 minutes ago it was fine, then all of a sudden it just stopped scrolling. Its brand new like 2 months ago... what is wrong,
some one help please!!
iMac w/intel core duo Mac OS X (10.4.6)

You need to clean the ball.
Take a damp rag (lightly dampened with plain water), and roll the ball in all directions with the surface of the damp rag.
After several scrolls in each direction, the ball will be cleaned of the oils from your fingers.
It should start working again after that.
Basically, the oils from your fingers build-up on the ball, and it slips past it's sensors instead of rolling against them.
This is pretty common with trackballs and scroll-wheels.
Hope this helps.

Apple Mouse only scrolls in one direction after 10.6.8 update

I just updated to 10.6.8 security update, itunes and safari update (I think?) Can't remember now. The update was 10-4-11.
My Apple mouse now only scrolls in one direction. I thought is was dirty and it is not. There are posted issues with this safarie update with mouse related problems, however I am experiencing them in all programs.
Rebooted several times, re-cleaned mouse scroll ball, did the paper trick by cleaning. No success.
I can scroll down but not up. It forces me to grab the scroll bar and manually drag the scrolling window.
Again ALL programs. Was just fine right before the update. Now a problem after
Ben

swb gives good advice. If that didn't work:
How to really clean your Mighty Mouse (with caution!):
http://support.apple.com/kb/HT3226?viewlocale=en_US
and:
http://web.mac.com/karelgil/iWeb/MacWebSite/MightyMEng.html
http://www.linklink.co.uk/apple-computers/cleaning-inside-and-dismantling-the-ap ple-mighty-mouse/

TS3274 just bought ipad mini. As part of set up apple sent email with link 'Verify Now'. I've clicked it repeatedly but not responding. My email account is working fine. Any ideas?

just bought ipad mini. As part of set up apple sent email with link 'Verify Now'. I've clicked it repeatedly but not responding. My email account is working fine. Any ideas?

Why not just create an Apple ID for her and then you wont have any problems. Login on iMessage and Facetime using her ID and do the rest with your ID. It will work i tried it on my iPad

I downloaded new music onto itunes and it plays just fine but when i sync it to my ipod 4th gen. it wont sync. They greyed out when i click "on this ipod"

I downloaded new music onto itunes and it plays just fine but when i sync it to my ipod 4th gen. it wont sync. They greyed out when i click "on this ipod". Help me?

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync or delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

HT204053 When I try to login to my apple ID on my iphone 4 to use facetime, it will not work and tells me to check my connection? I have even tried creating a new apple ID but the same message appears

When I try to log onto my Apple ID to use facetime, it will not work and tells me to check my connection. I have even tried creating a new apple ID but the same message appears. I do not understand why this is happening, could anyone help me resolve this issue it is very frusterating that I can not enable facetime or imessage.

I could do that, however when I select the icloud button (or whatever the heck it is) I am asked to enter the apple id and password. So if you are suppose to create another one for icloud you'd think it would give you the option at this point which would be logical.

I am having problems with creating my apple id. On the phone it is advising me that the ID is not created and then when i do it online it says that it has been created. Can you advise me on what to do please?

I am having problems with creating my apple id. On the phone it is advising me that the ID is not created and then when i do it online it says that it has been created. Can you advise me on what to do please?

Apple ID FAQ http://support.apple.com/kb/HE37

HT204053 I downloaded icloud, and when i try to sign in with my Apple ID, I keep getting a prompt saying that my ID is valid but not an icloud account. So I'm unable to finish registering, how do I register if I can't sign in?

I downloaded icloud because some of my music files got deleted, and I was hoping to be able to re-download them if I installed icload.Supposedly you can use your Apple ID to sign. Now when I try to sign in with my Apple ID, I keep getting a prompt saying that my ID is valid but not an icloud account. So how do I register if I can't sign in?

You can't create an iCloud account on your PC. You have to first create an iCloud account on an iOS device (iPhone, iPad, iPod Touch) or Mac (running OS X Lion or higher). After creating the account on one of these devices you can use the ID to sign into the account on your PC.

I have been using my apple tv to access netflix for several months. It suddenly stopped working. When I try to go to netflix from the menu, it says "accessing netflix" but never does. I can access you tube just fine, but just can't get to netflix.

I have been using my apple tv to access netflix for several months. It suddenly stopped working. When I try to go to netflix from the menu, it says "accessing netflix" but never does. I can access you tube just fine, but just can't get to netflix. Any ideas. I have unplugged everything and waited but nothing helped.

Update software. If that doesn't work try resetting. Mine started working after the update.

My wireless earbuds work just fine, but some third-party apps play audio only through the iPod speaker even though the buds are properly connected.

My wireless earbuds work just fine, but some third-party apps play audio only through the iPod and iPhone speaker even though the buds are properly connected. Does anyone know why and is there a solution?

Assuming you are using Bluetooth headphones, do the apps have the option to use Bluetooth?
The app should have an option to select the speaker (or wired earphones) or the Bluetooth headphones.
You can also try:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site if only one app.
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

I had an ipod touch 4th gen and used the apple universal dock to play music through my stereo. I just got a 5th generation and a lightning adapter but the adapter does not fit the universal dock. Apple tech support has no solution, does anyone?

I had an ipod touch 4th generation and used the Apple Universal Dock to play music through my stereo. I just got the 5th generation and the lightning adapter but the adapter does not fit into the dock. Apple tech support has no solution, does anyone?

That is the adapter I purchased from Apple which does not fit in the Apple Universal cradle (which apparently is no longer universal). However, I just created my own solution. The cradle holds the dock connector at a slight angle so the adapter, which has a straight bottom edge, will not slide down far enough to make a connection. Since the adapter has a plastic case, I used my Swiss Army knife to whittle it down to fit. It's a no-tech solution, and free!

TS2662 My wireless Apple mouse wont scroll up or down. Does side to side just fine, but not up and down. Button is checked in Preferences AOK etc. What next? Thank you

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