TS2756 I can't get personal hotspot to work on my iPhone 5 I backed up my iPhone 4 them changed over today. It's on but not connecting?
I can't get personal hotspot to work on my iPhone 5 I backed up my iPhone 4 them changed over today. It's on but not connecting?
Hello MYPT,
The following article should be helpful in getting your Pesonal Hotspot working.
iOS: Troubleshooting Personal Hotspot
http://support.apple.com/kb/TS2756
Cheers,
Allen
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Just what do you mean?
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The iPod will connect to a phone that can create a wifi hotspot nor to a device like this
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Couldn't get personal hotspot to work
I tried the personal hotspot tonight for the first time (it is supported on my carrier - AU in Japan) but I couldn't get it to work.
The restaurant I was in had wifi that my iPhone automatically connected to. I think that was one issue. For the personal hotspot to work, doe the iPhone need to be connected to the Internet over LTE or 3G?
My personal computer could not connect to that same restaurant wifi because it was a member's only wifi for AU cell phone users.
If I turned off wifi to force my iPhone to be connected via LTE but then I got a message saying wifi needed to be turned on to use the personal hotspot feature.
So I turned wifi on again, but my iPhone's wifi did not appear in the personal computer's list of networks to connect to.
Anyway... how would one get this to work? I think I wanted my iPhone connected via LTE, wifi on but NOT connecting to that AU wifi. Is that right? I didn't see how to get the iPhone to NOT connect to the wifi if wifi was on.
Thanks,
dougThe problem was that the network settings needed to be reset. After that it worked properly which is like this:
When I entered the restaurant (or at home) the iPhone 5 connected to the known wifi network. That's fine.
When I turn on personal hotspot, the wifi mark disappears and you see the carrier name and connectivity in its place. In my case it said "KDDI LTE".
At this time the wifi network name appears just fine in the personal computer's list of hotspots and you can select it, enter the password and connect.
When you turn off the hotspot, if you were connected to wifi then the wifi mark re-appears.
Anyway, I just tried it from home. I did a speedtest on my iMac tethered by wifi to my iPhone 5's personal hotspot. Not too bad - download 7.23 Mbps and upload 6.70 Mbps.
doug -
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I get this message (see image) when i try to connect to my personal hotspot.
Anyone knows what could be the problem?
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If you are having an issue with one computer being unable to connect to your iPhone's Personal Hotspot, I would suggest that you troubleshoot using the steps in this article -
iOS: Troubleshooting Personal Hotspot
Thanks for using Apple Support Communities.
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thanks!If you have to ask what Dish Anywhere is, I doubt you would be able to help. We subscribe to Dish Network at home and they have a box to install on the cable box itself that allows you to get Dish Network on any device...cell phone...notebook/tablet...etc. It works on all devices except notebook which has Firefox as default browser. Now, mind you, on the same notebook, Dish Anywhere does work with Internet Explorer, but I HATE Internet Explorer....so...hence the question about why doesn't it work with Firefox? It's obviously a Firefox issue.
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When typing in a text field, does is drop-down list appear when typing?
If not, please '''try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
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[[Image:FirefoxSafeMode|width=520]]
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[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
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4 Verify that Apple Mobile Device Support is installed
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