TS4424 I still can't get my mail to work.I have reinstalled Security update and combo 3 times. About ready to call Apple but mI don't think I should pay for it!!!!

I can't my Apple mail to work. It started when I did an up date. When I went to use mail (the little stamp at bottom) it said, "you can't use this version of mail with this version of OS X. I looked on support and was told to solve the problem by downloading combo package and security update. Did it 3 times. I did everything. Still doesn't work. I even took everything mail out of applications and the library and did those two updates and still can't get it. Could I reinstall OS X Snow Leopard and would that affect any of my documents like i photo or i tunes? I don't want to loose anything! I have spent way too long on this problem. I feel like I own PC with windows again. Please help!!!!!! Frustated

No need to reinstall Snow. Try trashing all the Mail.apps you have. (But don't empty the trash yet!) Do a search for those. Reinstall Mail from the DVD in Optional Installs. This will put Mail 4.2 in Applications, then run the Combo Update, which will update Mail to 4.5, and then the Security Update again, in that order.

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Solved!
Go to Solution.

Hi yorkshirelass,
Thanks for posting. This doesn't sound right at all. Can you post a screen shot of what you're seeing? Once you've done that drop me an email with your details and I'll look into it for you. You'll get the 'contact us' link in my profile.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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<Email Edited by Host>

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michael261905
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I am locking this thread.

TS4424 I still can't get my mail to work.I have reinstalled Security update and combo 3 times. About ready to call Apple but mI don't think I should pay for it!!!!

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