TS3297 I can't purchase in a game which's named "Tower Of Saviors"

I used to purchase in this game, but recently I can't, everytime when I buy something, there's a message which shows
"Your Purchase Could Not Be Completed
For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/."
But I can buy Apps in App Store by using the same card

You should do exactly what it told you to do and contact itunes support

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TS3297 Why I can't purchase point in games (clash of clans)

Why I can't purchase point in games (clash of clans)
That show unable to purchase
(This item is for an app that was purchased by different apple id.
To buy this item with this apple id you must first purchase the app)
But this app is free ,this game is free

What account was it downloaded with ? Whether or not an app is free you can only make in-app purchases using the same account that downloaded it. As it is free you could delete it (which will remove your game settings/progress) and re-download it with your own account

I can't purchase through the game ap clash of clans and its referring me to apple support....

I can't purchase through the game ap clash of clans and its referring me to apple support....

Do what it told you to do.
Contact itunes support

HT203167 how can i purchase agems from game clash of clans

how can i purchase agems from game clsh of clans ok

how can i purchase agems from game clash of clans'

How can to purchase agems from game clash of clans

how can to purchase agems from game clash of clans

If you're having issues you should contact the app developer. There seems to be something difficult about in app purchases for this game since we see threads here nearly daily.
If the app developer can't help you you can contact iTunes support (there's a link on the 'contact us' page link you see in the lower right corner of this page).

I can't purchase gems in game Clash of clans

Please fix my problem
--------DO NOT DELETE!--------
UTC Time: 2013-10-16 09:57:35
Game: Clash of Clans
Version: 5.2.2
PlayerID: 2-1987755(911)
Category: Purchasing Issue
Language: EN
Device Type: iPhone5,1
OS Version: 7.0.2
Sent from my iPhone

What is the problem e.g does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

HT5622 I can not purchase gems from clash of clans game ! pls help!

Dear Apple Support,
I play game center Clash of clans , but i can not purchase gems from game.
But i ready check my account have enough to buy.
Pls help and advice.
Thanks,
Chantara
[email protected]

We are all iphone users just like you.
Contact itunes support

TS1702 Hi, I can not purchase gems in app Clash of clan, Help me please

Hi
My name is Tung, I from Vietnam. I used visa card of Agribank and it is my card, my idevice is new iPad
I buy app of appstore on my ipad no problem but can't purchases in-app ( can not purchase gems in game Clash of clan" because I see pop-up "Your purchase could not be completed. For assistance, contact Itunes Support"
I hoped that your reply will arrive soon and my problem can be fixed by you or you can guide me how to fix it.
Thanks and sorry for my English so bad

o0aime0o wrote:
... but can't purchases in-app ( can not purchase gems in game Clash of clan" because I see pop-up "Your purchase could not be completed. For assistance, contact Itunes Support"
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

TS1702 I can't purchase extra credits for my apps. It keeps saying contact itunes support to complete this transaction. why is that?

I have credits in my itunes store account but i still can't purchase any in-game credits for any of my apps

Try contacting iTunes support and ask them why you are getting the message and how to resolve it (we are just fellow users on here, we won't know the specific reason): http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Downloaded free game for my iPad 2; made several in-app purchases. The game no longer works, it's happen to all users (customers). Deleting and re-downloading refreshes the game to level 1. How can I get a refund?

Downloaded free game for my iPad 2; made several in-app purchases. The game no longer works, it's happen to all users (customers). Deleting and re-downloading refreshes the game to level 1. How can I get a refund?

You can contact iTunes and ASK for a refund. Then make make an exception to their all sale are final policy.
Refunds from the App Store or iTunes - Apple Club
In the future set the restrictions so that in-app purchases are prohibited and that a password is always required.
iOS: Understanding Restrictions

I have made many purchase on app but when i want to made an in-app purchase of a game, it appears "your purchase could not be completed". i have disabled the restriction already but it still doesn't work. anyone can give a hint or a hand here? cheers~~~

i have made many purchase on app but when i want to made an in-app purchase of a game, it appears "your purchase could not be completed". i have disabled the restriction already but it still doesn't work. anyone can give a hint or a hand here? cheers~~~

http://www.apple.com/support/itunes/contact/

Hi, my iPad dies in the middle of a purchase for a game add on, when I charged the iPad and reloaded the game a box is on the screen that says " cannot complete your purchase" I can't slope this box, and cat play the game while it is there, I have tried r

Hi, my iPad dies in the middle of a purchase for a game add on, when I charged the iPad and reloaded the game a box is on the screen that says " cannot complete your purchase" I can't slope this box, and cat play the game while it is there, I have tried removing the game several times and reinstalling but the box still appears, I even tried installing the game on a different apple I'd, and still the box is there, do you k ow how to fix this?

Hi Bev076,
I would try these ideas first:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If that doesn't resolve the situation, I would suggest reporting it:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Take care,
- Ari

Can I re-download iPod Games that I've purchased?

I bought all the games that were available when they first came out, transferred them to my iPod (5th Generation) using iTunes for Windows, and everything was peachy.
Until I deleted my old Windows XP partition and decided to go with Windows Vista full-time. One day I get a message saying that my Games are no longer authorized to work on this computer, and they all disappear. They were erased from my iPod the next time I synced, too. Huh? I paid for those games (and a pretty penny, too)! Why are they suddenly gone!?
More importantly, how can I get them BACK? They aren't in my "iPod Games" list, nor are they in the "Purchased" playlist, but they do show up in my Purchase History when I look at my iTunes account info. Please help!!

Hi, Christopher.
Why are they suddenly gone!?
Sorry but I can't reconstruct just what happened to your iPod games. It strikes me odd that they would disappear like that.
Have you searched your computer to see if there's any sign of the .ipg files?
... how can I get them BACK?
If you don't find the game files on your computer, Apple's policy is clear: iTS purchases - songs, videos, games or what have you - can be downloaded only once. It is your responsibility to make back-ups . (For most people, this will involve either CD's/DVD's or an external drive .)
That being said, at their discretion they have made one-time exceptions to this policy. You can ask for an exception by submitting the form on this page:
http://www.apple.com/support/itunes/store/browser/
Good Luck! But whatever the response from Apple, remember:
Your iTS purchases are valuable - please back them up!

TS1702 ea game codes opo-up when redeeming "Before you can make purchases, you must tap Continue to sign in, then verify your payment info"

Hi there,
Not an urgent question, however I would like some help.
EA Games ran a great promotion over the holidays that offered free iphone/ipod and ipad games. I won a few but have not been able to access the games due a weird bug. Everytime I attempt to redeem the code on my iphone in the app store or via Itunes app a pop-up appears "before you can make purchases, you must tap Continue to sign in, then verify your payment info." I'd happily click the continue button if there was one. But there isn't. I click on for the pop-up to move on and I'm back at the screen that asks me to redeem. Which I do and the pop-up returns. I'm fully logged in my payment method works for other app purchases or updates but not these EA codes. Very odd.

There are user-to-user public forums, you're not talking to iTunes Support - I've asked the hosts to remove your account id and password from your post, but you should change your password IMMEDIATELY.
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I updated my I D and now I can't download or purchase an updated game app

I can't update an app for my games since changing my I D and downloading the IOS 6 update. The info box pops up and says that I purchased the original game under an old ID ! Has anyone had this problem and what can I do to get back to my games? Also the rest of my Game apps are frozen!

When I downloaded the new iOS 6 while on holiday in Alberta. Why there you say. My Husband is hunting. Anyway as soon as I updated I immediately had problems. The ID that came was one used when I first bought the iPad before it was changed to my personal ID. Which I have been using for month with no problem. Then with the upgrade it was like it did not exist, So I re-entered my original ID and password. I then tried to purchase a game that I had previously downloaded I like it so wanted to purchase it. Entered my password and was informed that this app was on another iPad and I had to download it again. What bothers me I have downloaded a few games will I have this problem with all of them. And when it comes to updates on games I already have will I not be able to do those updates. Not only that but games I already play have been in frozen mode. I am so upset I was planning on using my iPad while my husband was hunting. There have been a few times I have wanted to throw this thing in the campfire. So any help would be gratefully received.

TS3297 I can't purchase in a game which's named "Tower Of Saviors"

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