TS3297 I cant buy anything in my apps!

Help! I dont know what to do

The behavior that you are witnessing is normal. Apps are tied to the Apple ID used to download them. If you no longer have the password for the old ID, you will need to delete those apps and redownload with the new ID. There is no way to merge accounts together via Apple.

Similar Messages

  • I cant buy anything from the app store.

    I CANT BUY ANYTHING FROM THE APP  STORE.
    I HAVE TRYED MULTIBLE TIME AND I JUST GET THIS MESSAGE SAYING THAT MY CREDIT CARD INFO NEED TO BE UPDATED.
    IV UPDATED MY INFO 5 TIME NOW AND IT HASENT CHANGE A THING. THE SAME MESSAGE COME UP EVERY TIME. IV CALLED TECK SUPPORT
    AND THEY HAVE GIVEN ME THE RUN AROUND. I WAS TOLD THE APPLE  HAS NO ONE THAT  I CAN TALK TO ON THE PHONE THAT CAN FIX MY PROBLEM AND THAT I SHOULD POST IT HERE AND MABEY SOME ONE MAY BEABLE TO HELP. HE ALSO TOLD ME THAT WONT GET HELP FOR A LONG LONG TIME BECAUSE PEOPLE ARE BISSY. IV BEEN TOLD THE APPLE IS THE BEST FOR YEAR AND YEAR. AFTER SEEING THE WAY THIS HAS BEEN HANDLED OR NOT BEEN HANDLED SO FAR. IT HAS LED ME TO BELEAVE THAT EVERY THING IV HEARD IS JUST MARKETING HIP. I WOULD HOPE THAT SOMEONE WOULD CARE ENOUGH TO WANT TO CHANGE MY MIND. BUT IF PAST EXPERIANCE MEEN ANYTHING THAN NO ONE CARES
                                                                                                                                       APPLE ID [email protected]
                                                                                                                                                             MICHAEL WILSON

    Welcome.
    Two words of advice, it is much easier to read lower case than capitals. Secondly, never quote your email address publicly like this to prevent it from being harvested. The same applies to your telephone.
    As a first step, do a Reset - hold the Home and Sleep/Wake buttons down together for 15 seconds.
    Next, u go into your account again and try changing the method of payment to None. If you get past this then download any free app. If successful, go back into your account and enter your credit card details again and see what happens.

  • Cant buy anything off the app store and lost all my apps after update

    Hello, im having a problem with my iphone 4, i couldnt buy anything off the App store so i decided it would fix my problem. i was wrong there it only caused more problems after the update. i lost all my apps and i still have the same problem with my app store.
    I can open the app store but whenever i try to touch the (Free) button nothing happens, also when ever i go to the category section it shows me a bunch of random apps and i cant go back to pick a different category. please help!

    I bet you still have your apps on your computer. Sync the apps onto your phone from there. If they arent on your computer, download them on.

  • HT5312 I forgot my security question answers, and i cant buy anything in the app store

    Please help

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service:
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • Cant buy anything.???

    hey, i used a itunes gift card to set up my account and i cant buy anything from the apps store...is there something im missing or do i need a credit card. because it always tells me to edit my billing info..

    Something unique to Canada.
    "Tunes Gift Cards Terms and Conditions (Canada)
    This card is redeemable only on the iTunes Store for the Canada. To redeem this card you must have an iTunes Store account, subject to prior acceptance of license and usage terms. To open an account you must be above the age of 13 and in Canada. The iTunes Store requires iTunes 6.0 or later (7.0 or later for video), compatible software and hardware, and Internet access (fees may apply). Not redeemable for cash (except if required by law). iTunes Gift Cards may not be used on the Canadian store to purchase applications and games."

  • Is the app store and itunes having problems? I cant open them in my ipad and I cant buy anything on my iphone

    is the app store and itunes having problems? I cant open them in my ipad and I cant buy anything on my iphone

    Have you restarted your phone?
    If so, try a reset. Press and hold the home & sleep/wake buttons until the screen goes blank, ignoring the power off slider if it comes up.
    Check for the app again after the phone starts back up.
    ~Lyssa

  • TS3297 I dint rember my apple id questions and i cant buy anything what should i do

    I dont rember my apple id questions and i cant buy anything on my new i phone4. So what do i do. Also the phone says that i do not need any updates

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • TS1717 What does mzcommerce.credit balance mean? I can`t buy anything on the app store because I get this message?   Read more: What does mzcommerce.credit balance error mean on itouch? - Getting this message while trying to download apps all of the sudde

    What does mzcommerce.credit balance mean? I can`t buy anything on the app store because I get this message?
    Read more: What does mzcommerce.credit balance error mean on itouch? - Getting this message while trying to download apps all of the sudden :

    i just received the same error.. checked everything in my account and cant find anything wrong.. i have also been getting some weird imap.gmail server not found i looked through all the boards and nothing is working.. i just recently upgraded to ios 5 and thats when the issues started

  • My apple ID wont accept any cards as payment, so cant buy or update any apps, any help?

    My apple ID wont accept any cards as payment, so cant buy or update any apps, any help?

    ive registered with a visa debit but it has stopped accepting it but then i tried to re-enter it, and then i tried a mastercard but that was no better

  • I forget the answers to my security questions so i cant buy anything can someone help?

    I cant buy anything because i forget my answers to the security questions can someone help me fix this?

    1)  Apple ID: All about Apple ID security questions
    If necessary
    2)  See Here.  Apple ID: Contacting Apple for help with Apple ID account security
    Ask to speak with the Account Security Team...
    3)  Or Email Here  >  Apple  Support  iTunes Store  Contact

  • TS1424 hi all how do you reset your security questions. i can not remember the answers. how do you reset them? i cant buy anything because it keeps coming up

    hi all how do you reset your security questions. i can not remember the answers. how do you reset them? i cant buy anything because it keeps coming up

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • I can't buy anything on the App Store but can get music and others

    I can't buy anything on the App Store but can get music and others

    Why not?  We are not mind readers.  What happens when trying to purchase content via iTunes?

  • I forgot my my secure email  what should i do ? i cant buy anything !!!???

    i forgot my my secure email  what should i do ? i cant buy anything !!!??

    Hello joehaddad11,
    Thank you for contacting Apple Support Communities. You can take a look at this article for steps to manage your Apple ID and resetting your secure email.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    If you are unsuccessful, note the "Additional Information" at the bottom of the article.
    Regards,
    Jeff D.

  • HT5312 I dont freakin understand.  I cant buy anything because I forgot the answers to my securlty questions,and I cant set up a rescue email account because I exhausted my attempts.  So how do I set up a rescue email?  How rediculous

    I dont freakin understand.  I cant buy anything because I forgot the answers to my securlty questions,and I cant set up a rescue email account because I exhausted my attempts.  So how do I set up a rescue email?  How rediculous

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • I cant buy anything because i cant remember the privacy cuestions

    I cant buy anything because i dont remember the privacy answers for the cuestions

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106654)

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