I cant buy anything because i cant remember the privacy cuestions

I cant buy anything because i dont remember the privacy answers for the cuestions

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106654)

Similar Messages

  • TS1424 hi all how do you reset your security questions. i can not remember the answers. how do you reset them? i cant buy anything because it keeps coming up

    hi all how do you reset your security questions. i can not remember the answers. how do you reset them? i cant buy anything because it keeps coming up

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT5312 I dont freakin understand.  I cant buy anything because I forgot the answers to my securlty questions,and I cant set up a rescue email account because I exhausted my attempts.  So how do I set up a rescue email?  How rediculous

    I dont freakin understand.  I cant buy anything because I forgot the answers to my securlty questions,and I cant set up a rescue email account because I exhausted my attempts.  So how do I set up a rescue email?  How rediculous

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • HT201363 What do I do if I have redeemed an iTunes card in an account, but cannot buy anything because I cannot remember my security question answers?

    What do I do if I have redeemed an iTunes card in an account, but cannot buy anything because I cannot remember my security question answers?

    tankyoo

  • I cant buy anything because

    it asks me to sign in (which I can do) and the answer the 2 secret questions.. well I cant remember the answers to them.. I am getting either one or both wrong.. I dont know which one.. I cant contact support because the stupid links just seem to go around in circles and it asks for a serial number.. And I am getting frustrated.. Please help

    Hello ohyeahright,
    Thank you for using Apple Support Communities!
    You may want to reach out to our Account Security team for your region to see if we can assist you directly.
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    All the very best,
    Sterling

  • I forget the answers to my security questions so i cant buy anything can someone help?

    I cant buy anything because i forget my answers to the security questions can someone help me fix this?

    1)  Apple ID: All about Apple ID security questions
    If necessary
    2)  See Here.  Apple ID: Contacting Apple for help with Apple ID account security
    Ask to speak with the Account Security Team...
    3)  Or Email Here  >  Apple  Support  iTunes Store  Contact

  • I cant buy anything from the app store.

    I CANT BUY ANYTHING FROM THE APP  STORE.
    I HAVE TRYED MULTIBLE TIME AND I JUST GET THIS MESSAGE SAYING THAT MY CREDIT CARD INFO NEED TO BE UPDATED.
    IV UPDATED MY INFO 5 TIME NOW AND IT HASENT CHANGE A THING. THE SAME MESSAGE COME UP EVERY TIME. IV CALLED TECK SUPPORT
    AND THEY HAVE GIVEN ME THE RUN AROUND. I WAS TOLD THE APPLE  HAS NO ONE THAT  I CAN TALK TO ON THE PHONE THAT CAN FIX MY PROBLEM AND THAT I SHOULD POST IT HERE AND MABEY SOME ONE MAY BEABLE TO HELP. HE ALSO TOLD ME THAT WONT GET HELP FOR A LONG LONG TIME BECAUSE PEOPLE ARE BISSY. IV BEEN TOLD THE APPLE IS THE BEST FOR YEAR AND YEAR. AFTER SEEING THE WAY THIS HAS BEEN HANDLED OR NOT BEEN HANDLED SO FAR. IT HAS LED ME TO BELEAVE THAT EVERY THING IV HEARD IS JUST MARKETING HIP. I WOULD HOPE THAT SOMEONE WOULD CARE ENOUGH TO WANT TO CHANGE MY MIND. BUT IF PAST EXPERIANCE MEEN ANYTHING THAN NO ONE CARES
                                                                                                                                       APPLE ID [email protected]
                                                                                                                                                             MICHAEL WILSON

    Welcome.
    Two words of advice, it is much easier to read lower case than capitals. Secondly, never quote your email address publicly like this to prevent it from being harvested. The same applies to your telephone.
    As a first step, do a Reset - hold the Home and Sleep/Wake buttons down together for 15 seconds.
    Next, u go into your account again and try changing the method of payment to None. If you get past this then download any free app. If successful, go back into your account and enter your credit card details again and see what happens.

  • Cant buy anything.???

    hey, i used a itunes gift card to set up my account and i cant buy anything from the apps store...is there something im missing or do i need a credit card. because it always tells me to edit my billing info..

    Something unique to Canada.
    "Tunes Gift Cards Terms and Conditions (Canada)
    This card is redeemable only on the iTunes Store for the Canada. To redeem this card you must have an iTunes Store account, subject to prior acceptance of license and usage terms. To open an account you must be above the age of 13 and in Canada. The iTunes Store requires iTunes 6.0 or later (7.0 or later for video), compatible software and hardware, and Internet access (fees may apply). Not redeemable for cash (except if required by law). iTunes Gift Cards may not be used on the Canadian store to purchase applications and games."

  • I cant get into my accompt because i dont remember the answer at the securite question

    i cant get into my accompt because i dont remember the answer to the securite question what do i do

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97545)

  • Hi, someone can help me with mi Apple ID? I can't buy anything because I can't remember my answers! :(

    Hi, someone here would like help me with my Apple ID, I can't buy anything because I can't remember my answers. I really need help :( thanks a lot!

    You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (89708)

  • I forgot my my secure email  what should i do ? i cant buy anything !!!???

    i forgot my my secure email  what should i do ? i cant buy anything !!!??

    Hello joehaddad11,
    Thank you for contacting Apple Support Communities. You can take a look at this article for steps to manage your Apple ID and resetting your secure email.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    If you are unsuccessful, note the "Additional Information" at the bottom of the article.
    Regards,
    Jeff D.

  • I cant tranfer music from an old account because i dont remember the password and i dont work there anymore so i cant recieve the email to get the password.

    i cant tranfer music from an old account because i dont remember the password and i dont work there anymore so i cant recieve the email to get the password.

    Hi, Carmen. 
    Thank you for visiting Apple Support Communities. 
    If you need to reset you security questions, do not know the answers and no longer have access to that email account, see the last sentence under Note in step 5.
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need tocontact iTunes Store support in order to do so.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    Cheers,
    Jason H.

  • I got a new laptop and I cant buy songs because its asking me security questions i didnt set, what do i do, I got a new laptop and I cant buy songs because its asking me security questions i didnt set, what do i do

    I got a new laptop and I cant buy songs because its asking me security questions i didnt set, what do i do, I got a new laptop and I cant buy songs because its asking me security questions i didnt set, what do i do

    If you've never set them then are you able to log into your account via the 'manage your Apple ID' button/link on http://appleid.apple.com, click on 'Password and Security' on the left-hand side of the page that you are taken to, and can you then set them on the right-hand side of that screen ?
    If not then is there a reset link beneath the two questions that show on that screen ? The link will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • I have a mac computer its not the new version but its definetly no the old , so anwa it sa that I cant download anything because it doesn't support its arcutecture , what does it mean by that? please answer. Thank you, bye

    I have a mac computer its not the new version but its definetly no the old , so anwa it sa that I cant download anything because it doesn't support its arcutecture , what does it mean by that? please answer. Thank you, bye

    Which version of operating system are you running? Please go to Apple in menu bar, click on 'about this Mac" and click on the numbers under the big Mac OS X until you see "version 10.x.x" - copy what it says and post it here please.

  • Is the app store and itunes having problems? I cant open them in my ipad and I cant buy anything on my iphone

    is the app store and itunes having problems? I cant open them in my ipad and I cant buy anything on my iphone

    Have you restarted your phone?
    If so, try a reset. Press and hold the home & sleep/wake buttons until the screen goes blank, ignoring the power off slider if it comes up.
    Check for the app again after the phone starts back up.
    ~Lyssa

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