TS3297 i forgot my security answers so i can not buy music from here until you please tell me or i guess i am able to reset them
i forgot my security questions how can i reset them.
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(78550)
Similar Messages
-
HT204053 I forgot my security answers and I can not use my Apple ID
I forgot my security answers and I can not use my Apple ID
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(77132) -
HT201303 i forgot the security answer! how can i get it back ?
i forgot the security answer! how can i get it back ?
If you already have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006 -
Good evening ...
I have an account in appel and I have purchased a card
But I can not buy applications because the applications you want to push it under the answers to security questions and I forgot the answers to these questions
How can I change my answers to security questions??Hello, yazanalmasri0.
If you need to reset your security questions and have a rescue email attached to your Apple ID, this article will help you with this issue.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
If you are still unable to reset your security questions or do not have a rescue email associated with your account, you will need to reach out to our account security team.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H. -
I forgot my security answers. I do not have a recue email I'd. I am in the Democratic republic of Congo. How can I fix my problem?
Follow the directions on the sites below or call Apple.
http://support.apple.com/kb/HT5665
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
http://support.apple.com/kb/he57 -
Hi , please I forget my security answer and they can not send it to my email ! can you help me please ?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102469) -
i just got my itunes card and was about to buy some music when it asked me for my security questions which i dont know and it ended up locking me out , i just unlocked it but i still cant answer the questions.ive had people tell me that i should go to my apple id account and it would give me a link to reset them there but it doesnt show up on mine what can i do?
The reset link will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you aren't getting the link (you won't be able to add a rescue email address until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use -
How do I reset my secret answers I have forgotten them or someone has changed it I'm really confused. Can you please help me how do i reset it??
Go to:
https://appleid.apple.com/
Click "Manage My Account", sign in, and go to the Password and Security section. If you've forgotten your answers, there should be a link just under the security questions fields where you can have a reset email sent to your Rescue email address. If the link for the email doesn't appear, as can happen if you didn't set a rescue email address or (apparently) have a .Mac email address, go here:
http://www.apple.com/emea/support/itunes/contact.html
to report the issue to the iTunes Store.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
I forgot my anwser it my security question so I can't buy music
I forgot my answer to my security question I can't get music.
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
I forgot my security question and I can't buy any music. What should I do?
Help me
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
I can not buy music on my new MacBook Pro because I have forgotten my security questions.
I have tried going through appleid.apple.com and when I click on security it asks for the same questions, but it doesn't say "If you've forgotten the answers to these questions click here." I need help, I have 30 dollars on my account and I can not use it!
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
TS3297 I forgot my security answers for purchase authorization.
I am trying to make a purchase from a new computer, but i forgot the answers to my security questions for authorization for purchases.
1. See my User Tip for some help: Some Solutions for Resetting
Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for
support and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
HT201303 I forgot the security answer. How can I reset it ?
When I try to abut a app, it asks my security question. I forgot my answer
Reset Security Questions
Note: The option to send an email to reset your security questions and
answers will not be available if a rescue email address is not provided.
You will need to contact iTunes Store support in order to do so.
Frequently asked questions about Apple ID
A. Manage My Apple ID
You will have to try and fail 6 or 9 times before you will be
able to proceed.
B. Or you can email iTunes Support at iTunes Store Support.
C. If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose Apple ID Account Security and click Continue;
6. Click on the Email icon;
7. Fill out the email form including your request to change your
security questions and answers;
8. Click Send/Continue.
Note: In some countries other than the US and Canada you may find a different set of options than those mentioned above. Choose the option that appears most appropriate and just follow the instructions.
You should get a response within 24 hours by email.
D. In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
E. Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin
from the credit card I am using.
Good Luck friends! -
HT1391 I forgot my security questions, now i can't buy any songs
Last year i bought a song and it's okay, but now i can't download it, it says answer all security questions, but i forgot my answers, and it won't let me change my security questions, there's no link to reset whenever i try to change it..
You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(93126) -
HT201303 I forgot my security questions and I can't buy nothing in the app store
I need help I forgot the answers and I need to download an app. I emailed the app support but they haven't answered. Thanks for helping :)
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.
Maybe you are looking for
-
I can't delete the photos in iPad 4G
I can't delete photos in my iPad 4G, I tick the photos I wanted to delete but the red delete word didn't light up. Can anyone help me?
-
ESB support for legacy RPC web services?
I'm attempting to interface to some legacy web services that were written RPC style, rather than doc/wrapped or doc/literal. Unfortunately, it seems that Fusion doesn't like this old style of WSDL though, and I get a message that complains "The selec
-
I imported images from the camera CF card and the year was changed to 1903 on all the images. The system date and the camera dates were confirmed as correct. What's happened? I reformatted the CF card and will try importing new images today. Recent c
-
Dear All, today i am trying to generate a chm in Robohelp 11, by combining two topics under a single book but again and again i am facing same issue that is "Cannot open the file: mk:@MSITStore: C:\\Users\..\Desktop\filename.chm" Amy_WongWoojinDebbi
-
Hi gurus, We're using ecatt between Solman and our Development instance ECC Server. Everything works fine, using RFC TRUSTED. The next step is: - Connect our QAS instance ECC Server (SOX environment) with our Solman instance. But our BASIS team asked