TS3367 Constant FaceTime call

Hello! My mum's FaceTime is stuck with her apparently on the phone to my iPhone, which is not the case at my end. I've checked the settings and have turned the iPad off and on again but to no avail. Can anyone help?

http://support.apple.com/kb/ts5183

Similar Messages

  • TS3367 missed FaceTime calls not appearing

    system does not display missed calls on FaceTime

    Make sure your Facetime is activated in Settings, and take a look at this support document for troubleshooting Facetime. http://support.apple.com/kb/TS3367 What exactly is happening when you try to make your Facetime call?

  • TS3367 decline facetime call button greyed out

    My daughter said she got a facetime call from someone she didn't know on her iPod touch. She had to ignore the call as the decline button was greayed out. Is this a bug? Also is there some way to manage privacy on facetime, e.g. only contacts can facetime her?

    Agree with Anthony.<o:p></o:p>
    You can check that by initialing a audio meeting.Then check if the call button grays out.<o:p></o:p>
    Lisa Zheng
    TechNet Community Support

  • TS3367 how can i print off my facetime call history

    how can i print off my facetime call history

    0. Navigate to the screen you want to capture
    1. Press and hold down Home (round button center bottom)
    2. Press and release Sleep (top right button of phone)
    2a. You will hear a camera-like shutter sound
    2b. Release Home button
    3. Screenshot is in photo album
    Copy photos from your iphone to your computer, and simply print them from there.
    Hope I helped.
    Donnie.

  • TS3367 My iPad doesn't ring, when I get a FaceTime call. How do I turn on the ringer,...???

    My iPad doesn't ring, when I get a FaceTime call. How do I turn on the ringer,...???

    This is very easy to resolve in 3 easy steps. goto
    1. settings
    2. general
    3. where it says 'Use Side switch to'  you will see two choices
    a) Lock rotation
    b) Mute
    Mute will be ticked if you are not getting a ringtone when someone calls you on Facetime
    Simply Click on 'Lock Rotation'
    Lock Rotation will now be ticked
    Mute will be unticked.
    Facetime calls will now ring your iPad2

  • TS3367 if I receive a facetime call on my iphone, can I forward the call to my Mac?

    if I receive a facetime call on my iphone, can I forward the call to my Mac? Basically, I want to talk over facetime on my computer, but the calls always go to my iphone.
    How do I recive calls on my computer rather than my phone?

    NO you can't forward the call.
    You will have to answer on your Mac.  Whomever is calling you will need to use your apple id, to use the computer for facetime.
    using facetime http://support.apple.com/kb/ht4319

  • TS3367 I can make FaceTime calls on my iPhone 4 but I can't receive them. When people FaceTime me nothing happens?

    I Can make FaceTime calls on my iPhone 4 but I cannot receive them. When people FaceTime me nothing happens on my phone at all?

    no what I meant was I have read through what information it gave me when I asked the question and other than checking my wifi or checking my iMessage is on or checking my number and email address was correct I didn't think that the information applied to my specific problem so that is why I asked the question? I asummed it would be something simple and silly that I am doing wrong. I have not spoken to any technicians, I am new to this site and you can probably tell I'm not that knowledgable with technology so I apologise if I have put you out, I don't feel your rudeness or your sarcasim towards me was necessary.  Don't worry I will go into an apple shop and ask instead.

  • Facetime call using the same APpLe Id on iPad and Mac

    The FaceTime call using the same apple ID with the new iPad and iMac cannot put through to myself. In this case I do not want to get a new apple ID for FaceTime what can I do? I want to use the current apple Id.

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
    http://tinyurl.com/32drz3d
    I saw one post where a user said dust got inside the small microphone hole. Using a vacuum cleaner removed the dust and restored the audio.
     Cheers, Tom

  • HT204380 How do I receive facetime calls from someone not in my contacts?

    How do I receive facetime calls from someone not in my contacts?

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • Why cant i get a facetime call to connect?

    I cant get my mac book or iphone to connect a facetime call why please help?

    Hey dpowers23,
    Thanks for the question. I understand that you are experiencing issues with FaceTime on multiple devices. Because the issue can be reproduced on multiple devices, you may need to troubleshoot network-related issues:
    iOS: Troubleshooting FaceTime
    http://support.apple.com/kb/TS3367
    FaceTime for Mac: Troubleshooting FaceTime
    http://support.apple.com/kb/TS4185
    Thanks,
    Matt M.

  • HT204380 Trouble making FaceTime calls,but can receive them...any one help me out with this?

    Hi can anyone help me with a problem...I can't make FaceTime calls but have no problem receiving them? Any ideas?

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • Headphone volume too loud in Facetime calls - iPad Mini Retina 7.1.1

    Hi,
    I have an iPad Mini Retina Space grey 32GB Wifi version updated to the newest iOS 7.1.1.
    I've noticed that the headphone volume during Facetime calls is always extremely loud even on lowest volume setting and there's no way to lower the volume further down. It's independent of the person I call, and the same problem appears in both in Facetime video and Facetime audio calls.
    The bug only appears in the Facetime app and only after inserting the headphones and (not noticable when using the speaker). Setting a volume limit in Settings doesn't affect this loud volume during Facetime calls. I've tried 3 different headphones and I've also done a full reset of the iPad and setting up a completely new iCloud account.
    I also have an iPad Mini (1st gen) and an iPhone 4 and I don't experience this bug on those devices.
    Have anyone experienced the same bug? Any solution?

    pandora?      once I got used to it, it bacame second nature to simple reach over and toggle the hotspot off and on.  not great if you have the constant need, but if you have the constant need, it wouldnt be shutting down in the first place.  
    If this is a big issue for you, and there is no persistant wifi available, you might think about a standalone portable hotspot.  Pretty much every carrier in the US has one they would be happy to sell you, along with a data plan.
    (look on e bay for a used one )

  • I can't complete a facetime call from my iphone 4 to a friend's ipad 2.  any suggestions?

    I can't complete a facetime call from my iphone 4 to my friend's ipad 2.  Any suggestions?

    Hi pacermaker man,
    Thanks for visiting Apple Support Communities.
    I suggest going through the the troubleshooting steps in this article first if you are not able to make a FaceTime call to another iOS device:
    iOS: Troubleshooting FaceTime
    http://support.apple.com/kb/ts3367
    Cheers,
    Jeremy

  • Cannot receive or make Facetime calls on Iphone 4S, Cannot receive or make Facetime calls on Iphone 4S

    I cannot pick up a Facetime call or make a Facetime call without the call failing.  What is wrong?

    Hi there dabronx53,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Troubleshooting FaceTime
    http://support.apple.com/kb/ts3367
    -Griff W. 

  • Can't Make FaceTime Calls But Can Receive Them? SOS!!! HELP

    Hello,
    Just had my iPad for a week now and for some strange reason i am unable to make FaceTime calls but i can receive them.
    I connect through my Wi-Fi everything else seems to work great.
    Also when i click on the FaceTime app and i try to make a call, i get prompt with "Mobile Data Account" which asks me to set up a data plan.
    Doesn't Facetime work over Wi-Fi?
    Do i have to sign up for mobile data plan just to make FaceTime calls?
    iPad Info: The new iPad with Wi-Fi+Cellular
    Any solution to fix this problem would be helpful

    FaceTime only works using wifi.
    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
    http://tinyurl.com/32drz3d
     Cheers, Tom

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