TS3495 My recent blu ray purchase did not come with a digital copy disc as others have in the past, and no place in the case for one to be either, just came with instructions, so now what?

My new blu ray disc did not come with a seperate digital download dis, now was there even a place for one inside the case, it came with instructions of how to install I tunes, then magically I would be prompted to enter the promo code and have it, no such luck, so now what?

Have you actually followed the instructions?
Did you enter the promo code?
If you did, were there any error messages?

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HT1390 I downloaded two movies 4 days ago before a school trip. I watched the first on the bus on the way. I am now on the way home and want to watch the other movie and it disappeared. This has happened to me in the past and I dont understand the problem

I downloaded two movies 4 days ago before a school trip. I watched the first on the bus on the way. I am now on the way home and want to watch the other movie and it disappeared. This has happened to me in the past and I dont understand the problem!!

Drrhythm2 wrote:
What's the best solution for this? I
Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer.

My iphone was recently stolen. I did not back it up to my itunes, but had my itunes account. How do I recover the music I downloaded previously?

I can see all the music that I downloaded in my account, but am unable to restore it to my iphone and itunes. Please help!

You buy one and only one download.
This is why it is very important to make sure that everything is on your computer and included in your regular backup of your computer.
You can try contacting itunes support and asking for an exception, but they are under no obligation to allow.
http://www.apple.com/support/itunes

What happened with the Calvin and hobbes books? On store for one day and then nothing. :(

I bought the first book of three, to test it, but at the next day all thee books went off the store. What happened??

Nobody here can tell you why something like that happens in the iBookstore. Presumably there is some issue between Apple and the publisher. You might try getting what you want from one of the other stores which have free ereaders, like Kindel, Nook, Kobo, Googlebooks, Sony.

HT1688 I purchased more ICloud storage for my Iphone because I couldn't take any more pictures, or download any mor apps. The extra strorage that I purchased did not change anything on my phone. I still can't take pictures or download apps. Help!!

I purchased extra Icloud storage because I couldn't take any more pictures on my phone, or download any more apps. The extra storage purchase did not change a thing. I still can't take pictures or download apps. Help!!

Icloud storage has nothing at all to do with the storage on your iphone.
Icoud storage is on a server somwewhere, not on your iphone.
You need to delete content from your iphone

TS1424 One of the songs on an album that I purchased did not download, the time did but the music didn't. How do I get the rest of the music?

One of the songs that I downloaded on an album that I purchased did not come thru. The time did, but all the music didn't. The rest of the songs came thru fine. How can I get the rest of the song without paying for it again?

Delete it and redownload it
Downloading past purchases from the App Store, iBookstore, and iTunes Store

My iphone came up with that timing circle and just turned off and did not come back on ? even when i charge it now it still wont turn on ,do you know the problem?

my iphone came up with that timing circle and just turned off and did not come back on ? even when i charge it now it still wont turn on ,do you know the problem?

If the battery was empty (and it may then take 10 to 15 minutes of charging before it will respond), then have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

I recently got a hand-me-down Macbook (white) 2010 and want to restore to factory settings. The computer did not come with any discs. It is running 10.6.8 and I purchased 10.6.3 recently to upgrade my MacBook Pro. Can I use that to restore the MacBook?

I want to give the hand-me-down to my kids so they will stay off my MacBook Pro I'd like to start fresh with the MacBook, remove all the former owners information, restore it to factory settings, but it did not come with any installation discs, so I don't know what to do. I recently purchased Snow Lepoard for my 2008 MacBook Pro. Can I use that to restore the MacBook? Also, the former owner purchased Microsoft Office (ugh) with the computer but again, no installation discs. How do I keep that when I restore?
Any help would be appreciated.
Thanks!

I purchased a mini to HDMI cable and tried to connect to the TV but the TV is not recognizing the computer. I attempted to set sound and display settings under the "my Preferences" utility with no success. Again, I'm not sure if I need to upgrade my OS software Any Suggestions?

I just purchased a camera packaged with Adobe photoshop Elements 11. I have a mac book air- which does not have a cd drive. The package did not come with a code or anything that would provide me with another way to install photoshop that came with my came

I just purchased a camera packaged with Adobe photoshop Elements 11. I have a mac book air- which does not have a cd drive. The package did not come with a code or anything that would provide me with another way to install photoshop that came with my camera. Is there any other way i can install this on my camera without using the provided cd or buying the software again?

That doesn't help the user with the serial code though.
There has to be some kind of code somewhere within the package. The disk itself does not contain one. You can look here for help with finding your serial number:
Find your serial number quickly

I got my ipod touch with a camera on july 13 and when i bought it. It did not come with imessage. and now i want imessage so do you know how can i get it?

I got my ipod touch with a camera on july 13 and when i bought it. It did not come with imessage. and now i want imessage so do you know how can i get it?
so can someone help me!!! please
i need the imessage

To update your iPod see:
iTunes: Backing up, updating, and restoring iOS software

I recently purchased Scan Snap for my Mac OS.X which came with Acrobat XI standard. This does not load on the Mac. Can I switch this for a Mac version?

I recently purchased Scan Snap for my Mac OS.X which came with Acrobat XI standard. This does not load on the Mac. Can I switch this for a Mac version?

Order product | Platform, language swap

Recently while playing my IPOD touch 5th Generation on my automobile deck I saw ERROR 19 appear and it powered down. It did not come back on. I jacked it onto a computer and saw error 49 come up. Can anyone assist with what might be the problem?

Recently while playing my IPOD 5th Generation on my automobile deck I saw error 19 appear and it powered down and did not com back on. I jacked it onto a computer and saw error 49 come up. Can anyone help with what the problem might be?

What were you doing when you received error 49 on the computer?

Recently purchased iPod Touch did not come with current firmware

I have just received my 32GB iPod touch from china but it did not come with the 3.0 update.
Why do I have to pay for an update that was released over a month before I bought the iPod from Apple?
Also, iTunes will not stop bothering me about updating to 3.0. Every time I open iTunes, a popup dialog come up asking me if I want to update the iPod Touch to 3.0.
I would love to update but I refuse to pay for an update that's over a month old.

Well, 3.0 really isn't an update as much as it is a new accessory for your Touch. It may seem like it should be an update, but it introduces many new features. If all it did was fix some errors it would be an update, but this is an entirely new release, hence the $10 charge. Trust me, you're not alone in expecting a new Touch to come with 3.0, but the reality is that this is how Apple's done this in the past (when 2.0 came out, the 1st generation Touches did not come with it -- only the 2nd generation ones did). iPhone users get 3.0 for free, but in reality that is a perk that Apple gives them for paying a monthly access fee. My guess is that 3.x won't come with a brand new Touch until the next generation is introduced.
As far as the incessant "do you wanna buy 3.0" message, that may eventually go away if you decline it enough times.

I've purchased a phone Yvonne appeared that the phone was stolen , and you connect with the owner of the phone did not respond to Vkpf you helped me , because I have to pay a sum of money and did not know that the phone was stolen

I've purchased a phone Yvonne appeared that the phone was stolen , and you connect with the owner of the phone did not respond to Vkpf you helped me , because I have to pay a sum of money and did not know that the phone was stolen

Return it. If you can't return it, turn it over to the police and consider this a life lesson.

I recently had to purchase a new iPhone 4S. I backed up my old 4s to my iMac and when I went to restore, I got this message "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".

I recently had to purchase a new iPhone 4S. I backed up my old 4s to my iMac and when I went to restore, I got this message "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored". I just purchased the iPhone 4S today so I know it's not the phone. How can I get my information back?

If it's corrupt, generally it would be lost.
However, there is third-party software out there that can retrieve some of the data, those of which however I could not recommend as I have never done so myself.
Also, if the old 4S was running a more recent software version than the current 4S, that may cause the issue however usually iTunes tells you exactly that.
Good luck in retrieving that information.

TS3495 My recent blu ray purchase did not come with a digital copy disc as others have in the past, and no place in the case for one to be either, just came with instructions, so now what?

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