TS3682 on trying to reset ipod, screen now goes white, apple disappears, computer not picking up ipod, its only 5 months old
On trying to reset ipod, screen has now gone white, computer not registering it, can't turn off ipod. Its only five months old. Please help
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Similar Messages
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I have both an iPod and iPad 2. Latest I have sync. iPod and now I want to sync iPad, but iPad is not shown in iTunes when connected. I have the latest iTunes version.
If your computer starts image capture or some other camera software you should be able to quit that and then your iPad will show up in iTunes. Mine does this all the time.
The preference on what to start up when a "camera" is connected is found in Image Capture. So start Image Capture. It's in the applications > Utility folder. Then look for preferences. In my version it's in the lower left corner. Select None or Nothing and quit the program. From then on your iPad should show correctly in iTunes. But you will most likely have to start your smear software manually when you do connect a camera to your computer. -
I connected my ipad to my laptop in the hopes of dowloading some photos i needed. It invited me to back up my data and update to ios 7.0.6. After 2 hours to download the software it then tried to install it and encountered an error. The ipad is now frozen to a black screen and the apple symbol. i cannot even power it off. What on earth can I do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Also, do you remember what the error message said? -
My ipod screen keeps turning white
My ipod screen keeps turning white and i'm not sure why, and its getting me upset...any ideas?
This is your second post responding to an 1-year old question/problem.
Please don't do this.
There are no other answers and like i said, the post is 1 year old, so @iesha21 won't read this anymore.
Thanks. -
my ipod screen has went white i have tried plugging it into itunes and pressing the home button and top button together for 10 seconds but it wont work!! this has happened twice before already and i havent even had it a year yet, i should have listened to my sister and never have bought one!!! someone help please ?
- Connect to computer and it it shows in iTune restore via iTunes
- Then try letting the battery fully drain. After charging for an hour try the reset (both buttons) and connecting to computer and restore. -
Hi
I have a white screen on my ipod after replacing it, i have tried the reset but it just goes black and wont respond, i cant restore it on itunes because it has a passcode on it, please helpPlace the iPod in recovery mode using one of these programs and then restore va iTunes:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
A supect a hardware problem -
I have an ipod touch that continues to have a black screen with the white apple on it. It won't shut off and is completely frozen. This happened when we tried to restore it last night. Help please!!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My ipods frozen on the white apple and black background page. I've tried resetting with the hold button, but nothing's changed. How can I fix this!?
Try this...
Restarting your device
1) Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
2) Press and hold the Sleep/Wake button until the Apple logo appears.
Follow these steps to reset your device
Note: Reset your device only if it is no longer responding and the steps above do not work.
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
Restart / Reset
http://support.apple.com/kb/ht1430 -
HT4583 my ipod screen is all white , how can i fix it?
my ipod screen is all white and it won't do nothing , how can i fix it?
Connect your iPod to iTunes and reset it if it dose not work go to the genius bar at apple store and they will give you a new one if you have a protection care or warranty if you don't they will give you a new one at a cost
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i have a ipod touch and i got it for christmas with an iTunes card .the problem is that i downloaded videos and now it said that there is not enough space and i only downloaded 8 and now 5 don't download how do i erase them.can get my money back
Whatever you read about iTunes is wrong unless you're actually referring to feature movies, not videos. Videos, apps, music and iBooks you can re-download:
http://support.apple.com/kb/ht2519
Download to your computer and then sync to your iPod touch whatever will fit.
And no, I can't say with certainty that they won't give you a refund, but it's unlikely. The most probable outcome, if you do indeed mean movies, not TV shows or other videos, is that they would set up an additional download. For other content they'll probably just direct you to the same instructions on re-downloading I just posted. -
TS4062 I've just 'upgraded' my ipod and now my G5 can no longer talk to my ipod.
I've just 'upgraded' my ipod and now my G5 can no longer talk to my ipod.
Why can I not just transfer my ipod (music, movies etc) info to my other macbooks? This service stinks.Are you running Leopard? If so, try updating to iTunes 10.6.3.25.
A .dmg installer for iTunes version 10.6.3.25 for Mac OS can be found at the following download page on the Apple website:
iTunes 10.6.3 -
so i downlaoded the iOS 7 onto my iTunes. then i wanted to upgrade. the phone is stuck in the black screen with the white apple and the progress bar. next time i click on iTunes, it says my phone "has an error and cnanot update" and now it is stuck on the black screen with the white apple and the progress bar almost finished. hasn't moved in 20 minutes.
No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine. -
I am trying to connect 2 ipod touch via blue tooth. why is it not discovering another ipod via bluetooth?
ashet8 wrote:
I wanted to transfer songs.....
See Here > http://support.apple.com/kb/HT1386
What you can sync
Applications
Audio content—music, podcasts, audiobooks, and iTunes U content -
Hello,
I'm trying to reset my security questions on my apple account but they (apple) keep sending the reset e-mail to my old iTunes e-mail. I have changed/edited my e-mail in my apple account to my curent e-maul but it still sends the reset to my old e-mail.......Hello AndrewsAFCx,
Thank you for using Apple Support Communities!
If you cannot remember your security questions for your Apple ID, I would recommend these steps outlined in the article named:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID password
contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
All the best,
Sterling -
My iPad jumps from the start screen to the white apple screen every 2 to 3 seconds. Turning it off or resetting it does not work. The restore from iTunes will not work due to the fact that I need to click off Find My Devise before I can restore...I can't get in to click that off.
Any ideas?FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. If you did not do step 4 properly, start all over again.
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