TS3704 How are you supposed to fix "The feature you are trying to use is on a network resource that is unavailable" alert appears when you remove Apple software in Windows if it doesn't work on Windows 8 or 8.1???

How are you supposed to fix "The feature you are trying to use is on a network resource that is unavailable" alert appears when you remove Apple software in Windows if it doesn't work on Windows 8 or 8.1???

See Troubleshooting issues with iTunes for Windows updates. You may have to uninstall what you can, reboot and delete the named folders, then reinstall.
tt2

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I tried to download the new itunes and i keep getting a message that the feature i am trying to use its on a network resource that is unavailable

i tried to download the new itunes and i keep getting a message that "the feature i am trying to use its on a network resource that is unavailable

Which particular .msi file does the message go on to say can't be found? (Several different .msi files can be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)

Why can't I uninstall itunes and reinstall it? It says; The feature I am trying to use is on a Network Resource that is unavailable.

Hi, I can't uninstall the older version of itunes along with some of its componetnts in ADD/Remove programs in Control Panel. I would like to download a newer version of itunes but I keep getting a dialogue box which reads 'The feature you are trying to use is on a Network Resource that is unavailable. Any ideas how to resolve this?

It says Click Ok to try again or enter an alternate path to a folder containing the installation package itunes64.msi in the box below
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

When I try to download it tells me the feature I am trying to use is on a network resource that is unavailable

I have had trouble with itunes for some time. I decided to uninstall and start over. Now when I try to install it tells me that the network resource is unavailable. I don't know what to try next.

Hi there kfiasco!
It's important to note that when uninstalling iTunes from a Windows machine, the components of iTunes must be uninstalled in a specific order to ensure proper functioning later. An article outlining that order and other concerns when uninstalling and reinstalling iTunes can be found right here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/ht1923
The information in that article should be able to help you fully uninstall all of the components of iTunes and help you get it reinstalled again. And just in case you need it, here is the link to download the iTunes packet again once you have fully uninstalled iTunes and all related components from your computer:
Apple - iTunes - Download iTunes Now
http://www.apple.com/itunes/download/
Thanks for using the Apple Support Communities. Have a good one!
-Braden

ITunes won't let me update to the 10.5.2 Says the feature I'm trying to use is on a network resource that is unavailable. Enter an alternate path to a folder containing the installion package 'iTune.msi' in the box below. No idea on this what so ever..ple

I think I have to uninstall my iTunes but I'm afraid I will lose all my music...can anyone tell me how not to lose it all?

Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

The feature i am trying to use is on a network resource that is unavailible

when i try to update my itunes from ver. 7.1 to ver 7.5 it says that..the feature i am trying to use is on a network resource that is unavailible then gives me the option to browse and locate a alternate path to a folder containing the installaiton package "itunes.msi"
when iam unable to locate the correct folder it then says that ...my older ver. of itunes could not be removed.
any ideas?? thanks in advance!

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

HT1925 I get a message saying The feature I am trying to use is on a network resource that is unavalable when I try to open iTunes.

When I try to open iTunes a widow appears called Windows Installer. It tells me that the feature you are trying to use is on a network resource that is unavalable. It tell me to Click OK or try again or enter an alternative path to a folder containing the intallation package iTunes.msi. I suggests I should find this in a drop down box in the window. There is a box but no folder iTunes.msi. If I click the cancel button iTunes will open and work. I wish to uninstall iTunes and then reinstall it. I am finding that I can play music on iTunes OK through my sound card but if I try to play streamed music from the web in YouTube and fom My Space the music is a poor quality with crackles and distortion. Other forums suggest uninstalling iTunes and then re-installing it. I ahve tried to uninstall iTunes but it comes up with the Window noted above and then stops. I need to stop the crackle when streaming music. Please help.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

HT5649 iTunes 11 says it won't download on my computer because it says, "the feature you are trying to use is on a network resource that is unavailable"

please someone help

Hi jwaballer21,
If you are having a "network resource" error when trying to download iTunes 11, you may find the following articles helpful:
Apple Support: "The feature you are trying to use is on a network resource that is unavailable" alert appears when removing Apple software in Windows
http://support.apple.com/kb/TS3704
Apple Support: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Regards,
- Brenden

Why does my laptop say "the feature you are trying to use is on a network resource that is unavailable?"

Ive been trying to download the latest version of itunes onto my laptop but when i try to install it, it tells me that the feature i am trying to use is on a network resource that is unavailable. I tried updating my windows, i cleared all itunes setups, my history, files, and refreshed my windows. It still wont let me download it. i am using mozilla firefox, if that makes any difference. My laptop has deleted or removed the previous version of itunes. I looked this up and every link that was posted said "We're Sorry". The page was not found. Im stuck. PLEASE HELP.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

I get the following message when installing 11.0.5 "The feature you are trying to use is on a network resource that is unavailable" for windows install

I get the following message when installing 11.0.5 "The feature you are trying to use is on a network resource that is unavailable" for windows install

I just found a way to get Fixit to Run. Go to http://support.microsoft.com/fixit/ and then pick "Install or upgrade software or hardware" and run Fixit from the "Run" button on the webpage. I just picked run, instead of save, and ran it directly from the web page for each of the apple software. If the window doesn't come up full size, hit "Tab" twice and then "Return". You'll be able to see the prompts from there. Have it attempt to uninstall iTunes on its own. Repeat the process for any of the other Apple products, including Bonjour and iCloud. Then, go to the iTunes website and install from there. I had a downloaded copy and installed from there, but it came up with an error about missing the apple help, or something like that. It allowed me to uninstall, and I reinstalled direclty from the website, and it all works now.

I'm trying to download itunes 10 but I get to a point in the download and it tells me, "The feature you are trying to use is on a network resource that is unavailable" but I haven't had itunes on my computer for a year now so how can I get around this?

I'm trying to download itunes 10 but I get to a point in the download and it tells me, "The feature you are trying to use is on a network resource that is unavailable" but I haven't had itunes on my computer for a year now so how can I get around this?

iTunes.msi
Perfect, thanks.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I am trying to remove itunes and I am getting the following error,"the feature you are trying to use is on a network resource that is unavailable" How do I go about uninstalling?

I am trying to update to iTunes 10.5. I keep getting the following error, " The feature you are trying to use is on a network resource that is unavailable" How do I proceed to uninstall iTunes?

Many thanks.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

When I try to update itunes, I get this message "the feature you are trying to use is on a network resource that is unavailable how do I solve this problem?

I am having a problem updating my iTunes. I get a message that says "the feature you are trying to use is on a network resource that is unavailable. Can anyone tell me how to uninstall iTunes?
I get this message either when I download a new iTunes or try to uninstall it. I am using Windows 7 64.
Thanks

I get a message that says "the feature you are trying to use is on a network resource that is unavailable.
Which particular .msi file (or files) does the message (or messages) go on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)

HT1925 When I try to uninstall apple updater I get a message that says " The feature you are trying to use is on a network resource that is unavailable." I dont understand this. How can I finish uninstalling the apple update program?

When I try to uninstall apple updater I get a message that says " The feature you are trying to use is on a network resource that is unavailable." I dont understand this. How can I finish uninstalling the apple update program?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time?

I can't install on uninstall iTunes on my laptop; running Windows XP. I've tried all the steps in Apple Support as well as Windows support. Can anyone help? I fet the error "The feature you are trying to use is on a network resource that is unavailable

I can't install or uninstall iTunes on my laptop. I've followed all the steps on Apple Support as well as Microsoft support. I get the error "The feature you are trying to use is on a network resource that is unavailable. Pick an alternate path to a folder containing the installation package 'iTunes.msi". This has been going on for a couple of weeks now and I'm very frustrated. From what I can see, I'm not the only one with this problem, but I have yet to see anyone post a solution that works. Microsoft wants to charge me $99 to troubleshoot it for me and Apple will charge $20. I think both are ridiculous as this is obviously not "operator error".

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

TS3704 How are you supposed to fix "The feature you are trying to use is on a network resource that is unavailable" alert appears when you remove Apple software in Windows if it doesn't work on Windows 8 or 8.1???

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