TS4268 I have completed all the instructions to get iMessage to work on my iphone to no avail. Including restoring networks, rebooting, etc. Interesting thing though, it works on my ipad. What's next for me to try? Iphone 4S
Since upgrading to iOS7 lastest update, I cannot get text messages on my iphone. I've completed all the instructions I could find to get this to work. Any other suggestions?
I'm happy you figured it out and just try to keep in mind that not everyone you talk to at support will give the same advice or have the same knowledge. Just like those who contribute to these forums. Sometimes Google is your best friend.
I agree that Apple could probably make it easier, but as of yet prefer security over freedom. (sound famaliar?)
Anyway, if you choose to do so, you can leave feedback here:
Apple.com Feedback
Apple Support Feedback
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Similar Messages
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My phone randomly shut off. When I turned it back on it said it needed to restore, to plug it into itunes. When I did, and tried to restore it, it failed with a code 21. I have followed all the instructions, it still isn't working. I've uninstalled and reinstalled all that the steps told me to, I've updated everything in my computer. I don't know what else to do. My phone will just show the apple sign and the itunes plug in sign.
Hey Carolefromthelou,
The following link will provide steps on how to best remove all traces of iTunes from your PC and then reinstall it:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Welcome to Apple Support Communities!
Best,
Delgadoh -
I have an iphone 6 plus and have completed all the updates. I have Uconnect on my vehicle and use have to have MAP in order for it to work. I have read you do not have to turn on MAP it automatically turns on with bluetooth. But it still does not work. Thank you in advance for any suggestions!!
Hi janis77,
Thanks for the question. After reviewing your post, it sounds like you are having trouble connecting to your car. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
Get help using your iPhone, iPad, or iPod touch with your car stereo - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
My Creative Cloud does not work anymore. When I try to reinstall it I receive the message "AAM cannot initialise". I have tried all the instructions but it still does not work. Robert
Try perform below steps.
Open task manager by pressing Ctrl + Shift + Esc keys. Click on more details if the option available.
Then end all Adobe related processes, including Creative Cloud and Coresync ( if running )
Then hold windows key on your keyboard and Press R key.
It will open Run window
In Run window, type Appdata and click on Ok
Open Local > Adobe folders
Delete AAMUpdater and OOBE folders
Then navigate to C:\Program Files (x86)\Common Files\Adobe
Delete Adobe Application Manager and OOBE folders
Go back to Program Files (x86) and Open Adobe folder
Try deleting Adobe Creative Cloud folder, if it is not allowing rename it to Adobe Creative Cloudold
Download and install Creative Cloud App from below link
https://creative.adobe.com/products/download/creative-cloud
Then check -
When trying to do a recover and update an old iPod touch, "unknown error" occurs and nothing happens. I have followed all the trouble shooting suggestions but nothing works. Ideas?
Hi msclaude,
Welcome to the Support Communities! I'm not sure from your post what steps you have tried, but it sounds like you may need to use recovery mode to address the issue with your unresponsive iPod touch.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201263
If you can't update or restore your iPhone, iPad, or iPod touch
You can put your iOS device into recovery mode, then restore it using iTunes.
Use recovery mode
You might need to use recovery mode to restore your device in these cases:
iTunes doesn't recognize your device or says it's in recovery mode.
You see the Apple logo onscreen for several minutes with no progress bar.
You see the Connect to iTunes screen.
Learn what to do if you see the progress bar onscreen for several minutes.
To put your device into recovery mode, follow these steps:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.Get more help
Learn what to do if you don't see your device in iTunes for OS X, or in iTunes for Windows.
If you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.
I hope this information helps ....
- Judy -
My ipod touch is frozen on the apple screen, i have tried all the steps but non seem to work?
my ipod touch is frozen on the apple screen, i have tried all the steps but non seem to work?
hi if you have a backup on your computer you could hold the lock button and homebutton for about....10 seconds the screen will flash and it will want to be connected to iTunes connect and restore it
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Though the font on the desktop and email programs is fine (14 or 16 point), on the google sedarch pages or any websites that are accessed via Firefox, it is tiny. What's wrong? How can I make things more legible? I am working on a laptop and followed all the instructions given in DISPLAY.
Thanks for any advice.You can use an extension to set a default font size and page zoom on web pages.
*Default FullZoom Level: https://addons.mozilla.org/firefox/addon/default-fullzoom-level/
*NoSquint: https://addons.mozilla.org/firefox/addon/nosquint/ -
I am trying to get home sharing to work on the applie tv and its not working after a Mac OS update. It has not worked for about a month and use to work fine. Has anyone else experienced this problem. Is Apple working on a fix for the problem? Is there a work around?
Thanks,
AnthonyA frequent cause of consistent failure to enable AirPlay or HomeSharing at all, is the service being blocked on the network. Make sure your network isn't hidden, has a unique name, that MAC address authentication is disabled, security is set to use WPA 2 Personal and that there is only one router/device acting as a DHCP server and providing NAT services.
Make sure your router/computer allows access over the following ports
Port
Type
Protocol
Used By
53
TCP/UDP
DNS
DNS
80
TCP
HTTP
AirPlay, iTunes Store
123
TCP/UDP
NTP
Network Time
443
TCP
HTTPS
AirPlay, PhotoStream, iTunes Store
554
TCP/UDP
RTSP
AirPlay
1900
UDP
SSDP
Bonjour
3689
TCP
DAAP
iTunes, AirPlay, HomeSharing
5297
TCP
Bonjour
5298
TCP/UDP
Bonjour
5350
UDP
NAT
Bonjour
5351
UDP
NAT
Bonjour
5353
TCP/UDP
MDNS
Bonjour, AirPlay, HomeSharing
8000-8999
TCP
iTunes Radio Streams
42000-42999
TCP
iTunes Radio Streams
49159
UDP
MDNS (Win)
Bonjour, AirPlay
49163
UDP
MDNS (Win)
Bonjour, AirPlay
Refer to your router manual/manufacturer for any settings that are specific to that model.
Another frequent cause of consistent failure to enable AirPlay or HomeSharing at all, is security software, in many cases configuring it correctly, disabling it or even uninstalling it can help, but in some cases the security software can cause problems that simply reconfiguring, disabling or uninstalling cannot reverse.
If you are consistently unable to activate AirPlay, have tried all the steps in this article and have security software installed on your system, you might benefit from contacting its provider or participating in any online forums they run to discuss the matter with them. -
That's pretty much it, I have followed all the links to explanations as to where it's at but still can't find it. Ready to give up and sync Google Chrome!
To SYNC
In Mobile
*Firefox > Menu > Settings > SYNC
**If you have the System then use the "Code" otherwise click "Advance Setup" to enter your Username, Password and Recovery Key
For more
*https://support.mozilla.org/en-US/kb/how-do-i-manage-my-firefox-sync-account -
Are there other alternatives to unlock my iPod touch and reset my passcode? I have followed all instructions posted and my iPod is still disabled. Can anyone provide recommendations on this matter?
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
I have followed all of the instructions to sync my PC iTunes library to my iPhone and it is still saying 21 items unable to sync
Voicemail is a carrier feature. Try contacting your carrier and explain the situation.
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Have new ipod 5 can't get imessage to work?
got a ipod for my daughter unable to imessage to work/activate.... cheers
Try the steps provided in the article below:
iOS: Troubleshooting FaceTime and iMessage activation -
Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
DIXONSXP DIXONSXP
iTunes 10.4.0.80
QuickTime 7.6.9
FairPlay 1.12.20
Apple Application Support 1.5.2
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.2 (333.2)
Gracenote SDK 1.9.1.485
Gracenote MusicID 1.9.1.102
Gracenote Submit 1.9.1.133
Gracenote DSP 1.9.1.43
iTunes Serial Number 0012B47003B53880
Current user is not an administrator.
The current local date and time is 2011-08-02 19:01:38.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.4.0.80 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Device Sync Tests ****
One or more sync tests failed.Morning Akmal345,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iPhone not appearing in iTunes
http://www.apple.com/support/iphone/assistant/itunes/
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Best of luck,
Mario -
My Facetime in settings is turned on and accurately displayed, Wifi is turned on, etc. I see call coming in but it wont connect.
What iOS version is on your phone? If not iOS 7.1.1, update your phone. This is a known issue, & the only fix is to update your iOS. Also applies to all you are trying to FaceTime with.
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Loosing patience :
I've tried for 2months to switch over to my new 4s, but every time I enter my apple ID to retrieve backup from icloud. I'm informed no back up available.
Given tried for 2months, I'm tempted to bin it and get an alternative phone.As you backup the iPhone in iTunes, it overwrites the last backup. Files are kept as they are changed, so that would explain how you get different dates in your backup folder. The only backups that are saved and not overwritten are the ones done just prior to a restore. You do have the option to go back in time on a Windows computer, however depending on the last time you set a restore point in Windows, it could be back further than you are willing to go.
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