TS4268 I updated my iphone 5 to the new ios 7, well now my imessages and facetime wont work!! I have tried everything! So went to go restore my iphone throw itunes and well the backup was taking hours, so i went to cancle it now it wont do anything!!
Need help!! How do i cancle my backup? It wont let me do anything! Trying to get my imessages and facetime to work
Hi Natasha,
Below is a copy of my post in another thread on this topic. I'm not sure which country you are from, but hope it's helpful.
Possible fix for Australian users on Telstra and using Tango
I'm using the iPhone 5S with iOS 7.0.1 on a contract with Telstra in Australia and have been experiencing the problem with iMessage and FaceTime not activating. My iPhone 4S on iOS 6 worked perfectly on the same network however.
I seem to have now fixed this issue by removing the Tango app (it is similar to Skype). Reading through this thread and seeing the refernces to TuGo triggered my solution, although I believe the 2 apps are entirely unrelated (just have a similar sounding name).
This fix may have been co-incidental, given that I had to wait quite a while for a sync with iTunes to complete. After syncing, I didn't check the settings for Messages and FaceTime to see if they had been activated. I just went straight to the Tango app on the iPhone and deleted it - hey presto, instantly both Messages and FaceTime were activated.
Hope this helps others in Australia who may have Tango installed, and are on the Telstra network.
John
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Again without stating the trouble shooting steps you have taken, its hard to direct you with any information.
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fighter19lisa wrote:
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fighter19lisa wrote:
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tt2 -
I do not think someone should be forced to upgrade to iOS 7 (I think it's ugly design-wise) just to get FaceTime to work. I paid for a phone that has FaceTime as a feature and I think my feature should work without me having to change my phone.
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tt2 -
Please I'm desperate!
You'll have to connect the iPod to iTunes and restore it to factory settings.
B-rock -
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