TS4268 Wife changed over to HTC one from IPhone but now she can't receive my messages.  I have already turned off her I message on her iPad

I have transferred my phone service to HTC one and now I cannot receive messages on my phone just on my iPad. 

1. Messages on the iPad can only be sent to other iDevices and Mac Computers running Mountain Lion.
2. They must also be registered with iMessage
Note: The two above conditions must be met.

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