TS5167 Same issue with 2011 MBP

I have a similar issue with a 2011 MBP and note that there is a considerable number of posts referring to this issue. Is completing a feedback form the best way to raise this with apple?

http://www.change.org/en-AU/petitions/apple-inc-replace-or-fix-all-early-2011-ma cbook-pro-with-graphics-failure

Similar Messages

  • Issues with 2011 MBP fixed?

    Hi, I was wondering if the 10.6.7 update successfully fixed the major issues that were reported (screen freezing, fan running, etc.) or are these hardware issues that can't be fixed with an update? My mom wants a new laptop and I really think she should get a Mac, but I'm hesitant to order a 2011 because of these issues...it's a headache I don't want or need!
    Also, are new 2010 Macbook Pro's still available anywhere? Would you recommend buying a used 2010 on ebay or is that risky?

    We've purchased more than dozen Early 2011 MBP and none have those issues. Apple has a refurb section if that makes you feel better. And they have a full year warranty that you can even purchase AppleCare for.

  • HT5538 I receive an error message when trying to link my iMessage account to my Apple ID.  My phone syncs fine, just my Macbook doesn't work.  Same issue with Facetime.

    I receive an error message when trying to link my iMessage account to my Apple ID.  My phone syncs fine, just my Macbook doesn't work.  Same issue with Facetime.

    HI,
    In effect this is a DNS block.
    You can do it.
    You need to be in an Admin Mac User Account that has  non blank password.
    Go to the Applications/Utilities folder and open Terminal.
    You should see your shortname (the one under the Little House icon) followed by the $ symbol
    Copy and paste the bold text below into Terminal after the $ symbol.
    sudo pico /etc/hosts
    This will load the file "hosts" into and editor that works in Terminal.
    Use the arrow keys to get to the line with Verisign in it.
    Now type the # symbol and it will be added in front of the character that is highlighted.
    The # symbol is either Shift +3 or ALT+ 3 depending on your keyboard layout
    Now use CTRL and O keys together.
    This Saves the changes.
    Quit Terminal.
    10:02 PM      Wednesday; May 1, 2013
      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • My iPhone4 is showing no service so i power down but when i power back up it says to plug into itunes and restore, i had this same issue with another iPhone and apple replaced it but its doing the same thing on this phone any help would be apprecaited

    my iPhone4 is showing no service so i power down but when i power back up it says to plug into itunes and restore, i had this same issue with another iPhone and apple replaced it but its doing the same thing on this phone any help would be apprecaited

    AAAAAANNNNNNDDDDDDD go figure no one can help!!!!! i just dont know what to do, i guess no-one else does either lol!!!! thanks anyway!!!!!

  • Anyone else have Sonnet Expresscard34 working with 2011 MBP?  Does Thunderbolt cable get hot?

    Anyone else have Sonnet Expresscard34 working with 2011 MBP?
    Does Thunderbolt cable get hot?

    PaulDouglas wrote:
    PS - Apple, are you listening? 
    No
    No one here works for Apple nor does Apple visit this message board.  We are all end users like yourself helping each other out.  Post your complaint on the Product Feedback website.

  • Ongoing crashing and power issues (late 2011 MBP)

    Hi everyone,
    I'm having some really irritating ongoing issues with my 15" unibody MBP, which I purchased new from Apple in Dec 2011. All okay 'til now apart from a hard drive replacement in May when the other one suddenly died (no reason given).
    What's happening is that I will be doing some low key activity - internet etc (not overheating nor fans on) - and it will suddenly switch off in a second, almost like it's short circuited. Nothing like the kind of delayed, slow shut down when running out of battery, just a ping without a 'ping'. It then won't respond to being turned on via power button, the battery lights on the side won't light up, and the magsafe light is also off and not charging. This has happened four times now.
    1) First time (late June), I was watching a video on the net, mbp plugged in at wall, at least 80-100% charged. Went to connect my iphone via usb, got as far as plugging the usb (unattached to iphone) and it went off immediately. No response as above to anything. Took it to the Apple store the next day, no response to being plugged in there so they theorised that it was the logic board and took it in overnight. The next day I get a phone call from one of the techies backstage saying he'd gone to plug it in and after about 20 mins it began to charge up fine, albeit completely drained of battery. He said he'd done a hardware test etc and everything appeared fine. So I went to get pick it up, they replaced the magsafe saying that must have been the source.
    2) Less than a week later, it happens again, this time nothing attached to the usb, and as far as I know before it shut off, charged/charging in wall. No response for at least a day at home of me trying it in various power outlets etc. Just dead to the world. I take it to the genius bar the next day, they plug it in with one of their chargers and it lights up immediately, once again saying it'd been fully drained of power. Again they do a hardware test in front of me, show me everything is fine. This time they replace the plug end of my charger and send me off.
    3) Two weeks later (last Monday 9th), I go in to my room and find it on my desk dead to the world. Plugged in, this time in a different house (so no chance of faulty wiring in walls of first). I can see a dim flickering light in magsafe but not enough to charge it, it seems. Won't respond to my attempts to turn on nor plug in around the house. On Thursday its still unresponsive, so I travel 2 hours on the train to my nearest Apple store, only for it to light up soon as they plug it in at the bar, and once again 0% battery. Guy tells me that it'll be my SMC 'getting confused' because I don't shut it down enough (I mostly let it sleep). He says it starts working again after 2 days because the SMC must be resetting itself somehow in its hibernation (?????). I take it home, start making a conscious effort to shut it down once or twice a day when I know I won't be using it. I also installed the recent OS and firmware updates.
    4) Saturday night (tonight 14th). On the internet in bed with phone plugged in via USB, I unplug phone on phone end and it happens again. I can't turn it on, dim green flickering in magsafe, no lights on side of mac.
    I honestly can't afford the money nor the time to keep travelling to Exeter only for it to charge soon as I put it down (magic touch of the apple store circuitry/staff I guess).
    I can't reset the SMC as it won't turn on either way - I've tried this every time its happened, under the direction of applecare phone support and it doesn't do anything for a dead machine. Along with all the other keyboard combos they suggest. The only thing that 'cures' it is 2 or 3 days of being completely unresponsive, and then spontaneously deciding to charge like nothings happened beyond a battery drain, usually in the store.
    What can I do? Whenever I go to the Apple store it works fine and I look like an idiot, plus they checked the hardware (incl the logic board) the first time. Could they have missed something? I spent so much money on this thing, I almost feel like I've been given a dud and they don't believe me enough to replace it.
    TIA,
    Thomasyn

    You've documented your symptoms pretty well - put it in a document and present it to the Apple Store 'genius'. I would  insist on a logic board replacement and a battery replacement. I feel as if you have a dud as well (the hard drive dying so soon, the problems you're describing, etc.). Apple will have a log of your AppleCare calls so make them frequently.
    Before going back to the store, call AppleCare again with your symptoms so that they can document them. Let them make your appointment at the Apple Store.
    Good luck,
    Clinton

  • BB 9930 Bluetooth Pairing Issues with 2011 Prius

    I'm having a bluetooth pairing problem with my Blackberry 9930 staying connected to my 2011 Toyota Prius.  It pairs fine and then some time later it will dial randomly or disconnect or freeze up.  Toyota says it is a common problem with the new Verizon Blackberry phones.  Went to the Blackberry forum and there are plenty of posts where the same problem is occuring on a variety of late model autos with the 9930 and no response from RIM. 
    Is there a patch out there to address this issue??  Is Verizon addressing this issue with RIM??
    Thank you,
    Richard

    I have the same problem with my 2011 GMC Yukon Denali (great truck BTW).  I go to make a call and it dials out and connects with the end user but I can't hear them and they can't hear me.  I manually turn off the bluetooth connection on my phone wait for the disconnected from Yukon message and then turn it back on.  Once I get the connected to Yukon message, I can place the call and it works fine.  Then randomly, it'll stop again and I'll go through the same procedure.  It's a pain in the neck (or other body parts)! 
    When will Verizon (RIM) have a fix out for this?  I've seen it in quite a few posts on the Internet so this problem seems pretty widespread. 
    Thanks

  • Does Verizon ever provide a different model phone if the customer has basically had the same issues with 3 prior 'replacemet' (refurbished) phones?

    I have owned a Samsung Galaxy Stellar for the about the past year and a half, which is only my second smartphone. I am not a whiz at all this but I'll try to be coherent. I had problems with the Stellar  from the beginning: Very slow loading browser, problems with the cursor, etc. After about 6 months, the phone dropped, and no, I didn't throw it on the ground!
    I have insurance and it was still under warranty, so it was replaced, by Assurian, I believe. The replacement phone had the same problems, plus a whole lot more. During calls, the wifi, and/or Bluetooth options would appear, or the phone would suddenly go on mute. In addition, when I tried to access my voicemail, what I heard was my own voice and outgoing message, not the one from Verizon asking for the password. These problems were intermittent, which made the Verizon employees  dubious, but it's like the car that you take to the garage that suddenly works fine. Anyway, there were some other problems too, so I got a replacement phone again, which is the phone I currently have had for about 3 months. A few days ago it went from bad to worse. In fact it went Crazy!: Every call I make or receive is immediately dropped. Maybe after 5 or 6 tries, I can  complete a call, but rarely. When I do, the mute and speaker options spontaneously activate, at the same time!!  When I go into my voicemail, the messages are deleted in rapid fashion, one after the other, and I cannot get them back.   Or, as I said earlier, the Wifi/Bluetooth screens appear, and it's difficult to punch in any numbers as I have to hit the back arrow many times. Strangely, the phone makes odd sounds: It buzzes or makes this odd chiming sound! If I didn't know better, I would think that I have finally lost my mind! I could go on but you have the gist.  The phone is simply not workable. I  phoned tech support, and she was very nice. After an hour on the phone, it worked ok, until the following day. She didn't do a factory reset, but she had me take the sim card and battery out. She did things on her end, which unfortunately I don't recall, but the phone worked ok until the following day, when it went crazy again.
    I took it to the corporate Verizon store where I live, The guy said "It's a lousy phone, a cheap, bottom of the line phone." By the way, throughout this time, I had had about 6 hours with tech support, between this phone and the last one.
    THIS IS MY QUESTION: I asked him if I could have a totally different phone, since this model is clearly defective. He said no, but they could send me another replacement. He told me to call trech support  while I was there in the store and ask them, because they don't do repairs at the store. The tech on the phone  told me the issue is with my Gmail account! That there is a virus on some phones and each time I get a replacement phone, because I have kept the same Gmail account, the virus keeps getting 'transferred', for lack of a better word, to the next phone. I was totally incredulous. Virus? She said, "Well, I use the  term loosely, but it's just a weird glitch.When you get a replacement phone, bring it back and we'll save and upload all your data, and set  you up with a new email account." I was confused and annoyed, as I had never heard of this, and felt I was getting the runaround. I asked her if they could give me a different phone (free of charge) and of course the answer was no. By the way, I should mention that the Stellar is no longer made. These are my options, according to the 3 different Verizon employees I spoke with: I am eliblele for the early upgrade which they call the Edge. From what I understand, it's the full retail price paid out over 2 years, with a partial payment made at time of purchase. One person told me that after 24 months, they would accept what I paid as payment in full? Sounds too generous. Option 2 is $50 of a new phone, and option 3 is to buy a new phone at a Verizon store that is having an android sale. So, I acquiesced to getting another replacement which I will keep until I buy a new totally different phone. My impression is that it's not like buying a bad toaster. They don't refund your money and let you get whatever you want for the same price! My question is this: Does Verizon ever just replace a phone that has had problems, with a totally different model? I have made as much of a stink as I can muster towards that end, but I am wondering if anyone out there has actually been able to pull that off?
    Thank you for any feedback ,comments or stories!

        amysue, We defintely want you to have a reliable and working phone. Our apologies that you have had issues with the current model, the Galaxy Stellar. After reviewing information about the overall function of the phone, it does not appear that Samsung has recalled the device or stated that all Stellar devices are defective, with that being said, the warranty would still only cover the same make and model. The only time a completely different phone is sent out is if the manufacturer deems the entire make and model overall faulty. It is common to have a few glitches and a master/factory reset, in addition to all other troubleshooting, will help resolve these issues. The Stellar is no longer made because there have been several Samsung galalxy devices launched, and this is common with any device manufacturer. Our recommendation is to take advantage of EDGE, if you are seeking a new device with low monthly payments. This gives you the chance to explore different device options without having a contract and you can EDGE up to a new device once meeting certain requirements. We hope to resolve your concerns here or by calling customer support.
    sheritah_vzw
    Follow us on Twitter
    @VZWSupport

  • Second s5 update has made wifi and data run simutaniously, being charged for data only way to turn off Data is to go to settings. I had same issue with my other phone. Recieved two replacement phones the SIM card did not work on replacements took phone ba

    Wifi and Data running simultaneously. Data was being charged to my account even though I was on WIFI. No one can fix the issue. I have wasted 8 hours of my life and went and returned my phone and got a new one yet after the last update I now have WIFI and Data showing that they are running simultaneously.  I have looked at numerous message boards and turned off Caller ID don't have Volte on my phone but do get an error with Visual Voice Mail. I don't want any of these services, you are not helping your customers Verizon or Samsung with forcing us to update. I tried not to update my NEW phone that I had to get from Costco because of this exact same stupid issue happen on my last one. But every time I said NO to update the next time I did anything on the phone the UPDATE would pop up again. I would say NO it would come back. I was doing a text and it came up and I hit update not wanting to and then my phone began updating on a low battery. I had to rush to put on charge and then my WIFI and Data came back on together with arrows on all going up and down. I HATE the lack of support I get from SAMSUNG and VERIZON... Verizon washes their hands and say these are not Updates even though these are the features we have on all our phones like Visual Voice Mail and Volte...

    I did look at the Settings/Cellular to check the applications.  This is one of the steps I did with the person from Verizon who was an "iPhone Specialist".  And he didn't see anything unusual.  And I can honestly tell you they have very minimal number of apps on their phones.
    When I went to the Apple Store the first time with this problem, they had me update the phones iOS systems to see if this would correct the problem.  They were each running older versions but different versions.  One son had one update to do and the other had a couple of updates needed.  So, the problem started before they were updated and they weren't even on the same update.  And nothing changed after we did the updates.
    I didn't reboot the router and modem, because I'm not having any other issues with my phone, my husband's phone, our iPad, xbox, PS3, or laptops.  Would the wifi only affect their phones?

  • Imovie 11 failing to start after 10.6.5 update (same issue with iphoto)

    Hi,
    My imovie 11 is now failing to start after 10.6.5 update, I reinstalled ilife and it's still failing.
    Same issue for iphoto .
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    Benoit

    help help help. imovie 11 works fine until i populate iphoto with any photos what so ever then it just fails to kick off after looking for new video from iphoto. works fine again when i delete the iphoto libary but i don,t want to do this each time i want to use imovie.....very disapointed

  • MBP 2012 (not retina) replace HD with 2011 MBP SSD?

    I have an early 2011 MBP 13in with an Intel SSD running Lion. Wonderful computer. SSD runs like a champ. However, I just bought the 2012 15in (NOT RETINA) MBP, and I want to replace the HD in the 2012 MBP with the SSD from my 2011 MBP. Can I remove the HD from the 2012 MBP, put the SSD from the 2011 MBP into the new 2012 MBP and it will simply work? If it's not quite that simple, what steps must I take to get the SSD from the 2011 MBP working in the 2012 (NOT RETINA) MBP?
    (Oh, and for those that are curious...I am not interested in the retina MBP because the RAM and SSD are soldered into the board. No thanks.)

    and as most unbelievable things its not true, you can still replace the SSD on both the retina and non retina macbooks. Ram in the only thing you cant replace because of it being soldered (on the retina only).
    The ssd in the retina is proprietary so we have to wait for someone to release a compatable module, but it does infact unscrew and come out.
    The non-retina macbooks should be as upgradable (hdd and ram wise) as much as the 2011 edition.

  • My 2 gen iPad keeps dropping my AirPlay connection with my 2 gen Apple TV. I just updated to iOS 8.1. Before the worked flawlessly. I love AirPlay. Also my iPhone 5s has the exact same issues with 8.1.

    My 02 gen iPad keeps dropping the AirPlay connection after several minutes of play. This happened after updating to iOS 8.1. This worked perfectly on my 2 gen Apple TV before the update. It is also doing the same thing on my iPhone 5s. I use AirPlay all the time. Please help.

    Greetings rdobbins01,
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    I understand that AirPlay is not working as you would expect on either your iPhone or iPad. In this situation, I would suggest reading over and working through the information located in the attached article to help resolve this issue.
    Resolve issues with AirPlay and AirPlay Mirroring from iPhone, iPad, and iPod touch - Apple Support
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  • Page Transport does not replace the old Page, same issue with Folder trans

    Hi All,
    I have an issue with the Portal Transport for page and folder.
    First issue:
    I have a page with 2 iviews(iview1 and iview2) added to it as delta links. This page is tranported to test environment and it looks fine with 2 iviews in test. Now I remove iview2 from page and add iview3 to it. Now the page has iview1 and iview3 in it. Now when I tranport the page to test portal, I see all the 3 iviews assigned to the page. Does the portal transport replace the whole page or just appends to it. If that is the case, how do we solve the problem of removing the iview, other than manually going and removing it from the test portal.
    The same issue happens with the folder as well. I have 3 pages in a folder . I transported the folder to test portal and the test portal has 3 pages as well. Now when I delete one page and do the transport to test, I still see all the 3 pages in the folder.
    Let me know if this is a standard issue with the portal , or if there is solution to this issue.
    thanks,
    AE

    Hi Michael,
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    Anyway I am closing this thread, as the problem has been solved.
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  • Anyone have heat issues on 2011 MBP, WITHOUT the CPU being used at 100% ?

    I hear many people having heat issues with the 2011 MacBook pro. All have mentioned some process using 100% of CPU. I wonder if anyone has heat problems even though the CPU is not being used at 100%. This would shed some light as to whether the problem is related to software or hardware.

    Mine too. Get a inferno hot, and i cant use Firefox anymore, because the fans stars in less than one minute.
    Everything started after the instalation of the OS X LION.
    Nome do Modelo:          MacBook Pro
      Identificador do Modelo:          MacBookPro8,2
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      Número Total de Núcleos:          4
      Cache L2 (por Núcleo):          256 KB
      Cache de L3:          6 MB
      Memória:          8 GB
      Versão da ROM de Inicialização:          MBP81.0047.B24

  • Graphical issues with 2011 iMac and Lion

    I have a 2011 27" iMac (core i7 and AMD Radeon HD 6970M 2GB) with 2 external displays, most of the graphical issues are present in the external displays but the menu bar, dock and volume popup all appeared distorted on the main display.
    On the external display most apps look like this http://i.imgur.com/FQ0AJ.png
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    http://imgur.com/bK3jBl&RSaix
    http://imgur.com/bK3jB&RSaixl

    I also have a 27 in iMac Core i7 3.4 with the 2GB Graphics Card.
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    By the way this computer should be able to connect with 6 screens simultaneously.
    Please if you are experiencing this issue write here to inform apple about and call apple care or see the genius bar.
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