UCCX Scripting to transfer call to service when office closed.

I am pretty new to scripting and need some assistance. I have a simple script for UCCX that checks the date and time to determine if the office is open. I have the script working for when the office is open, which is step one. Now I have to be able to get the script to make a call to an answering service during closed hours/days. I am just not sure which action to choose from the menus. I am guessing that it is one of the Call Contact actions, but not sure.
Any help would be appreciated!

netbakter,
Have you come across an issue when using Call Redirect step? I'm using it to redirect the call to an extension (in an AA like environment). I notice the system marks it as Aborted - com.cisco.app.ApplicationTaskInactiveException in the Aborted and Rejected Call Detail Report when the other party doesn't pick up the call. Is this normal?
Thanks!
-JT-

Similar Messages

UCCX script and abandoned calls

Hi Guys
I got question about that UCCX script and abandoned calls , so currently we had 4 different script for support the call follow .
So the Main script is just AA let the people select menu 1 , 2 ,3 then go to different queue , after select 1 (for example) then call-direct to second script trigger number and coming into the queue .
Unfortunately , the system counter the action to be an Abandoned call , I already open the case about this issue and the TAC did not found any configure issue on UCCX , from the log we can seem all the REDIRECT,lrd=5000 is abandoned call .
23811205: Apr 28 13:01:44.257 GMT+800 %MIVR-SS_TEL-7-UNK:Call.received() JTAPICallContact[id=37148,implId=151183/1,state=STATE_RECEIVED_IDX,inbound=true,App name=APP0,task=null,session=null,seq num=-1,cn=5000,dn=5000,cgn=0405554590,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=5000,route=RP[num=5000],TP=null
23811420: Apr 28 13:02:00.491 GMT+800 %MIVR-SS_TEL-7-UNK:Call.transferring(5030) JTAPICallContact[id=37148,implId=151183/1,state=STATE_ANSWERED_IDX,inbound=true,App name=APP0,task=48000040709,session=36000027315,seq num=0,cn=5000,dn=5000,cgn=0405554590,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=5000,route=RP[num=5000],TP=5007]
23811424: Apr 28 13:02:00.491 GMT+800 %MIVR-SS_TEL-7-UNK:Call.abandoned() - transferring JTAPICallContact[id=37148,implId=151183/1,state=STATE_ANSWERED_IDX,inbound=true,App name=APP0,task=48000040709,session=36000027315,seq num=0,cn=5000,dn=5000,cgn=0405554590,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=5000,route=RP[num=5000],TP=5007]
23818414: Apr 28 13:09:46.095 GMT+800 %MIVR-SS_TEL-7-UNK:Call.transferring(239) JTAPICallContact[id=37149,implId=151183/1,state=STATE_ANSWERED_IDX,inbound=true,App name=app2_Admin,task=48000040710,session=null,seq num=-1,cn=5030,dn=5030,cgn=0405554590,ani=null,dnis=null,clid=null,atype=REDIRECT,lrd=5000,ocn=5000,route=RP[num=5030],TP=5034]
23818421: Apr 28 13:09:46.095 GMT+800 %MIVR-SS_TEL-7-UNK:Call.abandoned() - transferring JTAPICallContact[id=37149,implId=151183/1,state=STATE_ANSWERED_IDX,inbound=true,App name=app2_Admin,task=48000040710,session=null,seq num=-1,cn=5030,dn=5030,cgn=0405554590,ani=null,dnis=null,clid=null,atype=REDIRECT,lrd=5000,ocn=5000,route=RP[num=5030],TP=5034]
Please give some advice about that and I am look forward to heard from you guys soon .
Thanks

Hi Jon
I was tested "Set Call Contact Info step to mark the call as handled" last night , but not working .
so in the get call contact info properties , I was used last Redirect number to nest trigger number .
but not working .
so have got any idea about that ?
thanks

UCCX Script: Capture Original Called Number

Hi Folks,
I am not a expert in UCCX Environment, but I have to perform a basic script to capture original Called Number.
1) I have two Cisco 3825 Gateways connected over the PSTN with ISDN Signalling;
2) I am receiving the last four digits from my local provider (XXXX) and send that via voip dial peer to UCCX 10.1 to trigger 71011000. I am using the num-exp .... 71011000 to matching this dial peer.
My problem:
I need to play an annoucement that this prefix will change to another, but I have to delivery the call to CUCM extension number after that. I have the prompts yet, but how can I capture the original Called Number, since I have translated it using the num-exp commando on Cisco 3825 Gateway ?
Regards,
Luiz

I would create a separate dial-peer with the correct called number on the gateway, and add a trigger for that extension number in UCCX. Even if you have to translate it from 4 digits to an 8 digit number, you still have a unique called number coming into UCCX that you can use in your script.

Call waiting service when i call a person who is on call

Kindly let me know how i can know if the person am calling is on another call instead of calling repeatedly. Call waitings display on my screen could alert me instead of calling for long,

MGMGMGMGMG wrote:
I don't understand though why this feature is not available on the phone, if it is available by the communication system.
In addition, why there's always a question of "why you need this". I wouldn't ask if I wouldn't find it helpful.
Because it's not something the phone can do. The carrier has to do it.
And, if you post on a public forum, expect people to ask questions and make comments. If you explained why it makes a difference, people might also be able to suggest alternatives. However, it seems you may just want to complain, not actually get help. In that case, this is the wrong venue.
Submit your feedback directly to Apple using the appropriate link on the Feedback page:
http://www.apple.com/feedback
Best of luck.

UCCX Scripting:Not able to tranfer calls to Operator.

HI Experts.
I am trying to make a script like
thank you for calling XYZ Company if you know the extension please dial it now or press 0 for assitance.
I have created a script in Cisco Unfied CCX 7.1 Editor and i am able to send the calls to Users Ext's but i am not able to transfer the calls to operator when i pressed 0.
I have attached the script where i am able to transfer the calls to Users ext successfully but i also want to transfer calls to operator when any body from outside press 0.
Please review my attached script and let me know how i can do it to complete the rest.I have attached My script and also the snapshot.
Waiting for reply
thanks and best regards

Add an integer varible named intCount and set it to 0. I've added some lines and bolded them for you. The first time the script asks for a number, intCount will be 0, the second time it will be 1, so the test will be false the second time and terminate the call. I don't know what type of buisness you are in, but you may want to record a message telling them they are being disconnected and place it right before the terminate statement.
Start
Delay 2 sec
Accept (--Triggering Contact--)
startscript
PhoneNumber = get digit string (--Triggering Contact--)
     Successful
          Call Redirect (--Trigger Contact-- to PhoneNumber)
               Successful
                    goto wrapup
               Busy
                    goto startscript
               Invalid
                    goto startscript
               Unsuccessful
                    goto startscript
     Timeout
     Unsuccessful
If (PhoneNumber == "0") Then
     True
          Set PhoneNumber = "7263"
          Call Redirect (--Trigger Contact-- to PhoneNumber)
               Sucessful
                    goto wrapup
               Busy
                    goto startscript
               Invalid
                    goto startscript
               Unsuccessful
                    goto startscript
     False
Set intCount = intCount + 1
if (intCount > 1) Then
     True
          goto prewrapup
     False
goto startscript
prewrapup
Terminate (--Triggering Contact--)
wrapup
end

UCCX 9.0.2 - Agent state problems when Default script is execute

Hello,
I need some help on that problem.
I created a special script I want to use as the default script in my application. When I use this special script as the main script, everything is fine.
But when I use this special script as the "default script" in my application, desabled the main script to force my special script to be executed, I have problems with the agent's states.
--> When my agent receives the call from UCCX, he becomes in reserved state but when he answers the call, instead of going in talking state, it goes to available state. The UCCX do not further monitor the call. The only way to hang up the call is with the telephone.
Thanks,

The default scripts are not meant to be used as call routing scripts. The intention is to allow you to gracefully bow out of the call, with a customized and friendly error message, versus the default Cisco message.
NoteRemember that the purpose of the default script is to gracefully terminate the call when the main script fails, not to have a fall back to provide the original services intended by the primary script. This distinction is important because using system resources to execute this default script may impair system performance. If the primary script fails too often, then you should fix the primary script rather than providing another script to attempt the same task.
Source: UCCX Getting Started with Scripts, Chapter 5 - Advanced Scripting Techniques, Section Advanced Error Handling, Subsection Using Default Scripts
Good Example
StartAccept (--Triggering Contact--)Play Prompt (--Triggering Contact--, P[whoops.wav] + DP[3000])Terminate (--Triggering Contact--)End
EDIT: August 1, 2013 - I just learned a new trick. If you need to only play a single prompt as your default script, as in the above "good example", then UCCX has a way to do this without creating a new default script, and setting it on every single application. You upload your prompt to the repository with the filename: "unrecov_error.wav". You can even have one per language! That's pretty cool!
Bad Example
StartAccept (--Triggering Contact--)...greeting......check for holidays......check business hours......deliver main menu of 7 choices......ask caller for account number......perform DB lookup on account number......check agents logged in......select resource......queue the caller for 5 minutes......route call to agent...End
I'm not saying this is why you are seeing the weird behavior, I'm just trying to inform you that you shouldn't be routing calls to Agents in your default script.
Anthony Holloway
Please use the star ratings to help drive great content to the top of searches.

Webservice call on UCCX Script

Hi,
Anybody has idea how to call web service on UCCX script editor.
I read i have to built custom java code and import it into UCCX. Can anybody support how to use it.

Hi,
that's one way but there are several other options as well:
- using embedded Java code in your script (no custom file),
- creating the necessary Java classes with wsimport and referencing them in the script.
Please note you need at least IP IVR or UCCX Premium to make this work.
You should probably read the configuration guide about administering custom classes.
G.

UCCX Script CUCM XML Directory lookup for Calling name

Hi there!
I'm trying to fetch "calling name" by the below uccx script params but get "no protocol" java exception according to the attached screenshoot.
It seems to happen when i reach the line: xml = Create XML Document(URL[dir_url + calling_number])
My version of the UCCX is 8.02 and CUCM 7.1.5
These are the params:
Variables:
This is part of the code:
Script:
calling_number = Get Call Contact Info(--Triggering Contact--, Calling Number)
if (calling_number != null && calling_number.trim() != "")
     True        xml = Create XML Document(URL[dir_url + calling_number])
          calling_name = Get XML Document Data (xml, "//Name")
          if (calling_name != null && calling_name.trim() != "")
               True
                    Set Enterprise Call Info (--Triggering Contact--)
               False
                    /* Name Not Found */
     False
          /* ANI Not Found */
String dir_url = "http://ip_address_cucm:8080/ccmcip/xmldirectorylist.jsp?n="
String calling_number = ""
String calling_name = ""
Document xml = null
rgds, Mikael

Hi-
Did you configure the 'Call Variable Layout' or did you only configure the steps in the script?
Take a look at the 'Manage Call Variables Layout' section in the CCX Administration guide.
Cisco Unified CCX Administration Guide, Release 10.0(1)
Cisco Unified CCX Administration Guide, Release 10.5
Cisco Unified CCX Administration Guide, Release 10.6
I have not worked much with Finesse, so I cannot provide an example.
Thanks,
DJ

How can I exit my UNIX script when my PLSQL script in it calls an error?

hello.
I hope someone can help with my error handling and exiting-in-the-right-place problem.
I have several PLSQL scripts that are called from a UNIX script to insert/update employee records in ORACLE Financials.
At the end of the UNIX script, depending on whether an entry has been created in the errors table should depend on whether the UNIX script stops or not. Trouble is, its stopping too early everytime even though the the record has been inserted correctly. Please can someone either advise on what I'm doing wrong or suggest an alternative..
This the end of the PLSQL script that inserts the entry into errors table if theres an error..
WHEN OTHERS    THEN       ROLLBACK;
      err_msg := SUBSTR (SQLERRM, 1, 350);
      insert into kpmg_error_check (concurrent_id,module,narrative,status,creation_date,created_by)
                            values(0,'TEMPLOYEE_DTLS.sql',err_msg,'ERROR',SYSDATE,'Feldman');
     commit; This is the end of the UNIX script that looks at the table..
echo " "
echo "**** `date +%H:%M:%S` - Checking if TEMPLOYEE_DTLS.sql ran OK"
error_check=`sqlplus -s $user_id @$SU_TOP/sql/SUTEMPCHK.sql 1`
if `echo $error_check` -ge 1
then
# Load failed
echo " "
echo "**** `date +%H:%M:%S` - TEMPLOYEE_DTLS has failed - check table KPMG_ERROR_CHECK for details.."
exit 1
else
# Load finished OK, if input data file exists, move and rename it
echo " "
echo "**** `date +%H:%M:%S` - TEMPLOYEE_DTLS has finished OK.."
fiThis is the entire SUTEMPCHK.sql script that the UNIX script uses..
-- Check if any errors have occurred
SELECT count(1) FROM kpmg_error_check WHERE concurrent_id = &1
EXITIs it that the above is always returning '1' and so always thinks theres an entry in the errors table?
Is there an easier way?
many thanks,
Steven

Hi,
You have to iterate through all pages.marginPreferences:
var
myDocument = app.activeDocument,
allPagesMaPref = myDocument.pages.everyItem().marginPreferences,
curPageMaPref;
while ( curPageMaPref = allPagesMaPref.pop() )
with (curPageMaPref) {
columnCount = 1;
//columnGutter can be a number or a measurement string.
columnGutter = "0";
bottom = "0"
//When document.documentPreferences.facingPages == true,
//"left" means inside; "right" means outside.
left = "40"
right = "0"
top = "0"
inside = "0"
Jarek

ORA-28868 error when calling Web service over HTTPS from PL/SQL utl_http

I am getting error message ORA-28868 error when calling Web service over HTTPS from PL/SQL utl_http PL/SQL package,
when browsed through some of the messages they point to setting Oracle Wallet Manager.
I am trying to connect
Any idea on how to resolve this issue ?
your input is appreciated.
Thanks
Ravi

Duplicate post ... please ignore.

How to deal with complex SOAP responses when calling web services ???

Hi all,
I have an issue when calling a web service that returns a complex
SOAP response message. With simple responses (e. g. array of strings) it
worked.
I created the PDF as an Interactive form with Livecycle Designer 8.2.
The Javascript looks like this:
var cURL = "http://blabla";
var cTestString = "too";
SOAP.wireDump=true;
var response = SOAP.request(
     cURL: cURL,
     oRequest: {
          "http://blabla.com/:complete" : {
          arg0: cTestString
          cAction: "http://bla.com:50000/"
var resp = response["http://blabla.com:serviceResponse"];
console.println("lenght:"+resp.length);
var myns = "http://blabla.com/namespace";
for (var nItem in resp.return)
console.println("" + nItem + " " + resp.return[nItem] );
     for (var ConceptView in resp.return[nItem])
       console.println(" "+resp.return[nItem].length);
       console.println(" "+ConceptView+" "+resp.return[nItem][ConceptView] );
       if (ConceptView == myns + ":Response")
          for (var item2 in resp.return[nItem][ConceptView]){
              console.println("    "+item2+" "+resp.return[nItem][ConceptView][item2] );
I call the service and when I realized that I do not find out the type of the object returned, I used the nested for-in-loops to iterate through it. But it seems that there is just one item in the Javascript object returned, although the SOAP message clearly shows that there are more than one item.
Can you help me?
One key problem when analyzing this issue is that I do not know at all
the Javascript type of response. We suspected it might be an array, but it is not
because the method .length returns "undefined". It would already be
helpful to know at least the type of this object and to know callable
methods and so on ...
Best regards
Christoph
P.S. As mentioned I used Livecycle Designer 8.2 and displayed and
debugged the document using Acrobat 9.

Christoph,
Firstly LiveCycle Designer 8.2 is still not supported to develop forms as per my knowledge. The latest version compatible for SAP Interactive Forms is ALD 8.0.
There is a difference between Acrobat based forms and LiveCycle forms and based on your coding it looks to me that you are trying to create a LiveCycle based form with coding of Acrobat which is not supported in LiveCycle Desginer, which is why you may be getting the error.
I hope that does not confuse you, so may check this [link|http://www.acrobatusers.com/articles/2006/08/designer_or_forms/index.php] for some clear information on what point I was trying to make.
Chintan

Hit TransitionException when call web service in bpm

hello, my mesage of exception like follows:
 
com.sap.glx.core.kernel.api.TransitionException: An exception occurred while executing the script "_FileIn:AUTOMATED_ACTIVITY_FI_Notice_PSP(
 com.sap.glx.adapter.BPMNAdapter:Token_0_CSS_FileIn_58b390c7e1a007da73193237933adb39 token,
 com.sap.glx.adapter.BPMNAdapter:Instance_0_CSS_FileIn_58b390c7e1a007da73193237933adb39 parent,
 com.sap.glx.adapter.internal.ContainerAdapter:Context_0_IRO_58b390c7e1a007da73193237933adb39 context_0){
exit=new com.sap.glx.adapter.BPMNAdapter:Exit();
exit:addParameter(token);
exit:addParameter(parent);
exit:addParameter(context_0);
exit:onActivation("4B1F796E2DC84120E4AC11DEB8BF00016C0D596F", parent, token);
delete exit;
controller=new com.sap.glx.adapter.internal.ExceptionAdapter:ExceptionController();
controller:setContext(token);
delete controller;
callscope=new com.sap.glx.adapter.internal.TypeRegistry:Scope_20_FileIn_58b390c7e1a007da73193237933adb39(parent);
call=new com.sap.glx.adapter.UnifiedConnectivityAdapter:Call_3_FI_Notice_PSP_58b390c7e1a007da73193237933adb39(callscope);
request=callscope:instantiate("http://tsmc.com/csspoc/notice/ejb/sb/", "#entrustSendingNotice");
mapper=new com.sap.glx.adapter.internal.Transformer:DataMapper();
yves_in=new com.sap.glx.adapter.internal.Transformer:Data();
yves_out=new com.sap.glx.adapter.internal.Transformer:Data();
data=context_0:getData();
yves_in:setData("tsmc.com/filein/pc/iresolution/Pool/FileIn", "$tsmc.com/filein/pc/iresolution/Pool/FileIn:IRO", data, "F2E8AB22162217BCFE0495CA03E629FD");
yves_out:setData("http://tsmc.com/csspoc/notice/ejb/sb/", "$http://tsmc.com/csspoc/notice/ejb/sb/:entrustSendingNotice", request, "0B03C177B47A4396F51FAC817E2C3870");
mapper:map("4B1F796E2DCB4E62E4AC11DEB49600016C0D596F_58b390c7e1a007da73193237933adb39", yves_in, yves_out);
request=yves_out:getData("http://tsmc.com/csspoc/notice/ejb/sb/", "$http://tsmc.com/csspoc/notice/ejb/sb/:entrustSendingNotice", "0B03C177B47A4396F51FAC817E2C3870");
delete yves_in;
delete yves_out;
delete mapper;
call:setInputData("http://tsmc.com/csspoc/notice/ejb/sb/", "$http://tsmc.com/csspoc/notice/ejb/sb/:entrustSendingNotice", request);
response=callscope:instantiate("http://tsmc.com/csspoc/notice/ejb/sb/", "#entrustSendingNoticeResponse");
call:setOutputData("http://tsmc.com/csspoc/notice/ejb/sb/", "$http://tsmc.com/csspoc/notice/ejb/sb/:entrustSendingNoticeResponse", response);
call:invoke();
response=call:getOutputData("http://tsmc.com/csspoc/notice/ejb/sb/", "$http://tsmc.com/csspoc/notice/ejb/sb/:entrustSendingNoticeResponse");
mapper=new com.sap.glx.adapter.internal.Transformer:DataMapper();
yves_in=new com.sap.glx.adapter.internal.Transformer:Data();
yves_out=new com.sap.glx.adapter.internal.Transformer:Data();
yves_in:setData("http://tsmc.com/csspoc/notice/ejb/sb/", "$http://tsmc.com/csspoc/notice/ejb/sb/:entrustSendingNoticeResponse", response, "0B03C177B47A4396F51FAC817E2C3870");
mapper:map("4B1F796E2DD00950E4AC11DEC9F000016C0D596F_58b390c7e1a007da73193237933adb39", yves_in, yves_out);
delete yves_in;
delete yves_out;
delete mapper;
delete call;
delete callscope;
token:state=14;
com.sap.glx.core.kernel.execution.transition.ScriptTransition.execute(ScriptTransition.java:69)
com.sap.glx.core.kernel.execution.transition.Transition.commence(Transition.java:241)
com.sap.glx.core.kernel.execution.LeaderWorkerPool$Follower.run(LeaderWorkerPool.java:118)
com.sap.glx.core.resource.impl.common.WorkWrapper.run(WorkWrapper.java:58)
com.sap.glx.core.resource.impl.j2ee.ServiceUserManager$ServiceUserImpersonator$1.run(ServiceUserManager.java:116)
java.security.AccessController.doPrivileged(Native Method)
javax.security.auth.Subject.doAs(Subject.java:337)
com.sap.glx.core.resource.impl.j2ee.ServiceUserManager$ServiceUserImpersonator.run(ServiceUserManager.java:114)
com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
java.security.AccessController.doPrivileged(Native Method)
com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:169)
com.sap.glx.core.kernel.api.TransitionException: An exception occurred while executing the script command "call:invoke()"
com.sap.glx.core.kernel.trigger.config.Script.execute(Script.java:675)
... (11 more)
com.sap.glx.core.kernel.api.TransitionException: com.sap.glx.adapter.api.AdapterException: Unexpected exception occured.
com.sap.glx.core.dock.impl.DockObjectImpl.invokeMethod(DockObjectImpl.java:465)
com.sap.glx.core.kernel.trigger.config.Script$MethodInvocation.execute(Script.java:247)
... (12 more)
com.sap.glx.adapter.api.AdapterException: Unexpected exception occured.
com.sap.glx.adapter.app.ucon.UnifiedWebServiceCallObject.invokeWebServiceOperation(UnifiedWebServiceCallObject.java:333)
com.sap.glx.adapter.app.ucon.UnifiedWebServiceCallClass.invoke(UnifiedWebServiceCallClass.java:197)
... (14 more)
com.sap.glx.adapter.api.AdapterException: Exception occured during wsdas initialization.
com.sap.glx.adapter.app.ucon.UnifiedConnectivityAdapter.createNewWSDAS(UnifiedConnectivityAdapter.java:654)
com.sap.glx.adapter.app.ucon.UnifiedWebServiceCallClass.getWSDAS(UnifiedWebServiceCallClass.java:53)
... (16 more)
com.sap.engine.services.webservices.espbase.discovery.TargetNotMappedException: Logical Target CSD.SystemHome.f7sap03 not mapped to a physical system.
com.sap.esi.esp.service.server.query.discovery.DestinationsHelperImplSoa.getLogicalDestination(DestinationsHelperImplSoa.java:831)
com.sap.esi.esp.service.server.query.discovery.DestinationsHelperImplSoa.getWSDLUrl(DestinationsHelperImplSoa.java:985)
com.sap.engine.services.webservices.espbase.client.dynamic.GenericServiceFactory.getWSDLUrl(GenericServiceFactory.java:582)
com.sap.engine.services.webservices.espbase.client.dynamic.GenericServiceFactory.createService_NewInstance(GenericServiceFactory.java:338)
com.sap.engine.services.webservices.espbase.client.dynamic.GenericServiceFactory.createService(GenericServiceFactory.java:321)
com.sap.engine.services.webservices.espbase.wsdas.impl.WSDASImpl.<init>(WSDASImpl.java:33)
com.sap.engine.services.webservices.espbase.wsdas.impl.WSDASFactoryImpl.createWSDAS(WSDASFactoryImpl.java:39)
... (18 more)
 
i have no idea why and how it happen, it been work well.

Vic,
the vital piece of information in the error stack is this line:
com.sap.engine.services.webservices.espbase.discovery.TargetNotMappedException: Logical Target CSD.SystemHome.f7sap03 not mapped to a physical system.
It seems that there is something wrong with the configuration of the target system for the called Web Service in your AS Java.
Best regards,
Oliver
Edited by: Oliver Goetz on Dec 11, 2009 5:24 PM
Edited by: Oliver Goetz on Dec 11, 2009 5:24 PM

TimeoutException - when calling web services method that opens a PDF

I am updating a legacy program which uses Adobe Acrobat 7.0 Professional. The idea is that the client will call web service methods, which handle opening a PDF, reading from or writing to the PDF, saving if necessary, and closing. It then returns the data (if reading) to the client.
The only issue with this that I'm having is that the client will pause for about 60 seconds, and throw a TimeoutException.
I know that the method on the web services end is working, because I wrote a quick driver which calls the very same method, but it executes normally, and works perfectly.
My question is basically, is there anything that would cause the client to hang/freeze when calling the web services method to do this task? Everything is running on my workstation, and I've debugged to see that the filename being passed is the same in both tests.
Thanks!

Thank you, I somehow missed seeing that subforum. I reposted it in that forum instead. This thread can be deleted/closed. Thanks!

Axis error when calling deployed service on weblogic

Hi,
I am trying to deploy the simple HelloWorld service using an .ear file on the weblogic8.1 server. But when I am trying to call the service, its giving me the error:
**Fault - ; nested exception is:**
** org.apache.axis.ConfigurationException: Could not find class for the service named: com.tutorial.Hello**
**Hint: you may need to copy your class files/tree into the right location (which depends on the servlet system you are using).; nested exception is:**
** java.lang.ClassNotFoundException: Class bytes found but defineClass()failed for: 'com.tutorial.Hello'**
**AxisFault**
**faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server.generalException**
**faultSubcode:**
**faultString: Could not find class for the service named: com.tutorial.Hello**
**Hint: you may need to copy your class files/tree into the right location (which depends on the servlet system you are using).; nested exception is:**
** java.lang.ClassNotFoundException: Class bytes found but defineClass()failed for: 'com.tutorial.Hello'**
From what I read, the problem seems to be associated with the deploy.wsdd file. Hence I am giving the description of that file below:**
**<?xml version="1.0" encoding="UTF-8"?><deployment xmlns="http://xml.apache.org/axis/wsdd/" xmlns:java="http://xml.apache.org/axis/wsdd/providers/java">**
****
**<service name="Hello" provider="java:RPC" style="rpc" use="encoded">**
**<parameter name="wsdlTargetNamespace" value="http://tutorial.com"/>**
**<parameter name="wsdlServiceElement" value="HelloService"/>**
**<parameter name="wsdlServicePort" value="Hello"/>**
**<parameter name="className" value="com.tutorial.Hello"/>**
**<parameter name="wsdlPortType" value="Hello"/>**
**<parameter name="typeMappingVersion" value="1.2"/>**
**<operation xmlns:operNS="http://tutorial.com" xmlns:rtns="http://www.w3.org/2001/XMLSchema" name="sayHello" qname="operNS:sayHello" returnQName="sayHelloReturn" returnType="rtns:string" soapAction="">**
**<parameter xmlns:tns="http://www.w3.org/2001/XMLSchema" qname="name" type="tns:string"/>**
**</operation>**
**<parameter name="allowedMethods" value="sayHello"/>**
**</service>**
**</deployment>**
Please let me know where do I need to make the changes or give some hint towards this error.
-Sourik

Hi Alex,
This link would give u the reason of the error
http://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html
Also have a look at this note
SAP Note 857596 - Message server: Status code for redirect requests
Regards,
Prateek
Message was edited by:
Prateek Srivastava

ICM_HTTP_SSL_ERROR when calling web service

Summary: ICM_HTTP_SSL_ERROR was met when I called web service in ABAP with logical port & RFC Connection of type G.
Details:
1. the test of RFC Connection of type G in SM59 works OK, with SSL inactive and basic authentication.
2. while in ABAP code, the calling to web service throws ICM_HTTP_SSL_ERROR, using the logical port with the RFC Connection as HTTp Destination.
3. also, with using URL directly in logical port settings, the calling to web service in ABAP throws ICM_HTTP_SSL_ERROR.
I searched threads and blog for ICM_HTTP_SSL_ERROR, it seems others met ICM_HTTP_SSL_ERROR in SM59; while my case is the test in SM59 works well.
Anybody can help?
Thanks and kind regards.
Said

Dear Sayid,
The document which you had mentioned here is really helpful.
I'am working on Digital Signature for Form16 in SAP.I stucked up with the same issue.
I went through the document of
Enabling SSL and Client Certificates on the SAP J2EE Engine by Angel Dichev
in that document i went through one note
Note: Per default, the SAP J2EE Engine uses the u201Cssl-credentialsu201D entry for SSL, which contains a
public-key certificate that has been signed by a test CA. Although this certificate can be used for
testing purposes, a certificate that has been signed by a well-known, productive CA should be used
when in production mode.
right now i'am doing it for testing purpose, in the above note it is mentioned that we can use default credentials but when i see the expiry date of this default credentials in my server 1) SSL-Credentials 2)SSL-Credentials-cert it is given that these certificates are Valid Not After 2005 year.
So i got confused now whether to use the default credentials or not.
Please guide me with a solution.
With Regards,
Pradeep.B

UCCX Scripting to transfer call to service when office closed.

Similar Messages

Maybe you are looking for