UCM error coming repeatedly in UCM logs

hello,
I am getting below error repeatedly in UCM logs, any idea why its coming:
Event generated by user 'sysadmin' at host 'CIS'. sysadmin = user name
Unable to determine user credentials for sysadmin. The content server
has too many outstanding requests against the user storage system in order to
handle this request in a reasonable amount of time. [ Details ]
An error has occurred. The stack trace below shows more information.
!csUserEventMessage,sysadmin,CIS!$!csUserTooManySimultaneousCredentialChecks,sysadmin
intradoc.common.ServiceException: !csUserTooManySimultaneousCredentialChecks,sysadmin
at intradoc.server.UserStorage.retrieveUserDatabaseProfileDataEx(UserStorage.java:156)
at intradoc.server.UserStorageUtils.loadUserData(UserStorageUtils.java:88)
at intradoc.server.ServiceSecurityImplementor.loadUserData(ServiceSecurityImplementor.java:538)
at intradoc.server.ServiceSecurityImplementor.globalSecurityCheck(ServiceSecurityImplementor.java:222)
at intradoc.upload.UploadSecurityImplementor.globalSecurityCheck(UploadSecurityImplementor.java:60)
at intradoc.server.Service.globalSecurityCheck(Service.java:2672)
at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:678)
at intradoc.server.Service.doRequest(Service.java:1890)
at intradoc.server.ServiceManager.processCommand(ServiceManager.java:435)
at intradoc.server.IdcServerThread.processRequest(IdcServerThread.java:265)
at intradoc.server.IdcServerThread.run(IdcServerThread.java:160)
at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTuningWorkManagerImpl.java:528)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:178)
Thanks,
MAK

Hi,
We are using Oracle Web Center Content 11.1.1.5.0 version and in UCM log, getting following errors repeteadly.
Could you please suggest, what is causing this issue?
!csUserEventMessage,sysadmin,CIS!$ intradoc.common.ServiceException: !csUnableToDownload,(null)
services/3     11.20 00:53:38.354     IdcServer-19576     *ScriptStack GET_FILE
services/3     11.20 00:53:38.354     IdcServer-19576     3:computeDocID,dID=null
services/3     11.20 00:53:38.354     IdcServer-19576     at intradoc.server.ServiceRequestImplementor.buildServiceException(ServiceRequestImplementor.java:2115)
services/3     11.20 00:53:38.354     IdcServer-19576     at intradoc.server.Service.buildServiceException(Service.java:2260)
services/3     11.20 00:53:38.354     IdcServer-19576     at intradoc.server.Service.createServiceExceptionEx(Service.java:2254)
services/3     11.20 00:53:38.354     IdcServer-19576     at intradoc.server.Service.createServiceException(Service.java:2249)
services/3     11.20 00:53:38.354     IdcServer-19576     at intradoc.server.FileService.computeDocID(FileService.java:421)
services/3     11.20 00:53:38.354     IdcServer-19576     at sun.reflect.GeneratedMethodAccessor237.invoke(Unknown Source)
services/3     11.20 00:53:38.354     IdcServer-19576     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
services/3     11.20 00:53:38.354     IdcServer-19576     at java.lang.reflect.Method.invoke(Method.java:597)
services/3     11.20 00:53:38.354     IdcServer-19576     at intradoc.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:86)
services/3     11.20 00:53:38.354     IdcServer-19576     at intradoc.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:310)
services/3     11.20 00:53:38.354     IdcServer-19576     at intradoc.common.ClassHelperUtils.executeMethod(ClassHelperUtils.java:295)
services/3     11.20 00:53:38.354     IdcServer-19576     at intradoc.server.Service.doCodeEx(Service.java:550)
services/3     11.20 00:53:38.354     IdcServer-19576     at ziprenditions.ZipRenditionsHandler.callMethodRecursively(ZipRenditionsHandler.java:1635)
services/3     11.20 00:53:38.354     IdcServer-19576     at ziprenditions.ZipRenditionsHandler.computeDocID(ZipRenditionsHandler.java:692)
services/3     11.20 00:53:38.354     IdcServer-19576     at sun.reflect.GeneratedMethodAccessor236.invoke(Unknown Source)
services/3     11.20 00:53:38.354     IdcServer-19576     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
services/3     11.20 00:53:38.354     IdcServer-19576     at java.lang.reflect.Method.invoke(Method.java:597)
services/3     11.20 00:53:38.354     IdcServer-19576     at intradoc.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:86)
services/3     11.20 00:53:38.354     IdcServer-19576     at intradoc.common.ClassHelperUtils.executeMethodReportStatus(ClassHelperUtils.java:324)
services/3     11.20 00:53:38.354     IdcServer-19576     at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:79)
services/3     11.20 00:53:38.354     IdcServer-19576     at intradoc.server.Service.doCodeEx(Service.java:533)
services/3     11.20 00:53:38.354     IdcServer-19576     at intradoc.server.Service.doCode(Service.java:505)
services/3     11.20 00:53:38.354     IdcServer-19576     at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1643)
services/3     11.20 00:53:38.354     IdcServer-19576     at intradoc.server.Service.doAction(Service.java:477)
services/3     11.20 00:53:38.354     IdcServer-19576     at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1458)
services/3     11.20 00:53:38.354     IdcServer-19576     at intradoc.server.Service.doActions(Service.java:472)
services/3     11.20 00:53:38.354     IdcServer-19576     at intradoc.server.ServiceRequestImplementor.executeActions(ServiceRequestImplementor.java:1391)
services/3     11.20 00:53:38.354     IdcServer-19576     at intradoc.server.Service.executeActions(Service.java:458)
services/3     11.20 00:53:38.354     IdcServer-19576     at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:737)
services/3     11.20 00:53:38.354     IdcServer-19576     at intradoc.server.Service.doRequest(Service.java:1890)
services/3     11.20 00:53:38.354     IdcServer-19576     at intradoc.server.ServiceManager.processCommand(ServiceManager.java:435)
services/3     11.20 00:53:38.354     IdcServer-19576     at intradoc.server.IdcServerThread.processRequest(IdcServerThread.java:265)
services/3     11.20 00:53:38.354     IdcServer-19576     at intradoc.server.IdcServerThread.run(IdcServerThread.java:160)
services/3     11.20 00:53:38.354     IdcServer-19576     at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTuningWorkManagerImpl.java:528)
services/3     11.20 00:53:38.354     IdcServer-19576     at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
services/3     11.20 00:53:38.354     IdcServer-19576     at weblogic.work.ExecuteThread.run(ExecuteThread.java:178)
services/3     11.20 00:53:38.354     IdcServer-19576     Caused by: intradoc.common.ServiceException: !csItemNoLongerInSystem1,null
services/3     11.20 00:53:38.354     IdcServer-19576     at intradoc.server.utils.FileRevisionSelectionUtils.computeDocumentRevisionInfo(FileRevisionSelectionUtils.java:487)
services/3     11.20 00:53:38.354     IdcServer-19576     at intradoc.server.FileService.computeDocID(FileService.java:416)
services/3     11.20 00:53:38.354     IdcServer-19576     ... 31 more
system/6     11.20 00:53:38.373     IdcServer-19576     DataStreamWrapper not completely filled outAppreciate for quick response.
Regards
Ram

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select circle, EQUP_INDEX, port, diff,
(Total_input_traffic_MB - LAG(Total_input_traffic_MB) OVER (PARTITION BY EQUP_INDEX,port ORDER BY EQUP_INDEX,port1,port) ) /900 * 8 Rate_of_input_traffic_Mb_Sec,
(Total_output_traffic_MB - LAG(Total_output_traffic_MB) OVER (PARTITION BY EQUP_INDEX,port ORDER BY EQUP_INDEX,port1,port)) /900 * 8 Rate_of_output_traffic_Mb_Sec,
(Total_input_packet_NOS -LAG(Total_input_packet_NOS) OVER (PARTITION BY EQUP_INDEX,port ORDER BY EQUP_INDEX,port1,port)) Total_input_packet_NOS,
(Total_output_packet_NOS - LAG(Total_output_packet_NOS) OVER (PARTITION BY EQUP_INDEX,port ORDER BY EQUP_INDEX,port1,port)) Total_output_packet_NOS,
(Total_receive_drop_KB - LAG(Total_receive_drop_KB) OVER (PARTITION BY EQUP_INDEX,port ORDER BY EQUP_INDEX,port1,port)) Total_receive_drop_KB,
(Total_transmit_drop_KB- LAG(Total_transmit_drop_KB) OVER (PARTITION BY EQUP_INDEX,port ORDER BY EQUP_INDEX,port1,port)) Total_transmit_drop_KB,
Destination_Router from (
SELECT /*+ ORDERED USE_NL(PR) USE_NL(PD)INDEX(PR PRFR_TIME_TYPES_IDS_UNQ) */
TRUNC(pr.prfr_start_time) prfr_start_time,
--TO_CHAR(pr.prfr_start_time,:QRY3) grpCol1,
--&P_AGG(TO_CHAR(pr.prfr_start_time, :QRY4)&P_MIN) grpCol2,
area_area_code circle,
pr.PRFR_NEMS_PARENT_ID EQUP_INDEX,
--MAX(DECODE(po.PRFO_CODE,'port',SUBSTR(pd.prfd_value,INSTR(pd.prfd_value,'/')+1,1000))) port1,
''''||MAX(DECODE(po.PRFO_CODE,'port',pd.prfd_value)) port,
MAX(pr.prfr_start_time - TO_DATE(:p_start_date,'DD-MON-YYYY HH24:MI')) diff,
SUM(DECODE(po.PRFO_CODE,'Total_input-traffic',to_number(nvl(pd.prfd_value,0))))/1024/1024 Total_input_traffic_MB,
SUM(DECODE(po.PRFO_CODE,'Total_output-traffic',to_number(nvl(pd.prfd_value,0)))) /1024/1024 Total_output_traffic_MB,
SUM(DECODE(po.PRFO_CODE,'Total_input-packet',to_number(nvl(pd.prfd_value,0)))) Total_input_packet_NOS,
SUM(DECODE(po.PRFO_CODE,'Total_output-packet',to_number(nvl(pd.prfd_value,0)))) Total_output_packet_NOS,
SUM(DECODE(po.PRFO_CODE,'Total_receive-drop',to_number(nvl(pd.prfd_value,0)))) /1024 Total_receive_drop_KB,
SUM(DECODE(po.PRFO_CODE,'Total_transmit-drop',to_number(nvl(pd.prfd_value,0)))) /1024 Total_transmit_drop_KB,
MAX(DECODE(po.PRFO_CODE,'Destination_Router',pd.prfd_value)) Destination_Router
FROM ( select equp_id,equp_index,area_area_code,area_code from
areas ar1,locations lo,equipment eq
where exists (select 'X' from areas B where ar1.area_code = b.area_code &QRY1 )
and eq.equp_locn_ttname = lo.locn_ttname
and lo.locn_area_code = ar1.area_code
-- AND ar1.area_code in (select area_code from areas &QRY1)
AND equp_equt_abbreviation LIKE '%MPBN%' &QRY &P_EQUPIDLIST) eq,
PERF_RECORDS pr, PERF_DATA pd,PERF_OBJECTS po
WHERE pr.PRFR_ID = pd.PRFD_PRFR_ID
AND pd.PRFD_start_time =pr.prfr_start_time
AND pd.PRFD_PRFO_ID = po.PRFO_ID
AND pr.PRFR_PARENT_ID=to_char(eq.equp_id) and pr.PRFR_object_ID =to_char(eq.equp_id)
AND pr.prfr_start_time >=TO_DATE(:p_start_date,'DD-MON-YYYY HH24:MI') -1/96
AND pr.prfr_start_time < TO_DATE(:p_end_date,'DD-MON-YYYY HH24:MI')
--AND TO_CHAR( pr.prfr_start_time ,'MI')='00'
AND po.PRFO_PRFT_TYPE = 'MPBN_Traffic_NetOp'
GROUP BY area_area_code,eq.equp_index,pr.prfr_id,pr.prfr_start_time ,pr.PRFR_NEMS_PARENT_ID
) where port like :P_SSA ) a
where diff >0
group BY circle, EQUP_INDEX, port

never seen that error before. can you verify that number?
keep halving the query the query until you find the offending field.
e.g.
if
select
a,
b,
d,
d
from table
gives you an error, in the next run do
select
a,
b --,
--c,
--d
from table

UCM error coming repeatedly in UCM logs

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