Unable to access Shopping Cart
I am running iTunes 7.3.2 on Windows 2000. I can access the iTunes store and could move selections to my shopping cart until it became full, but I cannot access my shopping cart. I get the message, "We could not complete your iTunes request. An unknown error occurred (5002). There was an error in the iTunes Store. Please try again later." I've had this message for several days. Now I'm being told to delete or purchase items in the cart because it is full, but I can't access the cart. Argh! Any suggestions?
Hi ... I am also have the Shopping Cart related problem. It started yesterday afternoon - or at least that's when I noticed it. I was already logged into the iTunes Store, and made some selections. I went to check out, and then was prompted for my password to complete the purchase. This time, I noticed that it asked me to save my password for future purchases. I did not recall seeing this previously. I selected the option, and entered my password. My password was rejected twice. I went to look it up and verified it was correct.
I came back to my computer, and after fumbling around with logging in, logging out, rebooting, etc, I was able to finally make it in, but I was told that my credit card information was out of date or incorrect. I went through and posted all of my details. I was able to finally make the purchase, but have yet to be able to make the download. Whenever I attempt to retrieve my purchases, I am prompted with a message 'Unable to check for purchases. The iTunes Store is temporarily unavailable. Please try again later.' Fortunately, the purchase doesn't seem to have posted to my credit card .... yet.
I contacted support yesterday. No response, not even canned or auto acknowledge. This is very disappointing. First to have the problem, then not to get a prompt resolution - not even prompt auto receipt acknowledgement. Then I come here and see a lot of similar problems, all with similar lack of responsiveness but what seems clearly a larger problem on Apple's end.
If Apple wants to play in the consumer entertainment business, prompt responsiveness is expected for on demand sales. Else, they'll find another source. It's not true what one poster here said - you're not locked into Apple for your media. You might need to use iTunes to sync your media devices, but I have iPods and an Apple TV, and the media that feeds them isn't all from the iTunes Store, not even a quarter of it.
EDIT: After poking around some more, I did find a post about going to your profile and cleaning up your information there. I did notice that my email address was incorrect (which would explain the lack of response from support). I've updated that, but it may take a while to update for all resources, such as iTunes Store. I'll post an update if it resolves the issue.
Message was edited by: jthNET
Similar Messages
-
ERROR message 502 - Unable to access shopping cart
ok, this has been driving me CRAZY for months now. I am having a problem trying to access my shopping cart. It is an intermittent problem so I don't believe it would have anything to do with my anti-virus software. Also, I disabled it to troubleshoot.
Is anyone aware of this issue?
Thanks!!
yoli
presario 6000 Windows XPIf you want to shop then change your shopping prefs to '1 Click' and see if you can purchase. Then contact iTS Customer Service via the links on this page http://www.apple.com/support/itunes/store/buy_troubleshooting/ and fill out the form at the bottom describing your problem.
It is likely that your cart needs to be reset. This can happen when you place an item in the cart - don't purchase it - and then the item is removed from the iTS before you decide to purchase.
MJ -
I am unable to see Shopping cart in the Purchaser's Worklist
Hi All,
i am unable to see Shopping cart in the Purchaser's Worklist after Approval, the status shows "In Purchaser's Worklist".
can any one tell me what will be the problem
Reg.
RaviHi
I think, the user is having authorization role problem or Do this
<u>Also check, in the Extended search option, include the options, Bought on behalf of as checked ('X') and Include Completed Shopping carts as 'X' with Time Frame - (LAst Year) and Status = ALL</u>
<b>Refer to Transaction BBP_MON_SC (Monitor Shopping cart ) to check it whether it's pending in with whom and at what status.</b>
<i>Also, alternatively, you can refer to BBP_PD transaction, Specify the Shopping cart number there in the Object_ID field and you will get the details.</i>
Hope this will help.
Please reward suitable points.
Regards
- Atul -
Web Dynpro SRM 7.0 - Access Shopping Cart One Screen User Default Settings
Hi all,
In my current project I have a requirement which includes to validate the user default values on shop on one screen functionality, my question is, how can I access to this information? In web dynpro there's no reference to this information and in addition is not stored in the database as is only "available" during the current Shopping Cart creation.
Many Thanks in Advance,
Sara.Dear Poster,
As no response has been provided to the thread in some time I must assume the issue is resolved, if the question is still valid please create a new thread rephrasing the query and providing as much data as possible to promote response from the community.
Best Regards,
SDN SRM Moderation Team -
Can't access Shopping Cart since upgrading to 7.0.1
Since I upgraded iTunes from version 7.0.0 to 7.0.1, I have not been able to access my Shopping Cart.
The error appears as follows:
"We could not complete your iTunes Store request.
An unknown error occurred (5002).
There was an error in the iTunes Store. Please try again later."
I have tried relaunching iTunes, restarting my computer, reinstalling iTunes, and switching to "Buy and download using 1-click" and back, but nothing has worked.
Does anyone else have this problem, and does anyone know how, or have any suggestions how to fix this?
Thanks.
Mac Mini G4 Mac OS X (10.4.8) 1.42 Ghz, 1 GB RAM, SuperdriveJust to note, even after installing iTunes 7.0.2, I get the same error.
-
Error 5002 when accessing shopping cart
Hi:
I keep getting the above error message when I try to access my shopping cart.
I am able to access the iTunes store, and all other sections of the software, but when I try to access the shopping I get a connection timeout and the above non-specified error.
Can anyone help me? I would really like to get back to buying some music and videos.
Desktop PC Windows XP ProThis is a bit of a long shot, but it worked for another user, so it's worth a try. Go to the iTunes Store preferences, select "Buy and Download Using 1-Click", close the preferences window, reopen the preferences window and reselect "Buy and Download Using Shopping Cart". Then see if your Shopping Cart will work.
Another user reported that the problem occurred when his credit card expiration date needed updating. Log into your iTunes Store account and check your credit card information.
If neither of those suggestions helps, you may need to contact the iTunes Store customer support department through the form at the bottom of their web pageand explain the problem to them.
Hope this helps. -
Cannot access shopping cart in iTunes store.
I can access the iTunes store just fine; however, I can't get to my shopping cart.
I can no longer access my shopping cart. I clicked on it today and was prompted to agree to new terms and conditions; I did so. I was then forwarded to another screen which indicated my purchase could not be completed at this time, and my selection in the left-hand column was automatically changed from 'Shopping Cart' to 'iTunes Store.' From this point, whenever I've selected 'Shopping Cart' I've received an error prompt (Unknown error 5002).
I decided to update my iTunes version, but that has not helped at all.Spent a while in the "loop" myself (agreeing to new terms for iTunes 7.6 (29), then reviewing my account info.) - now I'm out of the loop but still getting the 5002 error. I tried signing out & signing back in, quitting, restarting, fiddling with one-click, and everything else I've seen in various discussion boards. Still no luck.
Anybody have any definitive answer??? -
Accessing Shopping Cart Without Upgrading
I'm guessing one's shopping cart is saved on one's computer, rather than on Mac's end? I'd kept putting things in my old shopping cart under 10.3.4 (iTunes 4.7.1), thinking that when I bought my new iMac, once I signed in to iTunes again (under the latest version), it would automatically pull them over. Unless I'm doing something wrong, apparently not. Can I FireWire it over, or at least access it manually on the old computer so I can write them down and readd them to my new one's cart? Yes, I suppose I could download the iTunes upgrade to my old computer, but everytime I upgrade something there's always a snafu; so I'd rather do it the hard way, if at all possible.
G3 Mac OS X (10.3.4)So there's no cart data file hidden in my iTunes folder somewhere that I can get into?
Sorry but no. I just checked (having two systems here to test), and the cart information is stored on the iTunes Music Store server, not on the computer. I don't know why the new copy of iTunes doesn't show it, unless the information has just aged off the system. Just to check, you are logging into the iTMS using the same account as you used on the old system, yes?
If Apple had any sense, they'd've let you get into your cart but when you click the Buy button, then you'd get the upgrade screen.
The reason that can't work is due to the changes they've made in the iTunes Music Store structure since iTunes 4 (part of which were due to some hacker cracking the iTMS structure and allowing the bypassing of iTunes completely). The older version just won't work with the newer structure. -
Error 5002 - when trying to access shopping cart in iTunes
I've noticed some people had this error yesterday & it was apparently resolved, but I'm getting error 5002 today. Is this the same problem? Will it be sorted soon?
We are experiencing this sudden error now too. Up until last night, we were accessing our Cart. But, then after adding one more song and deleting some from the cart, we got the error and cannot access the account from any machine. In addition to this one, we have a brand new iMAC "24, dual Intel; a PowerBook G4, and a Gateway Laptop running XP. None of the machines can access this Cart. Our other iTunes account is fine, without problem. But, this account's cart is inaccessible. I can find no solution.
-
Unable to create shopping cart - Jurisdiction code could not be determined
Hi,
I've found several threads here asking about tax jurisdiction code but none of them seem to solve my problem.
When we create shopping carts for our north american back end R/3 system we cannot save them because of an error with the jurisdiction code "Jurisdiction code could not be determined ". Our ship-to address is correctly maintained with the city, country, post code, etc. I have tried maintaining the jurisdiction code on our organisational business partner but this makes no difference. For info, we use Taxware to create the jurisdiction code in the back end.
We looked at applying oss note 436760 but apparently this note is only valid for SAP Basis Component 4.6 and 6.1 but we are on 7.00. Do you think it is necessary for us to implement a BADI?
Thanks in advance for any help.
RooHi All,
Please see my answer to similar concern raised in the thread:
[BAdI BBP_CATALOG_TRANSFER - Material Group Mapping issue;
Your question is that initially it was working with Jurisdiction code and now not? Why?
Because, the backend system is either connected to the third party Tax engine such as Taxware, and doing so, some of the addresses (Country, Region, City and Pin Code combination) may have more than one Jurisdiction code, in such cases, SRM gets confused of which code to select, and hence the error.
Use the BAdI and get going!
Thanks for reading!
Ashok Kawa -
I can browse iTunes store with no problem. My network connection is just fine. I can add items to my shopping cart. It's only when I try to view my account or my iTunes shopping cart that I get an error message saying:
"We could not complete your iTunes Store request. The network connection timed out.Make sure your network settings are correct and your network connection is active, then try again." I can probably switch to "One-Click" but I have probably 200 songs in my cart and much prefer this format.
This problem seemed to begin with i-tunes 7.
Can anyone help?
Dell Windows 2000So there's no cart data file hidden in my iTunes folder somewhere that I can get into?
Sorry but no. I just checked (having two systems here to test), and the cart information is stored on the iTunes Music Store server, not on the computer. I don't know why the new copy of iTunes doesn't show it, unless the information has just aged off the system. Just to check, you are logging into the iTMS using the same account as you used on the old system, yes?
If Apple had any sense, they'd've let you get into your cart but when you click the Buy button, then you'd get the upgrade screen.
The reason that can't work is due to the changes they've made in the iTunes Music Store structure since iTunes 4 (part of which were due to some hacker cracking the iTMS structure and allowing the bypassing of iTunes completely). The older version just won't work with the newer structure. -
Unable to create shopping cart due to currency conversion error.
Hi,
We are currently working in a extended classic scenario. We have about 8 users connected under a common entity ( dept). Out of which for one user (user1) we are able to create the shopping cart and able to run the entire procurement cycle the entire cycle.
When we are trying to create a SHC with any other user ( user2 to 8) its giving the errors like
1) Currency Conversion Error ( to GBP). Please inform help desk.
2) Error in account assignment for item 0.
Attributes for all the users ( user1 to user8) are same and we are not getting any error in the attribute check as well.
Please suggest.Look up note 419423 + related notes to repair incorrect SRM users. What you report sounds a bit strange. A debugging session might be helpful too. Especially the 2nd error looks like something 'home-made'...
-
Unable to find Shopping Cart Preview Option in SRM Shopping cart Applicatio
Hi Guys,
I am a testing some scenarios in SRM-MDM Catalog and SRM Shoppincart where i have to add some items from SRM-MDM Catalog to Shopping cart preview but i dont find any Shopping Cart preview option. Can any one make me clear how to know which SRM Portal User has privelege to see that Shopping Cart Preview option.
Thanks
RaviHi Ravi,
Can any one make me clear how to know which SRM Portal User has privelege to see that Shopping Cart Preview option.
This totally depends on the settings made for that User in Configuration UI.
When you open your Configuration UI with User Master and password Blank (empty), you will get screen as shown in page 24/28 Configuration view. Here you will select User e.g. User1 not Default User to whom do you want to assign Shopping Cart Preview Option by clicking on radio button Cart Preview in shopping options under General tab. Then the same user you will define in External webservice.
Please refer Page 24/28 of this below article:
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/806f3d56-0d29-2d10-9abf-c0df6f0fdfe8?quicklink=index&overridelayout=true
Kindly revert with result.
Regards,
Mandeep Saini -
Unable to create shopping cart
Dear All,
When I try to create the shopping cart, I get the following errors
No Logical System for FI is maintained. Inform system admin.
Enter the company code
No Logical System for FI is maintained. Inform system admin.(2nd time)
Error in account assignment for item1
kindly advise me where i need to check settings.
BR,
sssShopping Cart creation through describe requirement not working.
-
Unable to create shopping cart (multiple errors)
Dear All,
When I try to create the shopping cart, I get the following errors
No Logical System for FI is maintained. Inform system admin.
Enter the company code
No Logical System for FI is maintained. Inform system admin.(2nd time)
Error in account assignment for item1
I have maintained Plant -> Storage Locations -> Extended Attributes in PPOMA_BBP. I got the partner Id from BBP_LOCMAP after running the BBP_LOCATIONS_GET
I have checked the RFC connection from SRM to ECC (R3 system). I am able to get into ECC without the login details
Can you please advise on the troubleshooting steps?
Thanks for your time.Hello,
Does the user you are testing with have the required puchasing roles?
I have noticed that there are some customizing roles in SU01.
Are the correct attributes maintained in PPOMA_BBP?
Please check table BBP_DET_LOGSYS as it may contains old product
category GUID.
After downloading the customzing object, DNL_CUST_PROD0, in your
system, the GUID created in COMM_CATEGORY table could be different from
the one used in BBP_DET_LOGSYS.
Redo the "Define Backend System for Product Category" in the IMG
and recheck.
Please also verify the business organization settings.
I hope it helps.
Kind regards,
Gaurav
PLEASE GIVE FULL POINTS FOR USEFUL REPLIES
Maybe you are looking for
-
Unable to Obtain Cover Flow View in iTunes 8.1
I no longer am able to view in cover flow. The screen remains dark without any images on it. Is there a preference setting to change?
-
Error message when updating my Ipod from my Powerbook
Hello, I need some help re updating songs from my Itunes Library to my Ipod (3rd generation). At first it appears that everything is working and the Itunes window states that the songs are being transferred to my Ipod, however after a short while, I
-
Calling a transaction from output.
hi everybody, my problem is . i done a report and i am geting output also. (kunnr,vbeln,vgbel) Wen i am double clicking on Delevery no(vbeln)... it has to call the trasaction VL02n, and the cursor has to move Bill of lading(BOLNR) field of that trans
-
I am trying to activate imessage but it tells me my password is incorrect however i know both email and password is correct someone help please ?
-
NT hardware requirement ???
Hello everyone !!! I'm planning to install Oracle 8i on a NT server. This server will run a critical application. 1- Do you guys have any ideas about hardware requirement on a COMPAQ or HP server I have to follow ? 2- Could you recommend me a specifi