Unable to add users as site collection administrator.

Hi,
   Currently we are using SharePoint 2010 web application for our intranet purpose.
  In that web application, I am one of the site collection administrator have access across the site.
   I(as Site Collection administrator) trying to add another user as Site Collection administrator using Site Actions-> Site Settings-> Site Collection Administrators->From People picker dialog box. But I couldn't able to add it
instead getting error
"An unexpected error has occurred".
Can anyone help me to find out the cause and ways to resolve this issue?
Regards,
Siva

Hi
please provide more details from LOG Files
(System Drive):\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\LOGS\
Romeo Donca, Orange Romania (MCSE, MCITP, CCNA) Please Mark As Answer if my post solves your problem or Vote As Helpful if the post has been helpful for you.

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    Any suggestions on this?

    Hi,
    Please try logging in the site with farm account.
    If it works, please make sure you have superuser and superreader accounts in CA > Application management > web application policy. If not, please add both accounts with the powershell script in the article below, this can cause all users denied when
    access the site:
    http://technet.microsoft.com/en-us/library/ff758656.aspx
    Here is a similar thread:
    http://social.technet.microsoft.com/Forums/sharepoint/en-US/a49b1ab8-273f-41e4-a0b8-be0e31c6733b/all-users-including-site-collection-admins-receiving-access-denied-from-one-site-collection?forum=sharepointadminprevious
    Regards,
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
    [email protected] .
    Rebecca Tu
    TechNet Community Support

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