Unable to create a mobile account on Macbook

We have a Macbook where during the first login they chose not to create a mobile account with this particular login ID (active directory).
Now we need to allow this user to have a mobile account on the Macbook but when we try it will not create a home folder etc.
If we login with a different user it works just fine.
I notice it does not show the user in the accounts-preferences only when logged in with that ID. It also comes up with network,managed vs. managed,mobile.
Anybody have any ideas? Is there a way to remove the user ID so we can start over to create a mobile account.
I did try to create a mobile account using the preferences but it did not work. It still fails and is coming up with the "The home folder is not located etc etc" message.
Thanks

Update:
I finally found a work around in the forums. The command I used was this:
sudo
/System/Library/CoreServices/ManagedClient.app/Contents/Resources/createmobileac count
-n userid -v
The post was this:
http://discussions.apple.com/thread.jspa?messageID=7515435&#7515435
Hope this helps someone else.

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