Unable to find apple wireless device

H
My connection to the internet was created by a technician from the ISP company who came and fitted everything and for my iMac it appears fine, as I can connect to the internet with my iMac but I am not sure how.
When I try to connect other hardware to the network eg iPod touch and Macbook. When I run the airport utility I get the response that Airport utility was unable to find any Apple wireless device.
I know that it maybe something very easy to fix but does anybody have any ideas, I can't find any suggestion in the Airport extreme user guide.
Look forward to you comments and help.
Thanks

James, welcome to the discussions!
Try the following.
Power down your Extreme.
Temporarily, connect an ethernet cable from one of the LAN <-> ports on the Extreme directly to your computer.
Now open AirPort Utility again and your Extreme should be identified so you can set it up. Once you have it configured, you can disconnect the ethernet cable if your computer will be connecting wirelessly.
Post back on your progress.

Similar Messages

Airport Utility unable to find "Apple Wireless Devices"

I have a windows7 acer notebook and the airport utility can no longer find my time capsule.
My internet connection is fine and I even have the time capsule mapped as my Z: drive and can access it but the airport utility cannot see it.
Any thoughts?

The solution to this after you get the brain dead apple message is to go to the file menu in airport and select configure other. Then enter 10.0.1.1 and this will bypass apple's brain f-rt and simply open the configuration screen for the airport.
You can use the same method for airport express extending your network, although you will have to do some research under the advanced menu to get that IP address. My express is currently 10.0.1.39. Keep these in a textedit note on your computer for easy access. Every time I change my airport password on my base station both my airport expresses will go brain dead, and about half the time the base station disappears too. Now I just smile and use this solution.
I am certain that most apple geniuses are not aware of this solution, because this problem is all over the net with no solution. Its pretty obvious Steve Jobs never sets up his own airports.

HT3728 AIRPORT UTILITY IS UNABLE TO FIND ANY WIRELESS DEVICE 5.6.1

Ok So I have bought a 2TB Time Capsule, for the past few weeks we have been doing our backups on it etc and just using our already installed Netgear wireless router. Tonight I decided I would "extend an already existing wireless router" - after following all the steps etc and then clicking apply etc, the Airport Utility said that it would need to restart the time capsule etc. After about 5 mins and it looked like it had frozen, airport utility re-started and now all i get is:
"Airport Utility is Unable to find any wireless device. Make Sure the Airport Wireless Device you want to set up is plugged in and in range of your computer, and then click rescan"
I have clicked Rescan like 10 times
I have quit and restarted Airport Utility as well as my Mac OSX 10.5.8
I have pulled the Time Capsule plug out of it and restarted it
I have turned of my airport on my computer and turned it back on again
I have read a number of posts - yet nothing seems to give me any more options other than to rescan.

If you are trying to connect the Time Capsule to the Netgear router using a wireless only connection, Apple's "extend a wireless network" feature was designed to only work with other Apple routers. It is extremely unlikely that this setting would work with a Netgear product.
You will need to start over again and perform a Factor Default Reset on the Time Capsule and then re-configure it back to the original settings that you set up previously.
Resetting an AirPort Base Station or Time Capsule FAQ

Airport utility can't find Apple wireless devices including Time Machine

I have a comcast high speed internet modem that is working, connected by Ethernet to a Time Machine. The Time Machine was working fine until this morning when I tried to reconnect to the internet wirelessly on my PowerBook G4. The Time Machine network wanted a WPA password but wouldn't accept the current password. I then tried to set up Time Capsule in the Time Machine dialog box, but it invoked the airport utility which says it can't find any Apple wireless devices. My Time Machine is now blinking amber at me, and I have tried unplugging, resetting, etc. I am on the internet via hardwire Ethernet connect through the Time Machine to the modem, but cannot get Time Machine to show green and cannot see any wireless devices in airport utility. Any suggestions, please?

set the TC to N+B/G do that using airport Utility. once done power off modem and the router. power on modem first then the router.

Airport Utility cannot find Apple Wireless Devices, yet I'm online!

I'm trying to enter in my SSID number for my kid's Wii to get it online, and I've tried to run through their tutorial. It tells me to go to Airport Utility and find my base station. Here's the deal, it says it cannot find my wireless device. And yet here I sit, complaining about it online.
How can I be online yet the computer not recognize it?

I finally just hooked up an ethernet connection and it works fine. I think the problem all along was the airport card in my iMac. I currently have my question about my airport card as a reply to another post from someone having a similar issue.

Airport Utility cannot find Apple Wireless Devices.

I have had my 1 TB TC for 8 months with an older AX upstairs for the Internet. I have been having many error messages come up about the WDS, but then it would fix it automatically. Then I noticed that it had not had a successful backup since 10/20. I went to go look at the settings and it has not been the same since. The Airport Utility can no longer find the TC or the AX. I have tried every kind of resetting technique I have read online. I have cleared caches and rebuilt all sorts of stuff. I have downloaded several softwares to verify items and clean house. Nothing! I even went to the Apple Store today and purchased a new AX. It found it a few times but it never stuck. The only time it can find the TC is when I plug it directly into the computer. Is it possible the wireless portion of the TC has gone bad or could my iMac wireless have gone out? The lights on both the TC and AX just keep blinking. I have been struggling with this for 7 days now when I come how from work. On the rare occasion it would actual find it it would never make it through the set up process. It either couldn’t join the network or it never restarted after clicking update. Thanks.

I finally just hooked up an ethernet connection and it works fine. I think the problem all along was the airport card in my iMac. I currently have my question about my airport card as a reply to another post from someone having a similar issue.

AirPort Utility was unable to find your Apple wireless device after restart

I keep getting this message when I try to setup my time capsule.
"The settings for this Apple wireless device have been successfully updated, but there was a problem re-joining the wireless network or finding the Apple wireless device. You may need to select your network from the AirPort menu and try again."
After this message, the time capsule cannot be seen in the airport utilities at all either, and requires a reset before it becomes visible again. I've tried renaming the network and the time capsule itself to shorter names without punctuation as I'd read sometimes helps, but it doesn't seem to work. I don't have an internet connection set up yet, but that shouldn't be a problem, as I've selected not to connect to the internet for now, and am just wanting to back up my computer for the moment. What is happening here?

probablythestrongest wrote:
I keep getting this message when I try to setup my time capsule.
"The settings for this Apple wireless device have been successfully updated, but there was a problem re-joining the wireless network or finding the Apple wireless device. You may need to select your network from the AirPort menu and try again."
After this message, the time capsule cannot be seen in the airport utilities at all either, and requires a reset before it becomes visible again.
Until you can complete the Time Capsule configuration process, I recommend that you connect it to your Mac with an Ethernet cable instead of depending on a Wi-Fi connection. That would make a lot of sense given the rest of your situation, as it would make your backup process a lot faster.

AirPort Utility is unable to fine any Apple wireless devices.

Just installed Airport Extreme. Went beautifully:
- iMac (OSX 10.5) can connect wirelessly to Internet,
- IBM ThinkPad (XP, SP-2) can connect wirelessly to Internet,
- iMac can print to printer connected to the USB port of the AE
But if I try to administer the AE from IBM ThinkPad rather than from he iMac, though, and the AirPort Utility simply responds that "AirPort Utility is unable to find any Apple wireless devices [RESCAN]. Even though it is currently connected to the Internet using one .
Do I have to join a network or otherwise tell he Windows machine about the AE somehow for it to "see" it? I don't know where to turn.
Apple's doc on this subject is typically nonexistent.
Any help is GREATLY appreciated.

I do not believe that I solve this easily. I have restarted everything, connected directly wtih CAT6, patched my XP, reset the AE, etc. The ThinkPad is a work computer, and I believe that my issue is most likely related to some level of super-firewall-encryption-keep-me-same-from-everything kind of stuff that has been installed by my company, stuff which I am not going to try to find, remove, or shut off just so I can configure the AE from here.
I have an old XP desktop connected to the AE through CAT6 that is able to read and manage the AE's configuration, and of course my iMac sees it perfectly. That will be good enough for now.
Thanks to all who suggested solutions.
KAS

My Windows XP AirPort util and Bonjour can't find any wireless device

I have both macbook and a PC laptop.
I just started using my TimeCapsula and all features (Internet gateway, access to the USB printer and the external harddisk) are visible and working fine when using my macbook.
My PC wireless card seems to be working fine too and I can access the Internet using the Airport gateway.
My problem is that Airport Util and Bonjour on my PC "can't find any wireless devices" (even though It is clearly working fine) and therefore don't detect/mount the external drive or the Printer.
Thanks!

How do your Extreme and Express connect to one another? Wired Ethernet between the two, or wirelessly?
Try unplugging the Express. Does that change anything?
Wireless interference could cause the symptoms you're describing. Even though you did nothing to your wireless network, the presence of other wireless networks or introduction of nearby devices will bring interference where there was none before.
AirPort and Bluetooth: Potential sources of interference for wireless devices and networks
Try changing wireless channels; use "automatic" unless you have reason to use a specified channel. Try checking "interference robustness". Altering these settings may help, but they could make things worse.
If you are unable to configure a device over Airport, or changing a setting leaves you unable to configure it wirelessly, connect its Ethernet port to your computer's Ethernet port and Airport Utility should find it.
As a last resort, try a "hard reset" followed by re-configuring the Extreme, Express, or both. Start by removing your Express from the network. Re-configure the Extreme and see if that fixes things. If it does, add the Express to your network and re-configure it as well.
AirPort troubleshooting guide
I open airport utility ... can not locate any of my wireless devises, airport extreme base,, airport express, apple tv, wifi printer.
AirPort Utility will only detect Apple AirPort base stations (Extreme, Express, Time Capsule) for purposes of configuring them. It is not designed to detect or configure other wireless devices like your printer.

An error occurred while trying to access the Apple Wireless Device

Hello All;
I just bought an Airport Extreme Base Station today and am all ready having problems. I am running a PC. I connected a Motorola DSL model to the Airport's QAN port and then I connected the computer to one of the Ethernet ports. When I first loaded the software that came with it, things worked perfectly and I was able to connect to the internet. Then, when I opened up the configuration file, and try to enter the configuration manually, I receive the error ... "An error occurred trying to access the Apple Wireless Device. Make sure your network connection is valid and try again". When I try to open the Manual setup I get that error. Also why are the "settings" always grayed out ? I am connected ot the Internet but can't understand why I can't do a manual setup or change any of the settings. I reset my passwords and need to change them again but am unable to do that. Thanks for any help and advice you can give me.
Tim

I am about to return this unit to the store I bought it at. I keep getting an error 6753 whenever I try to do any kind of configuration. Most of the configuration options are grayed out in the setup utility anyway. There is a ton of stuff about this problem on the internet. There are a few solutions offered like modify the tcp/ip properties but I sure can't figure out what they're talking about. Not everyone who buys this is going to be tech savvy.
I'll call tech Support tonite and if they can't offer a permanent soultion, I'm returning the Airport Extreme and separate dsl modem tomorrow and getting a wireless dsl router specifically designed for the PC.
Tim

Computers do not discover Apple Wireless device

I have tried to connect my TC via Ethernet both to a PC and a new iMac and when running the AirPort Utility, it says it cannot find any Apple wireless devices. I believe when trying different settings when it was working, I set it up as being connected via Ethernet to my network. Ever since, I cannot get the computers to find it. How can I reset it and start from scratch????

I have a similar problem. I am getting a strong signal from the Airport Extreme, but I have lost contact with the backup. Last night I reset the Time Capsule, and it worked. This morning I've lost it again.
Airport Utility won't let me manually try to reinstall, only seems to want to rescan....?

HT3728 Base station error, air port utility was unable to find my airport device. Why does it say this when it recognizes my airport on the computer? Yellow light has been on

Base station error, air port utility was unable to find my airport device. Why does it say this when it recognizes my airport on the computer? Yellow light has been on

On the older version of the AE you can still use older airport utility.
But once you load the new one you cannot easily go back.. you can load an older 5.6 version though.. instructions below.
For 6.3 you need to run ipv6 local link.
see http://support.apple.com/kb/TS4597
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
Leave the package open on the desktop so you can see the file. AirportUtility56.pkg
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. If your Mac refuses to run the software, because it wasn’t downloaded from the Apple store, go to security in preferences and allow other software to work.. this is limitation of trade methinks. You can set back later if you like.
Now drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. in finder, open the new directory, drill down.. applications, utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall version 6 (now 6.3 if you updated) so don't try.. and you cannot or should not run them both at the same time.. although I have had no problems when doing so.

Internet Connection - Your Apple wireless device does not have a valid IP.

I just bought an Apple TimeCapsule and set it up normally, following instructions to my Arris cable network on the Videotron provider here in Quebec, Canada. The TimeCapsule did appear as a wireless device on my MacBook Pro (after updating the AirPort software from the provided CD - as was instructed). I went through the whole installation process to obtain at the end this error:
Internet Connection - Your Apple wireless device does not have a valid IP.
The only provided instructions were to check the cable and then contact your Internet provider. Well it seems clear to me that if I contact my provider and say that the internet connection works fine directly on my computer, also fine through my "normal" wireless router but not with my new TimeCapsule, I won't get much of a response.
After a lot of research, a friend indicated the solution in my case.
You have to really reset the cable modem to convince it to start giving out IPs again.
To do this:
1. Unplug your TimeCapsule (possibly you might have to reset to factory defaults - see the documentation)
2. Unplug your cable modem
3. Reset your cable modem by pressing the reset button with a pen (or something) for several seconds.
4. Plug your cable modem back in and let it reboot/restart - until the lights are back on.
5. Plug in your TimeCapsule
Everything should now work and you can restart your AirPort set-up on your Mac.
Good luck!

My ISP is AOL. The service is DSL via a broadband modem. Somewhere during the setup process there appears to be a communicatiosn issue between the Airport Extreme Base Station and the DSL modem. When I hook the DSL modem directly to my iMac I can connect to the internet without any issues.
I tried the factory reset and the DSL modem reboot process described in other posts and seemed very close to success...until the internet setup step. That is where this issue first presented itself.

Error (-6722) occurred while trying to access the Apple Wireless device

I receive the following error when I press 'manual setup' or 'continue' from within the airport utility:
"An error ocurred while trying to access the Apple wireless device. Make sure your network connection is valid and try again
Error -6722"
Everything is working on the Airport express but I can't run the utility. Should I hazard a reset of the device to factory settings?

Aaaaaaand as I was writing that, I managed to fix it. Not sure how exactly. The variables that were used that worked:
On windows, running AU 5.5.2, right clicking upload firmware in the device list, choosing other, selecting a random firmware other than 7.3 (I think i ended up using 7.4.2) and clicking upload. Instead of trying to communicate with the APExpress, it directly uploaded the firmware and then it restarted, I got a crazy amber blink cycle I have never seen before (Three fast long blinks, and the three short fast blinks, repeat). Then it restarted and it was back to normal. Woohoo! There goes 5 hours of my life.

Airport Utility was unable to find your Airport device after restarting.

- I just updated the firmware on my base station (it a white dome?? i think snow?) to 5.7
- I am running AirPort Utility 5.5.2 (also recently updated)
- I have (3) AirPort Expresses (just updated firmware yesterday) and now are not being seen in the airport utility. They had been running for about two years just fine.
I have done a hard reset and was then able to see the Airport Express and go through set up. Upon finalizing the set up I get this message:
"Airport Utility was unable to find your Airport device after restarting."
This is happening with all 3 AirPort Expresses

Hello !
I had the same kind of problems when I upgraded to the latest version of Airport (5,7).
The Airport express seemed to have been disconnected, and nothing I could do to reconfigure it, after hard resetting it, seemed to be working.
I did two or three hard resets before remembering having been in a situation like that a while ago.
I went back to the Mini, **deactivated the firewall (in the "preferences" panel), then deactivated also the firewall of the Modem/router provided for my internet connection. Then I went in the other room and did another hard reset of the Airport express, came back in the mini's room, opened the Airport utility, the icon of the Airport express was already visible (which wasn't the case before... ), did the re-configuring.
The reconfigured Airport express reappeared very quickly, then I reactivated the firewalls of the Mini and the router. Voilà !
It took less than two minutes !
And since then the Mini have been streaming music without a glitch to the Airport express.
I hope this will help you and others !

Unable to find apple wireless device

Similar Messages

Maybe you are looking for