Unable to log in after account password has been reset by email with tokens ect ect ect

ugh, getting frustrated trying to retrieve an old skype account, from the email message below to the email account it was registered to this would suggest the skype account still exists. After going to the page and changing my password i go try logging into skype and it fails to log me in sucessfully i have submitted 2 web form requests to skype customer support to "look into this issue" several weeks ago, i've yet to hear back from either request (the reply isn't being blocked by my bulk email provider or in my spam folder... i have searched the skype support page while logged in with a 2nd account but cannot find a "live chat" link to speak with customer support,  suggestions appreciated.  --------- Forwarded message ----------
From: Microsoft account team <[e-mail removed for privacy and security]>
Date: Fri, Jul 10, 2015 
Subject: Microsoft account password change
To: ***********@********.com
Microsoft account
Your password changed
The password for the Microsoft account *******@*******.com was just changed.
If this was you, then you can safely ignore this email.
If this wasn't you, your account has been compromised. Please follow these steps:
1. Reset your password.
2. Learn how to make your account more secure.
To opt out or change where you receive security notifications, click here.
Thanks,
The Microsoft account team 
>>>>---------- Forwarded message ----------
From: Microsoft account team <[e-mail removed for privacy and security]>
Date: Fri, Jul 10, 2015 
Subject: Microsoft account password reset
To: ********@******.com
Microsoft account
Password reset code
Please use this code to reset the password for the Microsoft account *********@********.com.
Here is your code: ************
If you don't recognize the Microsoft account ********@*******.com, you can click here to remove your email address from that account.
Thanks,
The Microsoft account team

Try it again and keep checking your email, it also depends on how fast your Internet is because, I used to have a really slow Internet connection thing and it would take hours or even a day!! If you have another apple product like phone, or iPod see if you can go on there and try it. I'm not that advanced with this stuff but it works for me!

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    To save the photographs you may have to use third party software. Google is your friend.

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