Unable to mark Spam email

We all get spam.  When I put a check next to an email and  hit "spam" , it says "Email marked as spam" then changes itself to "email marked as NOT spam".  What's going on?????  The anti virus program can't find anything wrong, but the same group of emails are "un-spaming" themselves.  I'm averaging 20+ a day.  Any ideas?

There might be a possibility that you BES admin has restricted personal configuration in enterprise activated device. Please consult with company's BES admin to know more on the issue.
tanzim                                                                                  
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