UCCX Send eMail unable to send external emails

Hi,
I created a script where it asks the user to record a prompt and then it sends that prompt as an attachment via email. I am able to get it to send the email internally on our domain, however unable to send the email externally. I did a Reactive Script debug and there are no error messages. I tried searching through the MIVR logs but cannot find anything, or don't know what to look for. Any insight? We are running UCCX 8.5 Premium. Are there any tests I can do through the CLI to test port connectivity to Exchange? It's very odd that it's able to send the email internally.
Thank you.

If its getting to Exchange and you are able to send emails internally but not externally, i think its an exchange issue. Maybe its because the From address is not assigned in Exchange and Exchange or your spam filter might not allow to send emails out.

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Moderator message: please search for available information/documentation before asking, your posts are pain to read, use normal punctuation, capitalization, do not open multiple threads for the same issue.
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