Unable to print a ups label which comes up as a pop up

Hi,
I'm trying to print a label from ups.com after I have entered an online shipping request...I am unable to print the pop up label..in my printing queue I get the message that the print job is on hold...I check the pop up preference on firefox and all seems to be ok. I can print the lable using Safari so there is something "blocking" or holding my print job using Firefox..please advise...I can be reached at 647-352-8900...thanks Joti

annsken wrote:
Tried the Uninstaller and reinstall today and I can still print diagnostic sheets but no documents. Gave up after a couple of hours.What software are you using to send to the printer? This seems more of a issue with whatever software your using that doesn't recognize the printer is now installed. Did you check your program that is printing the Document to see if it had the right printer selected? Cause if there was a problem you woudn't be able to do the test print.

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