Unable to purchase within an app

I am trying to buy smurf berries in the smurf app and for some reason it is telling me to contact iTunes support when I want to buy the $50 pack but will allow me to buy the $5 pack! Any ideas?!?!

Are you making the same in-app purchase on both devices?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to settings>iTunes and App Stores and sign out and sign back in.

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