Unable to reach Application Server. Contact your admin ( ERR WIJ 20010 )

Question

Hi all,
When i am using web intelligence in infoview, i am getting the following error.
Unable to reach Application Server. Contact  your administrator ( ERR WIJ 20010 ).
I have logged in using admin credentials.

Answer 1

Hi everyone.
Could I get a quick reply if this is still an issue for you all?  If it is not, has anything changed in your environment.  I have one person reporting this now.
Full log:
Version:12.1.8.1176
Application server:
............cdzisapi.wis
Stack trace:
java.net.ConnectException: Connection timed out: connect
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(Unknown Source)
at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at sun.net.NetworkClient.doConnect(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.<init>(Unknown Source)
at sun.net.www.http.HttpClient.New(Unknown Source)
at sun.net.www.http.HttpClient.New(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.connect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getOutputStream(Unknown Source)
at com.businessobjects.wp.cpi.CPIConnection.postRequest(Unknown Source)
at com.businessobjects.wp.xml.XMLViaHttp.loadScript(Unknown Source)
at com.businessobjects.wp.xml.XMLViaHttp.ping(Unknown Source)
at com.businessobjects.wp.xml.XMLSession.ping(Unknown Source)
at com.businessobjects.wp.om.OMSessionLoader.ping(Unknown Source)
at com.businessobjects.wp.tc.thread.PingRunner.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
BOE 3.1
Windows 2003 SP2
Tomcat 5.5.2
IIS 6
.net Framework 2
SQL Server 2005
Edited by: Terri Hoffmeyer-Ramos on Sep 12, 2011 9:57 PM