Unable to read e-mails off of Hotmail when using Firefox, but I can with Internet Explorer. Hotmail seems to be the only one I have trouble with.

Having trouble doing different functions on Hotmail when using Firefox. Doesn't seem to be a problem with other sites. Also, no trouble using Hotmail when using Internet Explorer. This just started, yesterday.

I had no problem using Hotmail yesterday on Firefox 10.0.2
Try clearing your cache and if necessary the site cookies.
* [[deleting cookies#w_delete-cookies-for-a-single-site]]_delete-cookies-for-a-single-site
*[[how to clear the cache]]
* also ensure [[javascript]] is enabled

Similar Messages

I can't check my hotmail when I am on Firefox, but I can on Internet Explorer!

I can log into my hotmail, but once I am logged in, I can't do anything, but if I am using internet explorer, I can check my mail that way, what is wrong with Firefox?
== Firefox version ==
3.6.3

how can i open my gmail at mozilla firefox? because i cant open it..

I cant log into my hotmail account using Firefox but I can logonto and use it on Internet explorer, this is a new problem and I have been using Firefox for years

This started about 1 week ago

Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Yahoo mail attachments will not load in Firefox but will load in Internet Explorer.

In Firefox (downloaded Dec. 2010), at this site:
I get the following message:"We're having trouble attaching this file with our standard Flash uploader. Try attaching again. (Flash uploader will be temporarily disabled.)''
This manoeuvre does work but is tedious. Is there a better way?
I have no problems in Explorer but Firefox is my preferred search engine.

I had the same problem. My firewall was the cause. Perhaps it is enough if you stop the blocking by the firewall. Good luck and bye! Christian

I cannot open any attachments in hotmail when using firefox 4 beta

I cannot open any attachments in hotmail when using firefox, but had no problems with the attachments when using safari. I much prefer using firefox and don't want to have to change.
Can anyone help please?

Same here, firefox cannot open any attachment, the page simply refresh itself or perhaps its not refresh but some kind of ajax. But NOTHING happens at all.
Attachment downloads fine if I use IE though.

When using FireFox I often cannot view pictures in Hotmail, but have no problem when using other browsers

When using FireFox I often cannot view pictures in Hotmail emails, but I have no problem when using other browsers

Do you also have this issue if you temporarily switch to Private Browsing mode?
*https://support.mozilla.org/kb/Private+Browsing
*Tools > Options > Privacy, choose the setting <b>Firefox will: Use custom settings for history</b>
*Select: [X] "Always use private browsing mode"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
See also:
*https://support.mozilla.org/kb/fix-login-issues-on-websites-requrie-passwords

I am unable to open any emails or any folders (aside from my inbox) in Hotmail when using Firefox. What do I do?

Starting about mid-day yesterday, when I sign into Hotmail using Firefox, I can get to my inbox but I can't open any emails or go to any other folders. This is only when using Firefox - Internet Explorer works perfectly fine. My Firefox updated itself a couple of days ago and was working fine until yesterday at about 4:30 - 5:00.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

I can't see the body of emails in hotmail when using firefox 37.0.1 I can see them in IE and firefox mobile. Help please

I resend some emails regularly with only slight changes to the email so I usually do a "reply all" or "forward" . Recently I cannot see the text in the body of the emails using FireFox, however I can see the complete email when using FireFox mobile or Internet Explorer. Any ideas what is causing the problem and how to fix it? I have tried to copy and paste the text into a new email but that didn't work.
I am using Windows 7 SP1 Home Premium and FireFox 37.0.1
Any help would be appreciated.

''FredMcD [[#answer-718738|said]]''
<blockquote>
''ajfollack [[#answer-718681|said]]''
<blockquote>
Disabling the adobe plugin . . . . did not resolve issue
</blockquote>
DO NOT disable old program. REMOVE them.
Many site issues can be caused by corrupt cookies or cache.
* Clear the Cache and
* Remove Cookies<br> '''''Warning ! ! '' This will log you out of sites you're logged in to.'''
Type '''about:preferences'''<Enter> in the address bar.
* '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them.
* '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.'''
If there is still a problem,
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Then restart.
</blockquote>
I uninstalled Adobe reader, then did the rest of your suggestions but the problem remains. It is only with 3 emails that get resent daily with slight changes to the text. It is like most of the text has been removed from the email.
Thanks for the suggestions and advice

On my new computer, I can no longer open attachmnets in Hotmail when using Firefox. The attachments will open with other browsers. It is quite frustrating. Any help out there would be surely appreciated. Cheers

Hotmail won't open attachments when using Firefox. I'm not sure if this relates to cookies, add ons (I recently addded Ad-blocker and Do not track), or some other type of security setting. I have tried some proposed solutions on the we to no avail. Using Windows 7

Tyler,
Thanks for your suggestion. My problem occurs when trying to open any type of file (at least .doc and .pdf, as far as I know). As I mentioned, when I log into hotmail from another browser, I am then able to open my attachments. I am hoping to figure out how to tinker with firefox so I no longer have this issue. I am not sure what is causing this block, but I know it has to do with Firefox (or settings relating to) or related add ons.

I can no longer open my mail using Firefox. I can in Internet.

My comcast email will not open when using Firefox. I suspect that comcast has changed something. My email works using Internet.

When I open Safari, I touch the mail icon and the mail does not open(does not go to the mail page) My Att Yahoo mail still works fine on my computer. Maybe it is something that has happened to Yahoo mail on ipads.

I can't open my windows live/ hotmail e-mails when using firefox but other browsers work

i just downloaded mozilla firefox and it wont allow me to open my e mails. i have a windows live e mail. the page loads and lets me go to my inbox and other folders but i can't open e mails or delete them. if i use another browser like internet explorer i have no problems. i uninstalled mozilla and re downloaded it to see if it would help but there was no change.

* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]

I receive e-mails from Quilted Paradise and they have pictures on their forum. These pictures will not display in Mozilla Firefox but will display in Internet Explorer. What do I need to do. Also, a larger reading area.

I receive e-mails from Quilted Paradise. People post pictures on this site, but, they will not display. Internet Explorer, they will display. Also, the reading area is way too small.

If I save the page as a web archive and then open it MS Word - I see the following text at the bottom:
<div class="noscript"> To use wikis, enable JavaScript.</div>
JavaScript is enabled - via Tools / Internet Options / Security - the checkbox for Active Scripts is set to enabled.

I can log into hotmail using firefox, but I can't read any of my emails, and most of the links don't work either.

I can't read any emails in my msn account. I'm using Firefox 4.0.1. Every time I click on one, it acts like it's reloading the page, but nothing happens. It happens when I click on links to my folders as well. It works fine in Google Chrome though. Is anyone else having this problem?

I'm having the same issues, running Firefox 3.6.
After downloading Windows Updates for Vista, Hotmail has stopped working.
I can log on, but can't click on any messages.
None of the buttons work at all in Hotmail; it's completely frozen.
I have to log on using Internet Explorer.
I had the same problems with Firefox 4.0; Norton 360 wouldn't work properly with it, so I deleted it, and went back to Firefox 3.6.

Since the most recent Firefox update I have been unable to click through links from Windows Live to Firefox, but it works for Internet explorer?? Any explanations?

Firefox is my default browser and since the most recent Firefox update I have been unable to click through links I receive from Windows Live Email to the Firefox browser, but it works if my browser is set to IE9?? I have checked the defaults settings and both are fine, so Any explanations or ideas on how to solve this?

Take each of the following steps that you haven't already tried, until the problem is resolved.
Step 1
Restart the router. Many problems are solved that way.
Step 2
Change the name of the wireless network, if applicable, to eliminate any characters other than letters and digits. You do that on your router via its web page, if it's not an Apple device, or via AirPort Utility, if it is an Apple device.
Step 3
Run the Network Diagnostics assistant.
Step 4
Back up all data.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Enter the name of your wireless network in the search box. You should have one or more "AirPort network password" items with that name. Make a note of the name and password, then delete all the items. Quit Keychain Access. Turn Wi-Fi off and then back on. Reconnect to the network.
Step 5
You may need to change other settings on the router. See the guidelines linked below:
Recommended settings for Wi-Fi routers and access points
Potential sources of interference
Step 6
Make a note of all your settings for Wi-Fi in the Network preference pane, then delete the connection from the connection list and recreate it with the same settings. You do this by clicking the plus-sign icon below the connection list, and selecting Wi-Fi as the interface in the sheet that opens. Select Join other network from the Network Name menu, then select your network. Enter the password when prompted and save it in the keychain.
Step 7
Reset the System Management Controller (SMC).

Using my Web.Mail account with demon (THUS). I can NOT login using Firefox but I CAN with (choke) Internet Explorer. The login names and passwords ARE correct.

Initially, the Demon support desk asked me to reset all my browsing history which did nothing.
I tried Internet Explorer (7.0.5730.11) and this too failed initially but after several tries, I managed to log in and collect my mails.
I then logged out and tried Firefox, which failed (Incorrect log in name or password).
I immediately tried IE again and got in first time.
In Firefox (TOOLS, OPTIONS, SECURITY, EXCEPTIONS), I set web.mail.demon.net to permit the site any access that might have been denied.
The user name and password ARE correct (that would be too easy) but Firefox seems not to send one of these correctly ??? or is not sending something I.E. does.
aarghhh

From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit.
If you wish, you may be able to salvage the errant extension by uninstalling and reinstalling it. Its settings will revert to their defaults. If the extension still causes a problem, remove it permanently or refer to its developer for support.

Unable to read e-mails off of Hotmail when using Firefox, but I can with Internet Explorer. Hotmail seems to be the only one I have trouble with.

Similar Messages

Maybe you are looking for