Unable to run Software Install/Restore Disk, Help!

Hi,
Currently unable to run my original Software Install and Restore disk.
Can force the CD tray to open, Disk drive is working fine and can hear it whirring but not running the program on disk!
Tried holding C key not working (did run my Apple Hardware Test disk though)
Also tried Holding Command, Option, Shift and Delete keys (to disable hard drive as described in Apple help info)
If anyone has any suggestions Im know throwing in potential marriage to anyone with an answer thatll work.
(Please note: Id love to buy DiskWarrior but at £70 and currently being unemployed, that is definitely a last resort.)
MY ORIGINAL PROBLEM IS OUTLINED BELOW
Hi nice people.
I own a G4 imac 15 flat panel, running OSX10.2
Currently after turning on my computer I get the following-
The start up tone, then a screen with the grey apple logo, I then get the spinning grey progress wheel and this is how the computer remains, not progressing from this screen!
The hard drive is making an active noise for the first minute and then goes quiet.
Previously to this situation-
My computer kept locking up while I was using the Internet.
Seeing the progress indicator (spinning disc) it remained constant and I was not able to do anything from this point. Tried force quitting nothing.
Switching off the computer with the power button led me to me my current situation.
I have followed all online help advice that seems to be relevant and have tried the following-
Resetting PRAM_
Safe Boot_
I have also disconnected all additional devices and Ethernet connection.
Bugger.

Ok, well they don't actually have them anymore, but if one calls up and says they lost their cds, Apple SOS can send a duplicate, but whether or not its the actual 4 cds and two 10.2.1 cds that remains to be seen, but according to what they told me they no longer provide the cds unless the customer mentions that it was lost or misplaced.

Similar Messages

How many install/restore disks should there be?

Okay, in my MacBook box there is only 1 install/restore disk? I didn t bother to check before until now.

Probably. Nevertheless...after I've unpacked everything i plan to read every piece of literature front to back.
That doesn't mean you cannot be helpful here. People come here for help and most people here are pretty helpfule and curteious. Perhaps forums in the windows world are more casutic and you can project an attitude but this apple forum is reallly good because of the helpful people. Lets try to keep that going without copping an attitude.
btw as noted the manual really doesn't say anything about two disks so telling the to RTFM is even more pointless.
Mike
Mini G5 PowerMac MacBook Mac SE Mac OS X (10.4.6)

Seeking complete install/restore disk set

Help! I am looking for a complete install/restore disk set for my iMac PPC G5. Please advise where I might be able to get my grubby hands on a set. Would be interested in either copies or the originals (preferred).
Called the local Apple reseller and they didn't even know what I was talking about. EBay's no help either.
Any suggestions?

Called 'em. Said they were no longer available but was willing to sell me the OS cds similar to the original ones that came with the iMac G5, i.e., 10.1.3 and 9.2.2. A "mere" $46.00 US.
Moral: Don't lose (or miss place) the disk set that came with the computer.
Thanks for the phone number and lead.

HT1222 The new IOS 7.0 version for my iPhone 4S keeps telling me its unable to verify software update. Please help?

The new IOS 7.0 version for my iPhone 4S keeps telling me its unable to verify software update. Please help?

Go to appleid.apple.com. Log in with your Apple ID & password. Update your contact information.

I have installed flash player but am unable to run it. Can you help me?

I have installed flash player but am unable to run it. What should I do?

You have not mention information about your operating system but still;
Windows:http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html
Macintosh:http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html
If issue still persist;provide information Regarding operating system you are using and product version.
Sarika

Problems running Software Update and Disk Utility

I had automatic updating turned on in the Software Updates control panel, so I believe the system tried to apply the 10.4.6 automatically and somehow failed.
Ever since, when I try to run Software Update it hangs while trying to connect to the internet to get the list of available updates. I tried downloading the installer directly from Apple, but when I try to select a volume on which to install the update, it doesn't list my hard drive.
Finally, when trying to run the Disk Utility, I get an error about how the Disk Utility cannot be started because a background process is not running. I have to Force Quit to exit out of the Utility.
I was able to boot off the Mac OS X 10.4 installation DVD at which point I repaired the permissions and repaired the disk. However, upon restart the same problems remain.
I've seen several other people post about this issue; has anyone found a resolution OTHER than doing an Archive and Install (which I don't want to do if I don't have to?)
Thanks so much for help that anyone can provide!
iBook G4 Mac OS X (10.4.5)

Create a new admin account with Apple menu -> System Preferences -> Accounts and see if the issue duplicates itself logging into that account. That will say if the issue systemwide, or just localized to the a bad user cache file. If the issue persists in the new user, you can try looking in the System -> Library and Library -> Cache, Applications Support, and ByHost folders for cache files relating to Software Update and Disk Utility. Once you find them, carefully extract them to comparable folders on your desktop you create (i.e. name one systemlibrarycache) so you know where you go them from, and restart your Mac. If the issues go away after two restarts then it is just one set of bad cache files. If the issues return after two restarts, you have something generating bad cache files which needs a more system wide repair tool.

Unable to run Software Update

I have a Macbook Dualcore and have issues checking for software updates. When I run software updater I get the error message: "A networking error has occured: timed out (-1001). Make sure you can connect to the Internet, then try again." It then suggests that I should run Network Diagnostics (which I do) but it finds that my internet is working quite well, indeed. In fact, I just tried to update my software as I sit here posting this, chatting with people on iChat, and it still tells me that I may have to check my internet connection. What should I do???

Hi Kiwi,
Try dragging these files to the desktop, then reboot and see if it works...
/Library/Preferences/com.apple.SoftwareUpdate.plist
/Users/nnnn/Library/Preferences/com.apple.SoftwareUpdate.plist
We have other things to try if it doesn't.

Ciscoworks LMS 3.2 unable to run Software or Device Update

I am not able to run software or device update. Initially I thought it was my proxy (Bluecoat) problem. so I bypassed the proxy and still getting the same error. based on the PSU.log, I am getting 404 error which ususally HTTP Not Found. I am wondering if the URLs have been moved? I've attached a sample of TCP stream in plain text.
with proxy credential:
[ Mon Mar 05 18:56:20 PST 2012 ] INFO   [SwUpdateAction : selectAllUpdates] : Validated Cisco.com credentials..
[ Mon Mar 05 18:56:23 PST 2012 ] ERROR [CcoDownloadAdapter : getXmlFileList] : failed to connect to Cisco.com:RespCode=404, RespMsg=Not Found
[ Mon Mar 05 18:56:23 PST 2012 ] ERROR [RemoteRepSync : downloadPsuHeadersAsXml] : VDSException thrown com.cisco.nm.xms.vds.VDSException: CcoDownloadAdapter::getfileList():failed to connect to Cisco.com.
[ Mon Mar 05 18:56:23 PST 2012 ] INFO   [SwUpdateAction : selectAllUpdates] : removing SwUpdateLock, due to exception..
bypass proxy:
[ Tue Mar 06 14:57:24 PST 2012 ] INFO   [SecurityHandler : getCSProxyLogin] : No proxy User Name configured
[ Tue Mar 06 14:57:27 PST 2012 ] INFO   [SwUpdateAction : selectAllUpdates] : Validated Cisco.com credentials..
[ Tue Mar 06 14:57:27 PST 2012 ] ERROR [CcoDownloadAdapter : getXmlFileList] : failed to connect to Cisco.com:RespCode=404, RespMsg=Not Found
[ Tue Mar 06 14:57:27 PST 2012 ] ERROR [RemoteRepSync : downloadPsuHeadersAsXml] : VDSException thrown com.cisco.nm.xms.vds.VDSException: CcoDownloadAdapter::getfileList():failed to connect to Cisco.com.
[ Tue Mar 06 14:57:27 PST 2012 ] INFO   [SwUpdateAction : selectAllUpdates] : removing SwUpdateLock, due to exception..

it seems, your problem is bugID CSCto46927; you can download the patch for windows here: cwcs33x-win-CSCto46927-1.zip
Also, consider to update LMS 3.2 to version LMS 3.2.1 and apply alls other application patches and point patches available;
LMS 3.2 SP1:
          ciscoworks_lms321_win_k9.zip

Unable to run software updater, why?

Hi,
Please please help.
I have installed the software updater on my laptop but when I try to run it get a message saying I need 256mb of memory and it the wizard closes. I have 34GB of free space on my laptop so I don't understand why this is happening. Any ideas would be grealty accepted.
Cheers
Emma

You need to get it (RAM) up. Increased. The only way to get more RAM memory is to buy a memory upgrade for your laptop.
If you have a friend, relative or colleague with a PC that has more RAM, you can try upgrading using that PC (if they'll let you).
Other than that, you can also find a Nokia service/repair center nearest to where you live, and go there with your phone and ask if they can do the firmware update while waiting (best to call first).

Customised and added software need restoration! HELP!!!!

I have on my iMac two Hard-drives...internal and external and upgraded memory.
My iMac is behaving as if it has a mind of it's own. On turning it on, all added and customised software eg. Outlook Express, Quark Express, Adobe etc. cannot be found in my Apple Menu Items where aliases were kept. They however show as being present in my Sherlock Find. They just can't be used as they were customised to be. If I try to access them via Sherlock, they ask to be reinstalled. My settings just seem to have gone into hiding somewhere or beserk and I can't afford reinstalling as my addressbook will be emptied and favourites will be deleted for a start. Not to mention the possibility of further of new software and special effects as what had happened when I added the other hard-drive. I can't even get access to my added desktop photo anymore nor address book, but Sherlock indicates they are there somehow. I am scared so please advise me how I may get everything reverted to my customised setting. I took a chance and used the Internet Explorer so I could contact forums in the US for help.PLEASE GUIDE ME!

Hi, Islander -
Is it possible you have an operating system (OS) installed on both drives, and have accidenatlly booted to the one that is not your usual boot volume?
To change the drive/OS you are booted to, use the Startup Disk control panel to select the one you wish to switch to, then restart.
Depending on the age and model of your iMac, you may also be able to use Startup Manager at boot to pick the volume from which to boot.
Article #106178 - Startup Manager: How to Select a Startup Volume

Oracle Services still running preventing install - Urgent please help!!!

I'm trying to install Oracle reports on Windows XP and keep getting message:
"You must stop all Oracle services and applications using Net8 for the Net8
installation to be successfull" It thinks sql*net is running but as far as I know
it's not. How do I fix this problem?
Mark
Message was edited by:
mwats
Message was edited by:
mwats

ok, what are the service names for sql*net and net8 client?
del srv (delete server) software is there.
it is free at internet.
install that software and run thru command prompt
like:
in command prompt
go to delsrv folder in command prompt and give
command like
delsrv <service name>
then that service will be deleted from services.

Powerbook g4 (1Ghz) 15 inch,Which software restore disk do I need

Hello, I recently acquired a powerbook 15 inch g4 1Ghz laptop. I dont know alot about apple laptops. It did not come with any system disks. I wanted to do a complete harddrive wipe and use a system install/restore disk to start with a fresh hard drive. What restore disks do I need to do this. The laptop has a superdrive. Will any system install/restore disk work if it says "15 inch powerbook". Or is there only one specific /original disk that will work with it. Thanks Dave

Hi, David, and welcome to Apple Discussions. A 15" PB G4 could be either the last Titanium model, with most of its ports on the back, or the first 15" Aluminum model, with all its ports on its end panels.
Your best bet in either case may be to buy a retail OS X installer disc set. Either model mentioned above can comfortably run the latest version of OS X 10.4.x ("Tiger"), though if you now have only 256MB of installed RAM, you'll soon want to add more to make Tiger really happy. Alternatively, either model could also run OS X 10.3.x ("Panther"), which would be a bit less expensive now that it's not the latest and greatest version. But if I were you, I'd buy Tiger and be up to date from the outset.
Duplicates of the original discs that were shipped with the Powerbook when it was new may (or may not) still be available for a nominal fee directly from Apple — by phone only, not through the online Apple Store. But those discs will install OS X 10.2.x ("Jaguar"), an earlier and markedly inferior OS version. You would then have to purchase the upgrade to 10.3.x or 10.4.x if you decided you wanted it later. Better to start right off with it.
Do NOT buy an OS installer set that is specific to (was originally shipped with) any Mac model other than yours. It is very likely not to install at all, and if it does, the installation is apt to be flaky or nonfunctional. You should consider ONLY a retail set, or a duplicate of the original set that went with your PB when it was new.

Unable to run authentication credential check function.

Hi everybody,
I have a employee table. In order to make authentication custom I use that table. The following is the function for it.
CREATE OR REPLACE PACKAGE BODY PKG_CONTROLS
AS
FUNCTION CheckPassword (vUsername VARCHAR2,vPassword VARCHAR2)
RETURN BOOLEAN
IS
     v_pw_check varchar2(1);
BEGIN
    SELECT 'x'
    INTO v_pw_check
    FROM EMPLOYEE
    WHERE EMP_NAME = vUsername
    AND PASSWORD = vPassword;
    APEX_UTIL.SET_AUTHENTICATION_RESULT(0);
    RETURN true;
EXCEPTION WHEN no_data_found THEN
    APEX_UTIL.SET_AUTHENTICATION_RESULT(4);
    RETURN false;
END CheckPassword;
END PKG_CONTROLS;I also form an authentication schema and call the above function. But when I try to login the system with the data that I saved before, it gives the following error;
ORA-06550: line 2, column 8: PLS-00306: wrong number or types of arguments in call to 'CHECKPASSWORD' ORA-06550: line 2, column 1: PL/SQL: Statement ignored
Error     ERR-10460 Unable to run authentication credential check functionPlease help me why am I taking this error?
Thanks

Use
RETURN PKG_CONTROLS.CheckPasswordfor yor authentication function and it will work. I think the default is two parameters and apex is parsing those two always. This is why explicit handling over of parameters will not work.
Denes Kubicek
http://deneskubicek.blogspot.com/
http://www.opal-consulting.de/training
http://apex.oracle.com/pls/otn/f?p=31517:1
http://www.amazon.de/Oracle-APEX-XE-Praxis/dp/3826655494
-------------------------------------------------------------------

Unable to run Office applications after auto update

My PC has just had a Windows update which took several hours to complete and I am now unable to run any MS Office applications - help anyone!

Hi, Both Windows and Office are products from Microsoft. Please try: http://support.hp.com/au-en/document/c03933792 or https://support.microsoft.com/en-us/gp/windows-update-issues/en-us Good luck.

I have tried to upgrade Painter 11 on my iMac running OS X 10.5.8. I keep getting the error message :- : The following install step failed : run pre install script for Corel Painter11 _ SP1 . Contact the software manufacturer for assistance " Help pleas

I have tried to upgrade Painter 11 on my iMac running OS x 10.5.8 but get the error message : The following install step failed : run pre install script for Corel Painter11_SP1. Contact the software manufacturer for assistance "
I have contacted Corel and after several emails and one telephone call, they tell me , they cannot help but they think the problem could be with the OS.
Does anyone have any suggestions, please ?

Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.

Unable to run Software Install/Restore Disk, Help!

Similar Messages

Maybe you are looking for