Unable to run Solution Manager Diagnostic in txn DSWP

Hi,
In txn DSWP, I click Goto-Solution Manager Diagnostics, the browser is launched with this address:
http:<hostname>:8000/smd
However, it says "Page cannot be displayed"
I have checked that the its services in txn SCIF are activated. I can see HTTP Port 8000 service running in SMICM.
http:<hostname>:50000/smd is running fine.
Does someone has a clue where could have gone wrong?
Points will be rewarded for any helpful answer.
Thanks.
Annie

Hi Rajesh,
Unfortunately this is not working. However, I begin to suspect it is due to the firewall.
I refer to the 'Root Cause Analysis Installation and Upgrade Guide" section 5.8 Required TCP ports.
I don't understand when it says "It is recommended to place the SAP Solution Manager within the same subnet or DMZ of your managed landscape."? Does that mean Solution Manager is to be in the same subnet as DMZ?
I have the tendency to believe this might be the cause.
Are you able to tell me if you did anything to the DMZ? Or simply just activate the port 8000 in firewall?
Thanks!
Regards,
Annie

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Unable to run Solution Manager Diagnostic in txn DSWP

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