Unable to sign into iMessage after changing my password

I know,the password is correct but it says it isn't when trying to sign into,imessaging on my iPad air

1. Make sure software is up to date
2. Make sure Messages is enabled; Settings>Messages
3. Make sure Date and Time is correctly set; Settings>General>Date and Time>Set Automatically>On
4. Make sure Push Notification is enabled
5. Make sure phone number or email address is correct
6. Hold the Sleep and Home button down (together) until you see the Apple Logo

Similar Messages

  • TS2446 I can't sign into iMessage after I changed my password

    I was prompted to change my password for security reasons, after I did so I can still access iTunes and the App Store with the new password but it won't let me sign into iMessage, anyone have any ideas?

    Reset all settings
    Settings>General>Reset>Reset All Settings
    Note: Data will not be affected but settings will be reset.

  • Unable to sign into imessage

    I can't seem to log into imessage even though login and password are correct. anyone else had problems?

    This is a common problem at the moment. Go to Settings, Date & Time, change the date to a year ahead, try again, reset Date & Time to automatic and then try again. The seems to solve it for some people.
    Here are some other links -
    About iMessages
    http://support.apple.com/kb/HT3529
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    iMessage not sending - Settings>Messages>Show Subject Field. Make sure it's set to "Off".

  • Unable to sign into icloud.  Accepts username & password but does nothing when clicking on arrow.

    I am trying to sign into icloud on my pc.  It will let me enter my username and password but does nothing when I click the arrow to sign in.  Also, I can't select the "keep me signed in" box.  When I click on either it does nothing.

    I would suggest to restore Apple TV again to factory settings.

  • Unable to sign into iMessage on my MacBook Pro

    Up until two days ago, my iMessage worked fine on my computer, but two days ago, all of my contacts went "offline." When I looked at the problem, I saw my account was offline, so I attempted to log in but got an error message saying :
    "The server encountered an error processing registration. Please try again later."
    I've been getting this for two days now.
    Thoughts? Ideas?

    This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
    Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
    Step 1
    Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
    Step 2
    Sign out of iMessage on all your Apple devices. Log out and log back in. Try again to sign in.
    Step 3
    Restart your router and your broadband device, if they're separate. You may have to skip this step if you don't control those devices.
    Step 4
    From the menu bar, select
     ▹ About This Mac
    Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.
    Step 5
    Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
    Step 6
    From the menu bar, select
     ▹ System Preferences ▹ Network
    If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
    The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
    Step 7
    Select from the menu bar
     ▹ System Preferences… ▹ Flash Player ▹ Storage
    and click
    Block all sites from storing information on this computer
    Close the preference pane.
    Step 8
    Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
    Use the search box in the toolbar of the Keychain Access window to find and delete all items with "iMessage" in the name. Log out and log back in.
    Step 9
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    If iMessage worked in the guest account, stop here and post your results.
    Step 10
    Boot in safe mode and log in. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain models.  The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. After testing, reboot as usual (i.e., not in safe mode) and test again.
    If iMessage worked in safe mode, but didn't work when you booted out of safe mode, stop here and post your results.
    Step 11
    Reset the NVRAM.
    Step 12
    Reinstall OS X.
    Step 13
    If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support.

  • Can't sign into iMessage after ios7 update.

    Says cannot activate. Check network settings. I've even reset network settings! Help!

    Hello Jencarp6,
    Thank you for the details of the issue you are experiencing with iMessage.  If you are still experiencing the same issue, I recommend the following article:
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I just got my Apple TV, and when i try to sign in with my Apple Id, It says "unable to sign into this account, or the password is incorrect." The password I am entering is correct, I have tried it of other devices. How can i fix it?

    HELP ME!!!!!

    Check if you have set the correct language and country in your Apple TV. Maybe you are trying to connect to the wrong iTunes store.

  • Can't sign into iMessages or FaceTime on my iPad2

    I'm unable to sign into iMessages or FaceTime on my iPad2. I'm able to sign into all other Apple Apps except those. Could someone assist me on how to rectify this problem?

    If you changed your appleID password, then try this one, which worked for me, after nothing else would. Log out and back in to iTunes on your Mac/PC.
    I had exactly the same problems as above, and no amount of network changes or even a full restore would help.
    Finally, I went back to my PC, launched iTunes, logged OUT of that, then signed in again, this time with the new password.
    Then I had to go back, and properly close Facetime and iMessages and sign in. It worked fine after that.
    (To properly close an application, double click the home button, then hold down on the facetime app logo in the multitasking bar at the bottom, then press the tiny symbol.)
    Best of luck.

  • I can't sign into iMessage or FaceTime since updating to iOS 8.0.2...

    I was signed into iMessage and everything was fine before I updated and now I am unable to sign into imessage or FaceTime. Every time I go to sign in and comes up and says "Can not sign in. Check your connection and try again." i have restrated my iPad and I have tried reconnecting... I can use my id for iTunes and other things... Just not iMessage or FaceTime. It's incr frustratin! Any ideas????

    Hello Hydenseak,
    Thank you for using Apple Support Communities.
    This article should be helpful in troublehsooting your Facetime and iMessage:
    iOS: Troubleshooting FaceTime and iMessage activation
    Regards,
    Jeff D.

  • HT201269 Hi, I have just changed contract and phone and wish to transfer the content of my iphone 4 to my new phone device which is not and I-product.  When I attempt to sign into i-tune to transfer the item to dropbox, i am unable to sign into i-tune.  H

    Hi, I have just changed contract and phone and wish to transfer the content of my iphone 4 to my new phone device which is not and I-product.  When I attempt to sign into i-tune to transfer the item to dropbox, i am unable to sign into i-tune.  Help pls.

    Hi, Kilted, I shall put it as below:
    Cancelled a contract on my Iphone and started another contract with  Samsung Note 2 on O2.  Managed to transfer almost all my data bar the content of my notes through drag and drop from itune to sKies prior to contract cancellation.
    When I later connected the iphone to the laptop to carry out an advise of going into itune to drag and drop the note content into dropbox from where I could pull into the samsung device, I was denied access into itune with my id , the same which has facilitated my access to this chat community.
    Question then: Am I not able to use itune again because of the contract cancellation?

  • I am constantly getting a pop up box to sign into imessage or facetime and can't get rid of it even after entering password. What can I do?

    I am constantly getting a pop up box to sign into imessage or facetime and can't get rid of it even after entering password. What can I do?

    Launch Safari with the Shift key held down. If that doesn’t work, disconnect the computer from the Internet.
    (116847)

  • I changed my Apple ID and now I can't sign into iMessages because it still has my old ID. How do I change that also?

    I changed my Apple ID today and now I can't sign into iMessage because it still shows my old ID. How can I change this??

    Did you purchase Apple Care? If you did, you still have access to Apple Support.  If not, go to your Apple Store and let them help you get it set up correctly.  I'm sure it's something simple we're missing.  Good Luck. 
    Do remember one thing.  iMessage on iPad only works with other iOS devices.  This means you can only text to people who:
    1.  Have an iPhone, iPad, or iPod Touch
    2.  And they have upgraded to iOS 5 or higher

  • Unable to sign into iCloud on AppleTV after update

    After the last OS update on my AppleTV, I am unable to sign into my iCloud in order to setup my photostream as the screensaver.  I go to iCloud sign in, put in my password, at which point it takes me to the Terms and Conditions page, I click on Agree, but nothing happens....it's just stuck on the "agree" page...   any ideas????? thank you

    I would suggest to restore Apple TV again to factory settings.

  • For some reason I cannot sign into iMessage. It keeps saying my password is incorrect. I have changed it twice and the problem still exists. What do I do?

    I cannot sign into iMessage. It keeps asking for my password but when I do it says it is an incorrect password. I have changed my password twice and the same problem still exists. This also is happening on iCloud. What do I do?

    Have you tried going through the steps in this support article?
    iOS: Troubleshooting Messages - Apple Support

  • I am currently unable to sign into Facetime.

    As the title says, I am currently unable to sign into Facetime from my MacBook Pro, Mac OS x 10.6.8. This has been the case for three weeks. I have not "upgraded" to Mavericks and I have not changed any settings. I have rebooted the computer several times and checked the time zone settings (having the computer in a different time zone than the settings is apparently an issue). Everything appears to be in order. I am able to sign in to the Apple Store and this forum and my iPod 4G connects just fine with the same Apple ID and password. Any ideas?

    Unable to make or receive FaceTime calls after April 16, 2014
    iOS- Troubleshooting FaceTime
    iOS- Troubleshooting FaceTime and iMessage activation

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