Unauthorised payment despite auto re-charge being ...

Despite deactivating my auto-recharge almost a year ago, today Skype have taken a payment. Although their "customer services" (ha-ha-ha) website tells me lots of nice things, there seems to be actually be NOTHING I can do to claim this money back.
Can anyone please advise or better still, give me an email address where I can contact the accounts dept. The customer services website in reality is actually NO HELP WHATSOEVER!!!!

 CB1209A wrote:
Can't speak to anyone on live chat as this is down (again) seems to have been down for a week now...
Hello
Only Customer Service can resolve this issue. Try using this link to create a text message:
please contact Skype customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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