Understanding a service monitor "Service Details"?

I am just trying to understand an alert coming from the ConfigMgr/SCCM 2012 management pack but I guess my question is a bit broader than that in that it will help me understand over service alerts
For most service monitoring I just look at the basic service monitor itself and the “service details”. For instance the monitoring the WMI service just shows as “WinMgmt” as I would expect.
However I have an alert for a “ConfigMgr Site Role Issue”. When I use health explorer this then shows as “Site SQL Backup Service Monitor”. When I look at the “service details” for this it shows as –
$Target/Property[Type="SCCM!Microsoft.SystemCenter2012.ConfigurationManager.SqlServer"]/BackupServiceName$
I just wonder if someone can explain this line and what its actually looking at? Is there somewhere I can view this better as to what it is monitoring?

Hi,
BackupServiceName$ should be one property defined under the sqlserver class which is defined in Microsoft.SystemCenter2012.ConfigurationManager MP.
You may need to open the XML which defined the class, and then ctrl+f to search the key word “BackupServiceName$”
Regards,
Yan Li
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One or more post-processing actions failed. Consult the OPP service log for details.

hi expert plz help me i can't understand here what can i do to resove this error.
here is the logfile details of output post processor
ebs- 11i (11.5.10.2)
os - rhel 4
[9/2/13 4:54:48 PM] [main] Starting GSF service with concurrent process id = 2984174.
[9/2/13 4:54:48 PM] [main] Initialization Parameters: oracle.apps.fnd.cp.opp.OPPServiceThread:2:0:max_threads=5
[9/2/13 4:54:48 PM] [Thread-14] Service thread starting up.
[9/2/13 4:54:48 PM] [Thread-15] Service thread starting up.
[9/2/13 4:59:34 PM] [OPPServiceThread0] Post-processing request 21672063.
[9/2/13 4:59:35 PM] [2984174:RT21672063] Executing post-processing actions for request 21672063.
[9/2/13 4:59:35 PM] [2984174:RT21672063] Starting XML Publisher post-processing action.
[9/2/13 4:59:35 PM] [2984174:RT21672063]
Template code: PURCHASE_REGISTER_ITEMWISE
Template app: CONA
Language:      en
Territory:     00
Output type:   PDF
[090213_045936406][][EXCEPTION] [DEBUG] ------- Preferences defined PreferenceStore -------
[090213_045936407][][EXCEPTION] [DEBUG] ------- Environment variables stored in EnvironmentStore -------
[090213_045936408][][EXCEPTION] [DEBUG] [FND_JDBC_IDLE_THRESHOLD.LOW]:[-1]
[090213_045936408][][EXCEPTION] [DEBUG] [SECURITY_GROUP_ID]:[0]
[090213_045936408][][EXCEPTION] [DEBUG] [FND_JDBC_BUFFER_DECAY_INTERVAL]:[300]
[090213_045936408][][EXCEPTION] [DEBUG] [NLS_CHARACTERSET]:[US7ASCII]
[090213_045936408][][EXCEPTION] [DEBUG] [RESP_APPL_ID]:[-1]
[090213_045936408][][EXCEPTION] [DEBUG] [NLS_LANGUAGE]:[AMERICAN]
[090213_045936408][][EXCEPTION] [DEBUG] [FND_JDBC_BUFFER_MIN]:[1]
[090213_045936409][][EXCEPTION] [DEBUG] [FND_JDBC_BUFFER_MAX]:[2]
[090213_045936409][][EXCEPTION] [DEBUG] [NLS_NUMERIC_CHARACTERS]:[.,]
[090213_045936409][][EXCEPTION] [DEBUG] [APPS_JDBC_URL]:[jdbc:oracle:thin:@(DESCRIPTION=(LOAD_BALANCE=YES)(FAILOVER=YES)(ADDRESS_LIST=(ADDRESS=(PROTOCOL=tcp)(HOST=demo.oriplast.com)(PORT=1526)))(CONNECT_DATA=(SID=ORIDEMO)))]
[090213_045936409][][EXCEPTION] [DEBUG] [RESP_ID]:[-1]
[090213_045936409][][EXCEPTION] [DEBUG] [FND_MAX_JDBC_CONNECTIONS]:[500]
[090213_045936410][][EXCEPTION] [DEBUG] [FND_JDBC_USABLE_CHECK]:[false]
[090213_045936410][][EXCEPTION] [DEBUG] [USER_ID]:[-1]
[090213_045936410][][EXCEPTION] [DEBUG] [NLS_TERRITORY]:[AMERICA]
[090213_045936410][][EXCEPTION] [DEBUG] [FND_JDBC_PLSQL_RESET]:[false]
[090213_045936410][][EXCEPTION] [DEBUG] [FND_JDBC_CONTEXT_CHECK]:[true]
[090213_045936418][][EXCEPTION] [DEBUG] [NLS_DATE_FORMAT]:[DD-MON-RR]
[090213_045936418][][EXCEPTION] [DEBUG] [FND_JDBC_BUFFER_DECAY_SIZE]:[5]
[090213_045936418][][EXCEPTION] [DEBUG] [FND_JDBC_IDLE_THRESHOLD.HIGH]:[-1]
[090213_045936418][][EXCEPTION] [DEBUG] [NLS_SORT]:[BINARY]
[090213_045936418][][EXCEPTION] [DEBUG] [NLS_DATE_LANGUAGE]:[AMERICAN]
[090213_045936419][][EXCEPTION] [DEBUG] [LOGIN_ID]:[-1]
[090213_045936419][][EXCEPTION] [DEBUG] ------- Properties stored in Java System Properties -------
[090213_045936419][][EXCEPTION] [DEBUG] [APPLTMP]:[/u03/ORIDEMO/LIVE_APPL/livecomn/temp]
[090213_045936419][][EXCEPTION] [DEBUG] [java.runtime.name]:[Java(TM) 2 Runtime Environment, Standard Edition]
[090213_045936419][][EXCEPTION] [DEBUG] [sun.boot.library.path]:[/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/jre/lib/i386]
[090213_045936419][][EXCEPTION] [DEBUG] [java.vm.version]:[1.4.2_04-b05]
[090213_045936419][][EXCEPTION] [DEBUG] [OVERRIDE_DBC]:[true]
[090213_045936419][][EXCEPTION] [DEBUG] [dbcfile]:[/u03/ORIDEMO/LIVE_APPL/liveappl/fnd/11.5.0/secure/ORIDEMO_demo/oridemo.dbc]
[090213_045936419][][EXCEPTION] [DEBUG] [java.vm.vendor]:[Sun Microsystems Inc.]
[090213_045936420][][EXCEPTION] [DEBUG] [java.vendor.url]:[http://java.sun.com/]
[090213_045936420][][EXCEPTION] [DEBUG] [path.separator]:[:]
[090213_045936420][][EXCEPTION] [DEBUG] [APPLCSF]:[/u03/ORIDEMO/LIVE_APPL/livecomn/admin]
[090213_045936420][][EXCEPTION] [DEBUG] [java.vm.name]:[Java HotSpot(TM) Client VM]
[090213_045936420][][EXCEPTION] [DEBUG] [file.encoding.pkg]:[sun.io]
[090213_045936420][][EXCEPTION] [DEBUG] [user.country]:[US]
[090213_045936420][][EXCEPTION] [DEBUG] [sun.os.patch.level]:[unknown]
[090213_045936420][][EXCEPTION] [DEBUG] [java.vm.specification.name]:[Java Virtual Machine Specification]
[090213_045936421][][EXCEPTION] [DEBUG] [user.dir]:[/u03/ORIDEMO/LIVE_APPL/livecomn/admin/log/ORIDEMO_demo]
[090213_045936421][][EXCEPTION] [DEBUG] [java.runtime.version]:[1.4.2_04-b05]
[090213_045936421][][EXCEPTION] [DEBUG] [java.awt.graphicsenv]:[sun.awt.X11GraphicsEnvironment]
[090213_045936421][][EXCEPTION] [DEBUG] [java.endorsed.dirs]:[/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/jre/lib/endorsed]
[090213_045936421][][EXCEPTION] [DEBUG] [os.arch]:[i386]
[090213_045936421][][EXCEPTION] [DEBUG] [JTFDBCFILE]:[/u03/ORIDEMO/LIVE_APPL/liveappl/fnd/11.5.0/secure/ORIDEMO_demo/oridemo.dbc]
[090213_045936421][][EXCEPTION] [DEBUG] [java.io.tmpdir]:[/tmp]
[090213_045936422][][EXCEPTION] [DEBUG] [line.separator]:[
[090213_045936422][][EXCEPTION] [DEBUG] [java.vm.specification.vendor]:[Sun Microsystems Inc.]
[090213_045936422][][EXCEPTION] [DEBUG] [os.name]:[Linux]
[090213_045936422][][EXCEPTION] [DEBUG] [FND_JDBC_BUFFER_MIN]:[1]
[090213_045936422][][EXCEPTION] [DEBUG] [cpid]:[2984174]
[090213_045936422][][EXCEPTION] [DEBUG] [sun.java2d.fontpath]:[]
[090213_045936423][][EXCEPTION] [DEBUG] [java.library.path]:[/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/jre/lib/i386/client:/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/jre/lib/i386:/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/jre/../lib/i386:/u03/ORIDEMO/LIVE_APPL/liveora/iAS/lib:/u03/ORIDEMO/LIVE_APPL/liveora/8.0.6/network/jre11/lib/i686/native_threads:/u03/ORIDEMO/LIVE_APPL/liveora/8.0.6/network/jre11/lib/linux/native_threads:/u03/ORIDEMO/LIVE_APPL/liveappl/cz/11.5.0/bin:/u03/ORIDEMO/LIVE_APPL/liveora/8.0.6/lib:/usr/X11R6/lib:/usr/openwin/lib]
[090213_045936423][][EXCEPTION] [DEBUG] [java.specification.name]:[Java Platform API Specification]
[090213_045936423][][EXCEPTION] [DEBUG] [java.class.version]:[48.0]
[090213_045936423][][EXCEPTION] [DEBUG] [java.util.prefs.PreferencesFactory]:[java.util.prefs.FileSystemPreferencesFactory]
[090213_045936423][][EXCEPTION] [DEBUG] [os.version]:[2.6.9-82.ELsmp]
[090213_045936424][][EXCEPTION] [DEBUG] [LONG_RUNNING_JVM]:[true]
[090213_045936424][][EXCEPTION] [DEBUG] [user.home]:[/home/appdemo]
[090213_045936424][][EXCEPTION] [DEBUG] [user.timezone]:[GMT+05:30]
[090213_045936424][][EXCEPTION] [DEBUG] [java.awt.printerjob]:[sun.print.PSPrinterJob]
[090213_045936424][][EXCEPTION] [DEBUG] [file.encoding]:[ANSI_X3.4-1968]
[090213_045936424][][EXCEPTION] [DEBUG] [java.specification.version]:[1.4]
[090213_045936424][][EXCEPTION] [DEBUG] [CACHEMODE]:[DISTRIBUTED]
[090213_045936424][][EXCEPTION] [DEBUG] [java.class.path]:[/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/lib/dt.jar:/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/lib/tools.jar:/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/jre/lib/rt.jar:/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/jre/lib/charsets.jar:/u03/ORIDEMO/LIVE_APPL/livecomn/java/appsborg2.zip:/u03/ORIDEMO/LIVE_APPL/livecomn/java/apps.zip:/u03/ORIDEMO/LIVE_APPL/liveora/8.0.6/forms60/java:/u03/ORIDEMO/LIVE_APPL/livecomn/java]
[090213_045936424][][EXCEPTION] [DEBUG] [user.name]:[appdemo]
[090213_045936424][][EXCEPTION] [DEBUG] [DBCFILE]:[/u03/ORIDEMO/LIVE_APPL/liveappl/fnd/11.5.0/secure/ORIDEMO_demo/oridemo.dbc]
[090213_045936425][][EXCEPTION] [DEBUG] [java.vm.specification.version]:[1.0]
[090213_045936425][][EXCEPTION] [DEBUG] [java.home]:[/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/jre]
[090213_045936425][][EXCEPTION] [DEBUG] [sun.arch.data.model]:[32]
[090213_045936425][][EXCEPTION] [DEBUG] [user.language]:[en]
[090213_045936425][][EXCEPTION] [DEBUG] [java.specification.vendor]:[Sun Microsystems Inc.]
[090213_045936425][][EXCEPTION] [DEBUG] [java.vm.info]:[mixed mode]
[090213_045936425][][EXCEPTION] [DEBUG] [logfile]:[/u03/ORIDEMO/LIVE_APPL/livecomn/admin/log/ORIDEMO_demo/FNDOPP2984174.txt]
[090213_045936425][][EXCEPTION] [DEBUG] [java.version]:[1.4.2_04]
[090213_045936425][][EXCEPTION] [DEBUG] [java.ext.dirs]:[/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/jre/lib/ext]
[090213_045936426][][EXCEPTION] [DEBUG] [sun.boot.class.path]:[/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/jre/lib/rt.jar:/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/jre/lib/i18n.jar:/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/jre/lib/sunrsasign.jar:/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/jre/lib/jsse.jar:/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/jre/lib/jce.jar:/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/jre/lib/charsets.jar:/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/jre/classes]
[090213_045936426][][EXCEPTION] [DEBUG] [java.vendor]:[Sun Microsystems Inc.]
[090213_045936426][][EXCEPTION] [DEBUG] [FND_JDBC_BUFFER_MAX]:[2]
[090213_045936426][][EXCEPTION] [DEBUG] [file.separator]:[/]
[090213_045936426][][EXCEPTION] [DEBUG] [java.vendor.url.bug]:[http://java.sun.com/cgi-bin/bugreport.cgi]
[090213_045936426][][EXCEPTION] [DEBUG] [sun.io.unicode.encoding]:[UnicodeLittle]
[090213_045936426][][EXCEPTION] [DEBUG] [sun.cpu.endian]:[little]
[090213_045936426][][EXCEPTION] [DEBUG] [APPLOUT]:[out/ORIDEMO_demo]
[090213_045936427][][EXCEPTION] [DEBUG] [sun.cpu.isalist]:[]
[9/2/13 4:59:40 PM] [UNEXPECTED] [2984174:RT21672063] java.lang.reflect.InvocationTargetException
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:324)
        at oracle.apps.xdo.common.xml.XSLT10gR1.invokeParse(XSLT10gR1.java:517)
        at oracle.apps.xdo.common.xml.XSLT10gR1.transform(XSLT10gR1.java:224)
        at oracle.apps.xdo.common.xml.XSLTWrapper.transform(XSLTWrapper.java:177)
        at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:1044)
        at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:997)
        at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:212)
        at oracle.apps.xdo.template.FOProcessor.createFO(FOProcessor.java:1657)
        at oracle.apps.xdo.template.FOProcessor.generate(FOProcessor.java:967)
        at oracle.apps.xdo.oa.schema.server.TemplateHelper.runProcessTemplate(TemplateHelper.java:5888)
        at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3438)
        at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3527)
        at oracle.apps.fnd.cp.opp.XMLPublisherProcessor.process(XMLPublisherProcessor.java:247)
        at oracle.apps.fnd.cp.opp.OPPRequestThread.run(OPPRequestThread.java:153)
Caused by: java.io.UnsupportedEncodingException: &Encoding
        at sun.io.Converters.getConverterClass(Converters.java:215)
        at sun.io.Converters.newConverter(Converters.java:248)
        at sun.io.ByteToCharConverter.getConverter(ByteToCharConverter.java:64)
        at sun.nio.cs.StreamDecoder$ConverterSD.<init>(StreamDecoder.java:223)
        at sun.nio.cs.StreamDecoder$ConverterSD.<init>(StreamDecoder.java:209)
        at sun.nio.cs.StreamDecoder.forInputStreamReader(StreamDecoder.java:76)
        at java.io.InputStreamReader.<init>(InputStreamReader.java:83)
        at oracle.xdo.parser.v2.XMLReader.setEncoding(XMLReader.java:848)
        at oracle.xdo.parser.v2.XMLReader.checkXMLDecl(XMLReader.java:2718)
        at oracle.xdo.parser.v2.XMLReader.pushXMLReader(XMLReader.java:471)
        at oracle.xdo.parser.v2.XMLParser.parse(XMLParser.java:263)
        ... 17 more
[9/2/13 4:59:40 PM] [2984174:RT21672063] Completed post-processing actions for request 21672063.
[9/2/13 5:10:51 PM] [OPPServiceThread1] Post-processing request 21672114.
[9/2/13 5:10:51 PM] [2984174:RT21672114] Executing post-processing actions for request 21672114.
[9/2/13 5:10:51 PM] [2984174:RT21672114] Starting XML Publisher post-processing action.
[9/2/13 5:10:51 PM] [2984174:RT21672114]
Template code: PURCHASE_REGISTER_ITEMWISE
Template app: CONA
Language:      en
Territory:     00
Output type:   PDF
[9/2/13 5:10:51 PM] [UNEXPECTED] [2984174:RT21672114] java.lang.reflect.InvocationTargetException
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:324)
        at oracle.apps.xdo.common.xml.XSLT10gR1.invokeParse(XSLT10gR1.java:517)
        at oracle.apps.xdo.common.xml.XSLT10gR1.transform(XSLT10gR1.java:224)
        at oracle.apps.xdo.common.xml.XSLTWrapper.transform(XSLTWrapper.java:177)
        at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:1044)
        at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:997)
        at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:212)
        at oracle.apps.xdo.template.FOProcessor.createFO(FOProcessor.java:1657)
        at oracle.apps.xdo.template.FOProcessor.generate(FOProcessor.java:967)
        at oracle.apps.xdo.oa.schema.server.TemplateHelper.runProcessTemplate(TemplateHelper.java:5888)
        at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3438)
        at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3527)
        at oracle.apps.fnd.cp.opp.XMLPublisherProcessor.process(XMLPublisherProcessor.java:247)
        at oracle.apps.fnd.cp.opp.OPPRequestThread.run(OPPRequestThread.java:153)
Caused by: java.io.UnsupportedEncodingException: &Encoding
        at sun.io.Converters.getConverterClass(Converters.java:215)
        at sun.io.Converters.newConverter(Converters.java:248)
        at sun.io.ByteToCharConverter.getConverter(ByteToCharConverter.java:64)
        at sun.nio.cs.StreamDecoder$ConverterSD.<init>(StreamDecoder.java:223)
        at sun.nio.cs.StreamDecoder$ConverterSD.<init>(StreamDecoder.java:209)
        at sun.nio.cs.StreamDecoder.forInputStreamReader(StreamDecoder.java:76)
        at java.io.InputStreamReader.<init>(InputStreamReader.java:83)
        at oracle.xdo.parser.v2.XMLReader.setEncoding(XMLReader.java:848)
        at oracle.xdo.parser.v2.XMLReader.checkXMLDecl(XMLReader.java:2718)
        at oracle.xdo.parser.v2.XMLReader.pushXMLReader(XMLReader.java:471)
        at oracle.xdo.parser.v2.XMLParser.parse(XMLParser.java:263)
        ... 17 more
[9/2/13 5:10:51 PM] [2984174:RT21672114] Completed post-processing actions for request 21672114.
thaks
pritesh

hi experts
thanks for ur replay,
this issue is occured with only the particular request and this is custom report. i try some step
down the manager run the cmclean.sql, increease the processes of output postprocessor but not get the any type of effect on issue...
and also follow the step that describe in the below doc:
Output Post Processor (OPP) Log Contains Error "oracle.xdo.parser.v2.XMLParseException: Unexpected EOF" (Doc ID 1273272.1)
To Bottom
request log file details below:
+---------------------------------------------------------------------------+
CONA Custom: Version : UNKNOWN - Development
Copyright (c) 1979, 1999, Oracle Corporation. All rights reserved.
PURCHASE_REGISTER_ITEMWISE module: Ori - Purchase Register - Item wise (15x12)
+---------------------------------------------------------------------------+
Current system time is 02-SEP-2013 17:10:29
+---------------------------------------------------------------------------+
+-----------------------------
| Starting concurrent program execution...
+-----------------------------
Arguments
P_SEGM='02'
P_CHART_OF_ACCOUNTS_ID='50268'
p_from_date='2012/04/01 00:00:00'
p_to_date='2012/04/05 00:00:00'
P_YES_NO='No'
XML_REPORTS_XENVIRONMENT is :
/u03/ORIDEMO/LIVE_APPL/liveora/8.0.6/guicommon6/tk60/admin/Tk2Motif_UTF8.rgb
XENVIRONMENT is set to /u03/ORIDEMO/LIVE_APPL/liveora/8.0.6/guicommon6/tk60/admin/Tk2Motif_UTF8.rgb
Current NLS_LANG and NLS_NUMERIC_CHARACTERS Environment Variables are :
_AMERICA.UTF8
Report Builder: Release 6.0.8.25.0 - Production on Mon Sep 2 17:10:29 2013
(c) Copyright 1999 Oracle Corporation. All rights reserved.
Enter Username:
+---------------------------------------------------------------------------+
Start of log messages from FND_FILE
+---------------------------------------------------------------------------+
+---------------------------------------------------------------------------+
End of log messages from FND_FILE
+---------------------------------------------------------------------------+
+---------------------------------------------------------------------------+
Executing request completion options...
+------------- 1) PUBLISH -------------+
Beginning post-processing of request 21672114 on node DEMO at 02-SEP-2013 17:10:51.
Post-processing of request 21672114 failed at 02-SEP-2013 17:10:51 with the error message:
One or more post-processing actions failed. Consult the OPP service log for details.
+--------------------------------------+
+------------- 2) PRINT   -------------+
+--------------------------------------+
Finished executing request completion options.
+---------------------------------------------------------------------------+
Concurrent request completed
Current system time is 02-SEP-2013 17:10:52
+---------------------------------------------------------------------------+
i check the document that u all suggest above after that i update u as soon as possible..
thanks & regards
pritesh ranjan

Having Issue with Service Monitor Report when using Oracle DB

Hi,
I set up Oracle XE to store monitoring and message data for Service Monitor. I configured the Database Connection in Policy Studio, and deployed the configuration. When starting the Service Monitor, I got "There are no reporting nodes configured." error.
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INFO 27/Jan/2012:13:14:03.791 [911baa00] Initializing server
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INFO 27/Jan/2012:13:14:04.456 [911baa00] Initializing report file format transformer
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INFO 27/Jan/2012:13:14:13.206 [911baa00] TCP interface
INFO 27/Jan/2012:13:14:13.206 [911baa00] checking invariants for interface *:8040
INFO 27/Jan/2012:13:14:13.206 [911baa00] listen on address 0.0.0.0/8040
It looks like the repConfig.xml file needs to be updated. If so, what elements? Anything else i am missing?

You need to add a Gateway node the service monitor.
To do this browse to http://HOST:8040/
Using the default port, you can connect to the Service Monitor interface in a browser, where HOST points to the IP address or hostname of the machine on which Service Monitor is installed.
Right mouse click and add the Gateway node.

Issue in Global Services Monitor GSM

Dear all,
I'm facing a problem in Global Services Monitor.
The Resources pool contains 4 Management Servers; 2 old and 2 recently installed.
The GSM was installed and was working normally on the old Management Servers.
But, after increasing the number of management servers to be 4 instead of two, the problem appeared.
The GSM is firing alerts on the new MS's and their state are critical (old 2 servers are healthy).
The alert description is as below:
Global Service Monitor Modules: Failed to discover Global Service Monitor locations.
Failure step: 'Couldn't get the ACS endpoint from discovery service. SubscriptionId: 'a6846da0-e5d7-4bea-ab13-836d89364b60', OutsideInServiceBaseUri: 'https://gsm-prod.systemcenter.microsoft.com/''
Message: 'Could not establish trust relationship for the SSL/TLS secure channel with authority 'gsm-prod.systemcenter.microsoft.com'.'
Details: 'System.ServiceModel.Security.SecurityNegotiationException: Could not establish trust relationship for the SSL/TLS secure channel with authority 'gsm-prod.systemcenter.microsoft.com'. ---> System.Net.WebException: The underlying connection was closed:
Could not establish trust relationship for the SSL/TLS secure channel. ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure.
at System.Net.Security.SslState.StartSendAuthResetSignal(ProtocolToken message, AsyncProtocolRequest asyncRequest, Exception exception)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result)
at System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.PooledStream.Write(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.ConnectStream.WriteHeaders(Boolean async)
--- End of inner exception stack trace ---
at System.Net.HttpWebRequest.GetResponse()
at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)
--- End of inner exception stack trace ---
Server stack trace:
at System.ServiceModel.Channels.HttpChannelUtilities.ProcessGetResponseWebException(WebException webException, HttpWebRequest request, HttpAbortReason abortReason)
at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)
at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at Microsoft.SystemCenter.Cloud.SharedLibrary.Discovery.IDiscovery.GetEndpoints(String subscriptionId)
at Microsoft.SystemCenter.Cloud.SharedLibrary.Discovery.DiscoveryHelper.<>c__DisplayClass1.<DiscoverAcsEndpoint>b__0(IDiscovery service)
at Microsoft.SystemCenter.Cloud.SharedLibrary.RestCallHelper.ExecuteRestCall[TContract](Uri endpointUri, WebProxy webProxy, String accessToken, RestMethod`1 method)
at Microsoft.SystemCenter.Cloud.SharedLibrary.Discovery.DiscoveryHelper.DiscoverAcsEndpoint(String subscriptionId, Uri outsideInServiceBaseUri, WebProxy proxy)
at Microsoft.SystemCenter.Cloud.OutsideInUnitModule.DiscoveryWriteActionModule.Execute()'
Any clue?
Regards,
Khaled A. Hamad

Hi
Is there any requirement to install the Microsoft Root Certificate on the server where SCOM console is working? Shall I need to purchase Windows Azure Subscription also for GSM? Please let me know.
The scenario is - I have one SCOM server (Including all the server roles on the single server) and other server where VMM server and SCOM console is installed. I have installed GSM Management Packs on the SCOM server and configured one Web Availability Monitor
to be monitored from external servers (e.g. Chicago).
I am getting the below error:-
Log Name: Operations Manager
Source: Health Service Modules Ex
Date: 9/11/2014 7:14:26 PM
Event ID: 10001
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: SCOMCLOUD.abc.in
Description:
Global Service Monitor Modules: Failed step: 'Couldn't get the ACS endpoint from discovery service. SubscriptionId: '1f156904-532e-416f-b570-1141438392a3', OutsideInServiceBaseUri: 'https://gsm-prod.systemcenter.microsoft.com/''. Diagnostic context: RequestId
= '0fe72d85-989c-4c1b-89c1-1f4b641c1578', New ConfigHash = '65afc4b6-c18d-5e68-56d3-482e2db1851a', '1' tests, Last ConfigHash = '00000000-0000-0000-0000-000000000000'. Exception: 'There was no endpoint listening at https://gsm-prod.systemcenter.microsoft.com/DiscoveryService/1f156904-532e-416f-b570-1141438392a3/Endpoints
that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.'
One or more workflows were affected by this.
Workflow name: Microsoft.SystemCenter.Omonline.OutsideIn.Discovery.ConfigUploaderRule
Instance name: Global Service Monitor
Instance ID: {298CB0DA-4453-EFD2-A7AC-C2E8F2F7100D}
Management group: SCOMGROUP
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Health Service Modules Ex" />
<EventID Qualifiers="0">10001</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-09-11T13:44:26.000000000Z" />
<EventRecordID>149790</EventRecordID>
<Channel>Operations Manager</Channel>
<Computer>SCOMCLOUD.abc.in</Computer>
<Security />
</System>
<EventData>
<Data>SCOMGROUP</Data>
<Data>Microsoft.SystemCenter.Omonline.OutsideIn.Discovery.ConfigUploaderRule</Data>
<Data>Global Service Monitor</Data>
<Data>{298CB0DA-4453-EFD2-A7AC-C2E8F2F7100D}</Data>
<Data>Failed step: 'Couldn't get the ACS endpoint from discovery service. SubscriptionId: '1f156904-532e-416f-b570-1141438392a3', OutsideInServiceBaseUri: 'https://gsm-prod.systemcenter.microsoft.com/''. Diagnostic context: RequestId = '0fe72d85-989c-4c1b-89c1-1f4b641c1578',
New ConfigHash = '65afc4b6-c18d-5e68-56d3-482e2db1851a', '1' tests, Last ConfigHash = '00000000-0000-0000-0000-000000000000'. Exception: 'There was no endpoint listening at https://gsm-prod.systemcenter.microsoft.com/DiscoveryService/1f156904-532e-416f-b570-1141438392a3/Endpoints
that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.'</Data>
<Data>Global Service Monitor Modules</Data>
<Data>Couldn't get the ACS endpoint from discovery service. SubscriptionId: '1f156904-532e-416f-b570-1141438392a3', OutsideInServiceBaseUri: 'https://gsm-prod.systemcenter.microsoft.com/'</Data>
<Data>RequestId = '0fe72d85-989c-4c1b-89c1-1f4b641c1578', New ConfigHash = '65afc4b6-c18d-5e68-56d3-482e2db1851a', '1' tests, Last ConfigHash = '00000000-0000-0000-0000-000000000000'</Data>
<Data>There was no endpoint listening at https://gsm-prod.systemcenter.microsoft.com/DiscoveryService/1f156904-532e-416f-b570-1141438392a3/Endpoints that could accept the message. This is often caused by an incorrect address or SOAP action.
See InnerException, if present, for more details.</Data>
<Data>System.ServiceModel.EndpointNotFoundException: There was no endpoint listening at https://gsm-prod.systemcenter.microsoft.com/DiscoveryService/1f156904-532e-416f-b570-1141438392a3/Endpoints that could accept the message. This is often
caused by an incorrect address or SOAP action. See InnerException, if present, for more details. ---> System.Net.WebException: The remote name could not be resolved: 'gsm-prod.systemcenter.microsoft.com'
at System.Net.HttpWebRequest.GetResponse()
at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)
--- End of inner exception stack trace ---
Server stack trace:
at System.ServiceModel.Channels.HttpChannelUtilities.ProcessGetResponseWebException(WebException webException, HttpWebRequest request, HttpAbortReason abortReason)
at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)
at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at Microsoft.SystemCenter.Cloud.SharedLibrary.Discovery.IDiscovery.GetEndpoints(String subscriptionId)
at Microsoft.SystemCenter.Cloud.SharedLibrary.Discovery.DiscoveryHelper.<>c__DisplayClass1.<DiscoverAcsEndpoint>b__0(IDiscovery service)
at Microsoft.SystemCenter.Cloud.SharedLibrary.RestCallHelper.ExecuteRestCall[TContract](Uri endpointUri, WebProxy webProxy, String accessToken, RestMethod`1 method)
at Microsoft.SystemCenter.Cloud.SharedLibrary.Discovery.DiscoveryHelper.DiscoverAcsEndpoint(String subscriptionId, Uri outsideInServiceBaseUri, WebProxy proxy)
at Microsoft.SystemCenter.Cloud.OutsideInUnitModule.ConfigUploaderWriteActionModule.Execute()</Data>
</EventData>
</Event>
Any HELP would be really Appreciated.
Thanks in advance.
Abhinav | MCTS-Server Virtualization

Setting up service monitoring on a group of servers, but only alerting when the service is down on all servers

Hey All -
I have the need to monitor one service that exist on 3 servers, but the service only runs on one of the servers at a time, and the servers are not set up as a cluster. Any ideas around how to accomplish this?

Hi,
Create a service monitor as previously described and then create a distributed application and add the new service monitor for all servers to a component group. Then set the health rollup to Best state of any member - I think that should work...
Further details around DA's
http://thoughtsonopsmgr.blogspot.co.uk/2011/06/distributed-applications-das-part-ii.html
http://social.technet.microsoft.com/Forums/systemcenter/en-US/9e932038-32c6-4403-8489-1535de4214be/distributed-applications-health-rollup?forum=operationsmanagerauthoring
Hope this helps..

Service monitoring in OSB 11G

Hi,
We have requirement where we have to monitor services, few parameters are like error count/message count/CPU utilization etc...
As far as I know EM does not support 11g. Is there any other way to accomplish this? Any links to materials would be useful.
Thanks
Edited by: user11257877 on Feb 16, 2011 11:07 AM

From what I know, this feature causes performance hit. Let me know if my understanding is correct.We have been using this from the AquaLogic Service Bus days and have never found serious performance issues due to this .. use it judiciously.
chk this link:
http://download.oracle.com/docs/cd/B16240_01/doc/em.102/e14396/disc_mon_osb.htm

Forefront Endpoint Protection Monitoring Service

Hello,
I just saw that the Forefront Endpoint Protection Monitoring Service is stoppable. I had a virus a few weeks ago on my machine at home that has security essential installed. The virus continually disabled the service. Does it make sense to control the service
via gpo to not make it stoppable even by the system and admin user?
Cheers
Sebastian
Sebastian Bammer

This is old discussion, but let me explain some improvements in Microsoft Anti-Malware Engine. When a program tried to disable any service, process or anything related to Windows Security or Microsoft Anti-Malware Engine , Firewall, etc. It will be detected
as a suspicious behavior and it will be blocked (no matter whether it is known malware or unknown program). In case of unknown program, you might be asked to send more details or submit it to Microsoft Malware Protection Center.
In addition, in Windows Vista and later version of Windows such as Windows 7, Windows 8.x when you have User Account Control (UAC), all programs run as an standard user unless you grand them permission as administrator. So by default, if a program tried
to disable any Security related service in Windows is unable to that because it won't run as administrator and is unable to perform something which runs as administer unless, if you are in administrator account and UAC is off or you grand administrator privilege
to the program (e.g. right click and run as administrator).
However, if you still face any programs which might try to disable services and it won't block by FEP , Microsoft Security Essentials or other Microsoft Anti-Malware products, you could submit it sample to Microsoft Malware Protection Center for more analysis.

ALSB service monitoring implementation

We're in the process of planning an ALSB implementation and we're evaluating it's service monitoring capabilities. By default the monitoring is written to file so my understanding is that once the esb is recycled all metrics will be lost, so what we're planning to do is persist the metrics to DB. Reviewing the WLDF information, it indicates that you can use DB rather than the file store.
Wondering if anyone else has done this and if there's any recommendations or considerations for using the DB over file store, my primary concern would be around ESB performance.
Thanks in advance!

Hi Siva,
In 10g, there is no such way by which you may get the consolidated view of both your OSB and BPEL from the perspective of logs, trace files, alerts, server health checkups etc.
OSB 11g has been released and I think it should possible there (not sure as have not worked with 11g yet)
Regards,
Anuj

Windows Service Monitoring

Hello All,
I have implemented a Windows Service Monitoring to look after some custom windows services on a Windows Server with a 3rd party piece of software installed. The monitor has been working as expected and has kept an eye on the services and alerted when they
have stopped.
However, the support team are now reporting that they are alerted when the service stops and starts. And they receive the same alert regardless, stating that the service has been stopped.
Is there something I am missing from my configuration? How can I amend it so that the support team are only alerted when the service is stopped? And why would it alert when its started?
Hope someone can help
James

This actually sounds like a notification issue. Do they have notifications set up to send them emails when an alert goes from one state to the next? What I mean by that is, New Alert, Closed Alert. When setting up notifications, it's a
common mistake to not include the alert criteria, which will cause behavior like this, ops teams getting several emails when the state of the alert is changed by the system or operator. If you look at the alert details in the email, you may notice, a
slight difference in the resolution state field, if that is displayed.
If this is the issue, find the notification subscription and have it changed so that they only receive alerts with a resolution state of NEW.
Regards, Blake Email: mengotto<at>hotmail.com Blog: http://discussitnow.wordpress.com/ If my response was helpful, please mark it as so, if it answered your question, then please also mark it accordingly. Thank you.

What function does the APS service: Web Intelligence Monitoring Service perform?

When creating an Adaptive Processing Server, one of the services that can be selected is: Web Intelligence Monitoring Service. What exactly is this service monitoring?
Is it monitoring the APS itself when chosen? Or as the name implies, is it monitoring Web Intelligence Processing Servers?
Under properties, there are configuration options for this server ( i.e. Enable Monitoring checkbox ). Are there any best practices when this service should be selected for an APS or not?
Thanks

Swapnil and Shwetabh, thanks for your replies.
Using the Monitoring Service as an example, I know:
- If the Monitoring Service is running on an APS, then Monitoring ( under CMC ) will work
- if the Monitoring Service is NOT running on an APS, then Monitoring ( under CMC ) will NOT work
For Web Intelligence Monitoring Service,
- if this is running on any APS, when benefit do we get? Are there monitoring logs it creates anywhere?
- if this is NOT running on any APS, what are we missing?
In our environment we have followed APS best practices ( as per link Swapnil refereneced ) and have split services across multiple Adaptive Processing Servers. We have 2 nodes clustered together with a total of 16 different Adaptive Processing Servers of which 12 have the Web Intelligence Monitoring Service. In addtion, we are running 5 instances of the Web Intelligence Processing Server across both nodes. Without understanding what purpose the Web Intelligence Monitoring Service serves, I find it difficult to determine how many of our APS should have the Web Intelligence Monitoring Service.
If we only have 5 Web Intelligence Processing Servers, does it make sense to have 12 APS with the Web Intelligence Monitoring Service?
Thanks
Rick

Windows Service Monitor - False Alerts

Scenario : We have a custom Service Monitor that is created long back and enabled for all Servers. I just noted that the service is not present in all servers except few. I also noticed that there are some Overrides for 5 servers which does
not make any sense to me as it was overridden to enable this monitor.
Issue : Now the issue is, I got alerts for 5 servers for which the service is not installed at all. How is that possible ?
S.Arun Prasath HP ARDE TEAM

HOw to you create this service monitor?
You can create your service monitor either
1) From Authoring workspace --> Management pack Templates --> Windows services
http://www.bictt.com/blogs/bictt.php/2011/03/17/scom-monitoring-a-service-part3
OR
2) Authoring workspace --> Monitors
http://www.bictt.com/blogs/bictt.php/2011/03/17/scom-monitoring-a-service-part2
You understanding is correct if you using method 1) to create service monitor. Otherwise, you should enable the monitor for computer which has te service present.
Roger

Service Monitor in SCOM

Hi,
Want to understand on this -what happens for a service monitor in scom if a monitored service is removed in a server.
will the alert automatically clears off.
Regards,
Pradeep

SCOM turns it off as the service is not found on the server.
When you uninstall the service, SCOM might alert once that the service is in stopped state.
But if you recycle the SCOM health service on that agent. It won't alert again as the cache gets cleared.
Its always better to disable or remove the monitor first and then uninstall the service.
Hope this helps.
Thanks, S K Agrawal

Cisco Unified Operations Manager v Cisco Service Monitor

I am unfamiliar with both od these products. Both seem to overlap in that they seem to aim for end to end voice quality management, relying on the 1040 probe.
Am I off base here? Are they similar products, one or both maybe OEM'd???
Are they widely deployed?
Any thoughts welcome.
Regards

Hi Gordon,
They are very much complimentary. In fact, installing OM used to install SM by default on same box.
OM doesn't collect info from the 1040 probes. SM does this, and then alerts to OM if thresholds are breached.
OM will then display the alert.
Operations Manager is very much about actively monitoring the health of the UC environment. Here's a couple of practical examples of what it does:
- Maps out a logical view of the environment
- Performs scheduled tests - checks CM reg, dial tone, TFTP
- Simulates calls with both synthetic phones and even real phones
- Interactive tests - check phone features are working etc
- Performance management - view utilisation of GW's CM's etc.
- IP SLA - simulated calls, jitter testing across the network using routers / switches and IP SLA features
- Alert monitoring - dashboard view
Service Monitor is very focussed on measuring the actual user experience of calls.
- It can use CDR / CMR records (with no 1040 HW sensors deployed) to record, and monitor the quality of individual calls
- It can also use the 1040 HW sensors to collect more granular call quality details.. (it sends the details to SM via syslog constantly)
- Report and alert on call quality based on thresholds (Alerts are sent to OM and appear in your alerts window)
The only real overlap I would say is that OM does some quality tests with IP SLA, but it is based on synthetic calls rather than working with data about real calls.
There is also another module, Unified Service Statistics Monitor, I'd recommend looking at this too, it provides the historical component, and also a variety of different reporting - including service levels and executive style dashboards.
I've done a few deployments. Standard network management principles apply, and I think this is where a lot of them fall down. No product can manage your network for you automatically, the biggest part is people and process. Once you have this in place you can definitely use products like OM, SM to automate and simplify.
The larger and more complex your network, the more valuable and useful these products can become.
My recommendation is to get the eval copy, and try them out. You do need to think carefully about what you want to achieve though, without this step, an install of these products probably won't impress. The art is all about the setup.
Cheers,
Tim

SCOM 2007R2 unix/linux service monitor setup - cannot discover service under /etc/init.d

SCOM 2007R2 unix/linux service monitor setup - cannot discover service under /etc/init.d

Can you give a few more details on what you have tried, and what didn't work for you? Were you stepping through the wizard to monitor a Linux/UNIX service and something went wrong? Or did you successfully create the service monitor in the wizard, but it
didn't trigger if the monitored process terminated?
Michael Kelley, Lead Program Manager, Open Source Technology Center

Global Service Monitor (GSM) Config

Hello all, I have recently configured GSM with the external monitoring services being in the U.S.
When I look at the monitor - Authoring>MP Objects>Monitors>Multi-URL Template (*Monitor Name*) it shows enabled is set to true.
However when I look at - Monitoring>Monitoring>Application Monitoring>Web Application Availability Monitoring>Web Application Status - The monitor does not have a check mark next to it.
When I look at - Monitoring>Monitoring>Application Monitoring>Web Application Availability Monitoring>Test State - none of the five external servers are checked and they all say "Not Monitored"
So I'm trying to figure out if it's enabled or not and if not where do I go to enable it? When I have setup internal (Non GSM) web tests they are just enabled so I'm not sure what's different with this one.
Thank you,
Matt

Hi,
Would you please restart the health service on the external servers. And we may try to flush health service state and caches for those server.
In addition, have you followed the below link to install GSM:
http://scug.be/christopher/2013/07/11/system-center-global-service-monitor-installation-step-by-step/
Regards,
Yan Li
Regards, Yan Li

Understanding a service monitor "Service Details"?

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