Understanding GoDaddy IMAP Email vs POP

I have been using POP email with GoDaddy for several years with no issues. Recently, while speaking with a GoDaddy rep, they talked me in to switching over everything to the GoDaddy cPanel which uses IMAP vs POP. For whatever reason I cannot get my head around IMAP?
I am attaching a screenshot of what my MAIL screen looks like after setting up the IMAP account.
I am lost as to how this has reorganized things.
I was told to backup all my archived emails to a new mailbox folder (that is the "ARCHIVED MAIL" folder under "ON MY MAC" and it contains thousands of my received messages from clients over the years broken down in to sub folders).
Here is what is confusing me...
(1) Why do I have a "Sent" folder on the left that has a sub-entry titled "Choreo - GoDaddy IMAP" AND I also have a "Sent" folder showing up under a new category (since setting up the cPanel/IMAP account) named "CHOREO - GODADDY IMAP"? I also have two "Drafts" folders and two "trash" folders now on the left side???
(2) From what I have been told, IMAP keeps a copy of all emails online on the server. Does that apply to ALL MESSAGES that I SEND and RECEIVE over time? I guess I maybe can just copy my incoming messages to various "ON MY MAC" folders to copy them to my hard drive just like with POP (right?), but what about "Sent" messages through IMAP? Is there a way for me to keep a copy of ALL MY SENT MESSAGES over time?
Thanks for any help!

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Why isnt my godaddy imap email not loading messages?

Why isnt my godaddy imap email not loading messages?

I'm having the same issue, but slightly different - since upgrading to Mountain Lion the Inbox folder doesn't come across. If I right-click on the account and select "Get Account Info", the 'Inbox' folder does not appear in the Mailbox list. I've got a support email into GoDaddy but haven't heard from them yet.
Hey - sorry - I just realized this is an iPhone discussion group. Can't figure out how to delete this post.
Message was edited by: Chuck Konfrst

Godaddy IMAP email no longer downloads with iOS 8.1

no problem sending, however, no new email will download. I rebooted, deleted account, added it (which it adds fine), it just no longer downloads email.

I just found the following status update on godaddy's support page (https://support.godaddy.com/system-alerts/):
IMAP/POP October 20, 2014 at 1:13 PM
We are aware of an issue with IMAP impacting our customers. While we are fixing it, you might experience longer than normal phone support hold times. We recommend using POP or your Web Based Email in the meantime. Thanks for your patience.
Hopefully this IMAP problem is just a coincidence and has nothing to do with the update to IOS 8.1.
My Gmail IMAP is working fine, but no luck with GoDaddy IMAP on 8.1.
Frustrating!

Outlook 2010 w/GoDaddy IMAP email syncing

We're having a host of issues that may translate to Outlook not being an ideal client for IMAP, but I am hoping the forum can provide insight to determine if it's a provider issue or a MS issue.
Specifically, we're having an issue using Outlook 2010 with the IMAP solution from GoDaddy.
After email is received in the Inbox, if the user manually moves emails to non-IMAP folders (an offline PST), they will appear to move to the folder, but then reappear in the inbox a short time later. This also happens with deleted emails- they'll disappear
from the inbox only to reappear a short time later. If you check webmail, you will see that the moved or deleted email still resides in the inbox. (Note- if you are working in webmail with Outlook open and delete a message from within webmail, it's instantaneously
deleted from the Outlook client, which is great, but we need it to work from within the Outlook client this way too- it deletes or moves immediately on the server).
It seems that what is happening is that either Outlook is not sending the proper command to the server that a message was moved or deleted OR perhaps the server gets the command, but fails to perform the action.
GoDaddy said that the only thing it could be is a "known Outlook issue" wherein message flags are not being delivered to their servers from the Outlook client. I've asked a number of reliable engineers and they've never heard of this issue (but think IMAP
is wonky in general).
I have a harder time accepting that because other IMAP accounts seem to work in Outlook, and if flags/commands were not being sent from Outlook, then in theory, none of these accounts should work. Additionally, it's not consistent- sometimes it does work.
Outlook settings are correct according to the provider. Also, in Outlook, under More Settings->Deleted Items we DO have the Purge
items when switching folders online option checked, as most of the time, we do want the deleted items to go away if we switch folders. I have noticed that sometimes, but not always, if I move/delete a message and then switch into the folder where
it was moved to check that it is there (or another folder entirely to do other work), it doesn't return to the inbox as described above. It's not reliable, and isn't a real solution to the issue, and is not practical to do every time.
It's a huge problem for us because if you spend 40 minutes filing away your email only to have it all pop back to where it was, you've wasted a huge amount of time.
Any thoughts greatly appreciated.

Hi,
Here is what you may try:
1. Firewall and anti-virus software. Turn it off to check the result
2. Any add-ons effected. Start Outlook in safe mode to test. ("Outlook.exe /safe")
3. Test compact the folder after deleting an email. It might be an known issue with Thunderbird client.
4. Any mobile phone sync with account? Remove all mobile device if you have.
Thanks.
Cheers,
Tony Chen
I disabled AV completely and Outlook 2010 with IMAP still has problems with disconnects & timeouts. I recently contacted GoDaddy about this very same thing and got the exact same responses, and Microsoft still denies there's a problem...
These Outlook/IMAP problems have persisted for YEARS!
The problem seems to be one of performance – synchronizing IMAP folders is terribly slow, resulting in chronic disconnections, timeouts, delays of ~4 minutes to delete a message, and lots of user frustration that takes up a lot of my time and I cannot justify
billing for it all. This morning one of my clients reports Inbox messages that have already been read and filed into other folders have just reappeared in their Inbox. I think this is symptomatic of the overall performance problems. The situation is
horrible and getting worse. GoDaddy & Microsoft need to resolve this NOW.
The problem appears to be Microsoft's. I have recently tested Outlook 2010, Windows Live Mail 2012, and Zimbra (open source) on the same Windows 7 computer accessing the same GoDaddy email account using IMAP. Outlook and WLM always have problems,
disconnects, timeouts. Zimbra exhibits none of these problems.
It seems to be related to either Microsoft's IMAP protocol timeouts, or IMAP error response handling, or inability to properly handle multiple IMAP threads (for users with lots of sync'd folders).
Also, telling users to remove mobile devices, or create fewer folders with fewer sub-folders and fewer files in each negates the primary reasons for using IMAP in the first place, so stop it. We desperately need REAL solutions!

GoDaddy IMAP automatically deleting/disappearing emails from Inbox, solved!

We're running a unibody Macbook 13" with Mac OS X 10.5.8, all patches, and Apple Mail 3.6.
When we moved from Earthlink POP to GoDaddy IMAP, we almost immediately started losing emails from the Inbox. They would literally disappear before our eyes.
We checked online, found others with the same problem, and no actual fixes (some workarounds, such as switching to GoDaddy Exchange email).
I called GoDaddy for help today. Aside from the usual run-down: Are you sure it isn't configured as POP? Did you check that any other devices aren't getting the emails as POP?, we finally got a new solution I hadn't heard before:
Turn off Auto Purging.
If you log into GoDaddy Webmail, right-click on the Inbox, and click Auto-Purging, a little setting pane comes up.
If Auto Purging is already turned off, turn it off again anyway, and make sure the little pop-up confirming the setting has been saved comes up in the bottom right corner.
This seems to have fixed the problem. We've gone for about an hour now without the emails disappearing.
What's more, I got lucky and found that the emails had been thrown into the Trash by the Auto Purge feature, so I could retrieve them (some of them disappeared before Time Machine could back them up).
One important possibility: I discovered that I had mapped the Trash folder to Deleted Messages and not to GoDaddy's Trash folder. So I set this to point to GoDaddy's Trash thinking that this might help. It MIGHT have been what fixed the problem, but it's not likely.
A few other notes to help you guys:
1) We weren't losing emails from any IMAP folder except the Inbox.
2) I tried setting the IMAP folder path to / but that broke the subfolders.
3) After turning off the Auto-Purge and dragging the deleted emails back into the Inbox from the Trash (using Apple Mail to do so), there were duplicates of these emails in the GoDaddy Webmail Inbox that did not show in the Apple Mail Inbox.
4) Using other mail clients like Thunderbird didn't help. The iPad and iPhone would eventually lose the emails too as everything sync'd up with the server.
Hope that helps somebody!

I've had the same problem... As with MOST of the e-mail problems with the PRE the best solution is to delete the account and reload it... I've had to delete and add my account twice!!!
PALM better fix the e-mail functions or a lot of people (my self included) will get real fed up deleting and adding the account every two weeks...
PALM - ARE YOU ADDRESSING THE PROBLEMS???
Message Edited by inparadisez3 on 06-29-2009 08:35 PM

Why can't I set up POP/IMAP emails for my Muse website in Business Catalyst? I don't have the option 'use this service for email as well as hosting the website' under Advanced options

Why can't I set up POP/IMAP emails for my Muse website in Business Catalyst? I don't have the option 'use this service for email as well as hosting the website' under Advanced options.
Is this due to my Hosting Plan? Appreciate any answers.

Your site is a CCM site which is on a WebBasics plan (This plan does not provide hosted emails on Business Catalyst).
If you want to create email addresses on this site, you would need to setup your email server elsewhere and configure the MX records on your site to point to that external mail server.
If you want to use Business Catalyst's hosted email services you would need to use a WebBasics+ or higher siteplan. To upgrade your CCM free site, Access your site's admin area -> Site Management -> Upgrade Now -> choose the desired site plan and billing frequency -> Add personal and credit card details -> Submit.
Please refer this article about setting up email accounts on your BC site: http://docs.businesscatalyst.com/user-manual#!/site-settings/email-users
For setting up records to point to external mail server, check out http://docs.businesscatalyst.com/user-manual#!/site-settings/email-users/creating-inboxes- for-your-users
Regards,
Surjeet

Not getting emails from my IMAP email account but my 2 POP emails are fine

Hi, I have 3 email accounts on my Iphone, the 2 that are POP accounts work fine, but after the last update I quit getting my IMAP email accounts to my phone, but they still come to my Mail program fine.
Any thoughts?
thanks,
Jeff

David Walden wrote:
As a new user,I had the same problem until our IT guy went the master software on the exchange and turned my phone on to use it.
The reads like he told you to turn your phone on
I know MS Exchange can be read using IMAP, but it must be configured to do so or it won't work.

Changed email from pop to imap in entourage 2008 and apple mail and have lost a lot of messages

Changed email from pop to imap in entourage 2008 and apple mail and have lost a lot of messages. I am a rookie and don't know what to do to correct the situation

I found this great set of mail AppleScripts:
http://homepage.mac.com/aamann/Mail_Scripts.html
It includes one script to delete duplicate messages. So if we can't find a way to do this right, then I'll just download all the duplicates then delete them. Of course I don't want to actually do that, lets call this the nuclear option.
So can anyone think of a way to make an IMAP account for my gmail without it downloading all the messages again that I have already downloaded?

Business Catalyst Help | Set up POP and IMAP email accounts

This question was posted in response to the following article: http://helpx.adobe.com/business-catalyst/partner/setup-pop-imap-email-accounts.html

Hi
If site plan is web basic then email service would not be included , either you would need to upgrade the site else use external email service.
Using creative cloud subscription sites published will be in web basic site plan,
For upgrading : http://forums.adobe.com/docs/DOC-3161
For External Email : http://kb.worldsecuresystems.com/kb/setup-pop-imap-email-accounts.html#main_How_to_create_ an_external_MX_record
If this is not the case then you can access email accounts section , site settings > email accounts
Thanks,
Sanjit

Any hope of accessing iCloud email as POP? I don't really want or need to share with multiple devices.

     Wondering if Apple will listen to its users and make some concessions regarding iCloud. I've been a loyal .mac subscriber for many years. I migrated to iCloud with the understanding that I would still be able to access my email, even though my newest machine is running Snow Leopard. My home now has 3 Macs and 4 iPods that cannot use iCloud. Also, I don't want an IMAP account. I want to download my email and clear it off of the server.
     Any chance that Apple will make the POP option available if enough people want it? Can I set up Mail to access my iCloud IMAP email messages and delete them from the server without deleting them locally? That may be the best solution, but I'm not sure how easy it would be to clear the server. Any experience with that?
     Thanks.

I'm not sure why you think your devices cannot use iCloud mail, they can. If your devices do not have iCloud you can set the iCloud mail up manually.
Delete your mail account from Mail preferences and set it up again using the Mail Server Information.
Some users have apparently encountered issues using this information in pre-Lion set ups (I haven't), Roger Wilmut has kindly provided instructions for those who find themselves with this problem.
Entering iCloud email settings manually in Snow Leopard or Leopard
Entering iCloud email settings manually in Tiger
iCloud mail is an IMAP accounts and Apple do not offer a POP account, obviously I have no idea what Apple plan to do in the future, but I think it rather unlikely that they will offer a POP accounts.
If you wish to keep iCloud mail local and remove it from the server, simply drag it from your iCloud account in your mail application to the 'on my Mac' account.

Have 1 POP3 email account I want to work like IMAP email in icloud. Apple suggested created a new Apple ID just for POP3. Has anyone tried this to see if it works and will delete across multiple devises?

Have 1 POP3 email account I want to work like IMAP email in icloud (keeps my iMac, iPhone, ipad mail in sync). Apple suggested trying creating a new Apple ID just for that POP3 email. Has anyone tried this to see if it works and will delete/update across multiple devises? Would mean keeping up with two Apple ID accounts but only other alternative I know of is paying for monthly service for Microsoft 365.

would I be able to "upload" (not sure how else to say it) my existing folders and subfolders containing all my emails so that they are all available on my new IMAP service, while still being available on my Mac?
Not easily, no. There's no direct transfer option between POP and IMAP, especially across email providers. The best you could do would be to forward all of your emails to your new address, although it's not clear that you need to - dropping your sbcglobal.net account doesn't instantly render all your existing mail void - it'll still be in your Mail client, you can still read it, search it, etc., it just won't be on your provider's server.
I have toyed with the idea of getting a MobileMe account. Would that solve my issue/question above?
MobileMe would be viable, especially if you're interested in synching your various iOS devices. It's not free, of course, unlike Yahoo and Gmail, although you've already discounted them...
I have also toyed with purchasing my own URL, but it's hard to tell from the sites (1and1, Namecheap, etc.) if they come with IMAP email accounts included.
Some registrars offer email hosting bundles with a domain registration. This could be a good way to go. GoDaddy, for example, have a email hosting option for domains you register with them.

IMAP vs. POP when using MAIL on computer and IPHONE????

Hello All-
I am having a difficult time understanding the difference/benefits to IMAP vs. POP for my Gmail account. I posted yesterday because I currently have my GMail account set up as POP on my computer and my Iphone, and there have been messages downloading to my Iphone, but not the Mail account on my computer... now it's not every message... but some. People recommended switching my settings to IMAP if I am retreiving mail from multiple sources, but I am having a difficult time understanding the difference. I added a IMAP account to my MAIL last night and got like 4,500 messages in my inbox on the computer. What is the benefits? How do I go about sucessfully setting up the IMAP account on my computer and phone? Do I need to delete all of my other folders and such in my POP account that is already on my computer? Is there any way to stop ALL of those 4.500 messages from importing to my phone? I am really lost, and don't want to create a nightmare between my phone and my computer. Any help would be GREATLY appreciated. Thanks a bunch!

Take a look here, these pages might answer your questions:
http://en.wikipedia.org/wiki/IMAP#AdvantagesoverPOP3
http://docs.info.apple.com/article.html?path=Mail/2.0/en/ml944.html
http://docs.info.apple.com/article.html?path=Mail/2.0/en/ml943.html
Do not delete your POP3 account on your local machine at this point of time. If you have set up this account to delete all mail on the server after fetching this would result in a loss of all your emails.
Create local folders. Move all mails you still need to the local folders. When you are sure you have all important mails stored in local folders, delete the POP3 accounts on all devices. Set the account up as IMAP on all devices. Then create IMAP folders (if you need) and move all messages back from the local folders to the IMAP folders.

Go Daddy IMAP Email Not Functioning Properly. Do others have same issue?

Try as I might with my IMAP accounts on GoDaddy, I have been unable to experience the functionality I have expected from having IMAP email.
I use Apple Mail on MacBook Pro laptop and on my iPad for my IMAP email. When I delete emails in my inbox on one of The devices that action is not mirrored on the other device. The second devise shows that the email has been read.... But the email does not become deleted.
I have read on other forums that in fact this is a glitch on GoDaddy's end.
I have one IMAP email account with Host Gator, and it functions just as I expect it should on my two devices.
Can anyone comment? Or send a link with a solution? Thanks!

Hi,
I'm fully aware of how IMAP works, it helps to know a little when you administer your own server with many different domains on it. Mail v3 appears to do something to the mailboxes when it "Imports" them into the new version from the v2 mailboxes.
To put it simply, no new messages would download via IMAP at all, until the disk cache of all messages was removed.
Ernie Stamper wrote:
If that were the case, you would only need to use the Mail program and remove the accounts, and do nothing in the Finder. That would remove any traces of mailboxes on the Mac.
That is complete nonsense, it doesn't remove ever trace of the account, hence why removing the account and adding it again had no affect what so ever.
The mailboxes stored in the /Users/<username>/Library/Mail folder have to be trashed to get it to work, it is the only way.
I wasn't overly keen on re-downloading nearly 5000 email messages, many with large attachments, but I was more than happy to do so to enable me to get my Mail coming in again.
To be honest, I am not quite sure why you are arguing with me about this, it's easy enough to backup your POP accounts, and then restore them after you have finished.
And, if the idea is that rubbish, how come it has worked for so many people on that other thread, plus the starter of this one?
Point made.
Good evening.

Godaddy server email support

I am using a curve 9300 with AT&T and am loading my work email address which is through godaddy.com. I am able to send emails just fine, however, incoming mail is taking 3 to 3 1/2 hours to come to the device. My other email addresses work with sending and receiving. The device chooses imap as the email type and I think I need to set it up as a pop email. How do I change the email type and prevent the device from choosing one for me?

I normally don't use the device interface to configure email. Rather, I use my carriers BIS website from a PC/browser. You can find yours here:
http://www.blackberryfaq.com/index.php/Where_can_I_log_into_my_BIS_account%3F
Then, follow these instructions:
KB10154 How to integrate a POP or IMAP email account through advanced integration
To get to the advanced manual settings, you usually must first give it the correct email address but an intentionally incorrect password...then the checkbox for manual configuration will appear.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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How can I make my imap email not take the emails off the server?

How can I make my imap email not take the emails off the server when I delete them on my iPad?
Can anyone help me whith this?
I tried to use the pop account in gmail settings but that was downloading all my emails sice 2008 ( more than 300 deleted emails tha can only be found in the deleted email box), when I just have 5 or 6 email in the inbox .
How can I solve this????
Thank u all...

I have the same problem. For years I have been able to delete emails from my ipad and have them remain on the server so I can deal with them on the desktop. Now they get deleted from the server when deleted from the ipad, which makes the ipad unless for reading mail.
You answered to delete the email account on the ipad and set up a new one as a pop. I have made many attempts to do that in the incomping mail server "Host Name" field but it always errors out even when the host name is equal to what my desk top has. So I can see no way to change away from IMAP. I started with an ipad 1 and now have an ipad 2.
Rachael

Understanding GoDaddy IMAP Email vs POP

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