Unexpected Error in Keynote wipes out pictures and video clips
I have been working for several days on a Keynote presentation. I went to save my file and received the following message:
"An unexpected error has occurred. Please quit and reopen Keynote"
All of the sudden, every single one of my pictures and video clips was gone. The text still remains. I closed Keynote and reopened my file and received "missing object" error messages for any slide with pictures or video clips.
I tried and tried to restore the file, with no luck. So I did a "Save As" - the new file has no pictures or video clips. I also tried to export with no luck either.
Then I went and was rebuilding the file. I manually put all my pictures and clips back in. About 2 1/2 hours into it, on a totally different slide than before (about 10 frames prior to where it crashed before) I went to save and got the same "Unexpected error" message and lost everything again.
I did a permissions repair on the hard disk here are the results:
Repairing permissions for “Macintosh HD”
Reading permissions database.
Reading the permissions database can take several minutes.
Permissions differ on "System/Library/Frameworks/CoreVideo.framework/Versions/A/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "private/var/log/secure.log", should be -rw------- , they are -rw-r----- .
Permissions differ on "System/Library/CoreServices/AirPort Base Station Agent.app/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "Applications/Utilities/AirPort Utility.app/Contents/CodeResources", should be -rw-rw-r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/Components/CoreMediaAuthoringPrivateComponents.component/Conten ts/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PrivateFrameworks/CoreMediaAuthoringPrivate.framework/Versions/ A/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions /A/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PrivateFrameworks/FWAVCPrivate.framework/Versions/A/CodeResourc es", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions /A/Resources/AVC.plugin/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions /A/Resources/IIDC.plugin/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions /A/Resources/MPEGAudioDecoder.component/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions /A/Resources/MPEGLayer2AudioEncoder.component/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions /A/Resources/Tundra.component/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions /A/Resources/VDC.plugin/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CodeRes ources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/DVD.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/FRSettings.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/FRSources.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Movies.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Music.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Photos.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Podcasts.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/TV.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/PrivateFrameworks/BackRow.framework/Versions/A/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/QuickTime/AppleProResDecoder.component/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/QuickTime/QuickTimeComponents.component/Contents/CodeResources" , should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/QuickTimeJava/QuickTimeJava.bundle/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/QuickTime/AppleVAH264HW.component/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/QuickTime/QuickTime3GPP.component/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/CodeResources" , should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/QuickTime/QuickTimeH264.component/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/QuickTime/QuickTimeIIDCDigitizer.component/Contents/CodeResourc es", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/QuickTime/QuickTimeImporters.component/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/QuickTime/QuickTimeMPEG.component/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/QuickTime/QuickTimeMPEG4.component/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/QuickTime/QuickTimeStreaming.component/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/QuickTime/QuickTimeVR.component/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "Library/Internet Plug-Ins/QuickTime Plugin.plugin/Contents/CodeResources", should be -rw-rw-r-- , they are lrwxr-xr-x .
Permissions differ on "Library/Internet Plug-Ins/QuickTime Plugin.webplugin/Contents/CodeResources", should be -rw-rw-r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/Frameworks/QTKit.framework/Versions/A/Resources/QTKitIBPlugin.i bplugin/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/Spotlight/QuickTime.mdimporter/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "Library/Audio/Plug-Ins/HAL/iSightAudio.plugin/Contents/CodeResources", should be -rw-rw-r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/Frameworks/QuickTime.framework/Versions/A/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "Applications/QuickTime Player.app/Contents/CodeResources", should be -rw-rw-r-- , they are lrwxr-xr-x .
Permissions differ on "Applications/QuickTime Player.app/Contents/PlugIns/AnnotationInspector.propPane/Contents/CodeResources ", should be -rw-rw-r-- , they are lrwxr-xr-x .
Permissions differ on "Applications/QuickTime Player.app/Contents/PlugIns/AudioSettingsInspector.propPane/Contents/CodeResour ces", should be -rw-rw-r-- , they are lrwxr-xr-x .
Permissions differ on "Applications/QuickTime Player.app/Contents/PlugIns/DataRefInspector.propPane/Contents/CodeResources", should be -rw-rw-r-- , they are lrwxr-xr-x .
Permissions differ on "Applications/QuickTime Player.app/Contents/PlugIns/HintTrackInspector.propPane/Contents/CodeResources" , should be -rw-rw-r-- , they are lrwxr-xr-x .
Permissions differ on "Applications/QuickTime Player.app/Contents/PlugIns/NetworkInspector.propPane/Contents/CodeResources", should be -rw-rw-r-- , they are lrwxr-xr-x .
Permissions differ on "Applications/QuickTime Player.app/Contents/PlugIns/SettingsInspector.propPane/Contents/CodeResources", should be -rw-rw-r-- , they are lrwxr-xr-x .
Permissions differ on "Applications/QuickTime Player.app/Contents/PlugIns/VisualTrackInspector.propPane/Contents/CodeResource s", should be -rw-rw-r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PreferencePanes/QuickTime.prefPane/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTAdvance d.prefPane/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTAdvance d.prefPane/Contents/Resources/QTMediaKeys.bundle/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTAdvance d.prefPane/Contents/Resources/QTMime.bundle/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTAdvance d.prefPane/Contents/Resources/QTTransport.bundle/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTPlugIn. prefPane/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTRegiste r.prefPane/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTRegiste r.prefPane/Contents/Resources/QTAbout.bundle/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTStreami ng.prefPane/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTUpdate. prefPane/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PrivateFrameworks/iPhotoAccess.framework/Versions/A/CodeResourc es", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/PrivateFrameworks/iPhotoAccess.framework/Versions/A/Resources/P lugins/BlackAndWhiteEffect.IAPlugin/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/PrivateFrameworks/iPhotoAccess.framework/Versions/A/Resources/P lugins/CubeTransition.IAPlugin/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/PrivateFrameworks/iPhotoAccess.framework/Versions/A/Resources/P lugins/DissolveTransition.IAPlugin/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/PrivateFrameworks/iPhotoAccess.framework/Versions/A/Resources/P lugins/DropletTransition.IAPlugin/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/PrivateFrameworks/iPhotoAccess.framework/Versions/A/Resources/P lugins/FadeThroughBlackTransition.IAPlugin/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/PrivateFrameworks/iPhotoAccess.framework/Versions/A/Resources/P lugins/FlipTransition.IAPlugin/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/PrivateFrameworks/iPhotoAccess.framework/Versions/A/Resources/P lugins/MosaicFlipTransition.IAPlugin/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/PrivateFrameworks/iPhotoAccess.framework/Versions/A/Resources/P lugins/MosaicFlipTransitionSmall.IAPlugin/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/PrivateFrameworks/iPhotoAccess.framework/Versions/A/Resources/P lugins/PageFlipTransition.IAPlugin/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/PrivateFrameworks/iPhotoAccess.framework/Versions/A/Resources/P lugins/PushTransition.IAPlugin/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/PrivateFrameworks/iPhotoAccess.framework/Versions/A/Resources/P lugins/RevealTransition.IAPlugin/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/PrivateFrameworks/iPhotoAccess.framework/Versions/A/Resources/P lugins/SepiaEffect.IAPlugin/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/PrivateFrameworks/iPhotoAccess.framework/Versions/A/Resources/P lugins/TwirlTransition.IAPlugin/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/PrivateFrameworks/iPhotoAccess.framework/Versions/A/Resources/P lugins/WipeTransition.IAPlugin/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "Applications/iTunes.app/Contents/CodeResources", should be -rw-rw-r-- , they are lrwxr-xr-x .
Permissions differ on "Applications/iTunes.app/Contents/Frameworks/InternetUtilities.bundle/Contents/ CodeResources", should be -rw-rw-r-- , they are lrwxr-xr-x .
Permissions differ on "Applications/iTunes.app/Contents/Resources/iTunesHelper.app/Contents/CodeResou rces", should be -rw-rw-r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/AppleMobile DeviceHelper.app/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/AppleMobile Sync.app/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Group differs on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/CodeResources", should be 80, group is 0.
Permissions differ on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/CodeResources", should be -rw-rw-r-- , they are -rw-r--r-- .
Group differs on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/Info.plist", should be 80, group is 0.
Permissions differ on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/Info.plist", should be -rw-rw-r-- , they are -rw-r--r-- .
Group differs on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/MacOS/JavaPluginCocoa", should be 80, group is 0.
Permissions differ on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/MacOS/JavaPluginCocoa", should be -rwxrwxr-x , they are -rwxr-xr-x .
Group differs on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/MacOS", should be 80, group is 0.
Permissions differ on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/MacOS", should be drwxrwxr-x , they are drwxr-xr-x .
Group differs on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/Resources/Localizable.strings", should be 80, group is 0.
Permissions differ on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/Resources/Localizable.strings", should be -rw-rw-r-- , they are -rw-r--r-- .
Group differs on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/Resources", should be 80, group is 0.
Permissions differ on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/Resources", should be drwxrwxr-x , they are drwxr-xr-x .
Group differs on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/version.plist", should be 80, group is 0.
Permissions differ on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/version.plist", should be -rw-rw-r-- , they are -rw-r--r-- .
Group differs on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents", should be 80, group is 0.
Permissions differ on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents", should be drwxrwxr-x , they are drwxr-xr-x .
Permissions differ on "System/Library/Components/AudioCodecs.component/Contents/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CodeResources", should be -rw-r--r-- , they are lrwxr-xr-x .
Permissions differ on "Library/Internet Plug-Ins/Flash Player.plugin/Contents/Resources/cs.lproj/Localized.rsrc", should be -rw-rw-r-- , they are -rw-r--r-- .
Permissions differ on "Library/Internet Plug-Ins/Flash Player.plugin/Contents/Resources/de.lproj/Localized.rsrc", should be -rw-rw-r-- , they are -rw-r--r-- .
Permissions differ on "Library/Internet Plug-Ins/Flash Player.plugin/Contents/Resources/es.lproj/Localized.rsrc", should be -rw-rw-r-- , they are -rw-r--r-- .
Permissions differ on "Library/Internet Plug-Ins/Flash Player.plugin/Contents/Resources/fr.lproj/Localized.rsrc", should be -rw-rw-r-- , they are -rw-r--r-- .
Permissions differ on "Library/Internet Plug-Ins/Flash Player.plugin/Contents/Resources/it.lproj/Localized.rsrc", should be -rw-rw-r-- , they are -rw-r--r-- .
Permissions differ on "Library/Internet Plug-Ins/Flash Player.plugin/Contents/Resources/ja.lproj/Localized.rsrc", should be -rw-rw-r-- , they are -rw-r--r-- .
Permissions differ on "Library/Internet Plug-Ins/Flash Player.plugin/Contents/Resources/nl.lproj/Localized.rsrc", should be -rw-rw-r-- , they are -rw-r--r-- .
Permissions differ on "Library/Internet Plug-Ins/Flash Player.plugin/Contents/Resources/pl.lproj/Localized.rsrc", should be -rw-rw-r-- , they are -rw-r--r-- .
Permissions differ on "Library/Internet Plug-Ins/Flash Player.plugin/Contents/Resources/pt.lproj/Localized.rsrc", should be -rw-rw-r-- , they are -rw-r--r-- .
Permissions differ on "Library/Internet Plug-Ins/Flash Player.plugin/Contents/Resources/ru.lproj/Localized.rsrc", should be -rw-rw-r-- , they are -rw-r--r-- .
Permissions differ on "Library/Internet Plug-Ins/Flash Player.plugin/Contents/Resources/sv.lproj/Localized.rsrc", should be -rw-rw-r-- , they are -rw-r--r-- .
Permissions differ on "Library/Internet Plug-Ins/Flash Player.plugin/Contents/Resources/tr.lproj/Localized.rsrc", should be -rw-rw-r-- , they are -rw-r--r-- .
Permissions repair complete
This was the result of my permissions repair.
My question is if this crash was caused by the messed up permissions or not. I just don't want to dig into this Keynote again and have it crash on me and lose it all again.
Any suggestions?
I redid the file again after the permissions repair and it did the same thing. Now, I can still see all my images and files, but it won't let me save. It says that the file cannot be saved. It won't let me export or do a Save As. Getting very frustrating...
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I think that iPhoto does a good job with getting all your pictures in order, and then using the templates and choosing your music to create a slideshow. However, if one wanted to include some video and narration into the slideshow, I imagine that they would need to use iMovie as well.
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IanIan
I've been working for the last three weeks on a project like the one you describe. It turns out to be far beyond my limited competence, but I'm committed and have to trudge on.
Mine may be a little different from yours in that it has the equivalent of 106 "slides." There are twenty video. The "stills" are either text I've made in Word and saved to iPhoto as a pdf doc or photos. I've engaged actors to read the text that goes with most of still-slides. I thought I could create individual slides with the sound 'attached,' string them together and then make a movie out of the Power Point or Keynote slide show.
Nothing has worked so far.
iMovie has been a special heartbreaker. I've had at least a half-dozen chats with Apple Care and a couple of trips to an Apple Store to solve one challenge after another.
I can help with Ken Burns. Tedious is not a strong enough word, and the 'help' menu is not helpful, because it is Wrong., The controls are NOT the least bit intuitive. In fact, they make no sense - at least to me.
[I gave up on iMovie the first time because of Ken and the absence of intelligible instructions to make him leave.]
(1) Not finding the control. "Help" says to click on the crop icon on the tool bar (between mic and i) or to type "C". All I get is the crop function - Ken is nowhere to be seen.
(2) Finding it. The crop icon that should have been designated is accessible when you select a still photo. The hand icon appears; on the left side there is column of three icons. On top is Crop; the middle is the duration for the still - the default default is "4 s" // the bottom icon is the gear. Click the gear; there are four rows of choices; click the one at the bottom "cropping, Ken Burns & Rotation". At the top left corner there are three boxes "fit | crop | Ken Burns"// select "Fit" and Ken Burns is turned off. Why is "fit" is the opposite of "Ken Burns"? I don't know.
Here's a warning and a sad tale. I spent about three days getting the first 64 still/videos/transitions and audio clips assembled the way I wanted them.The audio for 65 went in okay and it looked okay, but nothing would make it play. 66 was okay but not 67 or any subsequent attempt - although the videos after 67 were okay.
During my final Apple Care conversation the diagnosis was: "corruption." Start over again with a new project!
I could select, copy and paste the visuals in those three moves, but the audios had to go over one at a time. Since you can't have two projects going at the same time, I'd have to copy one audio clip from the old project, select the new project and wait for it to come up, make the paste, and then wait for the old project to come up.
So watch out. I gave up on iMovie because the recreation of a new project would be so agonizing and with such a big project, I don't know how to avoid "corruption" for sure, and neither did the guy at Applecare. I switched to iPhoto, but after a day I realize that it's audio capability requires a process as tedious as trying to redo the iMovie.
Final Cut Pro is probably the right program but that's a whole other thing.
bhb -
Updated iPad2 to iOS 6 and lost all pictures and videos
I updated my roomate's iPad 2 days ago, following the instructions of a friend with years of Apple experience.
He explained that I would need to install iTunes on my laptop (a newer Asus running Win7) and that just plugging the iPad in would start an automatic process of backing up and updating.
Being from the PC world, I wanted to make sure we would be safe. I asked if I needed to copy pictures to my laptop or pc first, and he said that iTunes defaults to backing up first, then running the update.
Of course this makes sense, but erring on caution, I was very specific in wanting to make absolutely sure.
So I get the laptop ready. I plug in the iPad, it's immediately discovered and a window pops up saying there is an update for the iPad, and would I like to update now.
I pressed the button yes, or ok, I don't remember exactly what the vernacular was.
The lengthy process began.... with a status bar and activity..... took about 20 minutes.
After it was done, it said so. I don't remember the dialog box wording at that point exactly.
I pushed the home button on the iPad and it had the normal grey lock screen, opened it, and all of her apps were there, her email showed she had email,
but when i looked in the pictures folder, it was empty.
Thought perhaps they would appear later from iTunes. ( I didn't know at this point that she had never backed up or used iTunes for anything other than the initial activation and for her old iPhone that died several months ago)
Called my Apple friend, he said maybe I unplugged the iPad before it was able to restore things to the iPad.
So I started iTunes, attached the iPad , right clicked on "Tiffany's ipad" and went into the Backup section. There it says that the iPad was never backed up on this computer in bold text. And the option to restore from backup is grayed out.
I call my expert friend again. He has me look for backup files on the laptop, utilizing an application called 'iExplore'. went to 'device' section and there is a box that will show all backup files found on the pc. That box was empty.
What's tragic, is, this poor lady, unbeknownst to me, had been using her iPad as a picture and video dump for ALL of her child's pictures and vids for over a year. Without telling me. She is not a technical person.
Had I known this, I would have backed it up manually myself, before the update and all along. I would have made her do it. But I had no idea. I assumed she was plugging it in to her Dell Laptop.. but she never did.
I've run 2 'recovery' programs I got from online that scan for deleted files, but they don't show any of the hundreds of pictures and videos she had, Im sure because it was wiped, not deleted.
All attempts to locate a large backup file on my laptop have come up empty.
She is extremely and unbelievably broken up about this, as am I. I'm furious with Apple for not making the BACKUP stage of the process more tenacious, and with more pop up warnings so that this kind of thing cannot happen. Had I seen that, I would have used an application to MANUALLY copy her stuff.... even though at the time I had NO IDEA she was using her iPad as her ONLY repository for all of her precious media.
Folks, this is a life changing horror for her, and me. I love this woman's little boy as my own, and as a single mom, she was depending on me as a friend in this matter. If I cannot retrieve these images and vids, I fear she will never forgive me, as I'm the 'tech guy' who always has had the answers for everything in the past, and failed her on the most important tech issue in her life, her little boy's life in pictures.
Please, where can I send this iPad for forensic recovery of these images.
I've powered the iPad down until further notice to avoid writing additionally on the internal flash memory.
Thanks,
Lu JohnsonDoesn't sound like you have iCloud? If not, then no, you are out of luck....
GB -
Hi... I am looking for an inexpensive app for my macbook pro that I can put pictures and videos together into a slideshow with captions and music WITHOUT a watermark and that also will burn the slideshow to a DVD in its own app. Help?
The issue with the A1400 is that like most economy compact cameras, they will not have very fast focus times in indoor lighting situations. Many people have gone to entry level DSLR's (Canon T3i) or micro 4/3 cameras. They are fairly expensive, but a late model refurbished T3i can sometimes be found with a kit lens for about $300.00. With Auto and scene modes, as well as full manual modes, these are very versatile cameras that focus very quickly, even in lower lighting situations. Canon is not really into the micro 4/3 cameras, instead they are focusing on the new G7x and G1x cameras, which are way out of your price range. The A720 is still available used at some places such as KEH camera, but you'll need to check often as their stock changes constantly. Obviously the DSLR's don't use AA batteries, but the T3i is good for about 600 photos (or more) per charge.
My refurbished DSLR was practically brand new condition when I got it. I could not find any sign of wear at all, so I feel they are a real bargain. These are rugged cameras that are made to last. The A1400 is a $99.00 camera, so it's not intended for heavy usage, plus the image quality of a DSLR (even entry level) is far better than the A1400. That would be my recommendation.
Steve M. -
I'm seriously in a pinch here...plz help me out people...those are too valuable to me...
If you didn't get everything back you can try recovery-android.com. It works with ipads. There's a free trial so if you didn't get back all your pictures and videos you took after your backup last month, you might want to give it a try.
Hope this helps. -
Question about transfering pictures and videos to my iPad
I just found out that I am getting an iPad as a birthday present, which is cool and all but I never ever even thought about owning one, the main reason is because I already own a pretty good laptopp with a good enough hard drive and the reasn why I love this is because when I go on vacation or whatever, I can take my Samsung camcorder which records in 1080p (mp4 files) and has a pretty decent 60gb hard drive but recording in HD requires a lot of space so whenever I run out of space in the cam corder, I just unload all the videos to my laptop in my hotel room and start again from sracth, that way I can come back home with 80 to 90gb worth of high definition vacation footage.
Now that I am geting an iPad, I want to use it as a laptopp replacement, it fits every category perfectly except the one I just mentioned, which leads me to my question.
If I purchase the usb adapter to transfer pictures and videos to the ipad, will this recognize my samsung camcorder? I dont remember the model as I dont have it here but it records in HD and the format is .mp4 so I don't see why I shouldnt.
the iPad I am getting is most likely the 64gb version, which is still pretty low on HD space compared to a regular laptop but if I take an empty ipad (no music and very few movies) to my vacation, I guess I still have a good 50gb or so to dump all my videos from my cammera and unless I am on a long vacation, I shouldnt have any trouble about running out of space but all of this would be moot if my iPad wont even recognize my camcorder in the first place. I don't even care if the iPad wont play the 1080p files properly (does it?) all I care about is if the ipad can at least store them until I get back home and transfer them to a real computer, thanks!I'm not saying NO your iPad won't work with your camera, but you are clearly going to run out of storage space quickly, so it hardly matters.
I would try to convince you that you should think of your iPad as something to consume and share your media with, not store it. Keep using your laptop. BUT as you go through your photos and videos each night during vacation, throw the best ones onto your iPad to show your friends and family the next day. You can even set it up to down convert the videos for transfer to the iPad without losing the original 1080p files.
If the iPad DOES work with your camera (probably just photos), then you could do a quick transfer of selected photos and use the iPad to review them in the field (instead of your camera's screen). But I'd clear them off pretty regularly and just do proper transfers to the ipad of just the best stuff.
But anyway, everyone gets to use technology however they want. I don't think the iPad sounds right for what you want to do, but that's your call - why not give it a try.
(ever considered using mobile me or another cloud solution to store your photos. You can password protect them, upload from your iPad, and retrieve from your iPad (with mobile me and some other choices). -
Some pictures and videos on my ipad are black
Some of my pictures and videos are now black. They were not take this way. I can remember some of them that are now black. The videos will play sound but the screen is black. Tried reset and restoring from previous backup. Please help!
Hello there, Heidihippy.
The following Knowledge Base article offers up some great and practical steps for troubleshooting an application not functioning as expected:
iOS: Understanding multitasking
http://support.apple.com/kb/ht4211
If an app doesn't respond to your input, or doesn't perform as expected, do the following, testing after each step:
Check for app updates.
Force the app to close.
Restart your device.
Update your iOS device.
Learn more about troubleshooting apps.
I would recommend that in Step 2, you close all apps that are running.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
My daughters itouch was stolen today...is there any actions i can or should be taking so that all the pictures and videos she has taken can be deleted?
Change your iTunes (Apple ID) password along with any other password that was stored in the iPod. If any passwords are associated with credit cards, contact the CC company and get your card replaced (with a new number). If any passwords are associated with a bank or any other savings institution, contact them also and discuss approprate action with them.
The "Find my..." function is pretty much useless if the device is in the hands of a thief. All that is necessary is for the thief to connect to any computer with iTunes and "Restore as new."
The only real protection you have is with the personal information on the device rather than the physical device itself. This requires action before the device is lost/stolen. If the device has significant personal information, it should have a strong 8-digit (or longer) password AND be configured for automatic wipe in the event of ten consecutive incorrect password entries. -
Bloggie lost all pictures and video taken before new year.
Somehow, the bloggie lost all pictures and video I have taken before Jan 1, 2011. I know I did not delete any of pictures on this camera, but the crossover of the Jan 1, 2011 seems remove all old pictures. Why? It must be a software bug or something.
I bought my bloggie from HBC Canada, The Bay, in December, 2010.
My Bloggie has 8GB memory.
Any idea? Do you have the same problem with your Sony Bloggie?Check to see if you have the full space available on the bloggie - if they really are completely missing then there are many 3rd party file recovery programs out there, some free, that can be used to recover accidentally deleted or corrupted files. In this circumstance you also have to be very careful - to increase the likelihood of being able to recover the photos and video after they have been deleted don't save any new photos, files or data to your bloggie until you've made the recovery attempt.
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Recover pictures and videos from a corrupted backup
I recently had to restore my iphone to factory settings. My phone had not been backing up for about a month, it said that the backup could not be saved on the computer. I thought I had it figured out, but before I could get a recent backup, my iphone crashed. Itunes attempted a backup, and actually wrote files to the .../mobilesync directory, but I itunes does not recognize the backup. Is there a way to extract my pictures and videos from the files?
Jack113,
The first step of the sync process will back up your iPhone automatically. You can also right click on your device in the left side column in iTunes and select backup to do a manual backup. Only one backup is stored on your computer so each time you back up it will overwrite the current backup.
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