Unity 7 Licensing Question

Hi all,
We recently upgraded Unity 4 to Unity 7 in a-la-carte licensing. As far as my understanding goes the user licensing model in Unity 7 is that all subscribers are UM subscribers and there are no more VM subscribers any longer.
Below is a Unity Licensing snapshot from the system. If Unity 7 subscribers are all UM subscribers then why is the license screen still shows 1950 Cisco Unity Subscribers and 260 Cisco Unity Subscriber Feature - Unified Messaging?
Shouldn't the licensed UM subscribers showed as 1950?
I have logged a TAC case but we end up going around in circle as the case was passed back and forth between TAC and the Licensing team.
Has anyone implemented upgrade from Unity 4 or 5 to Unity 7 experience this issue?
Thanks in advance for the help.
Kind regards
Daniel

I have gone from 4x to 7x or 4x to 5x several times. You are correct. There is no longer any difference between VM or UM subscribers. Personally, I have had the customer order the appropriate upgrades and then simply stated in my email to licensing that the customer is migrating to Unified Messaging so to issue the proper license (and noted a knowledge of the change in licensing model). I had no issues with that. However, I have heard a number of customers complain that they do not get the same service or have the same ease when working with licensing. In fact, I have been not so happy with my experience with licensing after a migration from Unity to Unity Connection for a CUWL customer. It took over a week to get the proper licensing. I would suggest you send an email to [email protected] with the PAK keys for the upgrades you order and explain your knowledge of the situation and that you are migrating from VM to UM. If that doesn't work for you, I'd get your Cisco Account Manager involved. Good luck friend.
Hailey
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As has been stated many times in this forum, it is best to talk to a trained Microsoft licensing specialist about licensing questions. Remember that a license is a legal contract between you and Microsoft, and using a forum for legal advice is a tad
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outside of the what you get with the licenses. Lastly, ensure that you have enough licenses to host the maximum number of VMs that will ever be running on a given host. Hint, you mention Standard on a host that is a replica for four VMs.
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SharePoint 2007 2010 Customization for the Site Owner,
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