Unity 7 Voice Mail Message Details

Just wondering if there is a tag in the message that a Unity Administrator can retrieve in order to find out if the message was delivered with an Automated FWD with a future date and time.
We had one user reported that they received an old test message that they sent themsleves from a long time ago but just came up in their inbox. I'm assuming they put a delivery time stamp to reflect a future date and time but they don't remember.
Thanks,
J

So for the 2nd scenerio you would want to check what your Message Subjects were set to.  For Unity 7 open Web SA, click Configuration and then Message Subjects.  Make sure that the Outside Caller Message has %CALLERID% in it somewhere.  The value %CALLERNAME% will return unknown if we do not receive a name from the PSTN.
Try setting the Outside Caller Message to:
%U% %P% Voice Message from %CALLERID%
and that should get you your desired results.
The default Message subject is:
%U% %P% Voice Message from %CALLERNAME% (%CALLERID%).  So with that it would say Voice Message fom Unknown (xxxx) if it was not able to determine the name of the user which is usually normal from a PSTN call.
Just to note, the From address is always going to say from Unity Messaging System, it will only be the subject that has the extension in it.
Bryan

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