Unsure the correct procedure to follow.

Yesterday BT or a department of BT came out to our street and replaced a telegraph pole. This pole is from what I can see is at the beginning of the chain which then connects on to the rest down the street.
They have quite clearly changed some of the wiring outside as now the feed to our house comes from a different pole. However they packed up and left yesterday and I now have no phone connection and I appear to be having checked with most of my neighbours the only one.
I live in a fairly rural area and as you can imagine the mobile signal is rubbish, however I did mange to get online via my phone to register a problem and also to phone the complaints department automated robot thing.
Anyway I am now at work and have been checking on the progress of my fault. If you click the line test it says 'We are aware of a reported issue' and that's it.
If I click on the Track Faults and fill in the relevant bits it says there are no issues reported!!!!!
If I then go into check if there are any issues in my area it shows the red warning icon and states that there is a problem that is being dealt with and BT will attempt to have it fixed by 06.08.13 12.00am.
What is going on. Is there anything else I need to be doing/talking to as different pages on the this site say different things/conflicting answers
Help appreciated

Just had a call from the wife to say she has contacted BT on her mobile. After explaining to the lady in the Indian call centre our problems and all that had occurred yesterday she replied that it was our fault and we would have to pay £99 for an engineer to sort it.
My wife proceeded to tell the nice lady that she clearly didn't listen to what she had said and that the phone line has not worked since the telegraph pole was changed yesterday. The call centre lady said she has reported the fault and to expect an engineer in 3 days.
I presume that is working days?? In which case today wont count, Saturday and Sunday are not working days so an engineer will be here on Wednesdays next week.
Why should we have to wait 3 days for an engineer to come and sort the problem when the bloke that carried out the work yesterday should not have left till all lines were working correctly. Surely that is part of the duties he was to carry out.
Also why were we never informed about the planned work to be carried and that includes all the neighbours. I know several were highly unamused to find they could not carry out any work for the day as several work from home.

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Is this the correct procedure ?

Hi experts,
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the setting Get data by request.
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with data transfer Info package and load the data upto PSA..
Create DTP and set it to Delta With Get data by request and load
data to the DSO. And then create DTP with Delta with get data by
request between DSO and infocube and load the data into the
same cube in which the 2lis_03_bx & 2lis_03_bf were loaded and
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check box and compressed the request ).
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Full points will be assigned.
Thanks & Regards,
V N.

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Please assign points if it helps...
still you need any further calirify please let us know..
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On 06/01/2011 10:12 PM, Jeff_Coatsworth wrote:
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