Unusual loading screen at the startup
Today, while starting the computer, this weird start screen appeared.
The unfamiliar element is the progress bar.
It's the second time that this happens, I'd like to know what it is.
Thank you.
Tha's "Safe" mode. http://support.apple.com/kb/ht1455
Not sure why it's booting in safe mode, but see: https://discussions.apple.com/message/16260514#16260514
Similar Messages
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hi, please help.
Accidentally deleted startupitems from library/startupitems on macbook now the computer wont startup and i get the grey startup loading screen with the apple symbol and a loading bar but wont load then turns off.
i saved these files to a folder on the destop and then turned the computer off. oops!!! now computer wont start up
How do i put the startupitems back to this folder or beter yet get into the computer to fix this.
Please please help!!!Reinstall OS X, either from disc or a recovery partition. You don't mention which version of OS X you're running so I don't know which it will be.
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i accidently downloaded something that made my webcam flash on spuradically even once i deleted it. when i restarted my computer it got stuck at the white loading screen with the grey apple and wont go past there..what is wrong? will applecare cover this? my computer also slowed down drastically before it stopped working..thanks! HELP PLEASE!
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 6
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 7
Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 8
This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery is separate from the main battery of a portable. A dead logic-board battery can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 9
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested. If you can't get to an Apple Store, go to another authorized service provider. -
I have tried everything online and my iBook g4 wont stop freezing. Safe Mode doesnt even help, it still gets stuck on the blue screen! It either gets stuck on the grey loading screen or the blue screen. Rarely I am able to boot past everything and get to my desktop but after about 30 seconds it freezes again. This laptop was passed down to me and I have no original papers or disks that came with this laptop. I am really trying to figure this out without buying a disk because if it doesnt work I wont be out $60. Someone help I have tried putting it in safe mode single mode holding c down during start up! I need more options.. Please this is the only computer I have right now! (PS: I know warranty has expired a long long time ago)
Hello,
Some information you may or may not have read.
Troubleshooting portables that won't turn on or start up
http://support.apple.com/kb/TA25686?viewlocale=en_US
Troubleshooting: My computer won't turn on
http://support.apple.com/kb/TS1367
Without the disk you are limited on options. It could be an issue with the hard drive and would required the disk to run disk utility. -
My macbook had a weird behavior on the display, now it won't go further than gray loading screen with the apple logo. It's a macbook pro early 2011. I've read that those are having issues, if there's someone i can contact for further information, report the issue since it's getting common or any temporal solution available. Thanks
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
I had my ipod touch 4th generation plugged into my sterio and i tried to swipe open my pinger app and now its stuck on the load screen for the app and wont do anything at all its frozen. How do I fix it??
Reset your iPod. Hold the power and the home button for 10 seconds till the iPod restarts. No data will be lost.
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ive recently got a new iPhone 5s due to my old one breaking, it has been sync'd but has now been showing the black apple loading screen for the last 3 hours with less than a quarter of the bar filled. what do i do?
Take it back to where you purchased the device and get another device.
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My computer froze so i manually restarted it. Since then, I haven't been able to proceed past the white loading screen with the grey apple on it. What should I do?
Put your install DVD into the optical drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Just press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The RepairDisk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead. -
Can't get past the grey loading screen with the apple
My ibook was working fine for a while and then all of a sudden I turned it on one day and the desktop came up but none of the icons or toolbars came up. I talked to a few people about that and they seem to think that is was the os going out of whack.
So, I tried to install tiger and when i did that it would only come up to the blue screen that said it was loading os x.
So i thought maybe it installed funny so I tried to reinstall it, but it wouldn't let me. I kept getting a bunch of different errors.
So now, when I try to turn it on it just stays on the grey screen with the apple on it and sometimes the apple goes away and turns into a white square that has dots and lines in it.
Can anyone PLEASE help me out???Hi, and welcome to Apple Discussions.
Which model iBook is it? (What is its processor's MHz rating?)
Which version of the OS is installed on it now?
If OS X 10.2 or above is installed on it, you can try booting into Safe Mode. This will take quite awhile longer than a normal startup because it does a file check and repair of the hard disk.
If this works you will see your normal desktop. Once completely started up in Safe Mode, try to restart normally, and go to Applications > Utilities > Disk Utility. Click on the top hard drive icon in the left sidebar and note the S.M.A.R.T. status at the bottom right of the pane. What does it say?
Select the named boot volume in the left sidebar, ("Macintosh HD" unless you've renamed it). What is the hard drive capacity and how much space remains available on it? Repair permissions on it.
See if you are able to do a little hard drive maintenance to help things out.
I hope it works for you. -
Ipod has shut off and only shows the apple logo and the loading screen for the past day
I was downloading a song from one of the ipod apps for illegal songs and it just stoped downloading so i restarted my ipod and it would turn back on but if i would try to go back into the app it would only push me out of it. so after restarting it a coupld more times just with the ipod it has resulted in not turning back on and remaining on the apple logo screen then to the loading screen. it wont turn on at all. i have charged it (or tried) for a whole night but the whole night it has remained on the two screen. i cant plus it into my computer because then i will lose all my music. i dont know what to do.?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
You will very very likely lose the contents on the iPod. That is the way it is . -
MBP 15" (end 2008) stuck at blue screen at the startup
Yesterday my MBP needed quite a long time (4-5) minutes to shutdown. Today it won't start. The first startup screen shows up (with the apple logo and the spinning wheel), then it changes to blue and... it remains so.
I tried holding shift while starting up: The gray screen was the same, but on the blue screen I see the spinning wheel, it's spinning for 20-30 seconds, disappears for a while, then comes back again and so on.
I'm on a journey so I have no diagnostics DVD with me. Is there something I can do without it? And what should I do once I'm back home and have the DVD.
ThanksI'm on a journey so I have no diagnostics DVD with me. Is there something I can do without it?
Not really. Disconnect all devices from your computer and see if safe booting solves the problem.
TIP: Make bootable copies of your system DVDs that originally came w/your computer and diagnostic DVD(s). The copies should travel w/you (never leave home w/o them). The originals should stay home in a safe place.
And what should I do once I'm back home and have the DVD.
Boot up from your install DVD and run "Repair Disk" from the Utility menu. When done, restart back to your desktop, repair permissions and restart your computer. -
Help please
Reinstall OS X using one of the following. The first is for Snow Leopard and the later for Lion/Mountain Lion.
Reinstall Snow Leopard without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
Mac can't start up, either stays on the apple loading screen, or the blue screen
I have a macbook pro running OS X 10.6.1 It was working fine an hour ago, It ran out of battery power, so I plugged it in and turned it on, now it wont boot up. What can I do to fix this?
I've tried both turning in off and on again, and holding shift to start in safe mode, but it got stuck on load up then too
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As above really..
Im in no way a computer wiz so im struggling to even see whats wrong?
Why has this happened?
ThanksSee here - http://support.apple.com/kb/TS3694#error1603
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The old Apple loading screen on startup
Now I know this has been asked many times before but:
I turn on the Macbook and get to the grey loading screen with the Apple logo and the spinning gear thing. Last night I ran Software Update and, IIRC, updated iTunes, Safari and installed the OS security update. I can't remember which one because I was in a hurry, but one of the updates failed. Not sure whether that's relevant.
What I have tried:
Booting in safe mode.
Before this went past the grey screen to another screen with some command-line type stuff on it (I'm not techie so I don't know what it means) and then came up with a message in several languages that the computer needed restarting.
Booting from OS X disk.
Booted up and got to Disk Utility. The HD is there and I repaired it twice - no problems.
Resetting the SMC.
Still stuck on the grey loading screen.
Any help much appreciated. I'm hoping that, since the HD appears on Disk Utility, the disk isn't dying. Stupidly I haven't got a backup (which I will be remedying ASAP .Just thought I'd say the Archive & Install worked perfectly. Once the installation finished it rebooted and everything was as I had left it. The only thing different was that OS X was rolled back to 10.4.8, so, for example, iTunes doesn't work because it is still installed as a version for 10.4.11. Easily fixed!
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