Updated to 2.0, now my purchased music won't play

I can't seem to do a search since the search function for some reason has gone from the forums.
I'd like to know if anyone has been able to get their purchased music to play. It will play fine on the computer but not on the iPod Touch. Information is greyed out and the songs are unresponsive to the iPod controls.
Anyone else have this happen?
Griff

Actually I got it solved by re-synching my iPod Touch in iTunes. The second time, my authorization seems to have stuck and my purchased music now plays.
Griff

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Purchased music won't play on ipod 5g 60gb - need help!

hello everyone,
i've been looking for help all over the internet for hours and hours, and i have yet to find an answer. i wrote the whole sequence of events down so everyone will know which troubleshooting steps i have already gone through.
i have an ipod video, 5g, 60gb that i got in december. it's been great, up until i needed to upgrade my operating system to windows xp pro (from xp home edition). i backed up everything onto dvds, proceeded to install the new os (even gave my music it's own partition, now it feels all special and lovely and whatnot ), and reloaded itunes, got my music back on like before. then, i proceeded to install my ipod software, got the latest updates (version 1.1.1 for ipod video), and this is where i ran into problems.
prior to using itunes to install my music, i noticed a few glitches with version 1.1.1 of the ipod updater. some of my music files would show the correct artwork when normally playing the music, but if i cycled through to the larger picture of the album artwork, almost every item on my ipod showed a picture of a podcast i am subscribed to. seeing i've spent hours putting in correct artwork for thousands of songs, this irked me.
after getting all my music straight on my computer and made any changes i needed to make, i hooked my ipod up and updated with itunes. due to the new installation of windows, it had to wipe everything, and then redownload everything to my ipod.
i then noticed that not only my artwork was still screwy, but my purchased music didn't play any longer either. all of the purchased songs and videos skip through after about a couple seconds, but i did notice it did increase my play counts upon further updates. the songs play fine on my computer, no issues. and i have tried the deauthorize/reauthorize process as well, with no success.
after researching this issue a bit, i decided to follow the 5 r's. even the "restore" r, and then reloaded everything back on my ipod. now, my artwork is back like normal, which i am happy about. however, purchased music still has the same behavior. even gave the deauthorize/reauthorize process another whirl. while i could easily burn those songs to a cd and then rip them to mp3 to make them play, this still wouldn't fix my purchased video issues, leaving me right back at square one.
oh, and i also downloaded the free song of the week to see if downloading something new would help it out. nope.
i also downloaded anapod explorer to see if that would give any light onto the situation. it shows the purchased files are on my ipod, but when i disconnect from the program, it tells me "you must download a file from iTMS in order to play protected music," a step which i had already done with the free song of the week.
i'm just wondering if i should try downgrading my ipod firmware, if anyone has had the same problems, or if anyone could offer any helpful advice? i would greatly appreciate it!
hp pavilion zv5405us Windows XP Pro recently upgraded to xp pro, 4/1/2006

"oh, and i also downloaded the free song of the week to see if downloading something new would help it out. nope."
Into a new user account with a separate iTunes library? That's the idea.
1. Deauthorize the computer.
2. Create a new user in the system.
3. Download the free song of the week from the iTMS in the new user account.
4. Play the song in that user account to authorize again.
5. Restore the iPod (using the iPod updater) in the new user account.
6. Sync just the free song of the week and see if it plays on the iPod.
If it does, you appear to have a corrupted iTunes library file, and you should recreate the iTunes library file in your normal user account, and then sync your music back to the iPod and all should be well.
The following articles will help you.
Authorization and Deauthorization.
How to create a new user account in Windows.
How to restore the iPod.
How to recreate your iTunes library.

Purchased Music Won't Play!!

This is my SECOND 60gb Black 5th Gen iPod.... and it was working swell until tonight. I had just finished purchasing another album off ITunes, and put those songs on my Ipod, which I have done many times in the last month, with no problem. Now, however, my Ipod won't play ANY songs that I have purchased, either recently or in the past. My non-purchased (.mp3 format basically) play fine. The weird thing is, I can still play the purchased format through my Powerbook when its reading off the iPod. However ITunes asks me every time I connect the iPod to "name it" as if it were new. Also, I have meticulously organized all my music into Smart Playlists. They appear on the iPod, but NOT in iTunes....what happened and what do I do!??!!? Sorry if this is a bit too much... I am just not hoping to hear ANOTHER "format" because there is a lot of purchased music from the past and older computers I don't have anymore... oye

(Don't buy Toast just to get an external burner working - try Patchburn from http://www.patchburn.de
This driver will make (nearly) any burner iTunes compatible.)
btw. Toast won't work if using Tiger for burning puchased music nor if using QT 7
If your iTunes burned CD only plays on your computer:
#1 make sure that iTunes burning Preferences are set to AudioCD
#2 make sure not to use CD-RW media

Updated to ios7 and iTunes 11.1, Music won't play/phone won't sync

I updated my iPhone 4s to ios7 today. I updated itunes to itunes 11.1 so I could sync it (on a toshibia pc running windows vista).
Ever since the update, my Iphone won't play music that I haven't purchased off the itunes store, even though it does appear on my phone, and my itunes has been stuck on "waiting for changes to be applied" and won't finish the section of the sync.
What should I do?

having the same issue, everything i have tried doesn't seem to work. never had a problem until i installed 11.1
all my albums are now in the itunes library but even that isn't making any diffrence, spent a good few hours yesterday reinstalling my music...just a waste of time, same thing happened. will keep you posted if i find any answers

Purchased music won't play on ipod! Help!

Hi,
I've posted this before, but not found a good response that solves the problem. Thought I'd try again - any help would be appreciated.
My original ipod died just b/4 the warranty expired, so I got a new one from the apple store. Now, my ipod will not always play music I've purchased from the itunes store. There are two "fixes" I've found for this. The first is to plug my ipod into my computer and let it update. This seems to restore the files (?) but only works for a day or two, then the ipod skips right over the purchased files. The song file info (artist, song title, album, etc...) pops up on the screen for a second or two, but then goes right to the next file.
A better fix was to drag the "itunes music" folder from the finder into the library view of itunes on my desktop. This seemed to be a better "update" and worked for several months, but I recently noticed that once again, my ipod is simply skipping over any purchased music.
As you can imagine, this is quite frustrating, and also, since I've purchased a fair amount of music from itunes that I can't reliably listen to, very expensive!
I've noticed that in my "itunes music" folder in the finder of my computer any purchased music has the file extension ".m4p" whereas any music that I have ripped from a CD that I already owned has the file extension ".m4a". Is it possible that this has something to do with it?
My guess is that because I'm on my second ipod, the songs are protected somehow so that they "lock" after a certain amount of time if the file doesn't recognize the ipod device? Does this make sense? Does apple protect these files so that you can't permanently share them with other peoples' ipods? That would seem to be a fair thing, but I can't listen to them on my own ipod! I've been to the local apple store several times, and they have no idea what's going on.
I have a mac G4, and a 5th gen ipod (20G). All the software updates are current.
Again, any help would be appreciated.

"oh, and i also downloaded the free song of the week to see if downloading something new would help it out. nope."
Into a new user account with a separate iTunes library? That's the idea.
1. Deauthorize the computer.
2. Create a new user in the system.
3. Download the free song of the week from the iTMS in the new user account.
4. Play the song in that user account to authorize again.
5. Restore the iPod (using the iPod updater) in the new user account.
6. Sync just the free song of the week and see if it plays on the iPod.
If it does, you appear to have a corrupted iTunes library file, and you should recreate the iTunes library file in your normal user account, and then sync your music back to the iPod and all should be well.
The following articles will help you.
Authorization and Deauthorization.
How to create a new user account in Windows.
How to restore the iPod.
How to recreate your iTunes library.

ITunes Purchased Music Won't Play

OK, I must be doing something wrong. I sync my iPhone and it gets all the music I had selected. But I've discovered a number of songs that won't play...and these just happen to be iTunes purchased music! My regular mp3's will play.
Now I know the purchased songs work because they play on my Nano and Shuffle2. The purchased songs also play in iTunes.
Any ideas?
And a second question...I've downloaded a few TV shows which play fine in iTunes but do not play on the iPhone. Is there a "trick" to playing my purchased music and video on the iPhone?
Thanks,
Mike

Hi!
I discovered that my purchase music and videos stopped playing when I went into a Tully's coffee shop and attempted to access their Wi-fi network. I don't know if this was the cause of me losing access to my purchase music, but this is when the problems started. When I got home today I unloaded all the music playlists off of my iphone using itunes, and then I added them back in and re-synced. This seem to do the trick. I can now listen to all of my purchased music and watch my purchased videos. Give it a try. I hope that we don't have to do this sort of thing all the time.

Purchased Music won't play on Re-installed iTunes

O.K. here is what happened
1. My iMac was out of space for storing my music library and was giving me warnings etc.
2. I purchased an external hard drive to store all the music files on while still playing them through the iTunes on the older(10.2.8)iMac.
3. On my own, I attempted to do this but ended up deleting the iTunes on the iMac with all the music. The music folders were still safe however.
4. With the help of a technical minded friend, we managed to successfully do what I had intended, which was to move the music the the ex. hard drive and reopen in iTunes.
5. Now that that is all working I have one BIG problem left...
It will not play any purchased songs from either the iMac's original iTunes or the tracks that I used my zip drive to move from my PC to the original iTunes.
The message reads that I am "unauthorized" to play these tracks-which still work on the PC! I type my password to authorize and it takes me to an "Upgrade now" page for iTunes 7.2 which I am unable to get because of the computers old operating system...
The purchased music was working on the same iTunes as before (4.7.1) previous to when I deleted and reinstalled the same version.
So I am wondering if there is a way around this to get the music working again. It doesn't even show on my iPod now.
When I look for places to authorize it again or see how many computers are, in fact, authorized- it says 4 are authorized but there is only "Deauthorize Computer" but no "Authorize" to be found.
Help would be muuuuuuuuuch appreciated-the guy from 1-800-APPLE-CARE said I have to buy a whole new operating system. I just think there is a way to do this without buying Tiger for nearly $200...it was working fine on what I have before this whole ordeal!!!
Arg.
Well thanks for reading and I hope somebody can help me!
Thanks again
iMac Mac OS X (10.2.x) 250 GB External Hardrive and iTunes 4.7.1

Probably you have had a problem with loading the songs from iTunes onto your iPod. Also, explain a little more: does your iPod play no songs correctly? And how many songs do you have on iTunes, and how many on both iPods?
How long have you had iTunes, and do you know how to load iTunes items correctly onto an iPod? I think we need to get a little more specific here.
I'd like to help, though.
Windows XP

IPod Touch 4g upgraded to iOS 5; now 80% of music won't play (even in iTunes)

I saw a lot of related questions, but not this issue: after updating to iOS 5 on my Touch 4g, 64GB. most of the music simply won't play. No error messages, the albums and songs still show, but when pushing play, nothing happens. The capacity bar on the bottom of iTunes shows the data is still there, but for some
reason, most of the music is affected. Anyone else experience this? It's the same whether it's just playing on the device or when I plug it into iTunes and try to play it: won't budge when I push the "Play" button. How can I "unlock" my music? (and no, I chose not to get the 'iCloud' thing when updating the iTunes version to 10.5 or whatever the latest one is; I figured I could add iCloud later when I learned more about it). I also use Manual instead of Sync.

Altered from original solution from Emily P:
Okay, mine now works here is what I did.
plug in the iPhone, iPad etc
in iTunes select the phone or iPad
Under Summary uncheck "Sync with this....."
Under "Music" uncheck the "Sync Music"
Sync
Let it remove all the songs, dont worry it will come back no problems.
Once that is all done all the music on the phone or ipad should be gone.
Now check them both back on, sync, and everything should copy back onto it.
Working now !!!!!

Updated to ios7 and iTunes 11.1, Music won't play or Error sign ! when clicked on

After updating my ios and itunes my music on my ipod will not play and an error sign ! shows up to the left of every song when clicked to play. Also when i undock the ipod it would show that all my music is gone! But when i redock the ipod it shows that all the music is still there! This is really frustraing to me because i have spent countless hours organizing my playlist and it would take about the same amount of time to redo them. Please Help!

having the same issue, everything i have tried doesn't seem to work. never had a problem until i installed 11.1
all my albums are now in the itunes library but even that isn't making any diffrence, spent a good few hours yesterday reinstalling my music...just a waste of time, same thing happened. will keep you posted if i find any answers

Upgraded to 2.0, now music won't play

Just upgraded my non-3G iPhone to 2.0. Two main issues:
1.) Purchased music no longer plays on my iPhone. All other songs (from CD, etc.) play fine, all other noise gets through, but purchased tracks will not play.
2.) Pandora app doesn't seem to want to start up. It installs, and when I activate, the startup window for Pandora shows up and then the app closes without any chance to input anything.
Any suggestions?

I'm having the same problem including movies that won't play. It'll play movies I created but nothing I've purchased. I'm on hold right now with iPhone support at 1 hour and counting...

HT1386 Some iTunes purchased music no longer plays on my phone 4s.

Recently my Iphone (which I have had for almost a year with no issue) 4s filled its memory with "Other" and it was coded yellow on the status bar.... This "other" filled my entire 32 gig phone which didnt allow any other information to be stored. I resynced my phone to factory settings to try and reset my phone. Once I did that the "other" was gone but now a good portion of my itunes purchased music no longer plays on my phone. I dont have iTunes sharing so thats not the issue....My other iPhone 4s is fine and all music plays ok....

Try syncing all the music off your phone (by unchecking Sync Music on the Music tab of your iTunes sync settings and syncing), then back on.

HT1364 after updating my iTunes to version 11,my music no longer plays,do we have a solution? I'm running on windows vista and windows 8

after updating my iTunes to version 11,my music no longer plays,do we have a solution? I'm running on windows vista and windows 8

You might want to post this over in the iTunes Match forum.

I backed up my I-tunes library (by dragging my "music" folder to my new external hard drive. Now 6,000 songs won't play stating, "original file cannot be found." What can I do to get these songs back???!!!

I backed up my I-tunes library (by dragging my "music" folder to my new external hard drive. Now 6,000 songs won't play stating, "original file cannot be found." What can I do to get these songs back???!!!

Try putting the files back where they were before you moved them, then follow the steps in this Apple document -> iTunes: Back up your iTunes library by copying to an external hard drive

I have a Mac book pro and I did an update for itunes and now the itunes application won't open t

I have a Mac book pro and I did an update for itunes and now the itunes application won't open

Yes. Check to see if the iTunes application has been moved or renamed before installing it.
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Re-installed itunes, now can see music, can't play it

had computer crash, new hard drive came with no itunes. Had to reinstall, when I sync ipod nano, music shows up under ipod in left panel, but it is kinda grayed out in right panel. cannot click songs, play, anything. Only thing that works is to go to purchased music, I can play from there. No, I did not back up library:( Any way to move music from ipod to itunes?
HP Laptop Windows XP

Had to reinstall, when I sync ipod nano, music shows up under ipod in left panel, but it is kinda grayed out in right panel.
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Managing content manually on iPod

Updated to 2.0, now my purchased music won't play

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