Updating a site with two programs...HELP?

I recently took over our website and I am continuing to have errors with the file activity saying that it is incomplete. I was just curious if having more than one person making changes to the site would affect this. I am using CS5.5 for a PC and she is using CS3 with a Mac. We both get the same error message. Could this be our problem? It works some of the time but not always (like emergency situations!) Any help would be greatly appreciated!

I will check with our system admin to make sure everything is okay. Any idea how I would find out who that is? We started with a consulting company who started our website a couple of years ago and it has went through about 3 people now...
That's a pretty scary statement there.  Usually it's an IT person in the company who handles this for you or sometimes it's dumped on a marketing person's desk.  Someone higher up in your company should have server access (not just FTP access) where they can setup permissions.  It's probably the person who set up the FTP account.
I am pretty sure we are using the same credentials.I dont know if that is an issue.
This could definitely be the issue, especially if you say during "emergencies".  If you are both on and trying to log in it will keep kicking you both out.  Think of it as a system without a busy signal.
Hopefully that will start working for you if not feel free to post back.

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