Updating to ios 8.1.3 causes error 3212
Hi all I run on Windows 7 and an iPhone 5, which has all worked OK on previous versions of ios 8- so when prompted via iTunes to update to ios 8.1.3- I downloaded and installed successfully, but after that I tunes came up with 'istore couldn't be reached' error 3212. I tried various fixes suggested on other forums, but none worked. So I removed ios and then reinstalled 8.1.2 from the Apple site and it works fine again. Anybody else had the same problem and are there any fixes please, other than not updating to 8.1.3? Thanks
does backing up also backup my messages .??
sorry to say but dont know that's why asking..
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I could not upadate ipad 4 to ios 6.1.3 cause error occurred 3194.Please help me.Thanks
The article you attached above addresses what you should do:
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
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If the errors persist on another computer, the device may need service.
Is your iPad hacked or jailbroken? This error can show up in a hacked or jailbroken iPad. -
I have an iphone4 currently running on iOS 5.1.1 and while updating to ios 7 it shows an error 3004 and I have tried many times forcefully also as per apple discussions but I can't update so help me.......
http://support.apple.com/kb/TS3694?viewlocale=en_US&locale=en_US
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hello
i am using i4s mobile and my current ios is 6.1.3 when i updateing my ios to ios7 it is showing me an error (3004)
so i hope you can guide me to over this errorFrom the article that the question was posted from:
Network connection or download errors
Errors 3000-3999 (3004, 3013, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes can't contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software isn't interfering with ports 80 or 443 or with the server gs.apple.com.
Follow these steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (go to "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you're using a proxy, try again without using a proxy.
Test restoring while connected to a known-good network.
Error 3002: If you experience this error while updating an iPod touch (2nd generation) or iPhone 3G, please use the standard update or restore process in iTunes (click Update or Restore).
Error 3194: You may not have the latest version of iTunes installed. Update to the latest version of iTunes. If the issue persists, follow the steps above in "Unable to contact the iOS software update server gs.apple.com."
Error 3004: If you're using a Mac, you may be able to resolve an error 3004 by quitting iTunes and using the following command in the command line: dscacheutil -flushcache. -
My iphone 4s will not update to ios 7. I'm trying to update this through my imac because the iphone will also not connect to my home wifi. I've tried several different things but nothing is working. I deleted enough pics and apps so there is enough storage. When i plug it in, it starts to bring all my photos to the imac. I cancel this because i don't want it. It then says extracting software, backing up iphone, then i get the error message. Do I need the iphone 5?
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When you update you iOS, have you seen this error message: not eligible for this build? The serial
Dear Mr. Jobs,
My husband has been an avid supporter of Apple, having purchased a great deal from you over the past many years. Personally, I have been an iPhone user since it was introduced a few years ago.
In July 2010, I stood in line at the Apple Store in the Stanford Shopping Center to purchase the iPhone 4. In February of this year, I tried to update the iPhone and got the 'sign of death'. My iPhone turned into a piece of brick and I was not able to make any phone calls, which at that time, was very inconvenient. I remember having to coordinate a pick up at the airport early the next morning and my phone was dead. Apparently, in trying to update the phone, it corrupted the firmware and I could no longer activate that phone. It was a frustrating experience on the eve that I had to go to the airport and I spent hours trying to see if there is anything that I could do to get the phone back in working order.
The following day, I made an appointment with the genius and my husband and I took the iPhone to the Stanford Apple Store to see if there was a problem with the phone. Without hesitation, we were asked if we purchased the phone overseas. Of course, as Asians, they probably thought that we purchased it in the black market in China. After hearing our response, their next question was whether we hacked the phone. Why would they bring up these issues? Rather than immediately delving into the problem, we found it very annoying that the employees would tried to divert Apple's problem to us. After trying to diagnose the problem, they gave us a new phone and activated it using their in-store computer.
We took the phone home, thinking that the problem had been solved. When we got home, we tried to update the iPhone to no avail. The firmware was corrupted and we had to once again, bring the phone back to the Apple Store in the Oakridge Mall in San Jose. The Apple employee told my husband to go to the AT&T store, as there was potentially a SIM problem. My husband went to the AT&T Store and was told that they couldn't help him, as the SIM was fine. They did, however, replace the SIM so that there would be no issue.
In April, when there was an upgrade to the iPhone software, we once again tried to update the software and was unable to. Once again, the firmware was corrupted and we were forced to take the phone back to the Stanford store. Again, they asked us if we purchased the phone overseas. Why? They could have easily looked at the records, but no, your records are so bad that you are unable to pull it up. That afternoon, we spent four hours at the store, updating the OS on the computer as well as updating the iPhone. They assured us that they solved the problem.
This past weekend, as there was another update to the iPhone software, we were once again unable to update it and were forced to take it back to Apple. Again, we were asked, did you buy the phone overseas. It's very frustrating and annoying to repeatedly get asked that question. After a series of back and forth communications between the genius and my husband, we were told that they didn't know what the problem was. This time, we told them that we would not be leaving the store until they solved the problem. We have an Apple computer and an Apple iPhone, so 'Apple' should find the source of the problem and fix it once and for all. The genius then suggested that we migrate the data from my computer to my husband's computer and try to update the phone using my husband's computer. We didn't accept that answer.
Our genius then asked the help of a second genius and after taking his suggestion, they found that the serial number for my iPhone had been assigned to France Telecom. Once again, they asked if we bought the phone overseas. Why? Please train your employees to not accuse the customers of doing this. Many of us are honest and we take offense to this. In fact, we told them that we purchased the phone from the Stanford Store (where we were at). After looking for the record, they said that we must not have purchased it from them. The onus, then, was up to us to prove that the phone was, in fact, purchased from the Stanford Store. Fortunately, my husband saved the email and was able to show the genius that the phone was purchased from them. How could your records be so poor as not to be able to find our purchase?
After two hours at the store, we were told that we, not Apple Stanford, had to call customer care to resolve the problem. Being that this is an Apple problem, I would have expected Apple to follow up on our behalf. Why is it that the customer has to spend additional time to deal with an issue that was caused by Apple.
My husband has been dealing with customer care, who apparently has escalated the problem to other divisions within the organization. It's been two days and the problem still has not been resolved. In fact, the answer remains that they are not sure how to resolve the problem. Why can't you update your system and redo the record so that I can go on in peace. Every time I try to update the software, I'm afraid that I won't have a working phone. Do you blame me?
This has been one of the worst experiences that I have had with an Apple product and it still is not over. Collectively, my husband and I have spent over 25 hours dealing with this issue both at home and at various Apple Stores. It has been a hassle having to go from place to place, having to sync the phone multiple times, having to update the software multiple times on both the computer and iPhone and ultimately, not having it fixed once and for all. Please let me know how you expect to compensate us for this experience and how and when you expect to fix my iPhone issues.
Mr. Jobs, I know that you expect perfection from your team. This has been a tremendous waste of time for my husband and me and has been a less than stellar experience.
Regards,
Lea Anne NgWith that one, I'd check on your Hosts file on your PC, Lea.
Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information". -
Tried to upgrade my iPhone 4 to 5.1 and now it is stuck in "plug into itunes mode" but will not recover when I plug it in. It is coming up as "unkown error (1)". Is there anything I can do?
Also, is there any way to recover pictures I have not yet backed up? They should be on iTunes, but do not show up when I plug the phone in or otherwise.
Is there any hope in saving this phone or is my best bet contacting Verizon or Apple to overnight me a new one?From iPhoneWiki:
Try changing the USB port (the back one of chassis is better) and restart computer.
The installed version of iTunes may also be too old. Update iTunes.
Also put your iPhone in DFU mode when doing the above and restore. It's a software error. -
Updating to ios 4.0 with 3G--error message, Pls help!!
I have downloaded the recent version of Itunes and every time I go to update the new 4 software, it starts to download and after about a minute, I get this message;
There was a problem downloading the software for the Iphone "my phone" The network connection timed out.
Make sure your network settings are correct and your network connection is active, or try again later.
I have been trying for three days! Please helpThanks,don't think I can disable the firewall as this is a company laptop that I have my iphone connected to. Not sure what the AV software is?
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Before iOS5 on my 3GS, wifi was working fine. Now I can't connect to my wifi unless I am in the same room as the router. My wife's iPhone 4 is not having the same issues. Tried "Reset Network Settings" and "Erase All Settings..." but still very bad reception. Now trying a restore without restoring backup to see if that resolves the issue. Just wanted to see if anyone else with a 3GS is having the same issue.
I'm noticing the same thing but I also have terrible wifi issues in my home, even with the addition of the mini tower...AT&T is a joke...
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Apple ID is a random person's ID. I hit cancel and a new ID pops up. This happens 5 times in a row.
Later the same thing happens with the same 5 apple ID's.
I have erased the Apple ID and entered my ID and Password but I still get the pop ups.
I have entered my Apple ID and password everywhere I can think of.
How do I solve this issue?Did you purchase this phone new, or is it a used device? It sounds as if it is asking for the Apple ID and password for the original owner. See this support link about Activation Lock, Apple's anti-theft device. http://support.apple.com/kb/HT5818
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When i update iphone ios 5 it show me errors 3194 and 3002?????
i use the apple iphone 4..........
on running frimware is 4.3.5.........The last time I received official word on this from Apple, I was told it is not possible to merge or otherwise change Apple ID's.
Ours is not to reason why. -
I keep geting an error message trying to update to ios 5 on my Ipad. Can anyone help?
I can't update to ios 5. Keep getting error message.
What is the error message ? If it's a network timeout message then try temporarily turning off your firewall and antivirus software until the download has completed. If it's a different error then telling us what it is might mean someone on here can help
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