Tried to upgrade my iPhone 4 to 5.1 and now it is stuck in "plug into itunes mode" after trying to update to iOs 5.1 and receiving error (1).

Tried to upgrade my iPhone 4 to 5.1 and now it is stuck in "plug into itunes mode" but will not recover when I plug it in. It is coming up as "unkown error (1)". Is there anything I can do?
Also, is there any way to recover pictures I have not yet backed up? They should be on iTunes, but do not show up when I plug the phone in or otherwise.
Is there any hope in saving this phone or is my best bet contacting Verizon or Apple to overnight me a new one?

From iPhoneWiki:
Try changing the USB port (the back one of chassis is better) and restart computer.
The installed version of iTunes may also be too old. Update iTunes.
Also put your iPhone in DFU mode when doing the above and restore. It's a software error.

Similar Messages

Iphone 3GS 32gb stuck on plug into itunes screen after trying to update OS

I installed itunes on my new computer. When I plugged in my iphone to sync, itunes identified my phone and offered an OS update. I followed the steps to update and began the process, shortly after there was an error message and now I my phone is paralyzed with the "plug into itunes image". I tried re-plugging the phone into itunes but it will no longer show up. Any ideas?

I had the same problem after updating...I thought that was my phone's problem, so I restored it...unfortunately, i had forgotton my password...I need that password to restore my iphone back up.
Any idea how to recover this password.... Thanks much

Iphone 3gs stuck on plug into itunes screen after trying to restore get error 1015

i have a iphone 3gs 8gb that was jb and unlocked by the previous now the phone froze and its stuck and i tried the hard reset and now its stuck on the connect to itunes screen how can i fix it?

Manny,
You will need to get help for your problem on another forum. By jailbreaking your phone, you've voided your warranty and eliminated the ability to get help from Apple or from any of Apple's forums, including this one.
Terms of Use of this forum prohibit the discussion of jailbroken phones. You will need to search elsewhere for assistance; know that there is a strong liklihood that you will never get your phone working again. Hope the jb was worth it.
Good luck.
GDG

HT1212 how do you unlock your ipod..we have tried different passcodes and now is is saying to plug into itunes...guy at the apple store said to plug into itunes too...we have done this and still nothing....thanks still wont unlock..

how do you unlock your ipod..we have tried different passcodes and now is is saying to plug into itunes...guy at the apple store said to plug into itunes too...
we have done this and still nothing....thanks still wont unlock..

Do as the manuals says to do and restore the ipod.
If you are unable:
iOS: Unable to update or restore

IPhone 4: My IPhone keeps in the "plug-into-iTunes-screen" after trying to update to iOS 5.0. The phone is not showing up as a device in iTunes anymore.

My IPhone doesn't turn on and keeps in the "plug-into-Tunes-screen" after update to new IOs 5.0 yesterday. I also tried to restore it, but it still keeps in the plugin mode. In ITunes the IPhone doesn't show up as a device anymore, but Windows 7 detects it as a camera. I started the problem diagnose via ITunes and it says "iPhone can't be found".I'm using the new version of iTunes.
Can anyone help me?

I have the exact same problem and have just logged on here to see if anyone can help also? My iphone is up and working but itunes won't recognise it as a device... just updated itunes aswell.
Any help would be hugely appreciated!!

Phone frozen on plug into itunes screen after trying to update

I have an iphone 5 and I just updated my itunes to update my phone for iOS7. There was a message that said it could'nt update and then my phone became frozen on the screen that tells me to plug into itunes. I am plugged into itunes but my computer/phone is not recognizing that and I can't get off of that screen. I have tried to turn off my phone and back on, unplug it and plug it back in and nothing. what do I do?

I had the same problem after updating...I thought that was my phone's problem, so I restored it...unfortunately, i had forgotton my password...I need that password to restore my iphone back up.
Any idea how to recover this password.... Thanks much

I have upgraded my iPhone 4s to iOS7. Now my podcasts I have added to ITunes and synced with iPhone do not open. When I touch the screen like in the old iOS6, nothing happens.

I have upgraded my iPhone 4s to iOS7. Now my podcasts I have added to ITunes and synced with iPhone do not open. When I touch the screen like in the old iOS6, nothing happens. What is the solution?

Hello irish3kr,
You may need to download and install the Podcasts app.
About the Podcasts app for iOS
http://support.apple.com/kb/HT5295
Cheers,
Allen

TS3694 my iphone 4s said it needed updating to ios7.2 and so far its displaying the itunes logo and saying plug into itunes so i tried updating with itunes and it keeps saying it has failed (3194)

my iphone 4s said it needed updating to ios7.2 and so far its displaying the itunes logo and saying plug into itunes so i tried updating with itunes and it keeps saying it has failed (3194)

Hello Amz_Bajwa,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694#error3194
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
Best of luck,
Mario

I tried to update to ios7 but it said to plug into itunes. I've plugged it in several times but the update fails everytime and my phone continues to say plug into itunes

I tried to update to ios7 but it said to plug into itunes. I've plugged it in several times but the update fails everytime and my phone continues to say plug into itunes. Any help is greatly appreciated

Your iPhone was hacked at a "small phone unlocking shop "
Only the carrier who locked the iPhone from new can unlock it no-one else
Anything else is hacking which forfeits any help from Apple and this forum
I also doubt that Orange will touch it
For an understanding what hacking does see here
http://support.apple.com/kb/HT3743..
Since all the UK carriers ( I assume you are in the UK )
offer unlocking you have trashed a perfectly good iPhone

IPhone 4 wont boot up and stuck in Plug into ITunes

Hey Can u Guys plz help me my iphone 4 wont boot up it is stuck in Plug Into ITunes logo. when i tryed to restore it I get error message (1) so i have tryed to do it In DFU mode and still no luck so can anyone of you people help me and also i have tryed to do it on 4 computers and still get the same thing i dont know what to do it almost seems like there is no firmware on the iphone it wont go out of recovery mode and also when i was updateing the iphone to ios 4.3.5 in the middle of the install like when the phone was at the apple logo and the loading bar at half way i got the error message (1) and after that i could not boot it up. help Would be really appreciated.

hold down the on/off button and then square button at the same time, then once the phone turns off, turn it back on and plug it into your computer... this is what I did and my phone is now on...however; it says it is in recovery mode and i need to restore it to its original settings

HT4528 Tried updating my software. Now phone stuck with plug into itunes icon. Anyway to restore without itunes?

Tried updating my software. Now the screen is stuck on plug into iTunes icon. I don't have a computer I can use. Is there anyway to get around this and fix phone?

No chance.
If the "plug into iTunes"-Logo appears, you have to do so.
Sorry.

IPhone is stuck on plug into iTunes screen

I plugged in my phone to iTunes last night so that I could update it over night, but when I got up this morning it was on the plug into itunes screen. My phone has been stuck of the plug iTunes screen for a couple hours now. I tried turning it off and back on again, but every time i do that it returns back to the "plug into itunes" screen. I have tried plugging it into iTunes atleast 10 times, and nothing happens on itunes. It doesn't show that there is a device being connected. I don't want to lose all my data because I haven't backed it up yet... If any has any way of fixing this please let me know, I really need it to work. Thanks.

OK so I went to the Apple store and he managed to restart my iPhone by putting it into "recovery mode". I just Googled how to do this as I wasn't there when he did it..
Disconnect the USB cable from your iPhone, but leave the other side connected to your Mac or PC
Launch iTunes
Press and hold down the Home and Sleep/Power button on the top of the iPhone to turn off the iPhone
Press and continue to hold the Home Button while you reconnect the USB cable to your iPhone, this will cause the iPhone to turn on
Continue to hold the Home button until an alert message in iTunes informing you that an iPhone in recovery mode has been detected, like the screenshot below:
Your iPhone is now in recovery mode. If you have not launched iTunes, you will see the familiar screen of the USB cable pointing at the iTunes logo signaling to connect the iPhone to iTunes to start recovery.
Once you’re in recovery mode, you can either restore the iPhone or adjust the firmware as necessary.
After restoring or upgrading firmware, your iPhone will automatically reboot and exit recovery mode on it’s own.
It seems you will also need a wifi connection to complete the recovery mode.
TIP: If you have backed up your iPhone, click the "restore from iTunes back up" (last option) so when you plug it back in, it will restore from your back up instead of restoreing it to the original factory setttings.
NOTE: The above was really hard for me to get working so good luck! I tried a number of times and didn't get any message in iTunes but got my iPhone into what i assume is the "recovery mode". I'm still trying to get access a wi-fi connection to see if this will work but I will post another update once I can give it a go!
Good Luck! And let me know if anyone successful!

Iphone 5 stuck on plug into itunes after battery was depleted

Just got the iphone 5 on Dec 23, 2012 today it died on me(first time since I got it) and when I went to plug it in, it seemed like after 5 min or so it was going to come back on but, instead it would just flash the apple Logo and turn back off, i went ahead and hard reseted the phone and thats when it went into recovery mode and displayed the plug into itunes screen , now its stuck there and recover/restore fails with a code 21. and wont go anywhere from there Note: i have tried on 5 different PC's now with no luck. Heeeeeeelp!!!

Place the device in DFU mode (google it) and restore.
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.

My iphone 3gs will not turn on. it keeps saying to plug into itunes but this doesn't have any effect. help please

my iphone keeps shuting down and now refuses to turn back on, it comes up with the message to plug into itunes but this doesnt help?! i dont know what i should do? is it beyond repair help please

JasmineHill1 wrote:
my iphone keeps shuting down and now refuses to turn back on, it comes up with the message to plug into itunes ...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work.

Iphone stuck on 'plug into itunes' symbol - even after hard reboot

Deciding to update my iphone 3G with the most current version release, my computer 'blue screened' while putting the updates on the iphone. Now my computer does not recognise any operating system (not good!) and my iphone (even after hard reboot) does not get past the 'plug into itunes' symbol.
How do I fix my iphone? - I don't want to reset it to factory settings as my computer with everythihng on it (songs, movies, apps, contact, etc) no longer works!
Any ideas, other than going to the Genius Bar and hoping they can fix it?
Thanks
Jo

Place the device in DFU mode (google it) and restore.
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.

Tried to upgrade my iPhone 4 to 5.1 and now it is stuck in "plug into itunes mode" after trying to update to iOs 5.1 and receiving error (1).

Similar Messages

Maybe you are looking for