Upgrade Office 2010 to Office 2013 Pro Plus

Have a possible to upgrade from Office 2010 to Office 2013 without lose the user information (.PST for example) using SCCM 2012?
Atenciosamente Julio Araujo

That really has nothing to do with ConfigMgr. All ConfigMgr does is run the command line that you give it. What that command-line does is up to that command-line.  To my knowledge and IME, running Office setup in-place to upgrade Office always preserves
all user data though without any additional configuration.
Jason | http://blog.configmgrftw.com | @jasonsandys

Similar Messages

  • Lync 2013 client - part of Office 2013 Pro Plus - unable to edit or remove picture, option is grayed out.

    Hi Team,
    Lync 2013 client - part of Office 2013 Pro Plus - unable to edit or remove picture, option is grayed out.
    Using Exchange 2010 Server and Lync 2010 Server at the back. To the best of my knowledge, this option is only available when using Exchange 2013 rather than Ex 2010.
    Can somebody confirm this as I am not 100% sure about it.
    Appreciate your help. Thanks
    Muhammad Nadeem Ahmed Sr System Support Engineer Premier Systems (Pvt) Ltd T. +9221-2429051 Ext-226 F. +9221-2428777 M. +92300-8262627 Web. www.premier.com.pk

    Hi,
    The photo precedence in Lync 2013 is high-resolution photo from Exchange 2013 -> Photo from web address -> Active Directory photo. The "Edit or Remove Picture" button is available if you integrate Lync Server 2013 with Exchange 2013.
    Since you are Lync server 2010 and Exchange 2010, you can choose the following two options:
    The thumbnailPhoto attribute on the user's object in Active Directory Domain Services
    A URL configured by the user
    More details:
    http://blogs.technet.com/b/nexthop/archive/2010/11/22/microsoft-lync-2010-photo-experience.aspx
    Best Regards,
    Eason Huang
    Eason Huang
    TechNet Community Support

  • Activating Microsoft Office 2013 Pro Plus? Volume licensing needed?

    Hello,
    I have unique scenario in my company where we need to install office 2013 pro plus on 10 hard drives. Each hard drive has its own windows 7 operating system. Due to security reasons, the setup consists of one computer tower (with no primary hard drive) that
    has a slot in tray for one hard drive. These hard drives are accessed one at a time. There are not set up on a network and do not have internet access. What would be the best method of installing office? Of course we could install 10 copies of office on the
    10 hard drives, but this would be expensive. I keep hearing about KMS (Key management service) and MAK (multiple activation key) which I believe would require volume licensing. Is this a possible cheaper alternative? Would we need to set up a server to manage
    the keys?
    Any feedback is appreciated.
    Thank you

    Hi,
    A volume licensing aggreement is the best plan for your case, I think.
    Multiple Activation Key (MAK) activation is used for one-time activation through Microsoft hosted activation services, either via the Internet or by telephone. Each MAK has a predetermined number of allowed activations, this number is based on volume licensing
    agreements.
    KMS is a client-server model in which the client requests activation from a computer serving as the KMS host. KMS activation requires TCP/IP connectivity between the clients and the KMS host. By default, KMS host uses DNS to publish the KMS service. It works
    best with more than 50 computers.
    So I think the best choice for your scenario is MAK as your setup is not on a network and only need 10 copies of Office. Also, with MAK, you don't need a server to "manage the keys" as the MAK key need to be added at installation time.
    Here is the reference you'll need:
    http://technet.microsoft.com/en-us/library/ee624358(v=office.15).aspx
    http://technet.microsoft.com/en-us/library/dn385359(v=office.15).aspx
    http://technet.microsoft.com/en-us/library/ee624357(v=office.15).aspx
    Regards,
    Ethan Hua
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • Office 2013 pro plus activation fail on windows 8

    hi guys
    I have issue about getting Office 2013 pro plus activation fail on windows 8 via KMS server.
    When I test using KMS server via nslookup -type=srv _vlmcs._tcp all looks good with corporate KMS server.
    Activation fine with windows 7 environment
    Any idea
    This topic first appeared in the Spiceworks Community

    Hi
    We recommend you download it from the website and extract it again to make sure your source install is complete.
    Run setup.exe as administrator then try the install.
    If the issue persists, refer to the article on General troubleshooting for installing Office 2013 and Office 365:
    http://support.microsoft.com/kb/2822317
    Regards
    Tylor Wang
    TechNet Community Support
    We
    are trying to better understand customer views on social support experience, so your participation in this
    interview project would be greatly appreciated if you have time.
    Thanks for helping make community forums a great place.

  • Office 365 Pro Plus vs Office 2013 Pro Plus licensing

    I can't find any exact answers on this but I'm wondering if I can run Office 2013 Pro Plus instead of office 365 Pro Plus click to run. The problem is click to run causes all kinds of problems with 3rd party software. It's so random too and doesn't happen
    to everyone in my office.
    With office 365 this is what happens. We have this 3rd party integration with word that adds a tab to interact with our CRM. When you click a button on this tab word crashes and you loose your document. It will auto recover most of the time but at that point
    the 3rd part integration is broken because the document was open outside of the software.
    I did an online repair of office 365 but that didn't fix it.
    So I have a volume license key for Office 2013 pro plus for my terminal servers and was wondering if I could just use that key on my computers to activate Office 2013 Pro Plus instead of Office 365 and still be compliant with the license agreement.
    I have tried installing Office 2013 Pro Plus and activating with the Office 365 login but it converts office 2013 to the Office 365 click to run. It's so infuriating! LOL.
    Thanks!

    Hi,
    "So I have a volume license key for Office 2013 pro plus for my terminal servers and was wondering if I could just use that key on my computers to activate Office 2013 Pro Plus instead of Office 365 and still be compliant with the license agreement."
    By the volume license key, do you mean a MAK key? Technically it should work fine, but since it will be related to the licence policy, I suggest you contact the local customer service to confirm:
    http://support.microsoft.com/gp/customer-service-phone-numbers/en-us
    "I have tried installing Office 2013 Pro Plus and activating with the Office 365 login but it converts office 2013 to the Office 365 click to run. It's so infuriating! LOL."
    I understand in your scenario if you activate Office 2013 with the Office 365 account it will display Office 365. But does it also display "click to run"? The installation method should change unless you installed Office 2013 via click to run too.
    Regards,
    Melon Chen
    Forum Support
    Come back and mark the replies as answers if they help and unmark them if they provide no help.
    If you have any feedback on our support, please click
    here.

  • Connect to MS Office button is Grayed out - for both Office 2010 and Office 2013

    Hi
    I have recently implemented Sharepoint 2013 Standard for a customer.
    I have got everything to work so far except one important thing, from any Ms Word or Ms Excel application save as SharePoint is missing. While having a closer look I noticed that Connect to Office button is grayed out in SharePoint. 
    During the initial setup, I created the site collection using Team Site template under collaboration. All researching is pointing me to user profile setup with my site host under enterprise section in site collection. 
    I have confirmed that the clients are opening sharepoint from 32bit browser and they have sharepoint handler add on enabled in IE. I have also followed the below guide 
    https://mywinsysadm.wordpress.com/2011/07/28/sharepoint-connect-to-office-for-new-document-creation/ 
    However, I cant actually see any user profile feature as the guide suggests, I can only see "create personal site" under manage profile service section. 
    I have searched & searched and I am not finding any solutions to this problem. 
    can someone point me to the right direction please? is it purely because the site collection is not a My site Host?
    All I need is for users with Office 2010 or Office 2013 to be able to save a document directly in sharepoint. 
    Note - Connect is outlook is working fine though. 
    MCITP, MCSA, MCSE,VCP - Consultant, Solution Design, Implementation

    Hi jawad,
    As navigating to a SharePoint Library and clicking 'Connect to Office', the link to document library is added to
    http://[mysites]/_layouts/15/MyQuickLinks.aspx. So, you need to make sure you have your personal site.
    After creating your personal site, please visit
    http://[mysites]/_layouts/15/MyQuickLinks.aspx, check whether it can open well.
    More information about creating MySite, you can refer to:
    http://blog.sharedove.com/adisjugo/index.php/2012/07/25/visual-guide-setting-up-my-sites-in-sharepoint-2013/
    Then go to IE Options->Programs->manage add-ons, make sure all add-ons related to SharePoint are enabled.
    Here is an article, it may be useful for you:
    https://technet.microsoft.com/en-us/library/ee624362.aspx#nextsteps
    Best Regards,
    Wendy
    Forum Support
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
    [email protected]
    Wendy Li
    TechNet Community Support

  • Office 2010 and Lync 2013 installed caused Powerpoint to become corrupted from internet sources

    I'm finding that we're having problems with Office 2010 and Lync 2013.
    Our environment is setup as follows:
    Operating system: Windows 7 Enterprise 
    Office: Office 2010 (Word, Excel , Powerpoint, Access etc)
      Office 2013 (Only Lync has been installed for 2013)
    Problem: The issue is that when any Powerpoint documents come from internet sources (Such as Outlook or downloading directly from an internet browser), attachment manager deems the Powerpoint a security risk. When you open the Powerpoint it states that it's
    corrupt and needs to be repaired, when you try repairing the powerpoint, it says it's not going to be possible. 
    The only workaround is right clicking the power point in explorer and clicking properties, there's then a security prompt at the bottom of the dialog box and an option to "Unblock".
    The temporary fix: The fix is to remove Lync 2013 and the power point presentation open correctly from Internet sources.
    Attempted:
    I've attempted the following:
    - Build a laptop with a plain version of Windows 7 enterprise
    - Install Office 2010 Professional
    - Test powerpoints from internet sources (Working)
    - Install Lync 2013
    - Test powerpoints from internet sources (Same error)
    Any ideas?

    Just to let you know that switching off protected view in Powerpoint for files originating from internet sources and Outlook attachments is a workaround for the issue.
    I would be cautious about switching off Protected view though, here's a good article explaining the inner workings of Protected view:
    http://blogs.technet.com/b/office2010/archive/2009/08/13/protected-view-in-office-2010.aspx
    Concerning this problem, I also noticed that after removing Office 2013 and starting Powerpoint, a MSIEXEC instance is started.
    Presumably some DLLs are missing or some registry keys are missing when installed with Lync/Office 2013.
    I also went to the trouble of snap shotting the registry and using Procmon to see what gets loaded and added when Powerpoint repairs itself on first start after removing Office 2013.
    Unfortunately there are a number of things which change and couldn't be changed on the Office 2010 and Lync 2013 setup to fix the problem. 
    My advice would be the following:
    - Update to Office 2013 fully
    - Downgrade to Office 2010 Lync
    - Switch off protected view 

  • Excel 2013 (pro plus) extermely slow with sheets with more than 100 checkboxes

    I have a customer with Excel 2013 (pro plus).
    They use sheets with more than 100 checkboxes in it.
    The sheet is extremly slow to display. When a user starts scrolling down, the checkboxes appear very slowly, one by one.
    It happens with all users, on both x86 and 64bits Windows 8 PC's and Office clients (32b & 64b).
    Anyone any idea?

    Hi R.Nieraeth,
    Could you please let us know what exactly these checkbox was used for ? Any formulas depend on these checkbox? Or any VBA code in this excel file? If so, you may need to check your formulas or the VBA code.
    In addition,does this issue happen only on excel 2013? You can try to disable hardware graphics acceleration: Click
    File, and then click Options. In the Advanced group, click to select the
    Disable hardware graphics acceleration check box. Click ok.
    Also please check if the following thread is helpful:
    http://social.technet.microsoft.com/Forums/en-US/a9a257fa-ce8b-4399-860c-563022b8714f/checkbox-bug-in-excel-2010-slow-response?forum=excel

  • Office 2013 Pro Plus won't install - log file included

    Hi,
    I've freshly built a Windows 8.1 Pro laptop and attempted to install Office Pro Plus 2013. It bombs out at the end of the install, reverses the install and the GUI reports:
    Microsoft Office Professional Plus 2013 encountered an error during setup
    Below are the erros from the log file  \AppData\Local\Temp\SetupExe(20150206153126A7C).log
    2015/02/06 15:34:32:420::[6108] MSI(INFO): 'SchedSecureObjectsRollback:  Failed to store ACL rollback information with error 0x80070002 - continuing'
    2015/02/06 15:36:52:549::[6108] MSI(INFO): 'CustomAction CAInstallLicenses returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)'
    2015/02/06 15:37:26:969::[6108] MSI(INFO): 'Property(S): OFFICE10FIX1INTERFACE = Error'
    2015/02/06 15:37:27:437::[6108] Error: Failed to install product:  C:\MSOCache\All Users\{90150000-0011-0000-0000-0000000FF1CE}-C\ProPlusWW.msi ErrorCode: 1603(0x643).
    2015/02/06 15:37:27:437::[6108] Error attaching to OSE, error 0x00000000
    2015/02/06 15:37:30:109::[6108] MSI(INFO): 'CustomAction CA_RollbackTempHxDs returned actual error code 1603 but will be translated to success due to continue marking'
    2015/02/06 15:37:40:071::[6108] MSI(INFO): 'RegisterVisioCustomPropertiesRo:  Failed - HRESULT error code: 2147647531'
    Full log file here:
    http://pastebin.com/9UFGzzP8
    and ends here:
    http://pastebin.com/6KZ6UyX4

    Hi David,
    Are you installing Office 2013 with a CD or source files on your local drive?
    The log above tells us that the failure occurred during the install of the ProPlusWW.msi. "1603" is a generic MSI error code, so doesn't help much here.
    I noticed below part in your attached log:
    "2015/02/06 15:36:55:270::[6108] MSI(INFO): '02/06/2015 15:36:55.254 [3892]: Assembly Install: Failing with hr=80070005 at RemoveDirectoryAndChildren, line 396"
    The error code 0x80070005 is also described as ACCESS DENIED, so you might want check your permissions and make sure you are running as admin. 
    Also, if you are installing with a CD, then please try a flat installation (which means perform an installation from an image that has been copied to a hard drive rather than directly from CD media), and see if issue persists. This can help
    with problematic software installations because performing a flat copy is much easier for the computer than the random access reads required during a normal installation.
    Regards,
    Ethan Hua
    Forum Support
    Come back and mark the replies as answers if they help and unmark them if they provide no help.
    If you have any feedback on our support, please click
    here

  • Office 2013 Pro Plus Activation not taking ?

    Hello All.
    I'm having issues with the license I received from my CTO.  It's a legit license from Microsoft (Downloaded straight from the site). But the activation goes nutty no matter what I do.
    Details:
    Windows 7 Pro 64-Bit
    Office Pro Plus 32-Bit
    Problem:
    Activation will not take.
    If you take a look at Capture.jpg - You will notice that all programs are showing;  'Product Activated Microsoft Office Professional Plus 2013' but then underneath that, it says 'Activation Required'  --- What ???    
    If you look at Capture1.jpg - I've entered the license key and I get the Green Check - I click Install & Nothing. No Results. I've restarted, I've uninstalled and reinstalled.
    I'm out of ideas. Yours?

    Hi,
    1.Open any Office program. For example, open Microsoft Word 2013.
    2.Click the File tab.
    3.Click Account,  then click Activate Product.  
    4.In the Microsoft Office Activation Wizard, choose I want to activate the software by telephone,  then  click Next.
    5.Click the drop-down menu, and then choose the country or region that you're from.  
    6.The Product Activation Center telephone number will appear under the drop-down menu in Step 1.
    In addition, you might also contact Microsoft Customer Service they will help you to activate:
    http://support.microsoft.com/kb/295539/en-us
    Regards,
    Melon Chen
    TechNet Community Support

  • Propluser.cab missing when trying to install office 2013 pro plus

    I have Office 2007 Enterprise on 2 computers and am trying to install Office professional Plus 2013 on Win 7 machines...On both I am getting request to find missing file
    ProPlus.ww\proplsww.cab
    I cant find it anywhere including an Office ultimate 2007 Cd install disc
    Please HELP

    Hi tobytyler9655,
    ProPlusWW.cab is a file from Office Pro Plus installation.
    Since ProPlusWW.cab is missing, the installation resource may be damaged. You can download the install resource from Microsoft website and reinstall it.
    http://office.microsoft.com/en-us/products/download-back-up-restore-microsoft-office-products-FX103427465.aspx
    If still unable to install Office 2013, we can perform a clean boot to remove conflict with other applications.
    About how to perform a clean boot:
    http://support.microsoft.com/kb/929135/en-us
    If there is anything I can do for you regarding this issue, feel free to post back.
    Best regards,
    Greta Ge
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • Office 2013 Pro-Plus installation problem on Windows 8

    Downloaded OfficeProfessionalPlus_x86_en-us.img from TechNet on my brand new Dell PC.
    When double clicked, Windows complains 'Sorry, There was a problem mounting the file".
    Used 7Zip and saw a Setup.exe
    When I ran Setup.exe it complains "The specified module could not be found"
    I have removed Office 2010.
    - Jayawanth

    Hi
    We recommend you download it from the website and extract it again to make sure your source install is complete.
    Run setup.exe as administrator then try the install.
    If the issue persists, refer to the article on General troubleshooting for installing Office 2013 and Office 365:
    http://support.microsoft.com/kb/2822317
    Regards
    Tylor Wang
    TechNet Community Support
    We
    are trying to better understand customer views on social support experience, so your participation in this
    interview project would be greatly appreciated if you have time.
    Thanks for helping make community forums a great place.

  • How to make sure Office 365 (2013) Pro Plus click to run updates after it is installed on a computer

    We are getting ready to move from Office 2010 MSI to Office 365 (2013) click to run ProPlus.  Everything is ready to uninstall and install the new product. 
    My question is if the Updates Enabled="TRUE" is not in the configuration.xml file will machines with the click to run office 365 pull updates from the cloud?  I had been told that the Enabled=TRUE is not needed in the configuration file as
    it is a default setting.  We want our machines to pull down updates from the cloud in place of providing a manual update location on our network.
    Our configuration.xml file looks like this:
    <Configuration>
        <Add SourcePath="\\Server\Share" OfficeClientEdition="32" ForceDowngrade="TRUE" >
        <Product ID="O365ProPlusRetail">
          <Language ID="en-us" />
        </Product>
        </Add>
      <Display Level="NONE" AcceptEULA="TRUE" />
      <Logging Name="OfficeSetup.txt" Path="C:\temp" />
      <Property Name="AUTOACTIVATE" Value="0" FORCEAPPSHUTDOWN="TRUE" />
    </Configuration>
    Thanks,
    Brit

    I am trying more to control the process via GPO with a start-up script and have created a batch file which executes the below command. It works and installs which ever version you define in your .xml file, the only issue i am facing is that re-runs the setup
    at each reboot which isn't ideal. I am currently working on below script which could check the version of the office upon boot-up and only run if the specific version is not available. I have pasted the script right at the bottom of the page and if anyone
    could shed some light in making it to read the version value 
    "\\server\c2r\Office365 update\setup.exe" /configure "\\server\c2r\Office365 update\Customconfign.xml" (this is the batch-file used as a startup script)
    PLEASE NOTE: There are three <Add SourcePath in my Cutomconfig.xml and not all three are required I use the one i need by taking the <!-- and --> from the beginning and the end  of each line  
    <Configuration>
    <!-- <Add SourcePath="\\Server\Share\" OfficeClientEdition="32" > --> Can only be used to download latest version of ofice365 (specify sourcepath)
     <Add OfficeClientEdition="32" Version="15.0.4675.1002" > Use to download a office version direct from microsoft servers
    <!-- <Add SourcePath="\\server\c2r\Office365update" OfficeClientEdition="32" > --> to deploy software from internal network resource
        <Product ID="O365ProPlusRetail">
          <Language ID="en-us" />
        </Product>
      </Add>
    <Updates Enabled="TRUE" UpdatePath="\\server\c2r\Office365 update" />
      <Display Level="FALSE" AcceptEULA="TRUE" />
      <Logging Path="\\server\c2r\Office365 update\Install Logs" />
    <Property Name="FORCEAPPSHUTDOWN" Value="TRUE"/>  force closes any running office application
      <!--  <Property Name="AUTOACTIVATE" Value="1" />  -->
    </Configuration>
    this is what i am working on and wondered if any one would be able to rectify an issue with it as it doesn't seems to work
    setlocal
    REM *********************************************************************
    REM Environment customization begins here. Modify variables below.
    REM *********************************************************************
    REM Set DeployServer to a network-accessible location containing the Office source files.
    set DeployServer=\\server\c2r\Office365 update\
    REM Set ConfigFile to the configuration file to be used for deployment (required)
    set ConfigFile=\\server\c2r\Office365 update\Customconfignonskype.xml
    REM Set LogLocation to a central directory to collect script log files (install log files are set in XML file).
    set LogLocation=%AppData%\Local\Temp
    REM *********************************************************************
    REM Deployment code begins here. Do not modify anything below this line (check quotes are quotes though).
    REM *********************************************************************
    REM Operating system is X64. Check for Office365 version in emulated propertyBag registry key
    :ARP64
    Reg query HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\15.0\ClickToRun\propertyBag /v Version=%15.0.4711.1002%
    if NOT %errorlevel%==1 (goto DeployOffice) (goto End)
    REM If 1 returned, the product was not found. Run setup here.
    :DeployOffice
    echo %date% %time% Setup started. >> %LogLocation%\%computername%.txt
    start /wait %DeployServer%\setup.exe /configure %ConfigFile%
    echo %date% %time% Setup ended with error code %errorlevel%. >> %LogLocation%\%computername%.txt
    REM If 0 or other was returned, the product was found or another error occurred. Do nothing.
    :End
    Endlocal

  • Office 2010 and Office 2013 query

    Hi,
    I have 2 queries one that displays clients with Office Pro 2013 installed
    "select distinct SMS_R_System.Name, SMS_G_System_ADD_REMOVE_PROGRAMS.DisplayName, SMS_G_System_ADD_REMOVE_PROGRAMS.Version from  SMS_R_System inner join SMS_G_System_ADD_REMOVE_PROGRAMS on SMS_G_System_ADD_REMOVE_PROGRAMS.ResourceID = SMS_R_System.ResourceId
    where SMS_G_System_ADD_REMOVE_PROGRAMS.DisplayName = "Microsoft Office Professional Plus 2013" order by SMS_R_System.Name"
    And one that shows clients with Office 2010 installed :
    "select distinct SMS_R_System.Name, SMS_G_System_ADD_REMOVE_PROGRAMS.DisplayName, SMS_G_System_ADD_REMOVE_PROGRAMS.Version from  SMS_R_System inner join SMS_G_System_ADD_REMOVE_PROGRAMS on SMS_G_System_ADD_REMOVE_PROGRAMS.ResourceID = SMS_R_System.ResourceId
    where SMS_G_System_ADD_REMOVE_PROGRAMS.DisplayName = "Microsoft Office Professional Plus 2010" and SMS_G_System_ADD_REMOVE_PROGRAMS.DisplayName != "Microsoft Office Professional Plus 2013" order by SMS_R_System.Name"
    My problem is there are clients out there that have been upgraded from office 2010 to 2013 that sill have office 2010 listed.
    Is there a way to change the query that shows Clients with Microsoft Office Professional Plus 2010 installed but NOT Microsoft Office Professional Plus 2013
    And another similar query to show Clients with Microsoft Office Professional Plus 2013 installed but NOT Microsoft Office Professional Plus 2010
    Many Thanks in advance.

    You need a subselect. (called subset in my blog)
    Take a look at these three blogs.
    http://smsug.ca/blogs/garth_jones/archive/2007/05/08/subset-query.aspx
    http://smsug.ca/blogs/garth_jones/archive/2007/05/10/wql-subset-query.aspx
    http://smsug.ca/blogs/garth_jones/archive/2007/05/09/sql-subset-query.aspx
    BTW keep in mind that your query will only find x86 software titles. You will need to add the x64 WQL view if you want those too.
    http://www.enhansoft.com/

  • Manual Removal of Office 2010 during Unattended 2013 install

    As I'm sure it has been discussed many times before, the Office 2013 OCT deployment does a horrible job removing all Office 2010 components properly.  Even with the option to "remove previous versions of Office before installing" selected,
    there will still be pieces of Office 2010 lingering behind.  It has been reported to me by our support department that this can randomly cause issues with Office 2013.
    In these cases, our support group must manually remove the Office 2010 remnants and run a manual repair of Office 2013. Not ideal on 1000 systems.
    To bypass all of this mess, I've attempted to add a command line via the Office Config Tool to remove Office 2010 as well as Lync 2010.  I have configured OCT to Run a batch file
    before installing Office2013 via the "Add installations and run programs" area.  The batch file has 2 lines.
    \\<server>\<share>\Office2010\Install\setup.exe /uninstall ProPlus /config \\<server>\<share>\silentuninstall.xml
    \\<server>\<share>\Lync2010\LyncSetup.exe /silent /uninstall
    Nothing too fancy here.  Note that this batch file works as intended if I manually run it from command line on a workstation. So, I know that all of these commands are good.  Also note, the sms installer account has access to the server and
    shares specified in my commands.
    This seems like it should be such an easy thing for OCT to pull off, but it just blows right by my batch file as if it doesn't exist. Am I missing something here?  What can I do in OCT to ensure that it doesn't ignore this command?
    Thanks,
    David

    I've seen this sort of query quite a few times over the past few months. The Office 2013 OCT tool does a fairly poor job removing previous Office versions.
    Your uninstall argument is probably failing because your referencing an xml file that resides on a server file share. Config Manager will execute your argument using the system account so its probably a permissions based issue. You can test this by running
    your uninstall argument using psexec which replicates this behavior.
    I've approached this issue in a different way - you may wish to look at this option instead?
    Microsoft have written some Office scrub vb script files to address the issue:
    http://blogs.technet.com/b/odsupport/archive/2011/04/08/how-to-obtain-and-use-offscrub-to-automate-the-uninstallation-of-office-products.aspx
    http://blogs.technet.com/b/odsupport/archive/2011/04/06/how-to-perform-an-uninstall-upgrade-to-office-2010.aspx
    http://marckean.wordpress.com/2013/06/18/fully-automate-removal-of-any-version-office-in-preparation-for-office-365/
    You could  use a batch file wrapper as your Office 2013 Configuration Manager install command – something like this would work:
    @echo off
    SET INSTALL=%~dp0
    :Remove Microsoft Office 2010 Suites
    Cscript “%INSTALL%\OffScrub10.vbs” ALL /Quiet /NoCancel
    :Install Microsoft Office 2013 Professional
    Setup.exe
    ping 127.0.0.1 -n 5 > nul
    Has worked well for me. Note that you would need to add an additional line to remove Lync 2010 - probably something like msiexec /x {YourLync2010GUID} /q would be best.
    Cheers
    Damon

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